5325 matches found
How to Configure Automatic Virtual Disk Updates
This article contains information about how to use the Provisioning Services Automatic vDisk Update process. Background The vDisks assigned to the clients during the Automatic vDisk Update process are new versions of the vDisks currently assigned to the clients; allowing for the automatic...
Pagefile Redirection Not Working in Provisioning Services
Pagefile redirection is not working and displays the following message: Error - “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging files size for all disk drives may be...
FAQ for XenMobile 10 Migration Tool
This article provides information on frequently asked questions and answers for XenMobile 10 MDM migration tool. Contents Q: What XenMobile editions are supported with the migration tool? Q: What versions of XenMobile are supported with the migration tool? Q: Where is the XenMobile 10 migration...
How to Configure Windows 2003 Network File Share as Authenticated Storage Repository for XenServer
This document describes how to configure Windows Server 2003 Release 2 Server Network File Share NFS as an authenticated storage repository for XenServer. The NFS component is only included in Windows Server 2003 Release 2. If you do not have this edition, you can achieve the same results by...
IMA Fails to Start with Error Code 2147483649
The IMA Service might sometimes fail with error code 2147483649. Failed to load plugins imapsss.dll, imaruntimess.dll, 80000001h...
Windows Event Codes Generated by Provisioning Services BNIStack
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How to Publish the Printers Folder
This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...
Time Zone Database - XenMobile Reference
The TimeZone Tz database, can be also known as IANA Time Zone Database, is a collaborative compilation of information about the world’s time.The TZ column in the attached table is the standard format intended to be used with computer programs and operating systems...
How to Replace a Network Interface Card in a XenServer Host
This article describes the procedure to replace a Network Interface Card NIC in a XenServer Host. For example, the procedure can be used to replace a faulty NIC. Requirements The XenServer host must be standalone and not joined to a resource pool. Replacing the NIC used as management interface...
How to Grant Rights to be able to Manage Computer Accounts using the Provisioning Services Console
This article describes how to delegate rights to the user or group to allow adding workstations to an Active Directory ADdomain using the Provisioning Server console. Background While it is possible to assign AD users or groups to Built-In groups within AD to enable this functionality such as...
Firefox Users Cannot Access Desktops or Applications from Receiver for Websites
Windows, Mac OS X, and Linux users cannot access desktops and applications from Receiver for websites using Mozilla Firefox 26 or later. When a Firefox user clicks an icon, the Receiver for website displays a spinner for a few seconds, but the desktop or application does not start and no error...
Unable to Remove Decommissioned Server from StoreFront
Unable to remove decommissioned server from StoreFront deployment using StoreFront GUI and Remove Server action. The console is stuck and the following error appears: “Cannot Remove Server” In this case, in the StoreFront console you might see the following warning message: In addition, the...
How to Mount a CIFS (Windows File System) Share in XenServer Using the Command Line Interface
This article describes how to mount a CIFS Windows file system share in XenServer using the Command Line Interface CLI. Requirements Basic knowledge of Linux Administrator root access to XenServer host using the Command Line Interface CLI Windows username and password to access Windows share to b...
FAQ: Fail-To-Wire Feature in CloudBridge 2000 and 3000 Appliances
This article is an FAQ on the Fail-To-Wire FTW functionality found in the new Citrix CloudBridge 2000 and Citrix CloudBridge 3000 appliances. Q: What is the supported software release? A : The FTW feature is supported with the following software releases: SVM build: NS 10.0.72.5007 CloudBridge...
Provisioned Target Device Booting up with Multiple IP Addresses
Provisioned Target Device booting up with multiple IP addresses...
Error: "Failed to Discover 1 of 1 Volume on the Destination Disk" Or "Failed to Discover 1 of 2 Volume on the Destination Disk"
After running the Imaging Wizard, when the PXE starts again, P2PVS displays the following error messages: "Failed to discover 1 of 1 volume on the destination disk!" Or "Failed to discover 1 of 2 volume on the destination disk!"...
How to Configure an External SSL Certificate for XenMobile Device Manager 9.0
This article provides information on how to configure an external SSL Certificate for XenMobile Device Manager XDM. The procedure in this article should be used during new installations or certificate renewals with the same FQDN – new installations that are set up with internal self-signed...
Target Device Performance and Freezing Issues While Patched into a Cisco Catalyst Line of Switches
Target devices experience intermittent freezing behavior and poor performance while patched into a Cisco Catalyst line of switches...
Recommended Install Order for Preparing Target Device Captured by Provisioning Server to Deploy vDisk
This article contains the recommended order to install or prepare a target device that must be captured by the Provisioning Services Sever to deploy a virtual disk...
How to Restrict Access to NetScaler Owned IP Addresses Only from the Management Applications
Any application running on the NetScaler appliance's operating system is exposed to the world through NetScaler-owned IP addresses. This exposure may result in network attacks, which can negatively impact the performance of the NetScaler appliance. Note : You can block the non-management...
Users unable to reconnect to disconnected session to access their Citrix virtual desktop.
Unable to reconnect to a disconnected session with error "Unknown Client error 1110" when using CVAD 2203 CU3 and earlier. When problem occurs, it is also not possible to connect via RDP. Logon stays at stuck under the "Other User Welcome" screen...
Autoscale managed VDAs, unexpectedly being powered on
Citrix Machine Catalog capacity is managed by Autoscaling. The customer noticed more machines are powered on that set by Autoscaling, even though there is low utilization in the environment. Support teams validated customers autoscaling configuration, and confirmed there was excess load capacity ...
