Microsoft Security Update Validation Report August 2024

Microsoft’s August 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

the new session will exit suddenly when the session exceed 8 on multisession LVDA

The customer said the new session will exit suddenly when the session exceed 8 on multisession LVDA. And if logoff 1 session, the user can login succeesfully...

With the PVS console installed, PowerShell cmdlets targeting On-Prem DDCs prompt for cloud login

On a server with the PVS console installed, executing CVAD cmdlets targeting on-prem DDCs e.g. Get-BrokerSite -AdminAddress will encounter popups prompting for Citrix Cloud sign-on...

Multipath tools

In enterprise environments where uptime and performance are critical, ensuring continuous and efficient access to storage is paramount. Multipathing is a technique used to provide multiple physical paths between the host and the storage devices. XenServer manages these multiple I/O paths, enablin...

Citrix DAAS Cloud Connector

Introduction This article is a summary of the support articles and documentation related to the most common customer issues for Citrix DAAS Cloud connector. Overview of the Issue The Citrix Cloud Connector serves as a channel for communication between Citrix Cloud and your resource locations...

Citrix Endpoint Management: Guide for Enrolment issues

Introduction Enrollment issues in the Citrix XenMobile environment can significantly disrupt device management and user access. From iOS to Android platforms, these challenges range from failed MDM profile installations and persistent policy configurations to login failures and administrative rol...

How to Validate If XenServer is Using Bridge or vSwitch for the Network Stack

This article describes how to validate if XenServer is using Bridge or vSwitch for the network stack. By default, XenServer 6.x uses vSwitch as the network stack when the host is installed. At some point, the XenServer administrator might have changed the network stack to Bridge. When attempting ...

User Profiles are Created on StoreFront Servers

StoreFront stops working from a full disk or a hard drive that is out of space. User Profiles are created on the Receiver StoreFront server for users of either Receiver for Web or Receiver clients...

How to Configure QLogic HBA on XenServer

This article describes how to update the parameters of QLogic HBAs with SANSurfer. HBA parameters might need to be adjusted to the correct configuration on XenServer to function as required. QLogic HBAs contain a default set of parameters that will function but might not give optimum performance ...

Timeout Error 4002 in Provisioning Server Console after Clicking "Show Connected Devices"

The following symptoms occur on Provisioning Services PVS Servers when there are multiple streaming NICs assigned to the PVS Server. Example An environment having five streaming NICs had the following symptoms: When Show Connected Devices was clicked in the PVS console, the following symptoms mig...

Secure Web: Unable to open 4096-Bit encrypted Web Sites

When we try to access 4096-bit encrypted websites using Secure Web set to 'Tunneled to Internal network' and 'Secure Browse' mode, the website does not launch...

How to Export a Virtual Machine to an External USB Drive

This article describes how to export a XenServer Virtual Machine VM to a USB storage device...

How to Improve the Log on Performance in StoreFront

This article details configuration changes that might improve the log on and application enumeration performance in StoreFront...

FAQ: Disconnected ICA Sessions Release Connection License

Q: What are thereasons for the disconnected ICA sessions to release their Connection License? A : Active ICA sessions might be disconnected due toanynetwork issues or a user might have intentionally disconnect the session instead of logging off. In either of the cases disconnect or log off, the...

Reconfigure XenDesktop Desktop Studio when Installed as a Standalone on a Remote Server

When you install Desktop Studio by itself on a remote server, that is, without the controller role installed locally, the first time you start the Desktop Studio Console, you are prompted to select which Desktop Delivery Controller DDC you want to connect, as displayed in the following screen sho...

Recovering Virtual Machines from Failed Pool Member

In the event of a XenServer host power failure, any Virtual Machines VMs running on that host might not be displayed in XenCenter. This is the expected behavior without High Availability HA enabled. The following is a XenCenter screen shot of the pool prior to the failure of the host named...

Support for XenApp in Virtualized Environments

This article provides information on support for XenApp in virtualized environments. Virtual servers provide mainframe-class virtual machines on Intel and AMD architecture servers, and are ideally suited for consolidating and partitioning systems in high-performance environments. Citrix supports...

