Configure Alternate Addressing in StoreFront

This article describes how to configure Alternate Addressing in StoreFront...

FAQ: Fail-To-Wire Feature in CloudBridge 2000 and 3000 Appliances

This article is an FAQ on the Fail-To-Wire FTW functionality found in the new Citrix CloudBridge 2000 and Citrix CloudBridge 3000 appliances. Q: What is the supported software release? A : The FTW feature is supported with the following software releases: SVM build: NS 10.0.72.5007 CloudBridge...

How to Validate If XenServer is Using Bridge or vSwitch for the Network Stack

This article describes how to validate if XenServer is using Bridge or vSwitch for the network stack. By default, XenServer 6.x uses vSwitch as the network stack when the host is installed. At some point, the XenServer administrator might have changed the network stack to Bridge. When attempting ...

Sessions Disconnecting on XenDesktop 7.x and NetScaler 10.x with Session Reliability Enabled

Session Reliability is configured and enabled and when user connections are going througha NetScaler 10.x Device their sessions aredropping or disconnecting. By-passing the NetScaler 10.x device allows user sessionsto not disconnect or drop. Disabling the Session Reliability feature also allows...

Store Configuration by Server Based Discovery Fails

When attempting to configure Receiver Stores by entering in address of StoreFront server in Email/Server Based Discovery dialog, the following error appears: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address...

How to Create an Update Task to be Performed at a Scheduled Time in Provisioning Services

This article explains how to create an update task to be performed at a scheduled time. Note : This article is part 3 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a Host Connection to vDisk Update...

Error: "Failed to Discover 1 of 1 Volume on the Destination Disk" Or "Failed to Discover 1 of 2 Volume on the Destination Disk"

After running the Imaging Wizard, when the PXE starts again, P2PVS displays the following error messages: "Failed to discover 1 of 1 volume on the destination disk!" Or "Failed to discover 1 of 2 volume on the destination disk!"...

Citrix HTML5 Receiver No Longer Works on Chrome Version 30

When accessing StoreFront from a Chrome browser while trying to launch a published resource using Receiver for HTML5, the following error appears: Cannot reach server. Check your network connection or contact your help desk for assistance...

Unable to Remove Decommissioned Server from StoreFront

Unable to remove decommissioned server from StoreFront deployment using StoreFront GUI and Remove Server action. The console is stuck and the following error appears: “Cannot Remove Server” In this case, in the StoreFront console you might see the following warning message: In addition, the...

When Load Balancing StoreFront on NetScaler all Connections Go to One Server in NetScaler Gateway Set Up

StoreFront servers are not load balanced; all connections go to one server in NetScaler Gateway set up. Following is a screen shot of the status of load balanced servers:...

Understanding HA fence due to storage

This article describes how to distinguish High Availability HA storage heartbeat fencing from real host crashes. While the majority of HA fencing events occur as regular reboots and leave clear and easily found log statements identifying the event as a fence, there is one particular type of fence...

Timeout Error 4002 in Provisioning Server Console after Clicking "Show Connected Devices"

The following symptoms occur on Provisioning Services PVS Servers when there are multiple streaming NICs assigned to the PVS Server. Example An environment having five streaming NICs had the following symptoms: When Show Connected Devices was clicked in the PVS console, the following symptoms mig...

How to Grant Rights to be able to Manage Computer Accounts using the Provisioning Services Console

This article describes how to delegate rights to the user or group to allow adding workstations to an Active Directory ADdomain using the Provisioning Server console. Background While it is possible to assign AD users or groups to Built-In groups within AD to enable this functionality such as...

CloudBridge 4000 and 5000 to Optimize NetApp SnapMirror Traffic1

This article describes how you can configure Citrix CloudBridge 4000 and 5000 to optimize NetApp SnapMirror traffic between two Data centers. The article also provides the benchmarking results from lab testing efforts to quantify the gains that can be attained by deploying NetApp SnapMirror...

XenMobile XNC not Displaying in the ActiveSync Logs

The Allow or Deny entries are not appearing in the logs for XenMobile NetScaler Connector XNC program on XenMobile...

