5317 matches found
Citrix Virtual Apps and Desktops (CVAD) policies are not applying correctly
Citrix Virtual Apps and Desktops CVAD Policies Are Not Applying Correctly...
What is the maximum length of a log entry in var/log/ns.log
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NetScaler ns.log Files not Compressed NSCALLHOME-252
Issue : ns.log Files not Compressed root@ns cat /etc/newsyslog.conf | grep ns.log /var/log/ns.log 600 25 $D00 Z...
How to change the ELM disk from unmanaged to managed on Microsoft Azure
This article will provide you with the steps required to change the ELM disk from unmanaged to managed using Microsoft Azure and Citrix App Layering...
The installer will exit because this version of Citrix Workspace App is already installed.
When trying to install the latest version of Citrix Workspace app for Windows, the following pop-up appears and installation failed. "The installer will exit because this version of Citrix Workspace is already installed."...
MCS Provisioned VDI shows the wrong Storage Type as HDD
Use MCS to create VDIs on Azure hypervisor and select the storage type as "Standard SSD". After that, the storage type is shown correctly as Standard SSD in Azure Portal. However, when logon VDI and open the Task Manager, the storage type is shown as "HDD"...
How to validate Rendezvous version
There are two versions of Rendezvous available: - Version 1 V1: supports bypassing the Citrix Cloud Connectors for HDX session traffic only. - Version 2 V2: supports bypassing the Citrix Cloud Connectors for both control traffic and HDX session traffic. How to check which version of Rendezvous...
Failed to access "app configuration" in webstudio
Cannot configure "App Configuration" in Citrix DaaS. When click on this feature, it redirects to the main page...
Unable to open license error recorded in Windows event log
The Windows Event Log frequently shows an error that the license cannot be opened. The following error appears when adding a Citrix license file .lic and checking the event log. Source: CitrixLicensing Event ID: 20754 Error: Unable to open license file. Please ensure that the file exists and is...
How to configure multiple domains SSO with Imprivata on NetScaler Gateway
Enable Single-Sign-On into Storefront from NetScaler Gateway with Imprivata RADIUS authentication for more than one Active Directory domain...
Mouse pointer in Citrix session shifted
When using Citrix Published virtual apps on a setup with 3 monitors with a resolution of "2560x1440" each and one of them is in portrait mode, the mouse pointer is shifted in the app and it is not possible to use it correctly. The mouse pointer appears to be about 5cm next to where it is shown on...
Missing configuration on GUI after updating WAF signatures on ADC.
WAF was enabled, and after updating the RFC Compliance / security signatures the configuration ns.config was wiped...
Unable to upload new SDWAN Licesne
The applied license neither changed the value of existing features nor added new features. This may be due to duplicate or invalid features or multiple server licenses...
Unable to create or update machine catalog in AWS Availability Zones of ap-southeast-2
Citrix Virtual Apps and Desktops 1912 fails to create\update machine catalog in AWS Availability Zones of ap-southeast-2 Create\Update machine catalog task fails in Availability Zone B with the below exception, but works fine for Availability Zone A and C. Error Id: XDDS:766A4A96 A volume service...
Graphic issue occurs on auto adjust resolution VDA session
Various graphical problems on special programs, such as black/white screen problems, color problems, truncation problems, etc. This problem only occurs on VDAs with automatic resolution adjustment; these problems do not occur with fixed resolutions...
How to move a file from one Netscaler to another via CLI using SCP.
Understand how to utilize the SCP command to move a file from one ADC to another via CLI...
Broker and Central Config Service PowerShell commands failing when run on Cloud Connectors
When attempting to run PowerShell commands on Cloud Connectors, cmdlets may fail with the following error message: Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will...
VDI not Available
“The VDI is not available” message is displayed in XenCenter after attempting to start a Virtual Machine VM. Background The additional details of “VDI is not available” error are not displayed. This article describes the error messages, the reasons for VDI not available error message, extract fro...
Power Automate agent for virtual desktops doesn't work in ICA/HDX session.
Power Automate agent for virtual desktops doesn't work in ICA/HDX session...
Virtual apps and desktops - 1912/2203 -Citrix Infrastructure / OS upgrade
Query on upgrading the OS Citrix servers Storefront, DDC and License server...
Cloud : Load balancing and Autoscale does not work properly in citrix cloud
Issues with Auto-scale and Load balancing on Cloud. Autoscale is configured to shut down half of the servers during the weekend. They have noticed there were once 138 sessions on Server until server crashed. Loadbalancing was not working as expected. Least loaded servers were not accepting sessio...
Login using Okta shows the message "It doesn't look like you have any apps/desktops"
When Okta authentication is used to login for Citrix Cloud, user don't see application or desktop. Instead they get the message: "It doesn't look like you have any apps/desktops"...
How to collect complete memory dump of a virtual machine on Nutanix AHV
To collect a complete memory dump of a virtual machine on Nutanix AHV...
Unable to Launch Desktop VDA with Rendezvous Protocol enabled.
Unable to launch the Desktop with Rendezvous Protocol enabled. Getting error as "Published Resource is not available currently. Contact your system admin for further assistance."...
PVS server cannot logon database with Error "The Login is from an Untrusted Domain and Cannot ..."
PVS server console cannot be launched with error: "The database login failed." SQL server log error: "Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication." "SSPI handshake failed with error code 0x8009030c, state 14 while establishing a connection...
