Windows Modern Apps are not launching with Profile Management enabled

Certain Windows 8.x Modern Apps such as PC Settings are not launching with Profile management UPM enabled. If UPM is disabled via Policy and a new user logs on to the PC, the Modern App for PC Settings launches as expected...

Active Directory functional level 2012 Support in PVS

PVS 7.6+- It is not specifically stated in the System Requirements for PVS: http://docs.citrix.com/en-us/provisioning/7-6/pvs-requirements.html, but it is supported. When deploying XenDesktop/XenApp 7.6 in your environment and using PVS 7.6 as a means of provisioning, settingthe Functional Level ...

How to Use Middle Button Paste Between Linux VDA and Linux Receiver

Windows doesn’t support middle button paste while Linux supports this function. In Linux Receiver, we have option to support middle button past in Windows VDA which is enabled by default. Middle button paste doesn’t work correctly between Linux VDA and Linux Receiver by default settings...

Changing delivery group icons with storefront 3.0 or above in the environment.

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Unable to Propagate Changes After Upgrade from StoreFront 3.5 to 3.6

Unable to propagate changes after upgrade from StoreFront 3.5 to 3.6. Log Name: Citrix Delivery Services Source: Citrix Configuration Replication Service Date: 6/27/2016 9:39:26 AM Event ID: 19 Task Category: 2801 Level: Error Keywords: Classic User: N/A Computer: XXXXX.XXXXX.XXXXX Description:...

Office 365 Activation Error: Cannot Verify the License Currently Installed for This Product

Office 365 2016 Activation with error: Cannot verify the license currently installed for this product...

Error: "SHTP0003: A required parameter is missing. User or Password missing" on Secure Hub

We have a XenMobile environment and we can enroll iOS devices and deploy applications successfully. However, when we use an Android device, the enrollment completes successfully, but applications will not install. On the Android device the applications are greyed out with a spinner and there is a...

FAQ: Rooted\Jailbroken Device Detection in XenMobile MAM Only Mode

Q: Can devices in XenMobile MAM only mode detect rooted\jailbroken devices? A : The jailbreak flag which is present on the XenMobile server console which shows whether a device is jailbroken or not is only supported when the device is enrolled to MDM. The jailbreak flag is set by MDM and not by M...

Receiver 4 Upgrade Causing UAC Prompt

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information We are offering Receiver from our SCCM 2012 Self-Service Application Catalog. We followed...

Troubleshoot Issues that Arise When Joining StoreFront Server to a Group

Complete the following steps to troubleshoot issues that arise when joining a StoreFront server to a group. 1. Validate that all machines are on the same version of Storefront. Open the StoreFront MMC Help About Citrix StoreFront Version. 2. Confirm that all StoreFront servers have the same date...

Configuring KMS Licensing for Windows and Office

This article contains information for administrators about configuring Citrix Provisioning , formerly Provisioning ServicesPVS 5.6 Service Pack 1 or later target devices that are using the Microsoft Key Management Server KMS in their environment. Background KMS can be configured on the virtual di...

StoreFront 3.0: MMC snap in error when attempting to Set Unified Experience as Default

Storefront 3.0 gives an MMC snap in error when attempting to Set Unified Experience as Default...

Unable to Access StoreFront Portal When TLS 1.0 is Disabled on NetScaler Gateway

Unable to access StoreFront portal when TLS 1.0 is disabled on NetScaler Gateway virtual server...

PVS Targets Displays Blue Screen With Error Code 7B On Xenserver 6.1 and Later

PVS targets give a blue screen error code 7B when on Xenserver 6.1 or later hypervisor...

StoreFront errors with "Cannot complete your request" & event log "Failed to run discovery"

While users attempt to connect to the Receiver for Web site and enumerate applications published, the page displays an error "Cannot Complete your Request". Below errors will be seen in the DebugView logs: Citrix.Web.DeliveryServicesProxy.ConfigLoader.DiscoveryServiceException: An error occurred...

Connecting XenServer to XenCenter with AD User credentials fails with incorrect username/password

When trying to add a new host to XenCenter console, the process fails with the message "XenCenter has encountered a problem connecting to this server" and "Incorrect username and/or password". A second XenServer pool using the same AD authentication configuration same domain, same AD groups can...

