5316 matches found
How To Add Additional Storage to an Existing SD-WAN Center VM
The objective of this article is to provide assistance on how to add some additional storage from what was initially configured during the initial import of a NetScaler SD-WAN Center VM...
Automate backup of NetScaler appliance using Netscaler MAS
Citrix ADM, formerly NetScaler MAS Is it possible to automate the backup on the NetScaler, we have 20 in total and want to automate and save to a shared locations...
Citrix Provisioning Services imaging fails - Target Device Stuck at Windows splash screen
ESXi VM Hardware version 10 and 11 include a SATA controller for CD/DVD Media by default. If the SATA and SCSI controller are present on the PVS Target Device, the Master Target Device will fail to boot while creating vDisk & it will be stuck at windows splash screen...
App Layering/Unidesk: Published Image or Packaging Machine Blue Screens with Code STOP 0x75640007
Published image or Unidesk desktop or Packaging Machineblue-screens with code 0x75640007...
Steps to Renew Apple DEP Token on Cloud Endpoint Management and XenMobile Server (OnPrem)
Users can generate a new Apple Deployment Program token before the existing Apple Deployment Program token has expired. The same process applies to expired tokens. This process will not impact the existing enrolled devices...
StoreFront upgrade fails to keep the setting in default ICA file
During the upgrade process of StoreFront, the changes made in the Manually modified files including default.ica and usernamepassword.tfrm are not retained...
Error : Sync not permitted. Account doesn't have permission to sync with the mail server.
Error : Sync not permitted. You account doesn't have permission to sync with the mail server...
Certificate Based Authentication : Troubleshooting steps
3. . If the value forDS Mapper usage isDisabled , run the following command to enable it: netsh http add sslcert ipport=0.0.0.0:443 certhash=20c70a6c6e66c3f82cf6098b7bcd2859486ecd10 appid=4dc3e181-e14b-4a21-b022-59fc669b0914 certstorename=my verifyclientcertrevocation=Enable...
Certificate Based Authentication : Troubleshooting Tips
This document specifically addresses some common troubleshooting tips and guidelines that would help in tackling certain issues related with the Certificate based authenticationCBA. Please ensure that the initial configuration is set as per the article: https://support.citrix.com/article/CTX22047...
App Layering: No connection to Layering Service and other web errors
You get unexpected errors and disconnects in the App Layering Management Console. While logged in, you may see "Connectivity Failure" or a status of the ELM saying "No connection to Layering Service"...
Citrix App Layering: Recipe IBM SPSS 21
Licensing Considerations The following information should be discussed with your IBM licensing contacts: Concurrent user network licensing for IBM SPSS packages. Usage of SPSS in a virtualized environment requires a licensing “addendum” and further cost. A physical server with current Java versio...
App Layering: Recipe for QuickBooks
QuickBooks is an application that licenses and registers to the volume serial number of the local hard disk. When the license is created an encrypted file is stored that can only be unencrypted if the volume serial number matches the system it was installed on. When Unidesk creates a new desktop,...
Optional VPP Apps show "Mismatch between user and device iTunes store account hashes"
The following error is seen when inspecting the Delivery Group details of an Apple device on the MDM server console: "Mismatch between user and device iTunes store account hashes". Attempts to send installation commands for VPP apps from the MDM server to the Apple device can fail. Optional VPP a...
How To Define Page File Size and Placement in Citrix App Layering 4.x
To provide Citrix customers and users a process to define page file size and location when using Citrix App Layering...
Considerations When Creating a Platform Layer in Citrix App Layering 4-x or higher
The objective of this article is to inform Citrix customers and partners about the best practices when creating a Platform Layer in Citrix App Layering 4.x. The Platform Layer is used to install drivers and software specific to a particular platform like PVS or MCS. The Platform Layer enables App...
PVS target on ESXi hardware v10 and v11, fails to boot at "Starting Windows"
Target Devices Failing to boot,hanging at "Starting Windows" Wireshark trace shows Single IO phase of boot but BNIStack driver does not get loaded and no MIO Phase starts...
