5317 matches found
Unable to import GPO into Workspace Environment Management service - Invalid Zip file
When trying to import a GPO into WEM console in Citrix Cloud Web console, users get an error stating "Invalid ZIP file. Replace your file and try again"...
"Unexpected error. Contact Citrix Support" when adding SCVMM hosting connection
"Unexpected Error. Contact Citrix Support" while trying to select a cluster when adding a SCVMM hosting connection:...
How to find projected release dates for new versions of workspace app.
How to find projected release dates for new versions of workspace app...
App Layering "The permissions on [foldername] are incorrectly ordered.."
When attempting to adjust permissions on a folder in a compiled layered image - the following message is seen "The permissions on foldername are incorrectly ordered, which may cause some entries to be ineffective"...
Citrix Policies are not applied and VDAs become unregistered if a policy is updated in Studio.
Citrix polices no longer apply to the VDA . These are policies created in Citrix Studio . Issue not seen with policies created with MS GPOs. In addition If a policy is updated in Studio then VDAs become immediately unregistered and users are unable to logon. In Director“configuration Set Failure“...
No space to leaf-coalesce
Space is not reclaimed during a garbage collection or leaf coalesce operation. SMlog reports "No space to leaf-coalesce... but enough space if skip snap-coalesce"...
[NetScaler] Graceful disable service may trigger TCP RESET immediately
According to eDoc:Graceful shutdown of services. If we disable an HTTP service with the following command: disable service HTTPSvcName 0 -graceFul YES We expect to see all ESTABLISHED connections alive. But in real cases, we may see partial connections got TCP RST from NetScaler ADC immediately...
[NetScaler] LDAP password can be changed with an incorrect Radius Passcode
Below is an example of common 2Factor authentication flow: Root factor: Start Login Schema XML = /nsconfig/loginschema/LoginSchema/DualAuth.xml Adv Authn Policy = LDAPPol Rule = true Action = LDAPAct Next Factor if Success = RadiusFactor Login Schema Profile = LSCHEMAINT Adv Authn Policy =...
Active TLS1.1 and Weak Ciphers Causing environment Vulnerabilities
This Tech Paper aims to convey what someone skilled in ADC would configure as a generic implementation to receive an A+ grade atQualys SSL Labs...
Citrix Secure Access setup failed in Windows11 (ARM64 based)
CitrixSecure Accesssetup failed in Windows11 ARM64 based with the below error "Unable to manage network component. The condition can be transient. If it persists, it maybe because you're a member of the Network ConfigurationOperators group......"...
PVS server lost the connection to vDisk after storage failover.
vDisks are located in NAS storage which is created as failover group. After storage failover occurs, PVS server loses the connection to the vDisks and does not automatically recover it. Target devices freeze during that time since the vDisk I/O to NAS storage stops...
How to migrate an existing ADM instance to a newly deployed ADM server.
To demonstrate how to migrate an existing ADM instance to a newly deployed ADM server...
How to hide Storefront store from NetScaler Gateway
This article address a workaround to hide multiple stores' choice when adding account via NetScaler Gateway in Workspace at the fist time...
[ADC] ICA sessions are NOT sent to ADM with "Skip Code [169]"
You may observe some ICA sessions are displayed in GUI Configuration Citrix Gateway ICA Connections, but not in ADM HDX Insight. NetScaler ADC ns.log displays the following error: ICARECORD: Skipping ICA flow: ...... Skip Code 169...
Windows VMs can inherit the wrong driver update settings from the template
When creating a Windows VM from a template that is set to not automatically update its drivers using Windows Update, the created VM is incorrectly set to update its drivers using Windows Update...
Internal WPF code tried to reactive a bindingexpression that was already marked as detached
When upgrading VDA to 2203 Cu2, you may receive an error stating "Internal error: Internal WPF code tried to reactive a bindingexpression that was already marked as detached"...