Alternate Method to Reverse Image Provisioning Services vDisks (XenServer Direct VHD Boot)

This article describes an alternate method to Reverse Image Provisioning Services vDisks XenServer Direct VHD Boot. Note : Reverse imaging a Provisioning Services PVS vDisk is not the only way to get a vDisk back to your hypervisor for updates. This article explains the versatility associated wit...

Drive Letters Change on the Target Devices when the Virtual Disk Changes between Private and Standard Mode

The local drive letter on the target devices change when a virtual disk changes its mode between Private and Standard. In Private mode the extra disk for write cache is E: and the CD/DVD is D:. When the customer changes the virtual disk to Standard mode, the extra disk for write cache changes to ...

Provisioning Services Server Target Devices BSOD with KERNEL_SECURITY_CHECK_FAILURE When Cache is Set on RAM

Provisioning Services PVS Server target devices streamed to a vSphere Virtual Machine displays a blue screen withKERNELSECURITYCHECKFAILURE when cache is set on RAM...

Provisioning Services Cannot Connect to SQL Express

During setup using the Provisioning Services Configuration Wizard, connecting to a Microsoft SQL Express instance installed on another machine fails with the error “Invalid Server”. The specific error code is either “error: 26” or “error: 28”;A network-related or instance-specific error occurred...

How to Replace a Network Interface Card in a XenServer Host

This article describes the procedure to replace a Network Interface Card NIC in a XenServer Host. For example, the procedure can be used to replace a faulty NIC. Requirements The XenServer host must be standalone and not joined to a resource pool. Replacing the NIC used as management interface...

Provisioned Target Devices are Acquiring Multiple IP Addresses During Boot Process

Provisioned Target Devices acquiring multiple IP addresses on a same NIC while booting up, thus leading to IP address exhaustion on a DHCP server. The following error message might appear: "A duplicate IP address was assigned to this machine while attempting to boot from the network. Stop code:...

LDAP Communication Error on XenMobile Device Manager

The following LDAP communication error appears on XenMobile Device Manager: javax.naming.CommunicationException: simple bind failed: xxxx-xxx-xxx.xxx.xxx.com:666Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed:...

How to Create a Designated Update Virtual Machine and Add a Host Connection to Hosts Node

This article explains how to create a designated Update Virtual Machine VM and add a host connection to the Hosts node. Note : This article is part 1 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a...

How to Test a Network Throughput Using Iperf

This article describes how to test a network throughput using Iperf. Iperf allows administrators and engineers to test throughput between any two hosts, including physical systems and Virtual Machines VMrunning on XenServer. Requirements Iperf for Windows Download a copy of Iperf for Windows. Thi...

NetScaler 13.1 Build 52.19 is unable to send packets properly on a specific KVM platform.

It has been confirmed that on a specific KVM platform, NetScaler 13.1 Build 52.19 is unable to send packets properly...

Installing Teams 2.x in an App Layering

Teams will not work properly in an image if it was installed in an App Layer using any version for App Layering prior to 2403.2...

[NetScaler] Built-in commands fail because feature is not licensed

On a NetScaler appliance, you may see some built-in commands are failed because feature is not licensed. For example, you use a Standard/Enterprise license, avaiable features in Premium license may have some built-in commands, and they'll get failures. It will not cause any business impact to...

PVS Configuration Wizard does not display dialogues to configure DHCP or PXE services

Citrix Provisioning Configuration wizard does not display dialogues to configure DHCP servers and PXE Services. The configuration wizard begins by directly showing the Farm Configuration dialogue. If DHCP servers and PXE Services are not configured, PVS target devices which rely on those services...

Change in Android Enterprise configuration for XenMobile On-premises environment.

Awareness for XenMobile On-premises server admins about the Android Enterprise configuration first time setup...

Custom virtual channels | App not launching if .dll file name is too long or contains underscores

App launch hangs after "connecting with ..."...

