5316 matches found
"No Such Instance currently exists at this OID" retuned even the OID is correct
"No Such Instance currently exists at this OID" retuned even the OID is correct like nsCPUusage OID: 1.3.6.1.4.1.5951.4.1.1.41.6.1.2 sysHealthDiskPerusage OID: 1.3.6.1.4.1.5951.4.1.1.41.8.1.5 etc...
M365 activation fails when app layering elastic\user layers are enabled
When publishing an App Layering image with Elastic enabled, M365 may fail to be licensed. You may find the license is missing at C:\ProgramData\Microsoft\Office\Licenses\5...
How To: Nitro API Authentication for RADIUS Access-Challenge Response
When NITRO API is used to manage or get information from a NetScaler, a session must be authenticated first. Depending on the authentication factors configured for NetScaler Management, different NITRO API resources should be used. If one of the authentication factors used, responds with a...
FAS - The RA certificate expiry notification is not displayed in the Cloud console
When the FAS Registration AuthorityRA certificate expires, the RA certificate expiry notification is not displayed in the Citrix Cloud management console...
Increase the size of the App Layering boot disk for packaging
When you create/edit layers in App Layering, a packaging machine is created. If you have caching enabled, then a boot disk is created as well as copies of the OS layer and any relevant App Layer. When the packing machine is booted, some system data such as the pagefile is stored on that boot disk...
How to convert MCS provisioned VM’s identity disks to streaming optimized disks.
Description: Support for VMware vSAN8 was incorporated into all current releases of Citrix Virtual Apps and Desktops as detailed in thisblog. With this support, Machine Creation Services MCS creates VMDK files with a stream-optimized format for all VMs. As the blog mentioned, there might be...
CSP Tenant Cloud Account Creation Change
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How to limit NetScaler Management access
With this document you may limit the NetScaler Management access to certain IP address/es...
User Profile hangs when using CVAD 2203 CU5
Upgrading to CVAD 2203 CU5 found an issue with hanging on loading the user profile. It eventually times out and the session is disconnected/hung...
Windows 11 VDA seamless app launches with fullscreen black border behind logon window
The customer uses windows 11 VDAs to provide access to a published application which has desktop operating system requirement. The initial launch of the published application showed the seamless application launch with a full screen black border behind the logon window. This is disruptive to user...
Citrix DAAS: After creating machine Catalog, VDAs gets deleted after Turning them ON in Azure
After creating Machine Catalog and Delivery Group, VDAs would get deleted after turning them ON in Azure. These happens to Windows 11 Single and Multi session VDAs Error: FailureMessage: Error starting machine. At least one resource deployment operation failed...
CWA for Android: Mobile Devices are not able to see the resources
Mobile Devices are not able to see the resources User may see Spinning wheel on Android device after adding Storefront URL in Workspace App...
Microsoft Security Update Validation Report August 2024
Microsoft’s August 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
PVS Target Devices boot statistics very high bytes read
The customer had observed very slow PVS target boot time. Boot statistics on vDisk shows a long time to boot, over 600 seconds, and boot time bytes read of over 2.5 GB...
Citrix DaaS: Unable to login to Citrix cloud with MFA
Unable to login to Citrix Cloud with MFA with error " Opps! Something went wrong...
Working Directory ignored for first application launch after upgrading to 1912 CU9 VDA
This known issue affects published applications in Multi-Session VDAs. VDAs are upgraded to 1912 CU9. Launching the first Published Application fails. Any subsequent application launch succeeds. In certain cases, the initial launch of the published application is successful but results in a...
Hotfix XS82ECU1070 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1. All customers who are affected by the issues described inCTX691115 - Citrix Hypervisor Security Bulletinshould install this hotfix. Note: This hotfix is available only to customers on...
Microsoft Security Update Validation Report July 2024
Microsoft’s July 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
Xenserver Troubleshooting : Comprehensive Guide
Introduction Instances where XenServer encounters various errors preventing its connection to XenCenter Overview of the Issue In different situations, XenServer experiences connectivity issues with XenCenter, possibly due to various factors. This article will outline different scenarios and...
