XenMobile Rest API

XenMobile provides an extensive REST API that can be leveraged to extract data and provide it for business needs. This feature provides customers with the facility of calling XenMobile services using REST API. Instead of using XenMobile console, customers can call exposed services by using any RE...

Unable to Import Windows 10 Gold Image into App Layering ELM: "Failed scanning a directory for files" because of Microsoft.MicrosoftOfficeHub

App Layering 4.0 - 4.5 : The Enterprise Layer Manager ELM fails while publishing an image. Error: "A failure occurred while importing the Layered Image. Failed scanning a directory for files" Be aware that this article is specifically about NTFS attribute handling regarding files in...

Bnistack error 85 - IOS Socket UNAVAILABLE - not counting retry

Target Devices actively connected to Provisioning Services suddenly exhibit severe performance issues such as: Target completely hangs Performance is extremely slow Number of retries increases dramatically Atthe same time the following error is found in the Event Logs inside the Target Device:...

Install XenServer tools silently

To silently install the XenServer Tools and to prevent the system from rebooting...

How does LDAP Authentication work with Kerberos Impersonation SSO?

How does LDAP Authentication work with Single Sign On using Kerberos Impersonation? In this flow, the NetScaler is contacting the KDC after we purged tickets on the KDC, and the NetScaler. 1. The client makes a GET request to the LB vServer. 2. The LB vServer is configured with Form-based...

Why does Citrix Receiver send DNS query for nonexistent hostname?

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Question: Why does Citrix Receiver send DNS queries to similar NonExistingSubDomain? Answer: Citrix...

Create non-persistent vm on XenServer

You can create a non-persistent XenServer VM by setting the VDI param to on-boot=reset VM will reset to original state after each reboot...

How to configure PowerShell SDK and execute commands remotely in XenApp/XenDesktop 7.x

To configure PowerShell SDK to execute PowerShell commands remotely in XenApp/XenDesktop 7.x...

How to Hide a Store from Being Listed During Discovery with Receiver

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information To stop a Store from being listed during the Discovery process with Receiver change the properties of th...

How to remove "Ghost" NIC devices from Windows

Unidesk 2.X releases before 2.8.3:After Desktops have been backed up and restored to a new CachePoint, the NIC doesn't come up. Even after restarting to apply changes and rediscovering the disks, the driver does not appear to install correctly. This can also happen during layer changes on a...

Unifiltr EventID 3: Unidesk denied an attempt to rename a directory

Your software may report an error attempting to rename a directory, you may receive an error trying to move a folder to the Recycle Bin, and you may see an error in the Windows System event log on an IM that looks like this: Log Name: System Source: unifltr Date: 10/23/2013 9:58:30 PM Event ID: 3...

Session launches in HTML5 instead of native Workspace app/Citrix Receiver

When a user attempts to launch a session from the StoreFront website, the session would be launched automatically via Workspace app for HTML5 instead of native Workspace app...

Invalid password "nsgslbautosync: unable to establish master SSH connection: master process exited"

After changing the RPC passwords on our Netscalers, GSLB synchronization fails. Reverting to the default passwords allows GSLB sync to function. A non-default password is desired. Errors in the ns.log: "nsgslbautosync: Error executing command on gslb site...Reason: Error: Invalid username or...

File upload fails if the file size is Greater than 65k when ssl policy is bound to the ADC LBVIP

Can upload files of size only up to 64K 2. Cannot upload files larger than 64K upload stalls 3. SSL Policy with Action is bound to LB Vserver...

Remove Beginning Section of URL Using Rewrite Policy

Customer is looking for a way to remove a specific section of a URL at the beginning of the path...

Error: "Guided Access Application Unavailable. Please Contact Your Administrator" on XenMobile Enrolled iOS Device

A XenMobile enrolled iOS device will show a"Guided Access App Unavailable. Please Contact Your Administrator.” error on screen and the device may appear to be frozen or locked...

