5317 matches found
Trackpad on the latest Magic Keyboards for iPad Pro M4 is not compatible with the CWA for iOS
The trackpad on the latest Magic Keyboards for the new iPad Pro M4 11-inch and 13-inch is currently not compatible with the Citrix Workspace app on iOS...
CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports
This article describes the CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports...
Policy data may be lost when a CVAD site is upgraded from a previous version to 2402
Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools It's recommended that this tool be run prior to the upgrade to validate Policy compatibility. Pre-Upgrade Steps: Version CVAD 2402 Ensure...
Microsoft Security Update Validation Report May 2024
Microsoft’s May 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
Autoscale managed VDAs, unexpectedly being powered on
Citrix Machine Catalog capacity is managed by Autoscaling. The customer noticed more machines are powered on that set by Autoscaling, even though there is low utilization in the environment. Support teams validated customers autoscaling configuration, and confirmed there was excess load capacity ...
PVS | StreamService cannot access vDisks after reboot
Intermittent problems with the StreamService of the PVS servers. Infrequently, when the PVS server boots, the StreamService is unable to access the vDisks. The event logs show the error message "Login failed error code: 2 for device : Server : vDisk file access permission denied". Two short-term...
Compatibility license - avoid mixed editions when renewing Universal HMC or Citrix for Private Cloud
What is the mixed edition problem? Mixed edition means combining Premium with Standard or Advanced editions, or Advanced with Standard editions on the same site. This also applies to mixing license types User/Device U/D and Concurrent CCU; for example Premium U/D with Premium CCU or Advanced U/D...
Microsoft Security Update Validation Report April 2024
Microsoft’s April 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
Driver Disk for Microsemi smartpqi 2.1.28_025 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.28025...
New catalog creation fails with error, "Invalid configuration for device '0'."
Unable to create new MCS catalogs with the image created via the ELM. The error being seen is. 15:15:38:91700,3852,3228,Citrix.MachineCreation.exe,0,MachineCreationServiceHCL,,0,,1,Error,"Create VM 'test-applay001' Failed with error PluginUtilities.Exceptions.ManagedMachineGeneralException: Inval...
PowerShell logging feature is available in Web Studio
This article describes the new feature "PowerShell logging" in Citrix DaaS Web Studio...
How to remove a node from a cluster in on-premise Endpoint Management
This guide provides step-by-step instructions on how to remove a node from your on-premise Endpoint Management cluster. The process involves shutting down the node intended for decommission. The Endpoint Management system's Hazelcast service will then recognize the node as inactive and...
Driver Disk for Cisco fnic 2.0.0.90-252.0 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.90-252.0 Issues...
Driver Disk for Cisco enic 4.5.0.7-939.23 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- enic| Ethernet/NIC| 4.5.0.7-939.23 Issues resolved in...
FAS not working - FAS Event 104 on VDA
FAS not working, event 104 generated on VDA: S104 Identity Assertion Logon failed. Failed to connect to Federated Authentication Service: UserCredentialService Address: fas.domainIndex: 0 Error: The caller was not authenticated by the service. Server stack trace: at...
WEM resets user-specified default printers in disconnected sessions
Users manually select default printers in their WEM-enabled desktop sessions. If they disconnect from the desktop not log off,and an automaticWEM Agent refresh occurs post-disconnect, WEM resets the user-specified default printer for that session. Consequently, when the user reconnects to their...
UPM : User profile do not load on VDI or Application launch
User profile does not load on logon andCitrix User Profile Management logs following error. UserIsMemberOfGroup: Group name was not found! Please correct the misconfiguration...
QUIC protocol configuration
QUIC protocol configuration...
How to modify knowledge-based question on Netscaler Gateway
This article illustrates how to modify the KB Knowledge-based question on Netscaler Gateway...
"The given key was not present in the dictionary" error when adding machine to machine catalog
"The given key was not present in the dictionary" error occurs when adding a machine to the machine catalog using the same name with that of a deleted VM. ---------------------------------------------------------------------------------------------- StudioErrorId : ExceptionThrown Reason :...
Citrix Analytics: Unable to edit Notification Alert settings to add Citrix Performance adminis
You may be unable to edit Notification Alert settings to add Citrix Performance administrators...
