5325 matches found
NOTICE-OF-CHANGE ANNOUNCEMENT FOR CITRIX SD-WAN 3000 WAN Optimization Edition
Citrix Systems, Inc. announces a Notice of Status Change for the Citrix SD-WAN 3000-WO 4x1000-Base-SX WAN Optimization Edition. The tables below explain the Citrix SD-WAN life cycle management milestones as well as important information regarding dates and options during this period. The dates an...
How to Factory Reset SDWAN 210-LTE without management access
Factory Reset 210 appliance when management access is not available...
NOTICE-OF-CHANGE ANNOUNCEMENT FOR CITRIX SD-WAN 2000 Standard and Premium Edition
Citrix Systems, Inc. announces a Notice of Status Change for the Citrix SD-WAN 2000 Standard and Premium Edition The tables below explain the Citrix SD-WAN life cycle management milestones as well as important information regarding dates and options during this period. The dates and milestones...
Workspace App for Android - After entering credentials receiving Error Code 548
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Citrix Provisioning Console Error: 0x00000057 - Invalid Parameter
Citrix Provisioning does not support VHD based vDisks on 4K storage in any Citrix Provisioning product version. Microsoft's VHD file specification only supports a disk logical sector size of 512 bytes. A read/write access VHD on 4K disk will trigger read-modify-write emulation, which results in...
App Layering - How to reset Windows 10 Store Apps in User Layer
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How To Configure RADIUS and TACACS servers for read-only and admin users in SD-WAN
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NOTICE-OF-CHANGE ANNOUNCEMENT FOR CITRIX SD-WAN 410 Standard Edition and 1000 Standard and Premium Edition
Note : Upgrade SKUs for these models will be available until the year before EOL Citrix Systems, Inc. announces a Notice of Status Change for the Citrix SD-WAN 410 Standard Edition, Citrix SD-WAN 1000 Standard and Premium Edition The tables below explain the Citrix SD-WAN life cycle management...
Supported Databases for Virtual Apps and Desktops AND Citrix Provisioning (PVS)
Citrix is committed to ensuring that our products function with the latest Microsoft SQLdatabases.Citrix supplies reasonable efforts to ensure compatibility with upcoming database releases. New versions of supported databases released after our products have been released, must work. However,...
Workspace App iOS - When launching resource receiving "You have chosen not to trust error 183"
Error:You have not chosen to trust CA error 183...
"netScalerLoginFailure" SNMP trap recieved and log message appear in /var/log/ns.log on NetScaler when logging in using SSH Key based authentication
When SSH Key based authentication is being used, each time the a user logs in and authentication is performed using the SSH key pair, the following symptoms maybe observed: Following messages are seen in /var/log/ns.log Mar 12 12:16:48 10.10.10.10 03/12/2019:12:16:48 GMT NetScaler 0-PPE-2 : defau...
Workspace App for Windows - Your apps are not available at this time - Issue when installing Citrix Receiver in not elevated/per-user install mode
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The Organization is deploying Workspace App for Windows for the users. Some of these users have...
Unable to attach from Citrix Files/Quick Edit into Secure Mail
Facing an issue where you open a number of different file types in Citrix Files/Quick Edit and select "Open In" and select "Copy to Secure Mail" and you receive a "Unable to attach file" error in Secure Mail...
ADM Click Jack Vulnerability: X-Frame-Option/ Content-Security-Policy's frame ancestor entry missing
Vulnerability scanner detecting HTTP Click-Jacking vulnerability on the ADM management IP as the response from the ADM is missing theX-Frame-Options or the Content-Security-Policy’s frame ancestor option...
Virtual Desktops 7.15 CU3 - On Studio - Machine catalogs, keeps spinning for long time and never displays the list of the machines.
Virtual Desktops 7.15 CU3 - On Studio - Machine catalogs, keeps spinning for long time and never displays the list of the machines. As per the CDF logs uploaded, there found exceptions related to communication for Get-ProvTask execution. 261057,0,2019/03/18 13:19:16:45184,6716,2288,1,Xendesktop...
