5316 matches found
Citrix Analytics: Unable to edit Notification Alert settings to add Citrix Performance adminis
You may be unable to edit Notification Alert settings to add Citrix Performance administrators...
How to modify knowledge-based question on Netscaler Gateway
This article illustrates how to modify the KB Knowledge-based question on Netscaler Gateway...
Android 14 - Google Zero Touch (ZrT) Enrollment Issues
Unable to enroll Galaxy devices running Android 14 through zero-touch enrollment. Currently, the following models are affected: Galaxy S22, S23 Galaxy A33, A34, A52s, A53, A54...
The installer will exit because this version of Citrix Workspace App is already installed.
When trying to install the latest version of Citrix Workspace app for Windows, the following pop-up appears and installation failed. "The installer will exit because this version of Citrix Workspace is already installed."...
Service continuity is Not Supported with on-premises StoreFront or Gateway
This article describes the Supported scenarios for Service continuity Workspace connection leases feature...
What does Generic Client IME feature do in a Citrix Virtual Desktop/App session?
The Generic Client IME feature offering the best input experience yet for Citrix customers...
MCS Provisioned VDI shows the wrong Storage Type as HDD
Use MCS to create VDIs on Azure hypervisor and select the storage type as "Standard SSD". After that, the storage type is shown correctly as Standard SSD in Azure Portal. However, when logon VDI and open the Task Manager, the storage type is shown as "HDD"...
How to validate Rendezvous version
There are two versions of Rendezvous available: - Version 1 V1: supports bypassing the Citrix Cloud Connectors for HDX session traffic only. - Version 2 V2: supports bypassing the Citrix Cloud Connectors for both control traffic and HDX session traffic. How to check which version of Rendezvous...
Failed to access "app configuration" in webstudio
Cannot configure "App Configuration" in Citrix DaaS. When click on this feature, it redirects to the main page...
Unable to open license error recorded in Windows event log
The Windows Event Log frequently shows an error that the license cannot be opened. The following error appears when adding a Citrix license file .lic and checking the event log. Source: CitrixLicensing Event ID: 20754 Error: Unable to open license file. Please ensure that the file exists and is...
Citrix published applications being displayed in control panel on the VDA as "delivered by citrix"
Citrix published applications being displayed in control panel on the VDA as "delivered by citrix"...
How to identify VRID Conflicts.
Explain VRID conflicts and how to identify them...
The Citrix Workspace app cannot be reset via the command line
When installed by specifying an account Store URL from the command line, the Citrix Workspace app cannot be reset via the following command from the CLI. And the Delete button on the "Account-Edit" screen becomes inactive so that the account cannot be deleted. "C:\Program Files x86\Citrix\ICA...
YubiKey authentication is working on published desktop but not published app
YubiKey does not work from a published app browser e.g., Microsoft Edge, but it works on the same browser inside a published desktop. The published app and desktop are both hosted on the same server...
Citrix Director Trends>Network page shows "Refused to connect" after integration with ADM
"Refused to connect" message is seen on the Citrix Director TrendsNetwork page after integrating with Citrix Application Delivery Management...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 5
Package name: xms10.15.0.10517.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10417.bin, xms10.15.0.10327.bin, xms10.15.0.10220.bin and xms10.15.0.10125.bin Date: November 2023 Languages supported: English US Important notes about this update As a best...
How to Back Up Virtual Machine Metadata to a USB Device
When migrating a set of Virtual Machines VMs from one XenServer host or pool to another, it is necessary to back up and then restore the Virtual Machine Metadata. It is recommended that the Virtual Machine Metadata be stored on the same Storage Repository as the Virtual Machines. But, it is also...
How to Change the Primary Management Interface on XenServer with XSConsole
This article describes how to use XSConsole to update the Management Interface...
How to remove shortcuts for published apps on the start menu
How to remove shortcuts for published apps on the start menu...
Power Automate agent for virtual desktops doesn't work in ICA/HDX session.
Power Automate agent for virtual desktops doesn't work in ICA/HDX session...
Microsoft Security Update Validation Report October 2023
Microsoft’s October 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
Nutanix power actions failure after the windows patches on Cloud Connector
Following a Windows patch to Cloud Connectors, power actions, and autoscale actions are failing to Nutanix-hosted VDAs. You can see failures relating to the Citrix Remote Broker Provider service, and the Nutanix PlugIn on the Cloud Connectors event logs, XaXdProxy crash linked to the broker...