How to Adjust the Bond Balance Interval in XenServer 6.x

XenServer 6.1.0 introduces a change to the NIC bonding load balancing algorithm for active-active bonds in the vSwitch network stack. In past releases, active-active bonds were set to rebalance load every 10 seconds. However, in XenServer 6.1.0 active-active bonds on the vSwitch rebalance load...

When Load Balancing StoreFront on NetScaler all Connections Go to One Server in NetScaler Gateway Set Up

StoreFront servers are not load balanced; all connections go to one server in NetScaler Gateway set up. Following is a screen shot of the status of load balanced servers:...

Store Configuration by Server Based Discovery Fails

When attempting to configure Receiver Stores by entering in address of StoreFront server in Email/Server Based Discovery dialog, the following error appears: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address...

Provisioning Services Target Devices Start with MAC Address as the Computer Name

When booting, VMware ESX target devices replace computer name with MAC Address...

How to Configure Automatic Virtual Disk Updates

This article contains information about how to use the Provisioning Services Automatic vDisk Update process. Background The vDisks assigned to the clients during the Automatic vDisk Update process are new versions of the vDisks currently assigned to the clients; allowing for the automatic...

Error: "Cannot verify database connectivity" on StoreFront

Though StoreFront server is able to communicate to the SQL server over TCP port 1433, when you click Test Connection at the Deploy Multiple Server Group setup Window for StoreFront 1.1, the connection fails with the following message: Cannot verify database connectivity. The connection string...

LDAP Communication Error on XenMobile Device Manager

The following LDAP communication error appears on XenMobile Device Manager: javax.naming.CommunicationException: simple bind failed: xxxx-xxx-xxx.xxx.xxx.com:666Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed:...

Error: XDDS:F26A2921 Studio Cannot Contact DDC

After a failed upgrade for StoreFront 2.5 and while repairing StoreFront, Studio lost communication to the DDC. Details Error Id: XDDS:F26A2921 Exception: Citrix.Console.Common.CitrixAggregateException One or more parallel operations failed at Citrix.Console.Common.CitrixParallel.InternalForEachT...

Random Application Fails When Using Standard Image Mode with the "Write Cache on Target Hard Disk" Option

Random application fails when using Standard Image mode with the Write Cache on Target Hard Disk option...

Microsoft Teams VDI 2.0 Fatal Exception Information

Overview Microsoft has recently started to roll out their New VDI solution for Teams. As soon as the rollout started, some of our customers started experiencing a fatal exception resulting in a blue screen. This fatal exception happens only on 2203 LTSR CU2 and below or 2303 CR and below. This...

Installing Teams 2.x in an App Layering

Teams will not work properly in an image if it was installed in an App Layer using any version for App Layering prior to 2403.2...

Citrix CDFControl Service How to Save Logs On A UNC Network Share

Sometimes it may be necessary to save trace data to a shared network folder, for example, crash/hang issues with non-persistent VDAs or due to local disk space constraints...

PVS Configuration Wizard does not display dialogues to configure DHCP or PXE services

Citrix Provisioning Configuration wizard does not display dialogues to configure DHCP servers and PXE Services. The configuration wizard begins by directly showing the Farm Configuration dialogue. If DHCP servers and PXE Services are not configured, PVS target devices which rely on those services...

VDA upgrade failure when deployed through SCCM

VDA deployment using SCCM...

PVS | StreamService cannot access vDisks after reboot

Intermittent problems with the StreamService of the PVS servers. Infrequently, when the PVS server boots, the StreamService is unable to access the vDisks. The event logs show the error message "Login failed error code: 2 for device : Server : vDisk file access permission denied". Two short-term...

On Prem || 2203 LTSR || VDA hangs or freezes while launching skype business applications.

2203 VDA hangs or freezes while launching skype business applications. Inside the published VDA Users open Skype for business and they noticed Randomly that VDA is Frozen This is only see with Skype for business If the users close the session and connect back to session by clicking the icon in...

Citrix cloud - Failed to create AD accounts for an MCS Catalog with PowerShell SDK.