Critical alerts : "Out of licenses for .... " is displayed on the License Administration Console

The following critical alert is displayed on the Dashboard of the License Administration Console. "Out of licenses for ." e.g. "Out of licenses for Citrix XenDesktop Enterprise|User/Device 2019.04.19."...

Citrix Receiver Error "Unable To Login" When Connecting To StoreFront With SSON Enabled

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. When users attempt to run an applicationfrom Citrix Receiver they are presented with an error messag...

Getting Started with Citrix Secure Mail

The purpose of this getting started guide is to provide a reference document with key information about Citrix Citrix Secure Mail. Navigation: What is Secure Mail? Citrix Secure Mail Connection Modes List of Supported Mail Servers Citrix Secure Mail w/ IBM Notes Supported File Formats Push...

Error: "The pool failed to enable external authentication" on XenServer

Unable to join the XenServer hosts to Active directory domain. The computer account is created in the domain but the following error continues to appear: Enabling Active Directory Authentication on pool … “Error: The pool failed to enable external authentication.” In the xensource.log the followi...

Citrix Endpoint Management (XenMobile) Server Support Bundle Overview

The following table has key information about Citrix Endpoint Management XenMobile Server Support Bundle. For additional information please review the following link. This includes: List of log files included in the bundle Log type Description of what is included in the log file Analytical value ...

NetScaler Cheat Sheets for XenMobile Integration

The purpose of these NetScaler cheat sheets is to provide a reference article with key information about each Session Policy or Session Profile configured via NetScaler / XenMobile wizard. These cheat sheets are applicable for XenMobile 9 and 10.x solutions. STWBRWIPAddress Clientless Access...

XenMobile: How to enroll MAC OS X to XMS Server

How to enroll MAC OS X device to XenMobile MDM...

How to make a session that spans multiple monitors with Linux Receiver

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. This article explains how to make a session that spans multiple monitors with Linux Receiver...

Addressing False Positives from CBC and MAC Vulnerability Scans of NetScaler SSHD

BUG0217580 addressed an SSH vulnerability CVE-2008-5161 involving CBC algorithms used in SSH connections CBC Mode Plaintext Recovery Vulnerability. The bug was reported when NetScaler 10.0 was still the newest version as NetScaler shipped with an affected version of OpenSSH. The NetScaler bug fix...

How to Enable/Disable Workspace Control in StoreFront

This article describes how to enable/disable workspace control in StoreFront...

How to Import/Export vDisk

How to Import/Export vDisk...

How to Configure Single Fully Qualified Domain Name for StoreFront and NetScaler Gateway

This article describes how to configure Single Fully Qualified Domain Name on StoreFront and NetScaler Gateway...

[FAQ] Netscaler LDAP uses which IP address as source

Netscaler LDAP uses which IP address as source, NSIP or SNIP Answer:- - nsldap.pl is a perl script and will use NSIP as source IP by default. - If the Netscaler has SNIP in the same subnet of the authentication server, Netscaler will communicatethrough SNIP. - And, if Netscaler and the...

XenMobile Does Not Recognize Licenses Installed on a Remote License Server

XenMobile does not recognize licenses installed on a remote license server. The ZDM.log file shows that cached license has expired and XenMobile temporary license expires after 30 days. Telnet from XenMobile server to licensing server over 7279 fails and netstat on licensing server shows that the...

Commands Generated by XenMobile Wizard on NetScaler - SSL Offload

This article will help you when you need to run the wizard more than once for multiple XenMobile environments. This article assumes that you have the following items already installed and configured on the NetScaler: 1. NetScaler IP address NSIP 2. Subnet IP address SNIP 3. DNS Settings 4...

Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway

The following error is displayed after logging on to NetScaler Gateway: "403 - Forbidden: Access is denied."...

SSL VPN Split Tunnel Issue Through NetScaler

Split tunneling does not allow to access internal websites. When WorxWeb is launched "The VPN service has failed to connect" error message is displayed. With split tunneling disabled customer is able to view website fine traffic is routed to internal network. When trying to hit external network...

