5317 matches found
PVS XDSW, Error: "(vsan) cannot complete file creation operation"
Symptoms: PVS console returns the error "vsan cannot complete file creation operation". CDF traces show exception "CreateWriteCacheDisk failed to CreateBlankVHD : Citrix.Xip.XipException: A general system error occurred: PBM error occurred during PreProcessReconfigureSpec: pbm.fault.PBMFault;Erro...
Best Practices for Deployment of CITRIX SD-WAN
To configure the management access of SDWAN in a secure manner. https://docs.netscaler.com/en-us/citrix-sd-wan Citrix SD-WAN editions are typically deployed in an enterprise private network. We recommend that you deploy the Citrix SD-WAN solution wherein the management IPs are accessible only fro...
Error : Certificate is Referenced by a CRL, OCSP Responder, vserver" When Deleting a Cert-key
Error : Certificate is referenced by a CRL, OCSP responder, vserver when trying to delete a cert-key even though it is not bound to any vserver , no links , OCSP present. Symptoms : The Citrix ADC may have broken the cert links and unlinked the certificate from vservers while attempting to delete...
FAQ: XenMobile Licensing Model
Question: What is difference between XenMobile MDM edition Licenses and Enterprise Edition Licenses? Answer: XenMobile MDM Edition Citrix XenMobile MDM edition is licensed under a per-user or per-device model. User licensing is based on how many unique users have registered devices on the...
WEM - how to setup load balancing via NetScaler for multiple WEM Brokers
Setup load balancing via NetScaler for multiple WEM Brokers...
NetScaler 10.1, 10.5, 11.0, 11.1 and 12.0 Builds Temporarily Offline
Citrix SD-WAN, formerly NetScaler SD-WAN UPDATE: New builds are now available. Please seehttps://support.citrix.com/article/CTX227928 for more information. Original article text: Due to an issue found in the builds, NetScaler 10.1, 10.5, 11.0, 11.1 and 12.0 builds are not available for download...
App Layering: Supporting DFS File Shares
The ELM can only access a DFS namespace if SMB 1.0 is enabled on the servers. If SMB 1.0 is disabled, as is becoming more common, the ELM cannot access a DFS namespace directly. Attempts to test the connection will fail...
Netscaler Gateway Authorization.
After the client login to the Netscaler gateway web, there is an error message when Ping Test on the screen. Error: . If you set the global setting or session policy to allow default authorization, you have successfully pinged. 1. What is the scope of blocking when the default Authorization is...
"Unknown Client Error 1110" error when launching Desktop using Firefox
When launching adesktop, user might get an "Unknown Client Error 1110" error The error is appearing only when using the Firefox browser to connect to the gateway. If used with other browsers, desktop is launching properly. If the ICA file is saved to the disk prior to launch, the desktop...
Cert Based Authentication + LDAP Enrollment failing for Cloud connector- XenMobile Setup
Under PKI entities, the test connectivity is failing for the CA server XenMobile Debug Logs : 2017-02-06T15:30:57.847+0000 | 200B97A4C77E1C34 | ERROR | http-nio-14443-exec-61 | com.sparus.nps.pki.connector.MsCertSrvConnector |TestConnection to pki url certnew.cer failed with response Headers:...
Resources with names ending with the Published Desktop name not showing up in Receiver
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Resources with names ending with the published desktop name not showing up in Receiver For passthrough...
Error: The trust relationship between this workstation and the primary domain failed
Users cannot log on to a system using Active Directory credentials and the following error message appears: "The trust relationship between this workstation and the primary domain failed.” This issue is seen when the session logon is attempted through Remote Desktop Protocol, ICA, or directly at...
How to Implement NetScaler Gateway EPA Only for Windows Clients
This article provides provides information on how to implement NetScaler Gateway EPA only for Windows clients not mobile devices connecting from the Internet. Mobile devices cannot run the EPA scan. So, they need to bypass it using either a policy or a different virtual server...
Error : Sync not permitted. Account doesn't have permission to sync with the mail server.
Error : Sync not permitted. You account doesn't have permission to sync with the mail server...
Certificate Based Authentication : Troubleshooting Tips
This document specifically addresses some common troubleshooting tips and guidelines that would help in tackling certain issues related with the Certificate based authenticationCBA. Please ensure that the initial configuration is set as per the article: https://support.citrix.com/article/CTX22047...
App Layering: No connection to Layering Service and other web errors
You get unexpected errors and disconnects in the App Layering Management Console. While logged in, you may see "Connectivity Failure" or a status of the ELM saying "No connection to Layering Service"...
