5316 matches found
OTP device test error "Failed to verify OTP from. Please ensure Citrix ADC is synced to NTP time"
OTP registered device test error "Failed to verify OTP. Please make sure Citrix ADC is synced to NTP time. "...
Error "Try again after some time or contact your help desk" after authentication passed
After inputting your username and password to "https://x.x.x.x/manageotp" page, you are encountering an error message that says, "Try again after some time or contact your help desk " "Rejecting with error code 4009 “， ”receiveldapusersearchevent:ldapfirstentryreturned null, user XXX not found “...
Workspace on Android Errors with Error Code 548
An error has occurred while connecting. Check your server address and data connection. Error Code 548...
Impact of removing vs. disabling Chrome in Android
Understand the distinction between removing and disabling Chrome on Android devices using Citrix Endpoint Management...
Network Printers not getting mapped
Network Printers not getting mapped...
Citrix FAS Server registration failure with Citrix cloud
FAS Server fails to register with the Citrix Cloud. Exception: System.Net.Http.HttpRequestException: An error occurred while sending the request. --- System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. --- System.IO.IOException: Unable to read da...
Citrix MCS failed when Azure storage account configured with TLS 1.2 Version.
Citrix MCS fails if the Azure storage account is configured with the TLS 1.2 version...
Windows 11 guest OS is not supported on Citrix Hypervisor 8.2CU1
Windows 11 guest OS install is not supported on Citrix Hypervisor 8.2CU1...
Block Older versions of workspace app for domain joined endpoint/Client machines.
This article will assist with the inquiry of is there a way to block certain older versions of Workspace App/Receiver from accessing a Citrix environment?...
Occasional EPA scan failures may occur due to incomplete downloading of the Client EPA plugin
Occasional failures in downloading the Client EPA plugin can result in the EPA scan not functioning properly...
How to store ICA files of Citrix Workspace app for Windows in memory instead of the local disk
When launching a resource, an ICA file is generated containing instructions on how to access the resource. Older versions of Citrix Workspace app for Windows stored this to disk. As the ICA file can contain sensitive information such as the name of the server hosting the resources, it is preferab...
The Client Shared Printer Mapping into VDA is Slow
The client connects a shared printer and then launch the VDA. It might take 20s to display the client printer inside the VDA...
How to Remove Users That Can Access the Delivery Group via PowerShell
This article is designed to describe how to remove users in the below screenshot via powershell instead of using UI. Disclaimer: information displayed in screenshots are Citrix test server data...
Microsoft Teams "Give/Request Control" option not available from the VDI in Screen Share
Microsoft Teams "Give/Request Control" option is not available from the VDI while having Screen Share...
Screen freezes and takes a few seconds to return to normal. apps also flicker when open
The Screen freezes and takes a few seconds to return to its normal state. Also, Apps flicker...
“The Access Policy has externally been modified and cannot be changed by Studio” warning message
After setting access policy rule, “Access Policy” option in “Edit Delivery Group” dialog cannot display. ------------------------ Add-PSSnapin -Name Citrix. Set-BrokerAccessPolicyRule 'AG' -IncludedClientIPFilterEnabled $True Set-BrokerAccessPolicyRule 'AG' -IncludedClientIPs xxx.xxx.xxx.xxx...
Storefront - Unable to access store URL: "Server Error in '/Citrix/#storename#Web' Application"
Security related patches for IE browser and OS were deployed and since then users cannot launch the Storefront page. The following is displayed: Server Error in '/Citrix/storenameWeb' Application...
Cloud ADM || How to Disable Auto-License in Cloud ADM
Navigate toCloud based ADM Account - subscriptions- auto licenses , ensure if it is disabled, else disable it and rediscover ADC instances to get the auto licenses turn off...
How to disconnect, logoff, or reconnect session via command line
This article is designed to describehow to disconnect, logoff or reconnect session via command line...
"Failed to convert Boot Configuration Data. The system cannot find the file specified. (0x00000002)"
Attemtpting to run P2pvs and get error "Failed to convert Boot Configuration Data. The system cannot find the file specified. 0x00000002" Followed https://support.citrix.com/article/CTX202159 and still same issue...
Unable to access Storefront link using IP address
There is a requirement to access the Storefront URL using IP address. Accessing the URL as https:///Citrix/Storeweb throwserror "HTTP Error 404. The requested resource is not found." Accessing the URL using FQDN/baseURL as https://Storefront.domain.com/Citrix/Storeweb or...
ADM HA "Not valid password or incorrect host IP or the host is unable to respond the the request"
When adding the primary ADM on the secondary ADM, the customer encountered the following error: "Not valid password or incorrect host IP or the host is unable to respond to the request."...
Mouse cursor disappears when launching a session in full-screen mode
Mouse cursordisappears when launching a session in full-screen mode...
How to create a Rewrite policy that will change characters in URL to lowercase
How to create a Rewrite policy that will change characters in URL to lowercase...
How to Use NetScaler Appliance to Avoid DDoS Attacks.
How to Use NetScaler Appliance to Avoid DDoS Attacks...
Certificate trust error after updating SSL server certificate from new Intermediate or Root CA.
After updating a server SSL certificate, users are receiving certificate error "You have not chosen to trust 'DigiCert Global Root G2', the issuer of the server's security certificate.", "NET::ERRCERTAUTHORITYINVALID" or other certificate trust error...