XenServer can't sync time from Windows domain controller
This article provides instruction to synchronize XenServer system time with Windows domain controller/NTP Server...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 4
Package name: xms10.15.0.10417.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10327.bin, xms10.15.0.10220.bin and xms10.15.0.10125.bin Date: September 2023 Languages supported: English US Important notes about this update As a best practice, Citrix...
How to drop illegal hostname contained request in NetScaler Gateway with responder policy
This article will describe how to configure responder policy to drop illegal hostname contained request in a NetScaler Gateway. e.g."nsg.lab.local" is the FQDN of NetScaler Gateway, to block user from accessing the gateway with other URLs, like IP address or other FQDN with tempering DNS records...
Citrix Workspace App Shows as Blank Page for Domain Users
Domain users can launch app/desktop via web successfully 2. Cannot see the add account page of Citrix WorkSpace App...
[NetScaler-Syslog] HA Secondary node Cannot Transmit Syslog Messages in TCP
NetScaler supports report syslog messages to an external syslog server. But in HA deployment, you may observe the issue that: HA Secondary node doesn't send syslog messages while Primary is good if "Transport Type" is TCP. Configuring it to UDP has no issue...
How to Change Desktop Icon for One Delivery Group
Modify the display icon for published desktop to use customized icons and/or point to use any existing icons...
Error "Try again after some time or contact your help desk" after authentication passed
After inputting your username and password to "https://x.x.x.x/manageotp" page, you are encountering an error message that says, "Try again after some time or contact your help desk " "Rejecting with error code 4009 “， ”receiveldapusersearchevent:ldapfirstentryreturned null, user XXX not found “...
How to backup NetScaler appliance via Command Line or GUI interface
This article describes how to backup NetScaler appliance via command line or GUI interface...
Impact of removing vs. disabling Chrome in Android
Understand the distinction between removing and disabling Chrome on Android devices using Citrix Endpoint Management...
Network Printers not getting mapped
Network Printers not getting mapped...
Windows 11 guest OS is not supported on Citrix Hypervisor 8.2CU1
Windows 11 guest OS install is not supported on Citrix Hypervisor 8.2CU1...
Citrix FAS Server registration failure with Citrix cloud
FAS Server fails to register with the Citrix Cloud. Exception: System.Net.Http.HttpRequestException: An error occurred while sending the request. --- System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. --- System.IO.IOException: Unable to read da...
"This Apple ID can't be used to make purchases" error when installing Secure Hub on DEP devices
When attempting to download and install the Citrix Secure Hub app on devices enrolled through the Device Enrollment Program DEP using a Managed Apple ID in Apple Business Manager ABM, users may encounter the error message: "This Apple ID can't be used to make purchases."...
Copy(CTRL+C) and Paste (CTRL+V) is not working on MAC when using Russian language
CopyCTRL+C and Paste CTRL+V is not working on MAC when using the Russian language...
Microsoft Teams "Give/Request Control" option not available from the VDI in Screen Share
Microsoft Teams "Give/Request Control" option is not available from the VDI while having Screen Share...
After VDA upgrade from 1912 to 2203 Apps are not launching
After VDA upgrade from 1912 to 2203, apps are not launching. Showing error "The Citrix server cannot currently process the request to launch this published application." A MetaFrameEvent is logged on the VDA "Ensure that the application is installed, and that the user has permission to launch it....
“The X request 130.1 caused error:” appears when try to change session window mode.
Issue occurs when switching between full screen and windowed mode. Error Message: “The X request 130.1 caused error:”10: BadAccessAttempt to access private resource denied”...
How to get Odata to work on Https or on port 443 after binding a certificate.
When trying to fetch the Odata API on 443 and it is getting error : HTTP 404 Page not found. Or If the address using which the Odata API is fetched is in HTTP and unable to change it to HTTPS after binding the certificate...
ADM HA "Not valid password or incorrect host IP or the host is unable to respond the the request"
When adding the primary ADM on the secondary ADM, the customer encountered the following error: "Not valid password or incorrect host IP or the host is unable to respond to the request."...
Driver Disk for Microsemi smartpqi 2.1.24_046 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.24046 Issues resolved in thi...
How to insert a Cross-Origin Resource Sharing header - allowing access from external domains
Describe how toallow CORS - Access-Control-Allow-Origin Header with rewrite policy by insert the header response from Server and detail its implementation. What is it? 1. Cross-Origin Resource Sharingallows restricted resources e.g., fonts, JavaScript, etc. on a web page to be requested from...
How to manually update Web Application Firewall Signatures
Provide steps to updateWeb Application Firewall Signatures...
Re-installation Session Recording Agent fails with Error 1920
Session Recording Agent installation failed with Error 1920, below events are logged on VDA Application Event log Event ID : 11920 with message Error 1920. Service 'Citrix Session Recording Agent' CitrixSmAudAgent failed to start. Verify that you have sufficient privileges to start system service...
Numlockが勝手に切り替わる
公開デスクトップ利用中に USB テンキーパッドのオン・オフが勝手に切り替わってしまうことがありました。 ・USB テンキーパッドの機種を変更したところ、事象が発生しなくなりました ・使用アプリケーションや操作内容には依存しません ・USB テンキーパッド部分の操作中、意図せず発生した事象であり、キーボードのその他キー操作では発生しませんでした ・なお、接続元端末における以下のレジストリ設定変更では解消しませんでした。 HKEYLOCALMACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All...