Citrix App Layering: How to Customize Windows 7 Visual Performance in a Layer.
There are no dedicated GPO to control that feature of customizing the performance of Visual Effects for the Windows Explorer in Windows 7. In order to get the customizations pushed out to all the desktops in the environment you need to create a registry script that will make these changes for you...
XenServer Host Console Not Visible On Some High-Resolution Monitors
Due to resolution incompatibility issues on some high-resolution monitors the host console may not be visible when booted The following monitors have been confirmed to have this issue: Dell, U2312HM, 23", 16:9, 1920 x 1080 Philips, 226V6QSB6, 21.5", 16:9, 1920X1080 AOC, I2280SWD, 22", 16:9,...
Can Users Still See Disabled Applications on StoreFront or Receiver Self Service Console if Using a Site Created on StoreFront
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Question: If Users are connecting to a StoreFront created site and accessing applications from a XA 6.x ...
Optional VPP Apps show "Mismatch between user and device iTunes store account hashes"
The following error is seen when inspecting the Delivery Group details of an Apple device on the MDM server console: "Mismatch between user and device iTunes store account hashes". Attempts to send installation commands for VPP apps from the MDM server to the Apple device can fail. Optional VPP a...
VPP Apps Does Not Appear on XenMobile Console After Accidental Deletion of the app.
Deleted VPP applications does not sync with XenMobile Server automatically. Summary VPP is an Apple Enterprise program to distribute corporate App license to device through MDM. Citrix XenMobile makes use of Apple's API to associate / disassociate license based which are distributed through...
Failed to Start a VM Error : The SR Failed to Complete the Operation
The SR failed to complete the operation...
USB Devices prompting to connect on each session
USB devices prompting to connect on each session:...
XenMobile 10.x : Addition of shared Mailbox in Secure Mail
Question: Does XenMobile 10.x support the addition of a shared Mailbox in Secure Mail For both iOS and Android ? Answer: Currently this is not supported on Secure Mail ActiveSync protocol officially doesn't support shared access/delegation. Hence, Secure Mail both iOS and Android also doesn’t cla...
Troubleshooting Replication Status in Citrix Provisioning Server
NOTE : Provisioning Services does not accomplish file replication. Replication can be completed using a some of the methods in the list: 1. Manual Copy 2. Robocopy 3. DFS Replication Most enterprise environments use automated software to replicate multiple files across servers on-demand or on a...
How do I Set Specific SSL Protocols on XenMobile Server 10.6
With our strong emphasis in security, the ability to specify the SSL protocols supported by XenMobile Server is critical to our customers to help them to control which SSL Protocols they allow to access XenMobile. With XenMobile Server 10.6, we introduce a new CLI option that allows the...
UserProfileManger.exe periodically crashes while UPM 5.8 running in a Windows 32-bit OS
While running UPM 5.8 in a Windows 32-bit OS, customer may suffer a periodical UserProfileManger.exe crash, every 7 days exactly. Windows Application Event will log event 1000 for that crash with exception code 0xc0000005, which indicates memory Access Violation...
SSL configuration on VDA
See Citrix Virtual Apps and Desktops documentation Enable TLS on VDAs...
Difference between Fast Clone and Full Clone
Q : When using Machine Creation Services to create a Machine Catalog containing desktop OS VMs, you can now choose whether MCS provisions thin fast copy clones or thick full copy clones. What's the difference between them? Ans Since Machine Creation Services MCS was first released in XenDesktop...
App Layering 4.1 - Failed to Create Layer, 'A specified parameter was not correct. url'
When attempting to create a layer, the error below is displayed: Failed to execute the script: vCenter returned an unexpected failure = Fault Code: 'ServerFaultCode' FaultMessage: 'A specified parameter was not correct. url' Details: "attributes":"xsi:type":"InvalidArgument","invalidProperty":"u...
XenMobile MDX Service
You can use the XenMobile MDX Service to prepare iOS and Android mobile apps by wrapping the apps with MDX, an app container technology. You then manage the apps with XenMobile. You can use the XenMobile MDX Service to wrap apps created within your organization or to wrap the Citrix XenMobile App...
Connection error XMM: An error occurred while getting provider information from the database.
XenMobile Mail Manager XMM when clicking "Test Connectivity" getting "Connection error: An error occurred while getting provider information from the database. This can be caused by Entity Framework using an incorrect connection string. Check the inner exceptions for details and ensure that the...