Android 14 - Google Zero Touch (ZrT) Enrollment Issues
Unable to enroll Galaxy devices running Android 14 through zero-touch enrollment. Currently, the following models are affected: Galaxy S22, S23 Galaxy A33, A34, A52s, A53, A54...
Microsoft Security Update Validation Report December 2023
Microsoft’s December 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Keyboard language switching automatically on different applications inside the desktop ICA session
When switching between applications within the ICA desktop, the keyboard language is switched automatically...
How to validate Rendezvous version
There are two versions of Rendezvous available: - Version 1 V1: supports bypassing the Citrix Cloud Connectors for HDX session traffic only. - Version 2 V2: supports bypassing the Citrix Cloud Connectors for both control traffic and HDX session traffic. How to check which version of Rendezvous...
Unable to upload new SDWAN Licesne
The applied license neither changed the value of existing features nor added new features. This may be due to duplicate or invalid features or multiple server licenses...
YubiKey authentication is working on published desktop but not published app
YubiKey does not work from a published app browser e.g., Microsoft Edge, but it works on the same browser inside a published desktop. The published app and desktop are both hosted on the same server...
Citrix Director Trends>Network page shows "Refused to connect" after integration with ADM
"Refused to connect" message is seen on the Citrix Director TrendsNetwork page after integrating with Citrix Application Delivery Management...
How to Change the Primary Management Interface on XenServer with XSConsole
This article describes how to use XSConsole to update the Management Interface...
How to Reset the XenServer Console
Under certain circumstances, the XenServer console in XenCenter will freeze. This article describes how to reset the console when the host is still responsive. Requirements Basic Linux knowledge Access to a XenServer host through an SSH client such as putty...
Error launching application in DAAS "The resource is unavailable currently"
All applications in a particular Delivery Group\Catalog fail to launch . Applications in other Delivery Groups have no issue launching . With CWA the error seen is "The resource is unavailable currently" With HTML5 client this error is seen "ICA retrieved successfully, connecting..."...
Virtual Machines Do Not Start After the Upgrade of XenServer
After an upgrade of XenServer, Virtual Machines VMs will not start with the following error: Error: Starting VM 'Name-of-VM - This operation cannot be performed because the specified VDI could not be found on the storage substrate...
How to remove shortcuts for published apps on the start menu
How to remove shortcuts for published apps on the start menu...
Microsoft Security Update Validation Report October 2023
Microsoft’s October 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
Cannot Transfer file when attempting to download file from local drive to a Published Desktop
A User launches a Published Desktop and tries to download a file from a file share but is met with the following error, " Cannot Transfer file. This action is blocked by your organization's Policy" Example:...
Webcam name formats in ICA session
Summarize the webcam name formats in ICA session of single session Windows OS...
How to Specify a destination VDA with a tag
Specify a destination VDA with a tag...
How to Collect Process Explorer log
Collect Process Explorer log...
Citrix Remote PowerShell SDK installation failed with error code 0x80040801
Install or upgrade Remote PowerShell SDK in an environment with restricted internet access might be failed as below...
How to verify downloaded ISO images
This article contains information about checking the integrity of the downloaded ISO image before burning it to a media. Corrupted ISO images can lead to problems during installation. Therefore, it is a good practice to check the integrity of the downloaded ISO image...
The high MGMT CPU issue is preventing users access to Netscaler via GUI or SSH.
After upgrading Netscaler to version 13.1-42+, executing the "" command results in a high management CPU issue, causing users to be unable to log in to Netscaler via the GUI or SSH...
How the passProtocolUpgrade parameter works
This article illustrates how passProtocolUpgrade works with detailed test results...
How to calculate the 95th Percentile for the Bandwidth in HDX Insight
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Microsoft Security Update Validation Report September 2023
Microsoft’s September 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues September still be found upon implementation. Follow best practices for testing and installing...
Duplicate Basedisk present in storage after MCS upgrade process completes
Virtual disk storage repositoryis filling up unexpectedly Duplicate Base Disk volumes will be present in storage repositories...
rdx.message_box_error after firmware upgrading
After OS firmware upgrading and try to connect Netscaler GUI, the following error may display...
How to get delivery group published name/assigned users detail information via Powershell command
Get delivery group published name/assigned users/Desktopsdetail information via Powershell command...
Workspace App mouse click placement mismatch
When an application is started from the Citrix Workspace for a multi-monitor setup 5+ monitor setup it's impossible to click on the app. Actual mouse click location does not match clicked location...