PVS 7.13: XenServer PVS-Accelerator Introduction and Requirements

Note : This feature is only available in XenServer 7.1 and PVS 7.13 or later. XenServer PVS-Accelerator feature offers additional capabilities for customers using XenServer and Citrix Provisioning Services PVS. With this feature, the read requests from a PVS target device can now be cached on eac...

How to change control domain memory using XenCenter in XenServer 7.1 and higher?

This article describes the method to change the amount of memory allocated to the Control Domain using XenCenter...

StoreFront SAML Troubleshooting Guide

During the installation and configuration of the SAML functionality introduced with StoreFront 3.9, there are various items to be aware of when performing a successful configuration. Although there are other issues you might encounter, this document will try to provide direction to help resolve...

Error "Superblock last mount time is in the future" from fsck when booting a Linux VM

In only one host, restarting a Linux VM will encounter the warning: /dev/mapper/rootvg-lvroot: Superblock last mount time Mon Feb 27 16:19:54 2017, now = Fri Feb 17 16:37:49 2017 is in the future./dev/mapper/rootvg-lvroot: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY. i.e., without -a or -p option...

How to create an SSL Listener/Server Certificate for Citrix Endpoint Management

This knowledge base article guides users through the process of generating an SSL/Server certificate for Endpoint Management 10.x on a Windows server...

How to Import NetScaler exported configuration: File-Introduction and Requirements?

With StoreFront 3.7, we introduced the ability to import an exported configuration from NetScaler Gateway. With the introduction of this feature, we enhance the capabilities previously available by allowing multiple vServers to be imported from a single configuration file. The Remote access...

How to Configure CEIP / Call Home for the Citrix License Server

Note: This feature is only available in the Citrix License Server 11.14.0.1 Build 19005 or later. Citrix Customer Experience Improvement Program CEIP is now enabled by default during License Server installation. Previously customers had to configure CEIP settings by editing CITRIX.opt or using...

How to Remove PVS Server from a Farm

This article describes how to decommission/remove a Provisioning Services Server from a farm...

How to Enable Password Expiration Notification on StoreFront 2.x

This article helps you configure StoreFront 2.x server to show password expiry warning message when you connect directly to StoreFront server...

StoreFront upgrade fails if PriviledgedService and MPSFagent (SCOM) is running

If the Citrix SCOM Management Pack Agent service is installed on the StoreFront server, StoreFront cannot upgrade. To work around this issue, disable the SCOM service before attempting the StoreFront upgrade. Note : This issue is not applicable to StoreFront 3.11 and higher. These services do not...

Error When Adding New Provisioned Machines to the Machine Catalog in Studio

Error when adding new provisioned servers to the machine catalog - Error stated the following: "The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://tempuri.org/:records. The InnerException message was 'Invalid...

How to Integrate Citrix Gateway with StoreFront for Access with Wyse Clients

This article describes how to integrate Citrix Gateway with StoreFront for access with Wyse clients...

Best Practices for deploying PVS in multi-geo environments

In scenarios where companies have a Global presence with multiple geographical locations, it is sometimes desirable to have a Provisioning Services Farm that spans multiple locations across the globe. PVS requires a constant andreliable connection to the SQL database. If there's a delay in...

Citrix Guidelines for Antivirus Software Configuration for Citrix Profile Management

This article provides guidelines for configuring antivirus software in environments using Citrix Profile Management Technology .These antivirus guidelines are not vendor-specific and are independent of the version of Citrix Profile Management deployed, except where explicitly stated. For Citrix...

How to determine the version of Citrix license server installed

This article describes how to determine the version of the Citrix license server...

The management console is unavailable because the root certificate is missing

Error: The management console is unavailable because a root certificate is missing. Go to Verisign and download the certificate “VerSign Class 3 Primary CA – G5”...

Unable to disable receiver App Shorcuts from Appearing on Desktop or Start Menu

Icons will still show on end user Desktop Windows OS and Start Menu...

Application Launch Fails Intermittently With Event ID 7

User launches published desktop via Storefront and can see the DesktopViewer. Desktop Viewer closes after a few seconds and logs the following error in the EventLog: Event ID: 1050 Citrix Desktop service connection validation failed on domain "for user" for reason "Deny" followed by Event ID7: "I...

