Conversion Manager 8.3.1 - For Citrix Hypervisor 8.2 Cumulative Update 1

Who Should Install This Update? This Conversion Manager virtual appliance update is for customers who use the Conversion Manager feature of Citrix Hypervisor 8.2 CU1. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.1-vpx-conversion-8.3.1.xva ---|--- Description| This fil...

How to Rescan the QLogic Host Bus Adapter for New Logical Unit Numbers in XenServer

This article describes how to rescan QLogic Host Bus Adapter HBA for new Logical Unit Numbers LUNs, and query the HBA or ISCSI in XenServer. Requirements XenServer 8.2 CU1or later Basic Command Line Interface skills...

How to start to use device certificate check in Device Posture

In the following Citrix document, Device Certificate check in Device Postureone part of SPA Service has been introduced. This article is about how to submit a request to start to use it. Device certificate check with Device Posture service - Preview...

"Not entitled" error when accessing Device Posture in SPA service

User may face the following error when accessing Device Posture in SPASecure Private Access service...

Microsoft Security Update Validation Report January 2024

Microsoft’s January 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...

Where is the ReceiverCleanupUtility.exe after installing CWA

This article describes the location of ReceiverCleanupUtility.exe Receiver Clean-Up Utility tool after installing Citrix Workspace app for Windows CWA...

Citrix Virtual Apps and Desktops (CVAD) policies are not applying correctly

Citrix Virtual Apps and Desktops CVAD Policies Are Not Applying Correctly...

UPM : User profile do not load on VDI or Application launch

User profile does not load on logon andCitrix User Profile Management logs following error. UserIsMemberOfGroup: Group name was not found! Please correct the misconfiguration...

QUIC protocol configuration

QUIC protocol configuration...

What is the maximum length of a log entry in var/log/ns.log

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"The given key was not present in the dictionary" error when adding machine to machine catalog

"The given key was not present in the dictionary" error occurs when adding a machine to the machine catalog using the same name with that of a deleted VM. ---------------------------------------------------------------------------------------------- StudioErrorId : ExceptionThrown Reason :...

Citrix Workspace App Shows "Unable to connect to the server."

When starting the Citrix Workspace App, may receive an error message that shows "Unable to connect to the server."...

The installer will exit because this version of Citrix Workspace App is already installed.

When trying to install the latest version of Citrix Workspace app for Windows, the following pop-up appears and installation failed. "The installer will exit because this version of Citrix Workspace is already installed."...

Microsoft Security Update Validation Report December 2023

Microsoft’s December 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Keyboard language switching automatically on different applications inside the desktop ICA session

When switching between applications within the ICA desktop, the keyboard language is switched automatically...

How to configure multiple domains SSO with Imprivata on NetScaler Gateway

Enable Single-Sign-On into Storefront from NetScaler Gateway with Imprivata RADIUS authentication for more than one Active Directory domain...

Multi-session support for Desktop OS in Citrix environment

Multi-session support for Desktop OS in Citrix Environment...

Mouse pointer in Citrix session shifted

When using Citrix Published virtual apps on a setup with 3 monitors with a resolution of "2560x1440" each and one of them is in portrait mode, the mouse pointer is shifted in the app and it is not possible to use it correctly. The mouse pointer appears to be about 5cm next to where it is shown on...

How to verify disk space warnings on Storefront servers.

To verify what may be using disk space on a storefront server where the admin has received an alert that the server is low on disk space...

Unable To Launch VDI "Unknown Client Error 1110"

Citrix Workspace App connects to VDI over a VPN, failing with the following error. Socket error 10057 Unknown client error 1110...

In XenServer, fixed data drives show as removable data drives to BitLocker

BitLocker incorrectly reports that XenVbd disks are 'Removable data drives' and suggests that you use BitLocker To Go with them. However, the physical hardware and emulated NVMe drives show as 'Fixed data drives' and suggest that you use BitLocker. Some Group Policy settings might get confused by...

Unable to create or update machine catalog in AWS Availability Zones of ap-southeast-2

Citrix Virtual Apps and Desktops 1912 fails to create\update machine catalog in AWS Availability Zones of ap-southeast-2 Create\Update machine catalog task fails in Availability Zone B with the below exception, but works fine for Availability Zone A and C. Error Id: XDDS:766A4A96 A volume service...

How to Reset the XenServer Console

Under certain circumstances, the XenServer console in XenCenter will freeze. This article describes how to reset the console when the host is still responsive. Requirements Basic Linux knowledge Access to a XenServer host through an SSH client such as putty...

Graphic issue occurs on auto adjust resolution VDA session

Various graphical problems on special programs, such as black/white screen problems, color problems, truncation problems, etc. This problem only occurs on VDAs with automatic resolution adjustment; these problems do not occur with fixed resolutions...

Error launching application in DAAS "The resource is unavailable currently"

All applications in a particular Delivery Group\Catalog fail to launch . Applications in other Delivery Groups have no issue launching . With CWA the error seen is "The resource is unavailable currently" With HTML5 client this error is seen "ICA retrieved successfully, connecting..."...