Citrix Virtual Apps and Desktop - Machine Creation (MCS, PVS, App Layering)
Introduction This article is a summary of the top support articles related to Machine Creation including MCS, PVS and App Layering Top Support Knowledge Content Host Connections and Resource Errors CTX224551 - Delivery Controller cannot contact vCenter server after certificate update on vCenter...
Citrix Virtual Apps and Desktop - Director and Monitor Service
Introduction This article is a summary of the top support articles related to Citrix Director. The most commonly used support articles and guides are below. Director is a monitoring and troubleshooting console for Citrix Virtual Apps and Desktops. Top Knowledge Content Troubleshooting Common...
Citrix Endpoint Management: Policies Guide
Introduction Citrix XenMobile policies play a pivotal role in shaping how organizations interact with and manage their device ecosystems. By creating and enforcing specific policies, administrators can tailor the behaviour of devices to meet the unique needs of their business environments. Overvi...
Failure to Store Cache on Local Hard Drive
Even after selecting “cache is on device hard drive”, cache is getting stored on the Provisioning Service PVS server. The following screen shot shows the virtual disk status:...
How to Publish the Printers Folder
This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...
Uninstalling or Upgrading from Beta Release of Hotfix Rollup Pack for XenApp not Supported
Uninstalling or Upgrading from Beta Release of Hotfix Rollup Pack for XenApp not Supported...
How to Troubleshoot Provisioning Services Server Machine Account Password
This article contains information about troubleshooting the Provisioning Services PVS Server machine account passwords...
Best Practice for Setting the Citrix Profile Manager Cache File for Provisioning Services Server
This article describes the best practice for setting the Citrix Profile Manager Cache file for Provisioning Services PVSServer...
Error: "STOP: 0x0000007B ... " After Updating the Virtual Machine Tools on Provisioning Services
After switching vDisk to Private Mode and upgrading the hosting infrastructure’s Virtual Machine tools VM tools, Virtual Machine stops and displays a blue screen with the following stop error: STOP: 0x0000007B Note: This behavior does not occur with Microsoft’s Hyper-V Integration Services...
How to Change the Password Reset Reminder Settings in StoreFront
This article provides information on how to change the Password Reset reminder settings in StoreFront...
Acceleration Does Not Work After Cisco ASA 8.x is Configured to Allow TCP Options
Installed Citrix CloudBridge as INLINE in two sites, which are connected through an IPSec VPN using Cisco ASA firewall. The TCP option policy, as suggested in CTX112401 – Acceleration Does Not Take Place for Configured Traffic Types, is applied to ASA, but acceleration still does not work. The...
Applications in StoreFront Fail to Enumerate
When using Citrix Receiver running in Mac 11 to log on to StoreFront, the applications fail to enumerate. An internal server error occurs in the client device. The following is the log trace of the issue in StoreFront server: Log Name: Citrix Delivery ServicesSource: WebApplicationDate: 06/02/201...
Memory Dump File Not Being Generated on Provisioned Target
While attempting to configure a Windows 2008 target server created by Citrix Provisioning Services to generate a complete memory dump, it was observed that the memory dump file was not being created properly. Following CTX123642 – How to Recover Windows Kernel Level Dump Files from Provisioned...
Error “The system cannot find the specified file. Error number 0xE0000002” Occurs When Merging vDisk Versions Fails
Merging vDisk versions fails and displays the following error: "The system cannot find the specified file. Error number 0xE0000002." Running mcli run mergedisk –p disklocatorid base=1 displays success on execution, however merged disk doesnot come up on console or store. Management Daemon logs...
Error: "Cannot verify database connectivity" on StoreFront
Though StoreFront server is able to communicate to the SQL server over TCP port 1433, when you click Test Connection at the Deploy Multiple Server Group setup Window for StoreFront 1.1, the connection fails with the following message: Cannot verify database connectivity. The connection string...
FAQ for XenMobile 10 Migration Tool
This article provides information on frequently asked questions and answers for XenMobile 10 MDM migration tool. Contents Q: What XenMobile editions are supported with the migration tool? Q: What versions of XenMobile are supported with the migration tool? Q: Where is the XenMobile 10 migration...
