Trace HTML Requests with Application Firewall Security Violation Logs on NetScaler Appliance

The NetScaler offers the option to isolate traffic for a specific Application Firewall profile and collect nstrace for HTML requests that trigger a log, block action or have malformed requests. The nstrace collected in "–appfw" mode will have details of the entire request including the Applicatio...

Spoofed IP Addresses for FQDN Based Tunneling

To understand the concept of Spoofed IP address in Split Tunnel of FQDN based tunneling...

How To Troubleshoot High Packet or Management CPU Issue on Citrix ADC

CPU is a finite resource. Like many resources, there are limits to a CPU's capacity. The NetScaler appliance has two kinds of CPUs in general: The Management CPU and Packet CPU...

How to move VDA storage on Citrix Hypervisor

Move VDA disks to another storage on Citrix Hypervisor...

Citrix session disconnects unexpectedly which appears to be a CWA Crash

The users ICA session simply drops after a few seconds of turning grey. The cause seems to be a Workspace App crash, a dump file is created of the wfice32 process and the application crash is logged in event viewer. Error event: Faulting application name: WFICA32.EXE, version: 22.10.0.15, time...

Removal and re adding of MCS VM into Domain | Registration issue and Machine not Found error

Citrix VDA unregistered after removing/re adding into Domain. It errors out as below "The Delivery controller failed to complete an audit of the sessions running on the VDA" When we try to power mange VM's from studio we also receive Machine not found error...

How To: Check ADC's built-in ADM agent reachability to ADM Service (Cloud)

Check ADC's built-in ADM agent reachability to ADM Service Cloud...

Driver Disk for Intel i40e 2.22.20 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Note: This driver disk is superseded by a more recent build of i40e 2.22.20. The latest version is availabel at https://support.citrix.com/article/CTX677875/driver-disk-for-intel-i40e-222205-for-citrix-hypervisor-82-ltsr Customers running the Citrix Hypervisor...

How to Change the Maximum Segment Size on a NetScaler Appliance

This article describes how to change the Maximum Segment Size MSS for all sourced packets from a NetScaler appliance. Requirements Command line access to the NetScaler appliance through the console or a Secure Shell SSH client General knowledge of the NetScaler Command Line Interface CLI and UNIX...

Failed to paste the copied content from client to Linux VDA

Copy content from a client machine to a Linux desktop failed randomly, nothing will be pasted into the Linux desktop. Meanwhile, this issue is not observed in a Windows VDA accessed from the same client machine. Copy content from a client machine, e.g. text. Move the mouse to the Linux desktop an...

How to check the number of NSPPEs running on Netscaler

This article describes how to check number of NSPPEs running on Netscaler...

[NetScaler] Service State doesn't sync to Secondary node in HA setup

When you build NetScaler HA pair with VPX on SDX platform. You may observe the issue that Primary doesn't sync service UP/DOWN events to Secondary node. The issue can impact SDX platforms:SDX 8900, SDX 15000, SDX 15000-50G, SDX 26000, and SDX 26000-50S...

DNS Resolution through NetScaler Fails with Unknown Host Error

DNS resolution for FQDN fails and following error is received when pinging FQDN from NetScaler: VPX-190 ping www.citrix.com ping: cannot resolve www.citrix.com: Unknown host ERROR:...

Virtual App/Desktop Sessions Fail to Launch with Citrix Workspace App 2305 for Windows

Virtual app/desktop session launches with Citrix Workspace app 2305 for Windows might sporadically fail. This may result in session launches silently quitting, session disconnects with a gray screen, or session launches failing with an error message ‘ SSL Error 27: No local security certificates...

Citrix Cloud - VDI's are being created in wrong OU (default)

New issue reported over the past month where from time to time, newly created VDI's are being created in wrong OU default. In the console while creating the VDI, even when it is showing correct OU location, when creating new machines via the console , machines will be placed under default OU...

Storefront 2302 CU2 - All Apps are now showing on initial landing page instead of categories view

After upgrading Storefront servers from 7.15 to 2302 CU2, user's now see all apps on the landing page rather than a category view...

Citrix Hypervisor 8.2 Cumulative Update 1 - Base Installation ISO - updated June 2023

We have reissued the base installation ISO for Citrix Hypervisor 8.2 Cumulative Update 1 and refreshed its content to enable customers to install Citrix Hypervisor 8.2 Cumulative Update 1 on certain Intel® Xeon® 84xx/64xx/54xx/44xx/34xx Sapphire Rapids systems. For more information, see theHardwa...

LDAP user monitor DOWN after upgrade to ADC 13.1 33.27+ version

The LDAP user monitor shows DOWN after upgrading to the build 13.1 33.27+ version...

Citrix Hypervisor Installation Fails: "This host does not appear to have any hard disks"

During CH8.2CU1 installation onSuperServer 210GP-DNR with local NVMe RAID1 configurated, local disks can not be found when selecting disk for vm data:...

How to change SMS OTP passcode length

This article introduces how to change the length of SMS OTP password...

Workspace App Installation Slowness due to Download of Prerequisite Packages

It will take more than 10 mins to install the Workspace app for Windows. And finally, it can install successfully but the overall time is just too long...

ADM GUI is down and users only have access via SSH

Users are unable to get any access to ADM GUI on 13.1...

How to Diagnose IP Conflicts on the ADC

To check if any ADC IP address have IP conflict...