Cannot Transfer file when attempting to download file from local drive to a Published Desktop
A User launches a Published Desktop and tries to download a file from a file share but is met with the following error, " Cannot Transfer file. This action is blocked by your organization's Policy" Example:...
Webcam name formats in ICA session
Summarize the webcam name formats in ICA session of single session Windows OS...
How to Collect Process Explorer log
Collect Process Explorer log...
Read-only Domain Controller Support for CVAD
In a virtual desktop 2203 CU3 infrastructure with a DMZ which has its own Read-Only Domain Controller RODC and a secured Citrix Worker that is only allowed to contact the RODC server the configuration doesn't work...
Citrix Remote PowerShell SDK installation failed with error code 0x80040801
Install or upgrade Remote PowerShell SDK in an environment with restricted internet access might be failed as below...
Unable to Launch Desktop VDA with Rendezvous Protocol enabled.
Unable to launch the Desktop with Rendezvous Protocol enabled. Getting error as "Published Resource is not available currently. Contact your system admin for further assistance."...
PVS server cannot logon database with Error "The Login is from an Untrusted Domain and Cannot ..."
PVS server console cannot be launched with error: "The database login failed." SQL server log error: "Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication." "SSPI handshake failed with error code 0x8009030c, state 14 while establishing a connection...
Conversion Manager 8.3.0 - For Citrix Hypervisor 8.2 Cumulative Update 1
Conversion Manager 8.3.0 - For Citrix Hypervisor 8.2 Cumulative Update 1 Who Should Install This Update? This Conversion Manager virtual appliance update is for customers who use the Conversion Manager feature of Citrix Hypervisor 8.2 CU1. It constitutes the following deliverable: File Name|...
rdx.message_box_error after firmware upgrading
After OS firmware upgrading and try to connect Netscaler GUI, the following error may display...
Citrix Workspace App Shows as Blank Page for Domain Users
Domain users can launch app/desktop via web successfully 2. Cannot see the add account page of Citrix WorkSpace App...
Anonymous user sessions cannot get a valid RDS User CAL license
With RDS User CALs deployment, anonymous user sessions cannot launch successfully...
NetScaler SSL Certificates missing after upgrading Secondary Node
NetScaler SSL Certificates missing after upgrading Secondary Node...
Error: "Your logon has expired..." When using multiple Netscaler Gateways
Error: "Your logon has expired..." When using multiple Netscaler Gateways to access a single store on StoreFront...
How to Load Balancing PVS server in NetScaler
This article summaries tips when configure Load balance for PVS server...
Registered OTP Device Removal Failure on native OTP management page
The following log can be found in "/tmp/aaad.debug" nsldapregisterencryptedotp 1-52: nsldapregisterencryptedotp: secret empty, nothing to delete for user...
SSLVPN error "Websocket connection failed: Connection closed before receiving a handshake responser"
After VPN tunnel established to NetScaler gateway, user encounter access issue s to backend server with error message: "Websocket connection to 'ws:///ws/notification/site-msg/' failed: Connection closed before receiving a handshake responser"...
Enabling a feature on ADC
To enable any feature on ADC...
How to optimize paging file configuration for PVS targets (Multi-session Server OS)
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Locally cached profiles not getting deleted at User logoff from the VDA
Locally cached user profiles does not get deleted at user logoff. User gets a temp profile at next consecutive login...
"502 Bad Gateway" error within Citrix Insight Services (CIS)
After logging in Citrix Insight Services site and clicking Tools-Upload Data, "502 Bad Gateway" error is shown as below...
Difference between vhd and vhdx
What's the difference between vhd and vhdx?...
The text cursor display is incorrect.
In Citrix VDI or Apps, when the mouse pointer is aligned with the input field, the text cursor is displayed incorrectly...
PVS Server Fails to Connect Farm: "An error occurred communicating with the server"
One PVS Server Fails to connect farm: "An error occurred communicating with the server" with event id 0, SoapService...
Impact of removing vs. disabling Chrome in Android
Understand the distinction between removing and disabling Chrome on Android devices using Citrix Endpoint Management...
NetScaler Gateway show Blank page after authentication passed
After citrix gateway authentication pass, user is not redirected to Storefront page instead of blank page...
Occasional EPA scan failures may occur due to incomplete downloading of the Client EPA plugin
Occasional failures in downloading the Client EPA plugin can result in the EPA scan not functioning properly...
FAS - Logon error, one of the CAs is not trusted
FAS logon fails with an error "The username or password is incorrect". Events are logged on CA/FAS/VDA/Domain Controllers that one of the CAs is not trusted, usually after a CA Certificate is changed/renewed...