Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 5

Package name: xms10.14.0.10521.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin Date: March 2022 Languages supported: English US Important notes about this update As a best...

Gateway Callback and / or XML Communication fails after upgrade to Storefront 2203

The issue occurs when customers upgrade from Storefront 1912 to 2203 and had TLS1.0 disabled prior to upgrading Does not occur on a clean install, or with TLS 1.0 enabled. In this scenario customers will encounter a TLS communication issue between Storefront and ADC / Storefront and Citrix Delive...

How to disable the tls1.1 and tls1.0 by SSL Profile

This article is to record a method to disable the specific tls version by SSL Profile for SSL Vserver...

Unable to launch published apps through the Gateway, no errors

-The customer cannot launch apps when logging in to the NetScaler gateway -The applications enumerate but won't launch, the progress popup comes up and disappears with no errors...

CWA for Chrome: Unable to copy-paste cells from Published Excel App to Google sheets opened locally

When you copy multiple cell values from Excel App via ICA to Google Sheets accessed from Local PC the values fail to get pasted to Google Sheets...

What steps are needed to configure new StoreFront servers with an existing Gateway and Store URL

The objective of this article is to provide the recommended steps at a high level in order to configure two new StoreFront servers to work with an existing Gateway virtual server that utilizes an URL created with an old set of StoreFront servers...

Citrix PVS 1912: VDA servers boot fails randomly by error "PXE -32: TFTP open timeout no operating system found" during Restart schedule

VDA servers boot fails randomly by error "PXE -32: TFTP open timeout no operating system found" during Restart schedule...

Secure Hub fails to authenticate with Citrix Gateway 13.0 83.27 when using an Advanced Authentication policy for LDAP

Secure Hub shows the following error when trying to connect to Citrix Gateway: "You may need to contact your administrator to verify your sign-on credentials". Closer inspection of network traffic through Citrix Gateway shows that there is no 'Set-Cookie' response found in the reply to "GET...

Android Enterprise: Allow cross file copy and paste policy not working as expected after Citrix Endpoint Management upgraded to 22.2.0 (or later).

Customers who's restriction policy setting "Allow cross file copy and paste" is not working as expected after Citrix Endpoint Management CEM upgraded to 22.2.0 or later release...

Failed to start XenServer system with a new grub.cfg copied from another XenServer host.

Customer deleted grub.cfg by mistake, and copied the file from other host, but the affected host cannot boot now...

Access to XMLHTTPRequest at <URL> from origin <URL>has been blocked by CORS policy

When navigating to load balanced VIP, 'Cannot Complete Your Request' is seen .HAR file will showAccess to XMLHTTPRequest at from origin has been blocked by CORS policy...

ELM : When we click on upgrade and try to browse we get the error : there was an error on processing web request : status code 400 (bad Request ) : Bad Request

Error : there was an error on processing web request : status code 400 bad Request : Bad Request...

Citrix SSO on iOS fails to connect to Citrix Gateway, when using a port other than 443

Citrix SSO on iOS fails to connect to Citrix Gateway, when the connection URL uses a port other than 443...

Incoming audio issue on Microsoft Teams optimization for CWA HTML5

Any user on optimized Microsoft Teams is not able to receive any incoming audio during audio or video calls. Video streaming is not impacted. Users who meet below conditions are likely to see the issue are on Citrix Workspace app for HTML5 AND have enabled Microsoft Teams optimization...

Microsoft Security Update Validation Report February 2022

Microsoft’s February 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

MCS catalog creation fails when using dedicated host

Administrators may encounter the following error message when using MCS with Amazon AWS hosting connections: Transaction ID: XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX Action Name: MCAddMachineInitialzation Exception: : Domain name\machine-name$, Failed to create the virtual machine; Domain...

Customize message on logon page

This article helps you to display a customized message below 'Log On' button...

Citrix Workspace App for iOS 22.1.0.5 on devices managed using SecureHub crashes during Application Launch

Citrix Workspace App 22.1.0.5 on iOS devices managed by Secure Hub crashes during Application launch. As of now ,this problem occurs with both on Prem and Cloud CVAD store and XenMobile...

Storefront unable to communicate with Delivery controllers over HTTPS.

SSL Error on Storefront Event Logs:...

Connector Connectivity Check Tool Reporting unable to connect to messaging

When SSL decryption is enabled on certain proxies Ex: Barracuda, WebSense, some services may have trouble connecting to the platform...

Vpn Plugin replacing destination IP with 0.0.0.0 for the 172.16.0.0/16 subnet - Spoofed IP to original IP.

ADC - While using VPN Plugin to access intranet resources, addresses for the subnet 172.16.0.0/16 are replaced by spoofed IP with a message similar to this: "Replaced the spoofed ip 172.16.10.10to original IP 0.0.0.0 in ICMP packet" And the traffic never reaches the destination...

Citrix ADC Deprecation of Web Interface on NetScaler (WIonNS) Feature

“From 12.1.63.22, 13.0.82.45 and 13.1.4.43 release, Web Interface on NetScaler WIonNS has been deprecated and sites using Citrix ADC’s Web Interface for accessing Citrix XenApp and Citrix XenDesktop applications need to move to Citrix StoreFront” The following configurations will be deprecated...

How to optimize the Web based Teams

How to optimize the Web based Teams?...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 1

Package name:xms10.14.0.10118.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces:None Date: November 2021 Languages supported:English US Important notes about this update As a best practice, Citrix recommends that you install this and other updates to ensure that you hav...