Workspace Web: Managing Folder Permissions
Using Citrix Workspace to set folder permissions provides admins with the ability to set the following permissions and alerts for users:Permission / Alert| Description ---|--- View permission| Granting a user view permission allows them to view a document without downloading it. A user must be...
XenServer 7.1 WLB consultation has failed
WLB Consultation has failed messages seen on XenCenter...
[Citrix Receiver 4.9.5000 for Windows] - Display Issues when user re-docks their Notebook on the docking station and reconnecting to Citrix Session with Multiple Monitors
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Scenario : Users using notebooks and working with full screen sessions without desktop viewer to access...
[Workspace App for Windows] - Display Issues when user re-docks their Notebook on the docking station and reconnecting to Citrix Session with Multiple Monitors
Scenario : Users using notebooks and working with full screen sessions without desktop viewer to access their Citrix session, aka mobile thin client. The users usually have a docking station and two identical monitors at their workplace. When these users come back from a meeting and re-dock into...
Citrix Hypervisor Export Running VM - Export snapshot to file through CLI
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Red X appears under Synchronization State for WEM Agents
After recent upgrade of WEM Service, agents have started showing a red X under Synchronization state...
XenMobile: How to Block Apple App Store and iTunes Store using restriction Policy
This article details how to block installing any Apps and music from the Apple App Store and iTunes store, respectively, on the iOS...
Secure Hub on Android always shows badge notification as 1
Android Secure Hub notification should only show badge count if there is any new update/policy...
How to Deploy Citrix Receiver for Pass-Through Authentication Using Active Directory Group Policy
This article describes how to deploy and configure CitrixReceiver.exe so that it can be used in Pass-Through authentication mode in a XenApp or XenDesktop deployment. This article also provides a detailed step-by-step guide about deploying and configuring CitrixReciverEnterprise.exe onto a large...
Citrix XenServer Multiple Security Updates
Description of Problem A number of security vulnerabilities have been identified in Citrix XenServer that, depending on configuration, may allow a malicious user of a PV guest VM to crash or compromise the host. These vulnerabilities affect all currently supported versions of Citrix XenServer up ...
Configuring Source NAT for Direct Internet Breakout on Branch SDWAN
After setting up Direct Internet Breakout DIA on a Branch Site, it can be seen that packets forwarded to the internet will retain the private IP address as the Source IP. This will result in packets not returning form public IP destinations. To resolve this, you can configure Source NAT on the...
nVidia control panel fails to launch in platform layer or published image
When configuring a platform layer for a vGPU, the nVidia control panel may fail to launch. The driver may be working or it may fail with code 31 or code 43, but thenVidia control panel itself will not open. You may see an event in the Windows Application event log about nvcplui.exe crashing. The...
Bidirectional Content Redirection does not work properly with Lingering Session
Repro Steps: 1. Start Internet Explorer on your client machine 2. Type an URL that match with "Allowed URLs to be redirected to VDA" to the address field 3. The local browser is closed automatically when hitting the enter key 4. The published application is started and the redirected URL is opene...
Password and token field in Receiver change after authenticating on Netscaler Gateway.
Password and token field in Receiver change their order after authenticating on NetScaler Gateway...
Citrix Endpoint Management TLS Version Deprecation
To improve the security of connections to Citrix Endpoint Management, Citrix will block any communication over Transport Layer Security TLS 1.0 and 1.1 as of March 15, 2019. NOTE: On-Prem CEM customers also can follow the same instructions on their MDM 443 and 8443 and MAM 443 Service or Service...
Workspace: Managing Personal Folders and Shared Folders
This article explains the differences between Personal Folders and Shared Folders and how to manage them...
Workspace: Personal Cloud Connectors
This article provides the steps necessary to utilize connectors for Box, Dropbox, and other third-party storage apps in Citrix Workspace...
XMS : DEP Settings are not getting removed| Status - Pending Removal
While trying to remove the existing DEP config from the XMS sevrer console it stays on pending state: The connectivity is fine between the XMS server and the DEP portal, by this time we have already removed the another MDM configuration from the DEP portal as its not been used. It does not...
Additional Lifecycle Information for Citrix Workspace App for Windows
This article is a supplement to the Lifecycle Milestones for Citrix Workspace App and Citrix Receiver. It provides additional details for the listed versions of Citrix Receiver for Windows. Additional Lifecycle Information for Citrix Workspace App and Citrix Receiver for Windows Current Release...