Office application installation when using a Citrix Workspace App version higher than 2107

When launching the first MS Office Pro Plus 2016 application in a session, a partial installation is ran...

Gateway Logon Page showing Blank (Logon page white screen)

The logon page of newly added gateway virtual server shows blank, while all the previous configured gateway virtual servers working fine...

"Unexpected error. Contact Citrix Support" when adding SCVMM hosting connection

"Unexpected Error. Contact Citrix Support" while trying to select a cluster when adding a SCVMM hosting connection:...

Which SNIP will be selected by NetScaler to connect with backend server

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Citrix Hypervisor - Unable to join server to existing pool

Unable to join the server to pool. Error from xencenter: "The server was unable to contact your domain server to enable external authentication. Check that your settings are correct and a route to the server exists."...

How to set Http redirect to HTTPS directly on Storefront server

When user access Storefront site web with http://sfurl.com/citrix/storeweb , it can be auto redirected intohttps://sfurl.com/citrix/storeweb...

How to know when VM was created

Determine when a VM was created...

No authentication is required when accessing another different Gateway VServer

Two Gateway Vservers with the same FQDN and VIP are created onthe same ADC but listed on the different ports8443 and 9443. If logging into Citrix Gateway1 with port 8443 first, and then open a new browser tab page to access Citrix Gateway2 with port 9443, users can see the published resources...

How to specify command line parameters when distributing a WEM application

To deploy applications via Workspace Environment management with additional command line parameters...

Citrix PVS target device BSODs upon installing Zscaler client.

Installing the Zscaler client on Citrix PVS target device causes a blue screen of death. Target device crashes with exception code 7e caused by access violation of Citrix Virtual Hard Disk driver,CVhdMp.sys...

Web log client "login unsuccessful" using nsroot

C:\NSWL\binnswl -start -f c:\nswl\etc\log.conf Debug log file is ./nswl.log-130620221156 & Log level is 1 NetScaler weblogging configuration file c:\nswl\etc\log.conf is correct Login unsuccessful nspe=redacted IP:user=nsroot!!!...

How to migrate an existing ADM instance to a newly deployed ADM server.

To demonstrate how to migrate an existing ADM instance to a newly deployed ADM server...

How to hide Storefront store from NetScaler Gateway

This article address a workaround to hide multiple stores' choice when adding account via NetScaler Gateway in Workspace at the fist time...

Customized Outlook OST path gets reset by UPM during logon

Customized Outlook OST path gets reset by Citrix Profile Management during logon...

Studio Console Shows "Enable DaaS" for First Time Use

Citrix DaaS customers encounter the following message indicating their service needs to be enabled for one of the following reasons: 1 DaaS must be enabled for first time use 2 DaaS is disabled due to inactivity 3 DaaS subscription licenses are updated renewal or net new...

How to Configure GSLB Setup for Internal Users From GUI

This article contains information about how to configure a GSLB setup for internal users using the same host name. In some scenarios, the administrator requires that all external users coming through the Internet must go through the Citrix Gateway using a public or external IP Address, whereas al...

Citrix Workspace App fails to open ICA file automatically

CWA configuration manager fails to open ICA file automatically with the error message: "ICA Client Configuration Manager: Could not find the file names C:\Users\..\launch.ica. Please check your installation, or contact your administrator."...

Disconnected sessions not reconnecting in Server VDA 2203 and higher

After a disconnection the user profile stays active on the server the user was first logged and is locked. When users get disconnected and click the Desktop-icon to get into their session again, they always get a temporary profile on another server. No additional configuration regarding...

Daas Studio An error occurred while contacting the Delivery Controller failed with unknown Error(0)

Access to DaaS Web Studio and Director is not possible with Azure AD login when Palo Alto is in use. Error "An error occurred while contacting the Delivery Controller. Accessinghttps://.xendesktop.net/citrix/orchestration/api/techpreview/me failed with 'unknown Error' 0. Accessing the URL...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 9

Package name: xms10.14.0.10942.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date:...

Auto desktop launch feature is not working for receiver for web

The auto desktop launch feature is not working...

Driver Disk for Qlogic fastlinq 8.70.12.0 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers on Dell hardware who are running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.70.12.0 qede| 8.70.12.0 qedf| 8.70.12.0 qedi| 8.70.12....

Mac OS input source not synchronized correctly to remote applications or desktops

With Citrix Workspace app for Mac 2212 or previous version on Mac OS 13, you might encounter problems that client input sources cannot be synchronized correctly to your remote applications or desktops. For example, for Mac OS 13, the default English input source is English - ABC, while in the pas...

Enable Screen sharing for BYOD Chromebook devices using Citrix Cloud

Users who use bring your own device Chromebook require teams and the ability to screen share...

Citrix Analytics shows many 'Not Categorized' items under Performance Tab

Citrix Analytics will show manyNot Categorized items Citrix Cloud Monitor will show RTT asN/A...

PVS: Targets fail to boot since it attempts to boot from wrong PVS servers

PVS created a new PVS site and updated option 66 and 67 in the DHCP servers, but Targets failed to connect to the PVS servers in the new PVS site during boot, and it continued to use the PVS servers in old PVS Site...

Error: "File too large" when upload customized login schema xml file to ADC

1. When add login schema via ADC cli, below erro will prompt: 2. When add login schema via, below GUI error will show:...