FAQ: Key Sizes/Certificates Supported by ADC

Q: What are the key sizes/certificates supported by ADC? A : An MPX appliance supports certificates of 512 or more bits, up to the following sizes: 4096-bit server certificate on the virtual server 4096-bit client certificate on the service 4096-bit CA certificate includes intermediate and root...

Error:"Office Licensing Rearm failed" while updating or creating new Machine Catalogs with MCS

Install Office 2010 / 2013 into Master Image for XenDesktop. Then, during the Machine Catalog update, the following error is displayed: "Office Licensing Rearm failed."...

How to enable Syslog over TCP in ADC

This article describes how to enable syslog over TCP in ADC. Background Syslog is the standard used for logging information. Syslog enables isolation of the system that generates information and the system that stores the information. Syslog usage is quite common in Network implementations today...

TCP Profiles on NetScaler

TCP configurations for a NetScaler appliance can be specified in an entity called a TCP profile, which is a collection of TCP settings. The TCP profile can then be associated with services or virtual servers that want to use these TCP configurations. Built-in TCP Profiles For convenience of...

How do I Load Balance DNS traffic (DNS proxy) on NetScaler?

Domain Name Servers DNS are the Internet's equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol IP addresses. When you request DNS resolution of a domain name, the NetScaler appliance uses the configuredLoad Balancing method to select a DNS...

Screensaver Not Working in XenDesktop

Screensaver not starting on Virtual Desktop - Desktop OS VDA...

Secure Mail Error: "Cannot Safely connect to the server. The server certificate is not trusted."

New Users: When attempting to connect to Secure Mail, new users encounter the following error message: "Cannot safely connect to the server. The server's certificate is not trusted." Already Enrolled Users: Already enrolled users experience the error message: "Access to your company network is no...

How to Manually Install and Configure Citrix Receiver for Pass-Through Authentication

Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. This article describes how to install Citrix Receiver for Windows and configure Single Sign-on authentication to XenApp/XenDesktop. After configuring...

How to Enable Debug Logging for Proxy Events on Citrix Cloud Connector

This article outlines the process to output additional debugging messages relating to proxy connectivity for the Citrix Cloud Connector to the Windows Event Logs. Note: If you are experiencing connectivity issues, run the Connectivity Check tooltoverify reachability proxy servers plus other Citri...

How to Set the Time Zone of the NetScaler Appliance to UTC Time Zone

This article contains the procedure to change the time zone of the NetScaler appliance to Coordinated Universal Time UTC if the appliance is set to another time zone. When setting the appliance to the UTC time zone, it can be confusing to refer to a relevant city. To avoid such uncertainty, you c...

Duplicate App Icons on Receiver for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Affected users see multiple stores configured CCA4-UK, CCA4-UK1, CCA4-UK2 and so on. Receiver was...

Storefront 2.6 - How to Disable Receiver Detection

This article explains how to disable Receiver detection on StoreFront 2.6...

StoreFront Featured Apps Group Appears More Than Once

When there is a single Featured Apps group created; the new group appears more than once in StoreFront...

Advanced Memory and Storage Considerations for Provisioning Services

As Citrix Provisioning Services has begun to play a greater role in XenApp and XenDesktop implementations, many discussions have been had on proper sizing of Provisioning Services from a network, CPU and storage perspective. However, most recommendations have left out guidelines for proper sizing...

How to Disable SR-IOV on Emulex CNA\HBA on HP Hosts Running XenServer 6.5

To Disable SR-IOV on Emulex CNA\HBA...

How to Use Policy-Based Logging on a NetScaler Appliance to Log HTTP Header

This article describes how to use the policy-based logging on a NetScaler appliance to log an HTTP header not supported by the NetScaler Web Logging NSWL feature...

Citrix Provisioning Services Antivirus Best Practices

The environment may experience one or more of the following symptoms if the antivirus client is impacting either the Target Devices or PVS Servers. - Target Devices running the VDA software may appear power state unknown and no longer registered whenlooking at them via Studio or Director. -...