Repeat Ctrl down/up events sent to software on Linux VDA from Citrix Workspace App for Windows when holding down Ctrl key
There is a keyboard-related issue with the Linux VDA. If you hold down the Ctrl key when connected to the Linux VDA from Citrix Workspace Appfor Windows, you send repeat Ctrl down/up events to the software on the Linux VDA, which is expecting a single Ctrl Down event. If you hold down the Ctrl ke...
How to Configure Citrix Gateway to use RADIUS and LDAP Authentication with Mobile/Tablet Devices
For detailed instructions refer to Citrix Documentation -Configure Citrix Gateway to use RADIUS and LDAP Authentication with Mobile/Tablet Devices...
How to pin Citrix Hypervisor Virtual CPUs to specific Physical CPUs
Citrix Hypervisor maps vCPUs to pCPUs by default in a semi-even way to distribute VM load on the host. In some cases it may be needed to have a specific mapping, for example, if some VMs will be CPU intensive while other wont, the intensive VMs can be mapped to exclusive physical CPUs while the...
How to Convert PFX Certificate to PEM Format for Use with Citrix ADC
For detailed instructions refer to Citrix Documentation -Converting Certificate from PFX Format to PEM Format...
TrolleyExpress.exe crashed when Workspace app (Receiver) was installed.
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. TrolleyExpress.exe crashed whenWorkspace app Receiver was installed...
How to reset Secure Hub PIN?
This article explains how an user can reset the Secure Hub PIN if forgotten...
Citrix Hypervisor Cannot Boot VM - Inaccessible_boot_device
After booting the VM an "Inaccessible Boot Device" error appears. The error may also appear as "The boot selection failed because a required device is inaccessible". This may be a critical VM that needs to be restored fast...
Error: "The underlying connection was closed..." when querying the Monitor Service OData endpoint
Clients that attempt to access data OData or other Citrix Services with TLS versions 1.0 and 1.1 fail to establish a connection. Clients using .NET Framework may raise the following error: System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---...
Endpoint Management 10.9.0.12 - Profile installation failed, MDM Payroll error
Unable to enroll DEP devices, failing while the 2nd profile installation with an error: "the new mdm payload doesn't match the old payload"...
Web App Firewall blocks and logs duplicate cookies
12.1 build 50.31 Web App Firewall blocks all requests if duplicate cookies are found. This is also done, when Cookie Consistency is configured only to log the communication. If Cookie Consistency is turned off completely the communication is permitted...
Time not getting sync on XenServer with NTP
High NTP offset and jitter while delay is low. This can be seen with "ntpq -p". Offset is the time difference between the local server and remote Jitter is the difference between the last and current offset measurements, thus if it is high, it means that the offset is increasing more over time...
Citrix Product Customer Success Services Eligibility Dates
This article lists Customer Success ServicesEligibility dates for Citrix products formerly known asSubscription Advantage Citrix Product Customer Success Services When you purchase a new Citrix product, your purchase includes a one-year membership in the Customer Success Servicesprogram,...
Error: “Cannot Complete Your Request” When Using Custom Portal Theme on AAA or Gateway VServer
Custom portal theme on AAA or Gateway VServer shows ‘Cannot complete your request’ error instead of the login page. When you click OK, you see the logon page and after your enter credential you can access your published resources. In-built theme works fine. When we create a new custom portal them...
How to Modify the Subnet IP (SNIP) and NetScaler IP (NSIP) on a NetScaler High Availability Pair
This article describes how to change the Subnet IP SNIP address and NetScaler IP NSIP address for a secondary or primary appliance of a high availability setup. Background You might want to change the SNIP and NSIP on an appliance because of the changes in the network setup or a redundant pair of...
Office Activation is broken in an App Layering vDisk in PVS if you version the disk or boot it in Private Mode
This article only applies to App Layering 29.1 and before. In 19.2, the mechanism for getting the correct license changes to make it happen in the ELM, before the image boots. So you no longer need to worry about versioning your published image vDisk when Office is installed. When you initially...