Secure Hub Error : Security policy does not allow to connect on Android devices
This article explains on how to troubleshoot the errorSecurity policy does not allow you to connect on Android devices Log analysis : Below error could mean that user is entering an expired pin. "WARNING 3","SHTP:java.io.IOException: Connection failed, status=400 subcode=HTTP/1.1 400 SHTP0005:...
Error: “Connection to PVS Soap Server Failed” While SCOM Management Server Tries To Communicate with PVS Servers
Getting the following error when running: Check Requirements and Configuration for Citrix MPPVS: On PVS server search for below logs: C:\ProgramData\Citrix\Provisioning Services MP Agent\mppvsagt.log says “Security Support Provider Interface SSPI authentication failed” On Event viewer seeing logs...
How to Add StoreFront Site to Client Trust Site Zone
This article explains how to add StoreFront site to client trust site zone, via group policy...
How to Add a Domain Admin Group to Local Admin Group Using Role Based Access Control on XenMobile
This article describes how to add a group of domain admins to the local admin group within XenMobile Server so they have access to the console...
Average Logon Duration Is Not Available In Citrix Director
When an administrator logs in Citrix Director and goes to "trends" to look for Average Logon Duration, the information is not available. Logon Duration in MonitorData.Session Table in Monitoring Database also shows "Null" value for "Logon Duration" Restarting the Monitoring Service on Delivery...
Secure Mail : Error Processing STA Ticket. Bad Request, Cannot Connect to Company Network
Cannot connect to company network and Error Processing STA Ticket. Bad Request. Seems to be happening when entering passcode. NetScalers went down due to network trouble between datacenters...
XenMobile - Deleting the certificate entries directly from the Database
When we try to upload new SSL cert on XenMobile server, it fails to to get uploadedbecause of present certificate and because of data corruption in DB we are not able to delete the old certificate from the XenMobile console so insuch scenario, we need to delete it from database directly. Note :...
How to forcibly shutdown VMs from command line
To shutdown VMs that are not responding to a shutdown command from XenCenter or the xe CLI...
Allowing communication from XenMobile apps to the Launch Darkly Service for feature flags
What are Feature Flags? Feature flags are a quality control measure for Citrix to be able to dynamically roll back to the previous working version of the app before a new feature was introduced. Since a bug fix on the public app stores is subject to delays due to app store submission and approval...
PVS Servers randomly became offline
PVS servers were randomly offline and then recover automatically. The issue could happen several times a day on different PVS server. When PVS server was offline, sometimes we saw Streamprocess event 11 logged in event log, but sometime not...
Error: "Personal vDisk Inventory Is Not Up To Date. Update the Inventory in the Master Image, And Then Try Again" In Studio
New deployed target device shows "Personal vDisk inventory is not up to date. Update the inventory in the master image, and then try again." in studio...
Unable to Import Windows 10 Gold Image into App Layering ELM: "Failed scanning a directory for files" because of Microsoft.MicrosoftOfficeHub
App Layering 4.0 - 4.5 : The Enterprise Layer Manager ELM fails while publishing an image. Error: "A failure occurred while importing the Layered Image. Failed scanning a directory for files" Be aware that this article is specifically about NTFS attribute handling regarding files in...
Troubleshooting Retries on Provisioned Virtual Machines
What is a retry? When a target streams a vDisk image, it does so by requesting blocks of data from the PVS server, which in turn replies with the requested data. This data is broken down into several packets called fragments. A retry occurs when a target device requests data from the PVS server a...
Notice of Change Announcement for NetScaler SD-WAN 400-SE (Standard Edition), 400-WO (WAN Optimization Edition) and 2000 WS (Windows Server)
Citrix Systems, Inc. announces a Notice of Status Change for the NetScaler SD-WAN 400-SE, 400- WO and 2000 WS products. The tables below explain the Citrix ADC NetScaler SD-WAN life cycle management milestones as well as important information regarding dates and options during this period. The...
Concepts, Entities and Terms used for nFactor Authentication through NetScaler
nFactor is the new authentication framework that allows an administrator to configure complex authentication scenarios fairly easily. It reduces complexity through flexible and extensible authentication mechanisms. This framework could be used to configure all the authentication modes currently...
Why does Citrix Receiver send DNS query for nonexistent hostname?
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Question: Why does Citrix Receiver send DNS queries to similar NonExistingSubDomain? Answer: Citrix...
Citrix Receiver: Difference of Logon Experience When Logon StoreFront with a Locked Account by Using Username/password and Smart Card
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes user experience of using Pass-throughwith username and password or smart card log...