5316 matches found
How to allocate and install NetScaler Gateway licenses
This Article helps in downloading and installing NetScaler Gateway licenses...
How to restrict specific source ip address to access virtual ip address
How to restrict specific Client IP address to access Load Balancing Virtual Server...
VMs Show Gray Screen When Booted Up With vGPU Attached
4 production VMs show Gray screen when booted up with vGPU attached, error message shows in Hypervisor status report: kern.log: May 14 20:33:16 citrix-srv-172 kernel: 1545.091820 nvrm-nvlog: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA May 14 20:33:16 citrix-srv-172 kernel:...
Microsoft Security Update Validation Report May 2023
Microsoft’s May 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
Workspace App Installation Slowness due to Download of Prerequisite Packages
It will take more than 10 mins to install the Workspace app for Windows. And finally, it can install successfully but the overall time is just too long...
Migrating pooled licenses to new ADM server
In this document, you’ll discover how to migrate Citrix ADM Application Delivery Management on-premises to Citrix ADM service. Migrating to cloud resources modernizes your deployment, providing enhanced elasticity, scalability, and management. The guidance documented here is based on deployment i...
Office application installation when using a Citrix Workspace App version higher than 2107
When launching the first MS Office Pro Plus 2016 application in a session, a partial installation is ran...
Gateway Logon Page showing Blank (Logon page white screen)
The logon page of newly added gateway virtual server shows blank, while all the previous configured gateway virtual servers working fine...
Fail to delete vdisk from console "vDisk Properties Were lost"
The files of vdisk, pvp and lok has been removed from store. then delete vdisk from pvs console failed with error "vDisk Properties Were lost"...
Citrix Hypervisor - Unable to join server to existing pool
Unable to join the server to pool. Error from xencenter: "The server was unable to contact your domain server to enable external authentication. Check that your settings are correct and a route to the server exists."...
How to set Http redirect to HTTPS directly on Storefront server
When user access Storefront site web with http://sfurl.com/citrix/storeweb , it can be auto redirected intohttps://sfurl.com/citrix/storeweb...
ICA launch delay issue after upgrading to Workspace app 2203 CU2
After upgrading to Workspace app 2203 CU2, customer may experience ICA launch delay issues...
CWA HTML5 shows incorrect version
After upgrading CWA HTML5 from v2101 to any later versionsE.g. v2309 in the storefront server, the About dialog still shows the old version. The Storefront Console however still shows the correct version...
Anonymous LOGOUT logs explanation
ns.log： Dec 31 16:13:57 172.31.248.107 12/31/2022:08:13:57 GMT PHQCXADC01 0-PPE-0 : default SSLVPN Message 263167 0 : "Created nFactor session for user Anonymous" Dec 31 16:13:57 172.31.248.107 12/31/2022:08:13:57 GMT PHQCXADC01 0-PPE-0 : default SSLVPN Message 263174 0 : "AAAD API:...
Workspace App 2203 LTSR CU2 displays a blank white box after login
Citrix Workspace App displays a blank white box after login. Issue does not happen when testing older versions of Citrix Workspace App such as 1912CU3...
PVS server lost the connection to vDisk after storage failover.
vDisks are located in NAS storage which is created as failover group. After storage failover occurs, PVS server loses the connection to the vDisks and does not automatically recover it. Target devices freeze during that time since the vDisk I/O to NAS storage stops...
Provide a report that can display all applications installed on a device
Customer looking for a way to get a list or inventory of all apps from a device. The app inventory policy is not sufficient or detailed enough. Or is there a way to get the list of all apps installed on all devices, so the customer can filter out the apps. Reporting Devices and apps section only...
App Layering - Windows and Office activation lost after upgrading to 2211
Provisioned machines with user layers lose their Windows activation status or Office will report not being activated, after upgrading to App Layering 2211...
[ADC] ICA sessions are NOT sent to ADM with "Skip Code [169]"
You may observe some ICA sessions are displayed in GUI Configuration Citrix Gateway ICA Connections, but not in ADM HDX Insight. NetScaler ADC ns.log displays the following error: ICARECORD: Skipping ICA flow: ...... Skip Code 169...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 1
Package name: xms10.15.0.10125.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: None Date: February 2023 Languages supported: English US Important notes about this update As a best practice, Citrix recommends that you install this and other updates to ensure that you...
Customized Outlook OST path gets reset by UPM during logon
Customized Outlook OST path gets reset by Citrix Profile Management during logon...
Hotfix XS82ECU1022 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1. Note: This hotfix is available only to customers on theCustomer Success Servicesprogram. Where To Get This Hotfix Download Citrix Hypervisor 8.2 Cumulative Update 1 hotfixes from...
Odd number CPU shows 100% CPU Utilization after disabling Hyperthreading.
After disabling the hyper-threading, the odd number CPU, example CPU 1,3,5 etc.. consistently shows 100% CPU utilization, the even number CPU is normal...
WEM Log displayed in VUEMRSAV.exe not showing correct order of external tasks
When using the VUEMRSAV.exe to determine the outcome of the WEM configuration for a user within the log the order in which the WEM external tasks are executing does not reflect the configured order in the WEM configuration set and also the actual order the external tasks are executing...