Microsoft Security Update Validation Report November 2021

Microsoft’s November 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Update Custom Virtual Channels on Citrix Workspace app for Mac

macOS expects a unique UUID for every plug-in it loads in the latest build toolchain. Objective As an end-user, you can load Custom Virtual Channel VC SDK successfully after upgrading to Citrix Workspace app Mac 2110 or later. Background In Citrix Workspace app for Mac 2110, the developer build...

How to Enable Database Offline in Provisioning Services Farm

This article describes how to enable database offline support on a Provisioning Services farm. Background Database offline support allows Provisioning Services to cope with brief outages of the database server without affecting the currently running targets. It is not a substitute for a mirrored...

How to Add Multiple CD or DVD Drives to XenServer Virtual Machines

This article describes how to add more than one CD/DVD drive to a Virtual Machine VM...

Unable to create MCS machine catalog due to large number of Provisioning Tasks

In rare cases, MCS machine catalog may fail to create with the following error -- Action Name: MCCreateMachineCatalogInitialzation Exception: DesktopStudioErrorId : UnknownError ErrorCategory : ResourceUnavailable DesktopStudioPowerShellHistory : Create Machine Catalog 'XXXXXXX' On analyzing the...

Microsoft Security Update Validation Report October 2021

Microsoft’s October 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...

Endpoint Management server is not capturing the mobile device number for devices

Citrix Endpoint Management is not able to detect the mobile device number from enrolled devices...

Citrix PVS vDisk is caching on server even though it is configured to cache to the machine

Scenario: PVS target devices streaming a new version of a vDisk are caching to the server instead of to the cache drive on the target device. Target devices streaming the original version of the vDisk work correctly. Attempts to create or edit a file on the write cache are denied. Inspecting the...

Workload Balancing virtual appliance 8.2.2 - For Citrix Hypervisor 8.2

Who Should Install This Update? This Workload Balancing virtual appliance update is for customers who use the Workload Balancing feature of Citrix Hypervisor 8.2. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.2-wlb.xva ---|--- Description| This file provides an updated...

Path DEAD on Newly Installed or Existing WAN Link on Citrix SD-WAN

After a new WAN link is added to Citrix SD-WAN, the WAN path state is shown as DEAD...

How to troubleshoot the DEAD WAN Path state on Citrix SD-WAN

How to troubleshoot the DEAD WAN Path state on Citrix SD-WAN...

Microsoft Security Update Validation Report September 2021

Microsoft’s September 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing...

Launching multiple virtual apps and desktops using Citrix Workspace App for Mac is failing on macOS 11.6

Apple has released a new version of macOS Big Sur 11.6. Launching multiple virtual apps and virtual desktops using Citrix Workspace App for Mac is failing on this version of macOS. Note : Launching just one virtual app or virtual desktop using Citrix Workspace App for Mac should work fine on macO...

Users Can Start Multiple Published Desktops that have Instance Limits

A user is able to start multiple instances of a published application though the Allow only one instance of application for each user option enabled in the Published Application Properties. This might cause multiple disconnected sessions of a limited published application which introduces...

User Profile Error - The volume is too fragmented to complete this transaction in Applayer Image

"User Profile Service service failed the sign-in. User profile cannot be loaded". Error :The volume is too fragmented to complete this transaction...

Renewing the VPP token in Citrix Endpoint Management and XenMobile

This article guides users through the process of renewing the VPP token in Citrix Endpoint Management and XenMobile. The workflow remains consistent for both on-premises and cloud platforms...

How to debug and resolve ADM-HA DB Streaming broken issues

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Gateway / AAA : Page stuck at loading (Page Spinning ) after upgrade.

After upgrade when accessing the Citrix Gateway the page is stuck at spinning wheel...

Android devices fail to enroll into XenMobile after upgrading Netscaler

The following symptoms are seen: Android devices fail to enrollinto XenMobile The error"Security policy does not allow you to connect" is seen in Secure Hub Android devices enrolling with Device Administrator mode legacy are the ones that see this adverse behavior the most but a smaller group of...

MCS-provisioned VDA dropped out of the domain after OS upgrade

Following an OS upgrade, MCS-provisioned VDAs leave their domain on reboot. You may also observe computer account password resets at that time...

Gateway session time out not working as expected

Gateway time session out configured in the session profile doesn't work as expected...

How to Customize App Shortcuts with Receiver for Windows

As a Receiver administrator, you can configure Receiver for Windows 4.2.100 to automatically place application and desktop shortcuts directly in the Start menu or on the desktop in a similar way that Receiver for Windows 3.4 Enterprise places them. The new shortcut only mode provides a seamless...

Application Categories in Workspace

This article discusses how to accessApplication Categories in Citrix Workspace. Administrators can use Application Groups to configure application categories...

Microsoft Security Update Validation Report July 2021

Microsoft’s July 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

WEM Transformer: SSON is not working

If attempting to log on to WEM transformer via SSO with an individual user account, SSO does not work, the user needs to re-enter their credentials to logon to workspace...

Error when adding an Enterprise App on Google Store for Android Enterprise - Upload a new APK file with a different package name

When we try to add In house Enterprise app for Android Enterprise using Citrix Endpoint Management, we get the error - 'Upload a new APK file with a different package name'...