Citrix Workspace App fails to open ICA file automatically
CWA configuration manager fails to open ICA file automatically with the error message: "ICA Client Configuration Manager: Could not find the file names C:\Users\..\launch.ica. Please check your installation, or contact your administrator."...
Citrix Analytics shows many 'Not Categorized' items under Performance Tab
Citrix Analytics will show manyNot Categorized items Citrix Cloud Monitor will show RTT asN/A...
VDA upgrade service fails when upgrading CU version
VDA does not upgrade when upgrading to next CU version. In Studio the upgrade starts, goes into In-Progress and moves to completed however, the installed version does not change. After a minute or two, the status moves back to upgrade available...
A System Reserved partition is visible in a vDisk when it is created using the Imaging Wizard.
Using the Imaging Wizard a new vDisk is created. A drive letter is assigned to the System Reserved partition and it is visible in the new vDisk. It is expected behavior by design. The System Reserved partition should be invisible to users. Before publishing the vDisk to target devices, the drive...
How to Generate a support file for ADC
This article shows users how to generate a support bundle from there ADC device...
[ADM Service]"failed with error Unable to set capacity" when allocate ADC licence in Cloud
The newly built ADC VPX could successfully onboarding to Cloud ADM Service. However, when allocate ADC VPX Instance and Bandwidth license to VPX in ADM service GUI page, opeartion failied with below error prompt: "Failed to set capacity. Reason:Command failed on ... Request to ... failed with err...
Citrix WEM - File Copy Operations fails when copying *.lnk file in the appdata directory of the user
File copy operations from a remote share to the user profile fails...
Citrix Cloud - Display messages to users in cloud workspace
Need to be able to customize messages when users log into cloud workspace to inform when of any maintenance or planned outages...
Windows 11 22H2, 23H2 & version 24H2 – Citrix Known Issues
Microsoft releases updates for Windows 11 on an annual feature update cadence. Windows 11 feature updates will release in the second half of the calendar year. The updates released so far: Windows 11 2022 Update 22H2 Windows 11 2023 Update 23H2 Windows 11 version 24H2 October 2024 This article is...
Error while uploading CSR to renew APNS certificate
When customer attempts to upload a certificate signing request athttps://apnsui.xm.cloud.com/apns, they get an error message saying the upload failed, even though the CSR is created correctly...
Error: User not authorized to execute this command when executing commands via CLI or GUI
Local User Receives:ERROR: Not authorized to execute this commandon CLI and in GUI. CLI GUI...
WEM 2203: Citrix WEM Service Citrix.Wem.Agent.Service.exe crash
After installing WEM Agent version 2203, the following system events are logged in the VDA: Event ID 1026: .NET Runtime Application: Citrix.Wem.Agent.Service.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. and Event ID 1000: Faulting...
PVS : Failed to created machines using CVAD wizard , error : Cannot create BDM partition for device
PVS : Failed to created machines using Citrix Virtual Apps and Desktop wizard , error : Cannot create BDM partition for device xxxxxxx PVSDllHypervisorPlatforms,,0,,5,EntryExit," targetFolder: Rxxxtestxxx Esx.cs5185: UploadFile",""PVSDllHypervisorPlatformsAO,,0,,5,Information," httpUrl:...
Citrix ADC occasionally not sending SNI to backend server in Client Hello
When enabled server side SNI + Common Name on ADC by SSL service configuration or SSL Profile, you may sporadically find ADC not sending SNI to backend server, which may cause backend SSL handshake failure...
Citrix Cloud: Unable to create Host Connection in Azure cloud Error: "No Citrix CC was found"
While creating host connection on Citrix Cloud user receives: Error "No Citrix CC was found, either on the site or for the required zone. At least one CC is needed for the site."...
How to Manually Configure Certificate Trust in Web Interface for NetScaler
This article describes how to import a root Certificate Authority CA into the NetScaler's trusted certificate store using the CLI. Setting up the certificate trust is necessary when deploying Web Interface for NetScaler in Gateway Direct Mode with the Authentication Point set to Access Gateway: A...