ADC no console after upgrading to 13.1-37.38 error getty: unknown gettytab entry '3wire'
Netscaler lost console access after HA pair was upgraded to 13.1 build 37.38 and received the following error on console: Jan 10 21:39:49 ... getty24784: tcsetattr /dev/ttyu0: Operation not supported Jan 10 21:39:49 ... getty24785: getty: unknown gettytab entry '3wire' Jan 10 21:39:49 ... syslogd...
How to Configure GSLB Setup for Internal Users From GUI
This article contains information about how to configure a GSLB setup for internal users using the same host name. In some scenarios, the administrator requires that all external users coming through the Internet must go through the Citrix Gateway using a public or external IP Address, whereas al...
NetScaler HTTP-ECV monitor probe fails and returns "404 Not Found" response code
The HTTP-ECV monitor fails and returns the 404 Not Found response code. For example, a monitor of the HTTP-ECV type was configured to monitor the status of a backend server using the following as the expected response string: "Response is Successful." The status of the related service was marked ...
Windows VMs can inherit the wrong driver update settings from the template
When creating a Windows VM from a template that is set to not automatically update its drivers using Windows Update, the created VM is incorrectly set to update its drivers using Windows Update...
Vdisk locks are not clearing after shutting down a target from the PVS console running in Azure
PVS on Azure - When shutting down a target from the PVS console or the Azure portal vdisk locks are not releasing properly...
ADC :13.0 :HTML respond policy
ADC :13.0 :HTML respond policy...
Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway
Post external log on to Netscaler Gateway you receive a server error with the following text: Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway...
VDA upgrade service fails when upgrading CU version
VDA does not upgrade when upgrading to next CU version. In Studio the upgrade starts, goes into In-Progress and moves to completed however, the installed version does not change. After a minute or two, the status moves back to upgrade available...
Microsoft Security Update Validation Report November 2022
Microsoft’s November 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
SSON working if user uses a PIN to logon to client
SSON will not work with CWA Windows Client . Ssonsvr.exe will not launch when the user logs on to the client . SSONMChecker shows this error. SSONCheckerInstallationSingle Sign-on process runningThe Single Sign-on process is not running. Reboot the machine after installing Citrix Workspace to sta...
[VPN Plugin] Transfer Login keeps Loading with Non-English language setting
In Citrix Gateway VPN environment, you may observe the following issue when "Transfer Login": After clicking "Transfer" on Client VPN plugin, the button keepsspinning loading and stuck. Logs investigation show the following clues: Problem can only be observed in Non-English language setting Plugi...
Citrix WEM - File Copy Operations fails when copying *.lnk file in the appdata directory of the user
File copy operations from a remote share to the user profile fails...
[Citrix Gateway VPN] Cannot access intranet applications in VPN over Proxy environment
When you connect Citrix Gateway VPN. You may observe VPN establishment is OK but cannot access internal applications/networks when the following conditions both match: Client has proxy configured and VPN connection goes through Proxy. Client PC has an interface IP in 169.254.0.0/16 subnet Usually...
EPA failure (Access denied)
EPA failure with the following error seen in the logs: 2022-04-13 12:24:19.079 | Tid: 03344 | ERROR | downloadEpaLib | 296 | Failed to verify downloaded EPA library 2022-04-13 12:24:19.079 | Tid: 03344 | DEBUG | nsverifyfile: called 2022-04-13 12:24:19.080 | Tid: 03344 | ERROR | nsverifyTrustedCe...
Session watermark policy. Need to change fields such as font and rotation
Session watermark policy has been enabled but requirement is to be able to change the font style, rotation and username on the Watermark...
Microsoft Security Update Validation Report September 2022
Microsoft’s September 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing...
Error: User not authorized to execute this command when executing commands via CLI or GUI
Local User Receives:ERROR: Not authorized to execute this commandon CLI and in GUI. CLI GUI...
Reduce logon time with Profile Management
Profile Management provides various features to improve logon performance. Examples are Profile streaming, Enable profile streaming for folders, Accelerate folder mirroring, Enable the Profile container for the entire user profile, and more. These features are helpful in scenarios where profiles...
.NET Application Event ID 1026 Inventory.exe unhandled exception
On PVS server, periodic errors every 6-10 minutes are being logged: Application event ID 1026 from .NET with details:Application: Inventory.exe;The process was terminated due to an unhandled exception. Application event ID 1000 with Faulting Application name: Inventory.exe System event ID 36871...
When connected to Windows welcome/lock screen, the keyboard layout will revert to the system default
When presented with welcome/lock screen of Windows, the keyboard layout will revert to the system default layout of VDA on windows station. This is particularly problematic when changing passwords...
What is the Recommended Way of taking a Trace on Citrix ADC.
Recommendation While taking a Trace on Citrix ADC...
CWA for Android: We were unable to tunnel through the proxy
Viewer of CWA for Android fail to establish connection to VDA with below given error message We were unable to connect through the proxy. Error - 0 Logs show following error logs 02-10 05:44:55.989 1117 28821 W System.err: Caused by: android.system.GaiException: androidgetaddrinfo failed: EAINODA...
[CEM] MAM enrollment Fails in Authentication - Password window pops-up Repeatedly
When you enroll MAM to CEM server through Citrix Gateway, you may observe password box pops-up repeatedly without any error. It means your password is correct but SSO from Citrix Gateway to CEM server fails. Follow is the sample of Secure Hub's debug log. " 2022-06-22T14:50:06.638+0800 ",,DEBUG1...