PVS StreamProcess is crashing

PVS stream process is sporadically crashing...

Trackpad on the latest Magic Keyboards for iPad Pro M4 is not compatible with the CWA for iOS

The trackpad on the latest Magic Keyboards for the new iPad Pro M4 11-inch and 13-inch is currently not compatible with the Citrix Workspace app on iOS...

CWA 2402 - Microsoft Teams VDI plugin is not shown for Non-Admin user

When installing Citrix Workspace app 2402 LTSR for Windows CWA or later version with Administrator privileges, all the three Add-ons single sign-on, App Protection, Microsoft Teams VDI plugin are shown. But if installing CWA 2402 with non-admin user, all the three Add-ons are not shown...

DaaS Licensing summary page does not show the license utilization

Customers can monitor license assignments and usage for supported cloud services by selecting Licensing from the Citrix Cloud menu. License Summery page does not show the current license utilization...

How To: Allow authentication bypass for specific URLs on virtual server with authentication enabled

In this scenario, the objective is to allow some specific URL path i.e. "www.mydomain.com/myallowedpath " to be accessed without requiring authentication when that resource is hosted behind a virtual server LB/CS that has authentication enabled. Such that, when a user accesseswww.mydomain.com or...

CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports

This article describes the CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports...

Microsoft Security Update Validation Report May 2024

Microsoft’s May 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

Policy data may be lost when a CVAD site is upgraded from an older version to 2311 or 2402

Citrix group policies may fail to appear in Studio post upgrade to CVAD Versions 2311 or 2402, and on Citrix DaaS. VDAs that expect the missing policies to be applied may behave differently...

CVAD - Constant grey screen when launching ICA session to VDA 2311 on Windows Server 2022 on Vmware

After upgrading to VDA 2311, users may experience a grey screen when launching an ICA session to Windows 2022 Server running VDA 2311. This problem was not seen when customer was running VDA 2308. Users are also able to launch the session successfully when using manually created ICA file with the...

New machines with vTPM have the same thumbprint in vSphere

New machines have the same vTPM thumbprint as the master image in vSphere. This can be seen using PowerCLI and comparing the machines with the following command: Get-VTpm -vm | Get-VTpmCertificate...

A new tool bar has appearred since Citrix Workspace App for ChromeOS 2402.

A new tool bar has appearred after upgrading to Citrix Workspace App for ChromeOS 2402. Prior to 2402, the old old tool bar was displayed...

Driver Disk for Microsemi smartpqi 2.1.28_025 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.28025...

Citrix Provisioning Services Target Device Displays Incorrect Windows Time

Target Devices may display the incorrect time. The Device time differs from that of the domain controllers. The symptoms can vary but include: 1. The inability to login to the Target Device 2. The Device domain Trust Relationship breaks. 3. VDA registration continues to fail...

CVAD 1912: User logoff process appears to lock logoff/logon process

The User logoff process is stuck while processing the WMIPrvse and PicaDm...

PowerShell logging feature is available in Web Studio

This article describes the new feature "PowerShell logging" in Citrix DaaS Web Studio...

How to remove a node from a cluster in on-premise Endpoint Management

This guide provides step-by-step instructions on how to remove a node from your on-premise Endpoint Management cluster. The process involves shutting down the node intended for decommission. The Endpoint Management system's Hazelcast service will then recognize the node as inactive and...

Driver Disk for Qlogic fastlinq 8.74.0.2 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.74.0.0 qede| 8.74.0.0 qedf| 8.74.0.2 qedi| 8.74.0.0 qedr|...

Get License, Hardware and Platform details from API call

Get the output of Hardware, platform and License via API...

Cannot Create Catalog from Azure VM with Trusted Launch Enabled

Error Attempting to create a catalog using an Azure Trusted Launch enabled image results in the following error: "CreateTerminatingError in operation PreparingMasterImage with message Error starting machine. Security type of VM is not compatible with the security type of attached OS Disk." Soluti...

Driver Disk for Cisco fnic 2.0.0.90-252.0 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.90-252.0 Issues...