You may be unable to create a computer AD account with PowerShell SDK using a service account. It will fail with error: Command: $adAccounts.FailedAccounts Impersonate user logon failed, Win32 Error Code: 1385 Error Reason: InvalidParamtersForADOperation...

A new tool bar has appearred since Citrix Workspace App for ChromeOS 2402.

A new tool bar has appearred after upgrading to Citrix Workspace App for ChromeOS 2402. Prior to 2402, the old old tool bar was displayed...

Unable to change ciphers or SSL parameters on SSL Bridge virtual server.

No option is available to change ciphers or SSL parameters on SSLBRIDGE type virtual server...

After upgrading to 13.1 49.x build , the PE CPU significantly increases after running for some time

You may observe the following issues when you're running the below version 13.1 52.x/14.1 17.x and using hundreds of admin partitions: All newnslog files have a very small time range, for example, 1-5 seconds. nsconmsg -K newnslog -d setime start time Fri Sep 8 03:25:28 2023 end time Fri Sep 8...

How to remove a node from a cluster in on-premise Endpoint Management

This guide provides step-by-step instructions on how to remove a node from your on-premise Endpoint Management cluster. The process involves shutting down the node intended for decommission. The Endpoint Management system's Hazelcast service will then recognize the node as inactive and...

CWA 2203 CU5 | ALT key remains activated after CTRL + ALT + DEL

Using CTRL+ALT+DEL results in the ALT key remaining activated. Following inputs will either open menus or add "Alt" in front of the pressed letter/key...

Citrix Provisioning - Farm Is Already Configured Option Missing From Wizard After Upgrade

After running the PVS installer for 2311 or greater the configuration wizard runs as expected. When running the wizard the console user is only presented with 2 options when configuring the database parameters: 1. Join Existing 2.Create Farm The Farm is already configured option is no longer...

App Layering - Set Static MAC Address on a Packaging Machine

By default an App layering packaging machine will use DHCP to assign an IP address. There is no built in mechanism to change this behavior to use a statically assigned IP. To work around this, a manually assigned MAC address can be set on a VM Template in your hypervisor. Then an IP address can b...

SSH Public Key - No supported authentication methods available (server sent public key)

Citrix ADC: SSH is not working...

No License consumption after changing the License type

After changing the License type to concurrent the Licenses were not consumed License usage showed as 0 Used...

Intermittent error "An existing connection was forcibly closed by the remote host" on Citrix DAAS.

Intermittently session launch fails for Citrix Daas . If the user tries a few times it may be possible to launch an application or desktop. The failure reason is recorded as "Connection Timeout" . This error may also be seen . "Failed to connect to the server for your session ''NameofApplication'...

New machines are created in default OU rather than OU specified during catalog creation

MCS machines created from DaaS studio are getting created in default computer OU, rather than the OU selected during catalog creation...

VPX running on KVM platforms with virtio NICs might report TX stall when operating in single PE mode

VPX running on KVM platforms with virtio NICs might report TX stall when operating in single PE mode. The following conditions must be met to hit this issue. 1 VPX hosted on KVM 2 Version: 13.1-45.x or later 3 2vCPU single PE 4 When the packet takes more than 4 sec to get transferred...

Webcam redirection in double hop is not working

Webcam is not working anymore in a double hop scenario. If the first hop VDA is 1912CU3 webcam redirects fine. However if first hop VDA is CVAD 1912 CU8 VDA then webcam redirection fails. With https://webcamtests.com/ when clicking on "Test my cam" an error is seen. "Your webcam is being used or...

How to modify knowledge-based question on Netscaler Gateway

This article illustrates how to modify the KB Knowledge-based question on Netscaler Gateway...

"The given key was not present in the dictionary" error when adding machine to machine catalog

"The given key was not present in the dictionary" error occurs when adding a machine to the machine catalog using the same name with that of a deleted VM. ---------------------------------------------------------------------------------------------- StudioErrorId : ExceptionThrown Reason :...

Error: Provisioning Scheme already has another task running in PowerShell

NOTE : This article contains information about removing virtual machines in bulk directly from PowerShell Removing multiple virtual machines at a time can be done using Remove-ProvVM but if not done with the correct syntax, it will generate errors indicating that the provisioning scheme already h...