Driver Disk for Mellanox mlnxen 5.4-1.0.3.0 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Mellanox's mlnxen driver and wish to use the latest version of the following: Driver Module| Version ---|--- mlxcompat| Not applicable mlxfw| Not applicable auxiliary| Not applicable mlx5ib|...

What steps are needed to configure new StoreFront servers with an existing Gateway and Store URL

The objective of this article is to provide the recommended steps at a high level in order to configure two new StoreFront servers to work with an existing Gateway virtual server that utilizes an URL created with an old set of StoreFront servers...

Citrix SF Server Group - Tech Query

Is it possible to change the name of a Storefront Server that already belongs to a Server Group? When a Storefront Server belongs to an SF Server Group, it is not possible to change its name and, it is not recommended to do it even if the Storefront Server does not belong to any SF Server Group d...

Session launches fail with Workspace app 2112 for Windows

Some users experience a session launch failure with Workspace app 2112 for Windows. This may happen when administrators configure StoreFront customization for the field "ClientName" in default.ica...

How to add text message on Gateway logon page that AAA authentication enabled.

In AAA authentication profiled configured Gateway Virtual server, you may found the rewrite policy method to addsome texts on Netscaler Gateway logon page is no longer effective. This is because the portal layout mechanism is changed compared with basic authentication policy scenario. Before we g...

HSTS Missing From HTTPS Server (RFC 6797) for DDC servers

Security team running Nessus scans are reporting they are being notified of a finding on their controllers - HSTS Missing From HTTPS Server - Nessus Plugin ID 84502 which is a medium finding...

Permissions Required for Service Account to Reset Password of Target Device from PVS console

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How to add new XenMobile nodes in environments with Rolling Patches installed

Step by step on how to add new XenMobile nodes when the the environment already has Rolling Patches installed...

How to Add Multiple CD or DVD Drives to XenServer Virtual Machines

This article describes how to add more than one CD/DVD drive to a Virtual Machine VM...

How to Create a Self-Signed SAN Certificate Using OpenSSL on Citrix ADC Appliance

This article describes how to create a self-signed SAN certificate with multiple subject alternate names...

How to Configure an LDAP Monitor on Citrix ADC

This article describes how to configure an LDAP monitor on Citrix ADC...

Driver Disk for Qlogic fastlinq 8.55.13.0 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.55.13.0 qede| 8.55.13.0 qedf| 8.55.13.0 qedi| 8.55.13.0 qedr| 8.55.13.0 Issues...

SDWAN: Virtual paths are flapping.

The virtual paths are fluctuating from GOOD to BAD/DEAD and vice versa. This can be checked under Monitoring Statistics Path Summary table. The Loss % of upload paths of DC to Branch SDWAN were showing 43 % and 8 % as shown below:...

"KeyboardLayout=(Server Default)" cannot take effect on Citrix Workspace app for Linux

Use the following way to change the Keyboard Layout sync mode to Server Default. Configure in StoreFront File Path:C:\inetpub\wwwroot\Citrix%StoreName%\AppData\default.ica Change setting inWFClient:KeyboardLayout=Server Default Or configure in CWA for Linux File path:/.ICAClient/wfclient.ini...

Hotfix XS82E033 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| None Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Sep 09, 2021...

LDAP Bind Account Requirements for Citrix ADC and Citrix Gateway Authentication Features

When using the Lightweight Directory Access Protocol LDAP for authentication features of Citrix ADC and Citrix Gateway, not all accounts can function as the LDAP bind account. Some minimum requirements are necessary when configuring features that use LDAP Authentication such as Citrix ADC system...

MCS Unable to add machines to catalog Failed to create a computer account,due to an unknown error

You may be unable to add machines to catalog, receiving error "Failed to create a computer account , due to an unknown error." after 9 machines are added Error details: etting error. Transaction ID: Action Name: MCAddMachineInitialzation An error occurred. Contact Citrix Technical Support, and...

Gateway session time out not working as expected

Gateway time session out configured in the session profile doesn't work as expected...

Citrix Provisioning Services - Target Fails To BDM Boot When Running The Imaging Wizard

When using BDM to boot the Master Target Device to capture a new vDisk it fails to boot. With verbose mode enabled in the bootstrap you will see the Target download the bootstrap and then login to a PVS Server at which point it will sit at a black screen indefinitely...

[ADM Cloud] License information is missing on ADM Cloud Service and all managed ADCs enter graceful period

Licenses are missing like below on ADM Cloud Service: And managed ADCs enter graceful period due to no license activation...

Microsoft Security Update Validation Report July 2021

Microsoft’s July 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

No audio comes up through MS Edge or Google Chrome as published app

Using MS Edge or Google Chrome as published app, users get no audio through it when playing back audio or video media...

Unable to drag Published Apps between monitors

Users are unable to drag the application between monitors. Monitors use different resolution...

Tracing Network Traffic from Receiver for Web to StoreFront Services

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to obtain a Fiddler trace of the network traffic between the Receiver for...

XenApp UNIX Error : Latency Issue with Published Application or Desktops from XenApp for UNIX through Citrix Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. While using Citrix Receiver 3.x to access published application from Citrix XenApp for UNIX, users...

Receiver for Web Workaround with NPAPI Support Removal in Google Chrome

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The removal of NPAPI support will affect user experience for users who access Citrix Receiver for We...

Windows does not recognize the VMXNET3 on App layer after upgraded to Windows 10 20H2.

After upgraded to Windows 10 20H2 on OS layer, then add a new version to App layer or platform layer, Windows virtual machine does not recognize the VMXNET3 virtual adapter. In the Windows device manager, you see a message similar to on packing machine: This device cannot start. Code 10 Operation...

