5317 matches found
Workspace on Android Errors with Error Code 548
An error has occurred while connecting. Check your server address and data connection. Error Code 548...
"Connection Interrupted" error message will pop up when trigger disconnect from director or studio
• "Connection Interrupted"error message will pop up when admin user trigger disconnect from director or studio • If user directly click disconnect from toolbar or × ， issue won’t happen • Issue only happen for random users , not all users have this issue...
Difference between vhd and vhdx
What's the difference between vhd and vhdx?...
Noticing exceptionally high current client connections for a single server within the service group
Go check Load Balance Virtual Server's Statistics data, under theBound Service Group Members Summary tab,you've observed that the Current client connection count of specific server is significantly higher than the other servers within the same service group. In NS shell mode, "nsconmsg ConLb=2...
PVS Server Fails to Connect Farm: "An error occurred communicating with the server"
One PVS Server Fails to connect farm: "An error occurred communicating with the server" with event id 0, SoapService...
NetScaler Gateway show Blank page after authentication passed
After citrix gateway authentication pass, user is not redirected to Storefront page instead of blank page...
Impact of removing vs. disabling Chrome in Android
Understand the distinction between removing and disabling Chrome on Android devices using Citrix Endpoint Management...
How to add custom app icon in Android Play Store applications
...
Block Older versions of workspace app for domain joined endpoint/Client machines.
This article will assist with the inquiry of is there a way to block certain older versions of Workspace App/Receiver from accessing a Citrix environment?...
Citrix MCS failed when Azure storage account configured with TLS 1.2 Version.
Citrix MCS fails if the Azure storage account is configured with the TLS 1.2 version...
Occasional EPA scan failures may occur due to incomplete downloading of the Client EPA plugin
Occasional failures in downloading the Client EPA plugin can result in the EPA scan not functioning properly...
FAS - Logon error, one of the CAs is not trusted
FAS logon fails with an error "The username or password is incorrect". Events are logged on CA/FAS/VDA/Domain Controllers that one of the CAs is not trusted, usually after a CA Certificate is changed/renewed...
How to enable ACL logging for extended ACLs
This article is a guidance on how enable ACL logging for Extended ACLSimple ACL does not have this function...
Cannot Connect to Server ";40;STAxxxx" on Mac Client
Symptom 1: Cannot connect to server ";40;STA " when launch ICA session from mac client With VPN enabled, user can only access internal network and fail to launch ICA session. Without VPN enabled,user can access to external network and launch ICA Session successfully Symptom 2: "The SDK context...
How to Remove Users That Can Access the Delivery Group via PowerShell
This article is designed to describe how to remove users in the below screenshot via powershell instead of using UI. Disclaimer: information displayed in screenshots are Citrix test server data...
Storefront - Unable to access store URL: "Server Error in '/Citrix/#storename#Web' Application"
Security related patches for IE browser and OS were deployed and since then users cannot launch the Storefront page. The following is displayed: Server Error in '/Citrix/storenameWeb' Application...
Cloud ADM || How to Disable Auto-License in Cloud ADM
Navigate toCloud based ADM Account - subscriptions- auto licenses , ensure if it is disabled, else disable it and rediscover ADC instances to get the auto licenses turn off...
How to disconnect, logoff, or reconnect session via command line
This article is designed to describehow to disconnect, logoff or reconnect session via command line...
Incomplete ARP table record in NetScaler
Trunk Mode enabled in NetScaler interface with multiple tagged VLANs binding. However, customer found there're one VLAN network ARP record show Incomplete in NetScaler ARP table. Like below screenshot:...
Unable to delete vDisks old versions on PVS 1912 LTSR
After merging versions of vDisk, unable to delete the old versions that were not in use anymore. The Delete option was grayed out. Following article: https://support.citrix.com/article/CTX215264 did not help...
Unable to access Storefront link using IP address
There is a requirement to access the Storefront URL using IP address. Accessing the URL as https:///Citrix/Storeweb throwserror "HTTP Error 404. The requested resource is not found." Accessing the URL using FQDN/baseURL as https://Storefront.domain.com/Citrix/Storeweb or...
Mouse cursor disappears when launching a session in full-screen mode
Mouse cursordisappears when launching a session in full-screen mode...
Addressing the "Down" Status of Secondary ADM Database
After upgrading the firmware from ADM13.0-85.19 to ADM13.0-89.7, the customer encountered a problem where the status of the secondary ADM database is marked as "down."...
Leaving non-persistent virtual machines of the provisioning scheme at the hypervisor is not allowed.
Unable to delete orphaned VMs by using Powershell from catalog which has already been removed via Powershell. When running command: Remove-ProvScheme The below error is seen: "Leaving the non-persistent virtual machines of the provisioning scheme 'provisioning scheme name' at the hypervisor is no...
How to create a Rewrite policy that will change characters in URL to lowercase
How to create a Rewrite policy that will change characters in URL to lowercase...
Certificate trust error after updating SSL server certificate from new Intermediate or Root CA.
After updating a server SSL certificate, users are receiving certificate error "You have not chosen to trust 'DigiCert Global Root G2', the issuer of the server's security certificate.", "NET::ERRCERTAUTHORITYINVALID" or other certificate trust error...
StoreFront service status down after NetScaler HA failover
The customer triggered NetScaler HA failover, in the new Primary node, StorefrontSF service status show down with Monitor connection Timeout error...