Configure Alternate Addressing in StoreFront
This article describes how to configure Alternate Addressing in StoreFront...
FAQ: Fail-To-Wire Feature in CloudBridge 2000 and 3000 Appliances
This article is an FAQ on the Fail-To-Wire FTW functionality found in the new Citrix CloudBridge 2000 and Citrix CloudBridge 3000 appliances. Q: What is the supported software release? A : The FTW feature is supported with the following software releases: SVM build: NS 10.0.72.5007 CloudBridge...
How to Validate If XenServer is Using Bridge or vSwitch for the Network Stack
This article describes how to validate if XenServer is using Bridge or vSwitch for the network stack. By default, XenServer 6.x uses vSwitch as the network stack when the host is installed. At some point, the XenServer administrator might have changed the network stack to Bridge. When attempting ...
Sessions Disconnecting on XenDesktop 7.x and NetScaler 10.x with Session Reliability Enabled
Session Reliability is configured and enabled and when user connections are going througha NetScaler 10.x Device their sessions aredropping or disconnecting. By-passing the NetScaler 10.x device allows user sessionsto not disconnect or drop. Disabling the Session Reliability feature also allows...
Store Configuration by Server Based Discovery Fails
When attempting to configure Receiver Stores by entering in address of StoreFront server in Email/Server Based Discovery dialog, the following error appears: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address...
How to Create an Update Task to be Performed at a Scheduled Time in Provisioning Services
This article explains how to create an update task to be performed at a scheduled time. Note : This article is part 3 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a Host Connection to vDisk Update...
Error: "Failed to Discover 1 of 1 Volume on the Destination Disk" Or "Failed to Discover 1 of 2 Volume on the Destination Disk"
After running the Imaging Wizard, when the PXE starts again, P2PVS displays the following error messages: "Failed to discover 1 of 1 volume on the destination disk!" Or "Failed to discover 1 of 2 volume on the destination disk!"...
Citrix HTML5 Receiver No Longer Works on Chrome Version 30
When accessing StoreFront from a Chrome browser while trying to launch a published resource using Receiver for HTML5, the following error appears: Cannot reach server. Check your network connection or contact your help desk for assistance...
Unable to Remove Decommissioned Server from StoreFront
Unable to remove decommissioned server from StoreFront deployment using StoreFront GUI and Remove Server action. The console is stuck and the following error appears: “Cannot Remove Server” In this case, in the StoreFront console you might see the following warning message: In addition, the...
When Load Balancing StoreFront on NetScaler all Connections Go to One Server in NetScaler Gateway Set Up
StoreFront servers are not load balanced; all connections go to one server in NetScaler Gateway set up. Following is a screen shot of the status of load balanced servers:...
Understanding HA fence due to storage
This article describes how to distinguish High Availability HA storage heartbeat fencing from real host crashes. While the majority of HA fencing events occur as regular reboots and leave clear and easily found log statements identifying the event as a fence, there is one particular type of fence...
Timeout Error 4002 in Provisioning Server Console after Clicking "Show Connected Devices"
The following symptoms occur on Provisioning Services PVS Servers when there are multiple streaming NICs assigned to the PVS Server. Example An environment having five streaming NICs had the following symptoms: When Show Connected Devices was clicked in the PVS console, the following symptoms mig...
How to Grant Rights to be able to Manage Computer Accounts using the Provisioning Services Console
This article describes how to delegate rights to the user or group to allow adding workstations to an Active Directory ADdomain using the Provisioning Server console. Background While it is possible to assign AD users or groups to Built-In groups within AD to enable this functionality such as...
CloudBridge 4000 and 5000 to Optimize NetApp SnapMirror Traffic1
This article describes how you can configure Citrix CloudBridge 4000 and 5000 to optimize NetApp SnapMirror traffic between two Data centers. The article also provides the benchmarking results from lab testing efforts to quantify the gains that can be attained by deploying NetApp SnapMirror...