Citrix Receiver Does Not Respond When Opening Applications to XenApp Servers

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When opening applications to XenApp servers, there is no response at the Launching… prompt, as shown...

Error Accessing Citrix Environment Using StoreFront 2.x and HTML5 Receiver 1.3 on Chrome v40 and Later

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users get error when accessing Citrix environment using StoreFront 2.x and HTML5 Receiver 1.3 on...

Citrix Receiver HDX Engine has stoped working after upgrading from Citrix Receiver 4.3.100 to 4.9 only for Linux VDA

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. On a Ubuntu 16.0.4 Linux VDA 7.15, when open opening a Desktop, we receive the error message "Citrix...

Citrix license files shows a warning symbol on the SA date in the Licensing tab on Studio

The Subscription advantage date for a license shows a warning symbol-...

How to remove and restore a Citrix ADC HA pair without causing IP conflict?

How to remove and restore HA pair without causing IP conflict...

Intermittently Users Are Unable to Access Start Menu After Citrix Workspace Environment Management Application Security Rules Are Applied

Start menu is intermittently inaccessible after applying default/custom rules...

Updates to Citrix VM Tools for Linux - For Citrix Hypervisor 8.2 CU 1

Who Should Read This Article? This information is for customers using Citrix Hypervisor 8.2 Cumulative Update 1 who have the Citrix VM Tools for Linux installed on their Linux VMs. The following table lists the latest version of the Citrix VM Tools for Linux for Citrix Hypervisor 8.2 Cumulative...

Launching Citrix Virtual Desktop or App Sessions Prompts via Citrix Workspace App "An Online Application is attempting to access information on a device attached to your computer"

When launching Citrix Virtual Desktops or Apps, users are prompted with: "An Online Application is attempting to access information on a device attached to your computer"...

Troubleshooting ICA Session Performance

Citrix Technical Support often receives inquiries regarding the performance or the responsiveness of sessions. This article assumes the ICA session has started and has not been disconnected. CTX708444 – Configuring TCP KeepAlive Values to Improve WAN Links and ICA KeepAlives to Place ICA Session ...

Microsoft Edge using MDX microVPN to connect to Citrix Gateway is seen to redirect many times unexpectedly

When using Microsoft Edge, you may experience random loading of Bookmarked websites, previously visited websites or other unexpected browser redirects HTTP 302, to websites which the user has not chosen to load at the time. Other errors found on closer log examination may appear similar to the...

Unable to access StoreFront URL, error “can’t reach this page”

• In this scenario, the customer just built a test site running Virtual Apps 1912CU1 • He built one DDC, 2 StoreFront servers, and aleady created a Site and a StoreFront Store • When attempting to access the StoreFront URL, he gets an error saying “can’t reach this page” • Using the StoreFront...

Setting automatic reboots when updating the Citrix VM Tools for Windows

When updating your Citrix VM Tools for Windows through Windows Update, multiple VM reboots can sometimes be required to complete the update. If all reboots are not completed, you might temporarily lose your static IP configuration. You can set a registry key that specifies the maximum number of...

Hotfix XS82E006 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| None Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Nov 03, 2020...

Driver Disk for Microsemi aacraid 1.2.1.60001 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Microsemi's aacraid driver and wish to use the latest version of the following: Driver Module| Version ---|--- aacraid| 1.2.1.60001 Issues Resolved In this Driver Disk Includes general enhancements and...

Cannot Complete Your Request Error only occurs to certain users connecting from ADC with Azure MFA over to Storefront

Certain users are receiving Cannot Complete Your Request Error when accessing site via ADC url and after entering their Azure MFA credentials and user is redirected to Storefront's URL, then the error is observed. On the Storefront Server we see the following Event: Log Name: Citrix Delivery...

Citrix Workspace App for Android Facing Session Disconnection After Few Minutes of Inactivity

After few minutes of user session being inactive on CWA for Android, they see the below error: "We were unable to connect to the server. We were unable to tunnel through the proxy. " This can be seen about 3-4 minutes after the user device enter lock screen. The lock screen can happen either...

ADM - Failed to allocate requested capacity for MPX/SDX or VPX to create in SDX

When multiple pool of licenses Bandwidth/instance are purchased at different points in time, the Service agreement SA date and expiration date are different, causing each pool of licenses to be recognized as separate on Citrix ADM, instead of one combined pool of licenses. This sometimes may caus...

Driver Disk for Cisco enic 4.0.0.11 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Version ---|--- enic| 4.0.0.11 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...

Updates to XenServer VM Tools for Windows - For XenServer and Citrix Hypervisor

Who Should Read This Article? This information is for customers using all supported version of XenServer and Citrix Hypervisor who have the XenServer VM Tools formerly Citrix VM Tools for Windows installed on their Windows VMs. Latest version The following version of XenServer VM Tools for Window...

Hotfix XS81E003 - For Citrix Hypervisor 8.1

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.1. All customers who are affected by the issues described inCTX270837 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Note: Ensure that you use XenCenter 8.1.2 or later to install...

Hotfix XS80E006 - For Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX263477 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Ensure that you also installCTX262555 - Hotfix XS80E005 - For...

Driver Disk for Broadcom bnxt_en 1.10.0_216.0.119.0 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Broadcomm's bnxten driver and wish to use the latest version of the following: Driver Module| Version ---|--- bnxten| 1.10.0216.0.119.0 Issues Resolved In this Driver Disk Includes general enhancements...

Updates to XenNet Windows I/O driver - For Citrix Hypervisor and XenServer

Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenNet are the latest that are available through Windows Automatic...