Radius server test connectivity fails : Error: '1812/udp' is not a valid Radius authentication port.
Radius server test connectivity failure. Error: "Either 'ServerIP' is not a valid Radius server, '1812/udp' is not a valid Radius authentication port or Radius client is not configured properly in the Radius server."...
Trace HTML Requests with Application Firewall Security Violation Logs on NetScaler Appliance
The NetScaler offers the option to isolate traffic for a specific Application Firewall profile and collect nstrace for HTML requests that trigger a log, block action or have malformed requests. The nstrace collected in "–appfw" mode will have details of the entire request including the Applicatio...
Fail to add account with "Could not detect the specified account" error on Workspace APP For MAC
"Could not detect the specified account. The server might be invalid or may be unavailable at this time. Make sure the URL is correct and check your network connection. " error happen when adding ADC URL into MAC Workspace APP. MAC workspace current version is 2212. Can successfully launch resour...
Web Application Firewall is blocking a valid image upload
We have observed that files with signature numbers starting with "FFD8 FFE0" are allowed through the Web Application Firewall WAF, but files with signature numbers starting with "FFD8 FFE1" are getting blocked...
How to update password of domain user used In Citrix Virtual Apps and Citrix Virtual Desktops
This article explains how to update the password of domain user account used in Citrix Virtual Apps and Citrix Virtual Desktops...
How to move VDA storage on Citrix Hypervisor
Move VDA disks to another storage on Citrix Hypervisor...
How To: Check ADC's built-in ADM agent reachability to ADM Service (Cloud)
Check ADC's built-in ADM agent reachability to ADM Service Cloud...
How to Change the Maximum Segment Size on a NetScaler Appliance
This article describes how to change the Maximum Segment Size MSS for all sourced packets from a NetScaler appliance. Requirements Command line access to the NetScaler appliance through the console or a Secure Shell SSH client General knowledge of the NetScaler Command Line Interface CLI and UNIX...
[NetScaler] Service State doesn't sync to Secondary node in HA setup
When you build NetScaler HA pair with VPX on SDX platform. You may observe the issue that Primary doesn't sync service UP/DOWN events to Secondary node. The issue can impact SDX platforms:SDX 8900, SDX 15000, SDX 15000-50G, SDX 26000, and SDX 26000-50S...
Noticeable Delay of Adding User Store in CWA for Mac Residing within a Restricted Intranet
In an isolated intranet that can't connect to the Internet, CWA for Mac users may notice an obvious delay of around 30 seconds during certain operations e.g. adding a store, user authentication, and launching published resources...
'ERROR: Minimum Cache Memory Not Configured' When Setting Global Cache Parameter
After upgrading to version 13.1 Build 42.47+from any previous version, you may notice a different behavior when configuring the global cache parameter. You are unable to set the cache global parameters unless the value of "-memLimit" is=N 4MB N is the number of NSPPEs. Attempting to set the cache...
How to Change IP Address of NFS Storage on XenServer
This article is designed to explain how to change ip address of NFS storage on XenServer...
How to Split web traffic between Citrix Secure Web and native browser
By default, all Secure Mail generated web traffic is processed with Secure Web. If you prefer to split those web traffic between Secure Web and native browser, you maycreate a list of URLs typically, internal domains via configuring an MDX policy in the Citrix Endpoint Management console called...
LDAP user monitor DOWN after upgrade to ADC 13.1 33.27+ version
The LDAP user monitor shows DOWN after upgrading to the build 13.1 33.27+ version...
Citrix Hypervisor Installation Fails: "This host does not appear to have any hard disks"
During CH8.2CU1 installation onSuperServer 210GP-DNR with local NVMe RAID1 configurated, local disks can not be found when selecting disk for vm data:...
Netscaler crash after upgrading to the version 13.1-45.63 with HTTP/2 enabled.
A NetScaler appliance might crash when an HTTP/2 enabled virtual server generates a response for an HTTP/2 request, instead of forwarding the request to the back-end service...
How to Batch Upgrade Citrix Receiver to Citrix Workspace App with Single Sign-on and Desktop Lock
This article is designed todescribe how to batch upgrade Citrix Receiver to Citrix Workspace App with Single Sign-on and Desktop Lock...
How to Change Write Cache Disk Letter
In particular scenario, write cache disk letter need to be other letter rather than 'D'. This article descirbes how to implement this request...
DNS Resolution fails due to Negative Caching
Steps to reproduce this issue: 1. Administrator added an authoritative name server A on Netscaler to resolveStoreFront LB's VIP. 2. Becasue name server A didn't have address record for Storefront LB fqdn, so DNS resolution failed. 3. Then administrator changed to another authoritative name...
Office application installation when using a Citrix Workspace App version higher than 2107
When launching the first MS Office Pro Plus 2016 application in a session, a partial installation is ran...
All ADC using pooled license entered grace period
All Netscaler Instances using Pooled License via ADM agent entered grace period...
Citrix Provisioning Services - Unable To Delete Server From Farm
While trying to delete a PVS server from the farm you are greeted by an unexpected error: Error Constraint Failed A database constraint caused an Add or Update to be stopped. --Details-- The DELETE statement conflicted with the REFERENCE constraint "FKCeipDataServer". The conflict occurred in...