After upgrading to 13.1 49.x build , the PE CPU significantly increases after running for some time
You may observe the following issues when you're running the below version 13.1 52.x/14.1 17.x and using hundreds of admin partitions: All newnslog files have a very small time range, for example, 1-5 seconds. nsconmsg -K newnslog -d setime start time Fri Sep 8 03:25:28 2023 end time Fri Sep 8...
Driver Disk for Qlogic fastlinq 8.74.0.2 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.74.0.0 qede| 8.74.0.0 qedf| 8.74.0.2 qedi| 8.74.0.0 qedr|...
Get License, Hardware and Platform details from API call
Get the output of Hardware, platform and License via API...
Published apps are not displaying content of local file when opened via FTA launcher of CWAforLinux
When opening local files using File Type Association FTA launcher of CWA Linux, the corresponding application launches fine, but with blank document instead of showing the content of the local file...
Unable to create DataSet using IPv4 CIDR format using GUI
When attempting to add a dataset via the GUI AppExpert Data Sets - Add, users may encounter a failure accompanied by the error message - "Value entered is not an IPv4." Note: This error message specifically occurs when the subnet mask value n is greater than 28 a.b.c.d/n...
Support for machine profile in VMware
This article describes theSupport for machine profile feature in VMwareenvironments...
MCS: Machine catalogue update fails due to ErrorID: FailedToReadMasterImageMetadata
MCS Catalogs on HyperV with SCVMM Server 2019 can't be updated. The following error is displayed: Exception: DesktopStudioErrorId ProvisioningTaskError Error Category: NotSpecified ErrorID : FailedToReadMasterImageMetadata TaskErrorInformation :Terminated InternalErrorMessage: The value must not ...
"Not entitled" error when accessing Device Posture in SPA service
User may face the following error when accessing Device Posture in SPASecure Private Access service...
WEM resets user-specified default printers in disconnected sessions
Users manually select default printers in their WEM-enabled desktop sessions. If they disconnect from the desktop not log off,and an automaticWEM Agent refresh occurs post-disconnect, WEM resets the user-specified default printer for that session. Consequently, when the user reconnects to their...
NetScaler ns.log Files not Compressed NSCALLHOME-252
Issue : ns.log Files not Compressed root@ns cat /etc/newsyslog.conf | grep ns.log /var/log/ns.log 600 25 $D00 Z...
How is the system limit of service/service group/vserver calculated on NetScaler
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Citrix Analytics: Unable to edit Notification Alert settings to add Citrix Performance adminis
You may be unable to edit Notification Alert settings to add Citrix Performance administrators...
Android 14 - Google Zero Touch (ZrT) Enrollment Issues
Unable to enroll Galaxy devices running Android 14 through zero-touch enrollment. Currently, the following models are affected: Galaxy S22, S23 Galaxy A33, A34, A52s, A53, A54...
The installer will exit because this version of Citrix Workspace App is already installed.
When trying to install the latest version of Citrix Workspace app for Windows, the following pop-up appears and installation failed. "The installer will exit because this version of Citrix Workspace is already installed."...
Failed to access "app configuration" in webstudio
Cannot configure "App Configuration" in Citrix DaaS. When click on this feature, it redirects to the main page...
MCS Provisioned VDI shows the wrong Storage Type as HDD
Use MCS to create VDIs on Azure hypervisor and select the storage type as "Standard SSD". After that, the storage type is shown correctly as Standard SSD in Azure Portal. However, when logon VDI and open the Task Manager, the storage type is shown as "HDD"...
How to install Citrix Workspace App for Windows in offline mode
Administrator can install Citrix Workspace app for Windows Offline installer for devices that don’t have internet connectivity...
Unable to open license error recorded in Windows event log
The Windows Event Log frequently shows an error that the license cannot be opened. The following error appears when adding a Citrix license file .lic and checking the event log. Source: CitrixLicensing Event ID: 20754 Error: Unable to open license file. Please ensure that the file exists and is...
Citrix Server Idle Timer Policy does not take effect for Server VDA
Citrix Server Idle Timer Policy does not take effect for All Server VDA ConfigureServer Idle Timer Policy Interval on 2203CU1 DDC for all the Server VDA , but after reach time limit , there is no expected Idle windows pop up...
Citrix Studio 'session' field not showing username
After upgrading, the Citrix Studio session view no longer shows the username, however,the username is displayed when checking the session from the Citrix Director...
Unable to upload new SDWAN Licesne
The applied license neither changed the value of existing features nor added new features. This may be due to duplicate or invalid features or multiple server licenses...
YubiKey authentication is working on published desktop but not published app
YubiKey does not work from a published app browser e.g., Microsoft Edge, but it works on the same browser inside a published desktop. The published app and desktop are both hosted on the same server...
Citrix Virtual Apps Essentials and Citrix Virtual Desktops Essentials: EoS and EoR Azure Marketplace
Cloud Software Group has decided to end of sale EOS on October 31st, 2023, and end of renewal EOR, end of life EOL on May 31st, 2024, Citrix Virtual Apps and Desktops Essentials in the Azure Marketplace. This move is designed to improve our product line and deliver superior value and user...
How to check the current TCP connection number of Gateway virtual server
It's not possible to check the current TCP connection number for gateway virtual server on NetScaler GUI, but it can be checked on the NetScaler CLI...
Microsoft Security Update Validation Report October 2023
Microsoft’s October 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
Power Shell script to gather the application list and the assigned group name
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Director - "Cannot Retrieve the Data" error shows in Logon Duration
After log into Citrix Director or Cloud Monitor, "Cannot Retrieve the Data" error is shown in Logon Duration. Error message received: "Data cannot be retrieved. Logon duration data is not available for the current session."...