Virtual Machines Do Not Start After the Upgrade of XenServer

After an upgrade of XenServer, Virtual Machines VMs will not start with the following error: Error: Starting VM 'Name-of-VM - This operation cannot be performed because the specified VDI could not be found on the storage substrate...

How to Specify a destination VDA with a tag

Specify a destination VDA with a tag...

XenServer can't sync time from Windows domain controller

This article provides instruction to synchronize XenServer system time with Windows domain controller/NTP Server...

Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 4

Package name: xms10.15.0.10417.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10327.bin, xms10.15.0.10220.bin and xms10.15.0.10125.bin Date: September 2023 Languages supported: English US Important notes about this update As a best practice, Citrix...

How to drop illegal hostname contained request in NetScaler Gateway with responder policy

This article will describe how to configure responder policy to drop illegal hostname contained request in a NetScaler Gateway. e.g."nsg.lab.local" is the FQDN of NetScaler Gateway, to block user from accessing the gateway with other URLs, like IP address or other FQDN with tempering DNS records...

[NetScaler-Syslog] HA Secondary node Cannot Transmit Syslog Messages in TCP

NetScaler supports report syslog messages to an external syslog server. But in HA deployment, you may observe the issue that: HA Secondary node doesn't send syslog messages while Primary is good if "Transport Type" is TCP. Configuring it to UDP has no issue...

How to get delivery group published name/assigned users detail information via Powershell command

Get delivery group published name/assigned users/Desktopsdetail information via Powershell command...

Workspace App mouse click placement mismatch

When an application is started from the Citrix Workspace for a multi-monitor setup 5+ monitor setup it's impossible to click on the app. Actual mouse click location does not match clicked location...

How to export NetScaler files via FTP protocol

This article contains command sample in NetScaler to export some files via FTP protocol...

OTP device test error "Failed to verify OTP from. Please ensure Citrix ADC is synced to NTP time"

OTP registered device test error "Failed to verify OTP. Please make sure Citrix ADC is synced to NTP time. "...

Error "Try again after some time or contact your help desk" after authentication passed

After inputting your username and password to "https://x.x.x.x/manageotp" page, you are encountering an error message that says, "Try again after some time or contact your help desk " "Rejecting with error code 4009 “， ”receiveldapusersearchevent:ldapfirstentryreturned null, user XXX not found “...

Workspace on Android Errors with Error Code 548

An error has occurred while connecting. Check your server address and data connection. Error Code 548...

Impact of removing vs. disabling Chrome in Android

Understand the distinction between removing and disabling Chrome on Android devices using Citrix Endpoint Management...

Network Printers not getting mapped

Network Printers not getting mapped...

Citrix FAS Server registration failure with Citrix cloud

FAS Server fails to register with the Citrix Cloud. Exception: System.Net.Http.HttpRequestException: An error occurred while sending the request. --- System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. --- System.IO.IOException: Unable to read da...

Citrix MCS failed when Azure storage account configured with TLS 1.2 Version.

Citrix MCS fails if the Azure storage account is configured with the TLS 1.2 version...

Windows 11 guest OS is not supported on Citrix Hypervisor 8.2CU1

Windows 11 guest OS install is not supported on Citrix Hypervisor 8.2CU1...

Block Older versions of workspace app for domain joined endpoint/Client machines.

This article will assist with the inquiry of is there a way to block certain older versions of Workspace App/Receiver from accessing a Citrix environment?...

Occasional EPA scan failures may occur due to incomplete downloading of the Client EPA plugin

Occasional failures in downloading the Client EPA plugin can result in the EPA scan not functioning properly...

How to store ICA files of Citrix Workspace app for Windows in memory instead of the local disk

When launching a resource, an ICA file is generated containing instructions on how to access the resource. Older versions of Citrix Workspace app for Windows stored this to disk. As the ICA file can contain sensitive information such as the name of the server hosting the resources, it is preferab...

The Client Shared Printer Mapping into VDA is Slow

The client connects a shared printer and then launch the VDA. It might take 20s to display the client printer inside the VDA...

How to Remove Users That Can Access the Delivery Group via PowerShell

This article is designed to describe how to remove users in the below screenshot via powershell instead of using UI. Disclaimer: information displayed in screenshots are Citrix test server data...

Microsoft Teams "Give/Request Control" option not available from the VDI in Screen Share

Microsoft Teams "Give/Request Control" option is not available from the VDI while having Screen Share...

Screen freezes and takes a few seconds to return to normal. apps also flicker when open

The Screen freezes and takes a few seconds to return to its normal state. Also, Apps flicker...

“The Access Policy has externally been modified and cannot be changed by Studio” warning message

After setting access policy rule, “Access Policy” option in “Edit Delivery Group” dialog cannot display. ------------------------ Add-PSSnapin -Name Citrix. Set-BrokerAccessPolicyRule 'AG' -IncludedClientIPFilterEnabled $True Set-BrokerAccessPolicyRule 'AG' -IncludedClientIPs xxx.xxx.xxx.xxx...