Numlockが勝手に切り替わる
公開デスクトップ利用中に USB テンキーパッドのオン・オフが勝手に切り替わってしまうことがありました。 ・USB テンキーパッドの機種を変更したところ、事象が発生しなくなりました ・使用アプリケーションや操作内容には依存しません ・USB テンキーパッド部分の操作中、意図せず発生した事象であり、キーボードのその他キー操作では発生しませんでした ・なお、接続元端末における以下のレジストリ設定変更では解消しませんでした。 HKEYLOCALMACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All...
How to disable the automatic launch Citrix Workspace App for Windows when logging into the OS
How to disable the automatic launch Citrix Workspace App for Windows when logging into the OS...
Radius server test connectivity fails : Error: '1812/udp' is not a valid Radius authentication port.
Radius server test connectivity failure. Error: "Either 'ServerIP' is not a valid Radius server, '1812/udp' is not a valid Radius authentication port or Radius client is not configured properly in the Radius server."...
Trace HTML Requests with Application Firewall Security Violation Logs on NetScaler Appliance
The NetScaler offers the option to isolate traffic for a specific Application Firewall profile and collect nstrace for HTML requests that trigger a log, block action or have malformed requests. The nstrace collected in "–appfw" mode will have details of the entire request including the Applicatio...
Fail to add account with "Could not detect the specified account" error on Workspace APP For MAC
"Could not detect the specified account. The server might be invalid or may be unavailable at this time. Make sure the URL is correct and check your network connection. " error happen when adding ADC URL into MAC Workspace APP. MAC workspace current version is 2212. Can successfully launch resour...
Web Application Firewall is blocking a valid image upload
We have observed that files with signature numbers starting with "FFD8 FFE0" are allowed through the Web Application Firewall WAF, but files with signature numbers starting with "FFD8 FFE1" are getting blocked...
PVS Target Device hangs/freezes when placed under isolation by Windows Defender
The PVS Target VM goes into a hung state...
Machines are powered off even the power management is set to the preset 'always on'
Power management of the DaaS for Azure machine catalog is set to "always on", But after disconnecting the session, the machine may be shut down...
[FAS]Fail to Launch Desktop after Clicking Desktop Icon with Error "Cannot Start *****"
User fail to launch desktop after clicking desktop icon with error "cannot start " In fas server event log, there is error ''S123 failed to issue a certificate for user upn''...
Delay in adding a store in Citrix Workspace 2203 and higher
Citrix Workspace App delays in adding the Store and enumerating resources when done manually or using a policy. This can also be seen with SSON being used with CWA...
How to move VDA storage on Citrix Hypervisor
Move VDA disks to another storage on Citrix Hypervisor...
Upmoutlookhook64.dll error launching a Published Desktop session
Error "C:\Program Files\Citrix\User Profile Manager\upmoutlookhook64.dll is either not designed to run on Windows or it contains an error" when launching Outlook from a Published Desktop...
User unable to open ICA file - No Error Reported
When end users access their Storefront and click on the desired published resource, the ICA file is downloaded as per customer configuration but nothing happens when the ICA file is double-clicked...
Blank Windows Display when Open Citrix Workspace APP
When opening Citrix Workspace App, it displays blank. User cannot input store's URL or username&password to login. However, the ICA session can be launched through browser. It shows msedgewebview2.exe crashed because tsafedoc64.dll does not meet the Microsoft signing level requirement in Event...
[NetScaler] Service State doesn't sync to Secondary node in HA setup
When you build NetScaler HA pair with VPX on SDX platform. You may observe the issue that Primary doesn't sync service UP/DOWN events to Secondary node. The issue can impact SDX platforms:SDX 8900, SDX 15000, SDX 15000-50G, SDX 26000, and SDX 26000-50S...
Noticeable Delay of Adding User Store in CWA for Mac Residing within a Restricted Intranet
In an isolated intranet that can't connect to the Internet, CWA for Mac users may notice an obvious delay of around 30 seconds during certain operations e.g. adding a store, user authentication, and launching published resources...
Citrix Hypervisor 8.2 Cumulative Update 1 - Base Installation ISO - updated June 2023
We have reissued the base installation ISO for Citrix Hypervisor 8.2 Cumulative Update 1 and refreshed its content to enable customers to install Citrix Hypervisor 8.2 Cumulative Update 1 on certain Intel® Xeon® 84xx/64xx/54xx/44xx/34xx Sapphire Rapids systems. For more information, see theHardwa...
Citrix Hypervisor Installation Fails: "This host does not appear to have any hard disks"
During CH8.2CU1 installation onSuperServer 210GP-DNR with local NVMe RAID1 configurated, local disks can not be found when selecting disk for vm data:...
Netscaler crash after upgrading to the version 13.1-45.63 with HTTP/2 enabled.
A NetScaler appliance might crash when an HTTP/2 enabled virtual server generates a response for an HTTP/2 request, instead of forwarding the request to the back-end service...
How to Change Write Cache Disk Letter
In particular scenario, write cache disk letter need to be other letter rather than 'D'. This article descirbes how to implement this request...
DNS Resolution fails due to Negative Caching
Steps to reproduce this issue: 1. Administrator added an authoritative name server A on Netscaler to resolveStoreFront LB's VIP. 2. Becasue name server A didn't have address record for Storefront LB fqdn, so DNS resolution failed. 3. Then administrator changed to another authoritative name...
After NetScaler upgrade to 13.1-45.61 Bind commands to SSL service not saved
After NetScaler upgrade to firmware version 13.1-45.61, the bind certkey and ECC curve commands to service/service group/internal services are not saved...
ADC upgrade failed with error code 1
Getting error code 1 while upgrading ADC Upgrade through CLI if GUI fails during Citrix ADC upgrade from 13.0 to 13.1 got failed with below error. "there was a problem with your upload. Failed with error code:1, please try again"...