Citrix SCOM MP for StoreFront causes high memory utilization on Windows Server 2008 R2
Citrix SCOM MP for StoreFront causes high memory usage as well as can spawn many cscript.exe and conhost.exe processes...
How to Load Balance XenMobile Server Admin Portal
This article will guide you to load balance the XenMobile admin portal running on port 4443. Load balancing the admin portal will ease your XenMobile administration when you have cluster of XenMobile servers with which you can access the admin portal using one single load balancing IP instead of...
USB Devices prompting to connect on each session
USB devices prompting to connect on each session:...
XenMobile 10.x : Addition of shared Mailbox in Secure Mail
Question: Does XenMobile 10.x support the addition of a shared Mailbox in Secure Mail For both iOS and Android ? Answer: Currently this is not supported on Secure Mail ActiveSync protocol officially doesn't support shared access/delegation. Hence, Secure Mail both iOS and Android also doesn’t cla...
UPM - "Most used" section on the start menu not populated correctly
The "Most Used" section in the Start menu is not populated correctly in the user profile when logging on to Windows 8 / Windows 10 / Windows server 2012 VDA...
With StoreFront Authentication only gateway users stuck detecting Citrix workspace app
When the gateway is configured for "Authentication only", when the user goes to the store in their web browser, after opening Citrix Workspace Launcher it gets stuck and does not proceed to the next screen...
How to resolve "Failed to probe partitions from virtual disk" error while importing an OS Layer
When importing an OS layer, you get this error: Failed to attach the disk /mnt/repository/Unidesk/OsImport Disks/Windows 10.vhd. Failed to probe partitions from virtual disk This is most often seen when importing a XenServer Windows 10 Gold VM that was exported as an OVF. However, it could happen...
Issues with public store microsoft dynamic application with per app VPN
,Able to launch the application successfully however after entering the url in the application it gives the error "Your server is not available or doesn’t support this application"...
SSL configuration on VDA
See Citrix Virtual Apps and Desktops documentation Enable TLS on VDAs...
App Layering 4.1 - Failed to Create Layer, 'A specified parameter was not correct. url'
When attempting to create a layer, the error below is displayed: Failed to execute the script: vCenter returned an unexpected failure = Fault Code: 'ServerFaultCode' FaultMessage: 'A specified parameter was not correct. url' Details: "attributes":"xsi:type":"InvalidArgument","invalidProperty":"u...
How to Configure Microsoft MAK Volume Licensing in Provisioning Services Server
Configuration MAK in Provisioning Services Server...
Connection error XMM: An error occurred while getting provider information from the database.
XenMobile Mail Manager XMM when clicking "Test Connectivity" getting "Connection error: An error occurred while getting provider information from the database. This can be caused by Entity Framework using an incorrect connection string. Check the inner exceptions for details and ensure that the...
Troubleshooting XenCenter Proxy Authentication Issues
XenCenter does not connect to a proxy server One common problem with using a proxy server is that the client XenCenter can’t connect to it. You may receive the following error when trying to connect to a XenServer host after configuring to use a proxy server in XenCenter: You may also receive the...
Client Based Certificate Authentication fails for NS GW with 503 error
The CBA fails with this error : Fetcher : getagclientcert got a fail response 503 - we see the 401 error in the IIS logs below: 10.99.60.190, -, 5/8/2017, 11:22:16, W3SVC1, WIN0215, 10.99.60.31, 170, 1573, 1605, 401, 5, POST, /certsrv/certfnsh.asp, -, 10.99.60.190, -, 5/8/2017, 11:31:44, W3SVC1,...
How to Generate Tech support bundle for Citrix ADM from CLI
The articles describes how to generate the technical support bundle of Citrix ADM...
Secure Mail : Error Processing STA Ticket. Bad Request, Cannot Connect to Company Network
Cannot connect to company network and Error Processing STA Ticket. Bad Request. Seems to be happening when entering passcode. NetScalers went down due to network trouble between datacenters...