How to configure a session disconnect timer in XenApp 7.x

To set up a time limit so that any session in a Disconnected state is logged off after a predetermined amount of time...

FAQ: Cloud backup of XenMobile managed devices

Is the Worx data encrypted within the backup? If so what is the encryption level? Yes, as Xenmobile uses the iCloud services from Apple for backing up the data: iCloud secures your data by encrypting it when it's sent over the Internet, storing it in an encrypted format when kept on server review...

How to Configure Multi-Monitor Support on the Linux VDA

Table of Contents Overview Virtual session desktop Virtual session desktop size Allowing for different client monitor configurations Understanding memory usage on the Linux VDA Citrix multi-monitor configuration parameters MaxScreenNum MaxFbWidth MaxFbHeight Changing the Linux VDA multi-monitor...

Receiver for Windows - Unable to remove old version

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Question: Unable to install new receiver since we were getting the pop-up that later version already...

Error: The Citrix Broker Service failed to validate a user's credentials on an XML service

WhenDomain Pass-throughis configured, the following is seen in the event log for the StoreFront: Log Name:Application Source: Citrix Broker Service Date: 2/8/2017 7:31:58 AM Event ID: 2100 Task Category: None Level: Warning Keywords: User: NETWORK SERVICE Computer: VDA name Description: The Citri...

Receiver Crash: A Fatal Error Cccurred. Would You Like to Restart Citrix Receiver?

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Receiver gives a fatal error intermittently to all users. Trying to uninstall/install Receiver produces...

How to Export Contacts from Citrix Secure Mail to Mobile Devices

How to export contacts from Citrix Secure Mail to local contacts on mobile devices...

vDisks not Synchronized Between the Local Stores of the Provisioning Service Servers.

vDisks are not synchronized properly between the local stores of both PVS servers. Replication Status shows vdisks files missing for some of the versions...

Cloud Bridge: Upgrading Virtual WAN MCN from 8.1 to 9.0

An error occurred while transfer software to change management system. ret =-1, file = /tmp/CB-VW-PKG-9.0.1.31.UPG...

PVS 6.1 - Issues with MAK licensing activation....VAMT Tool will not launch

When try to activate a target device using MAK from the PVS console received: "The Volume Activation Management Tool cannot be found"...

"Attach a smart card reader and insert your smart card to log on" When no Smart Card Authentication Present

When using Citrix Receiver to connect to the NetScaler Gateway, StoreFront users get "Attach a smart card reader and insert your smart card to log on" however smart authentication is not configured...

NetScaler Gateway EPA Scan Fails When Checking for "Windows Update" on Client Machine

When NetScaler Gateway EPA scan is configured to validate if the Windows update on client machine has been performed within X days, the scan fails on client machine...

XMS is unable to connect to DEP - Error: "Connection failed" when testing the connection

In the XMS console, inside iOS Bulk Enrollment DEP Configuration, when importing the Token file from the DEP Portal, the connectivity test is failing with error "Connection Failed". However, XMS connectivity tests are showing that XMS is able to reach Apple's websites, the ports are correctly...

XenMobile Domain users unable to authenticate - LDAP response read timed out, timeout used

If domain users or admins are failing to authenticate to XenMobile, verify if the following error appears in the debug log 2016-04-05T10:25:50.128+0000 | 5EAF1FBBC192FC0D | WARN | http-nio-10080-exec-77 | com.sparus.nps.apple.security.AuthUtils | Forcing LDAP auth: cannot refresh user data:...

What is promiscuous mode for a NIC (interface)

Question: What is promiscuous mode for a NIC interface? Answer: In a network,promiscuous modeallows a network device to intercept and read each network packet that arrives in its entirety. In anEthernetlocal area network LAN, promiscuous mode is a mode of operation in which...

Provisioning Services and Daylight Saving Time

During a Target Device TD boot or reboot, after Daylight Saving Time DST but prior to any vDisk maintenance, you might notice that the TD system time is not consistent with the system time of the PVS Server. A user has reported the inability to log on to the domain. Log on with a local user accou...