Shadow Options are Unavailable in the ICA Listener or Management Server Consoles
The shadowing options on the Advanced Connection Settings dialog box of the listener are unavailable or restricted. If the shadow options are unavailable, all options were restricted during installation. If some of the options appear and some do not, the missing options are the ones restricted...
VDA Registration in Citrix Cloud Explained
This article explains how to register your cloud VDA...
CWA 1912 CU4 : USB component fails during installation
Citrix workspace is packaged and installation command is added - CitrixWorkspaceAppweb.exe" /SILENT /Noreboot ADDLOCAL="ReceiverInside,ICAClient,DesktopViewer,Flash,Vd3d,SSON,USB,AM,SELFSERVICE" /INCLUDESSON ENABLESSON=Yes DONOTSTARTCC=1 /ENABLECEIP=False ALLOWADDSTORE=Y...
su: nobody to pgxl in console
Citrix ADM instance constantly showing su: nobody to pgxl in console RCG-ISLBADM-PRI su: in promptechooff: tcgetarrt: Inappropriate ioctl for device RCG-ISLBADM su: nobody to pgxl...
Citrix Analytics Service (CAS) Onboarding Assistant
CAS Onboarding Assistant helps troubleshoot issues while onboarding your StoreFront with Citrix Analytics. The Storefront server might fail to connect to Citrix Analytics after importing the configuration settings from Citrix Analytics to your StoreFront server. CAS Onboarding Assistant checks al...
Microsoft Security Update Validation May 2022
Microsoft’s May 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
CWA for Mac 2203: Random Session disconnects
CWA for Mac will disconnect a session at random. Auto connect-back will also fail. SSL connection error - "status 43" will be reported in Citrix Viewer logs | 03-16-2022 | 10:17:48.817 | 2724 | 5 | sslasock.c | 1359 | SSLDecryptPacket | TCTD | TTERROR | doDecryptData failed. status: 43 | 03-16-20...
Gateway page stuck after authentication on Chrome browser v100
- Citrix Gateway integration with Storefront -Custom Themes based on RFWEBUI, but may appear with others too - Observed at CVPN and Regular Storefront Integrations. -Chrome Version updated to 100.0.4896.60 Official Build 64-bit or later triggers the issue. - Page is stuck spinning circle...
CWA for Chrome: Unable to copy-paste cells from Published Excel App to Google sheets opened locally
When you copy multiple cell values from Excel App via ICA to Google Sheets accessed from Local PC the values fail to get pasted to Google Sheets...
Driver Disk for Mellanox mlnxen 5.4-1.0.3.0 - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Mellanox's mlnxen driver and wish to use the latest version of the following: Driver Module| Version ---|--- mlxcompat| Not applicable mlxfw| Not applicable auxiliary| Not applicable mlx5ib|...
What steps are needed to configure new StoreFront servers with an existing Gateway and Store URL
The objective of this article is to provide the recommended steps at a high level in order to configure two new StoreFront servers to work with an existing Gateway virtual server that utilizes an URL created with an old set of StoreFront servers...
Session launches fail with Workspace app 2112 for Windows
Some users experience a session launch failure with Workspace app 2112 for Windows. This may happen when administrators configure StoreFront customization for the field "ClientName" in default.ica...
How to add text message on Gateway logon page that AAA authentication enabled.
In AAA authentication profiled configured Gateway Virtual server, you may found the rewrite policy method to addsome texts on Netscaler Gateway logon page is no longer effective. This is because the portal layout mechanism is changed compared with basic authentication policy scenario. Before we g...
HSTS Missing From HTTPS Server (RFC 6797) for DDC servers
Security team running Nessus scans are reporting they are being notified of a finding on their controllers - HSTS Missing From HTTPS Server - Nessus Plugin ID 84502 which is a medium finding...
Permissions Required for Service Account to Reset Password of Target Device from PVS console
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How to add new XenMobile nodes in environments with Rolling Patches installed
Step by step on how to add new XenMobile nodes when the the environment already has Rolling Patches installed...