XenMobile - Deleting the certificate entries directly from the Database
When we try to upload new SSL cert on XenMobile server, it fails to to get uploadedbecause of present certificate and because of data corruption in DB we are not able to delete the old certificate from the XenMobile console so insuch scenario, we need to delete it from database directly. Note :...
Custom 32-Bit Cursors appear with a black box around them using HDX 3D Pro VDA 7.15
When connecting to an HDX3D Pro Desktop VDA from a client running Receiver for Linux, a black box will surround some custom cursors in applications such as Adobe Photoshop...
PVS XDSW "Cannot connect to the Hypervisor, object reference not set as an Instance"
When running XDSW, customer encountered generic error "Cannot connect to the Hypervisor, object reference not set as an Instance" This error was encountered just at the stage when the expected screen would be template selection...
How to Enable DEBUG Log Level for Syslog Events on the NetScaler
This article describes how to enable DEBUG log level for syslog events on NetScaler. Enabling DEBUG level for syslog events will allow you to capture detailed information that is not recorded by default in ns.log file. Note : The DEBUG level should be disabled upon finishing the troubleshooting...
How to Configure NetScaler MAS Simplified Audit Log Management
This article describes how to configure NetScaler MAS simplified audit log management. Background Audit logs are generated and stored centrally in the NetScaler MAS server's database for all the changes you make on the NetScaler instances through NetScaler MAS. These logs can be filtered by modul...
StoreFront - Keywords Usage
A spaceis allowed between Keywords when multiple keywords are used. Syntax- KEYWORDS:keyword2 keyword2 Example: KEYWORDS: Auto Featured The default syntax is to have one space between two keywords. However, multiple spaces also do not produce any error. There can be spaces after the colon : in th...
PVS Servers randomly became offline
PVS servers were randomly offline and then recover automatically. The issue could happen several times a day on different PVS server. When PVS server was offline, sometimes we saw Streamprocess event 11 logged in event log, but sometime not...
Unable to Import Windows 10 Gold Image into App Layering ELM: "Failed scanning a directory for files" because of Microsoft.MicrosoftOfficeHub
App Layering 4.0 - 4.5 : The Enterprise Layer Manager ELM fails while publishing an image. Error: "A failure occurred while importing the Layered Image. Failed scanning a directory for files" Be aware that this article is specifically about NTFS attribute handling regarding files in...
Bnistack error 85 - IOS Socket UNAVAILABLE - not counting retry
Target Devices actively connected to Provisioning Services suddenly exhibit severe performance issues such as: Target completely hangs Performance is extremely slow Number of retries increases dramatically Atthe same time the following error is found in the Event Logs inside the Target Device:...
Notice of Change Announcement for NetScaler SD-WAN 400-SE (Standard Edition), 400-WO (WAN Optimization Edition) and 2000 WS (Windows Server)
Citrix Systems, Inc. announces a Notice of Status Change for the NetScaler SD-WAN 400-SE, 400- WO and 2000 WS products. The tables below explain the Citrix ADC NetScaler SD-WAN life cycle management milestones as well as important information regarding dates and options during this period. The...
How to add a Server Certificate as full chain certificate || XenMobile Server Certificate 10.x
This article shows how a server certificate is made as a full chain certificate...
Elastic layer not available, "no elastic layer assignments were specified"
After publishing an image with Elastic Layering enabled, when you try to connect to a session host, the layer doesn't show up and you get an error in the Application Log in Windows: "no elastic layer assignments were specified"...
Changing DNS information on App layering ELM - 4.x
In 4.x, you cannot update DNS information by going to port 5480 MAIPAddress:5480...
Install XenServer tools silently
To silently install the XenServer Tools and to prevent the system from rebooting...
Why does Citrix Receiver send DNS query for nonexistent hostname?
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Question: Why does Citrix Receiver send DNS queries to similar NonExistingSubDomain? Answer: Citrix...
Citrix Receiver: Difference of Logon Experience When Logon StoreFront with a Locked Account by Using Username/password and Smart Card
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes user experience of using Pass-throughwith username and password or smart card log...