5314 matches found
Windows does not recognize the VMXNET3 on App layer after upgraded to Windows 10 20H2.
After upgraded to Windows 10 20H2 on OS layer, then add a new version to App layer or platform layer, Windows virtual machine does not recognize the VMXNET3 virtual adapter. In the Windows device manager, you see a message similar to on packing machine: This device cannot start. Code 10 Operation...
Rendezvous Protocol Is Not Functioning With Citrix App Layered Virtual Delivery Agents (VDA) via Citrix Cloud
Rendezvous Protocol does not function as expected and connect to the Gateway Service directly...
WEM Policies not taking effect on VDA
Removed VDA from WEM agent console machines listing and removed the WEM agent software Policies still configured from original policy in WEM...
Receiver For Windows - Unable to Maximize Published Applications
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When several published and non-published apps are launched, the minimized published applications...
Citrix Receiver Does Not Respond When Opening Applications to XenApp Servers
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When opening applications to XenApp servers, there is no response at the Launching… prompt, as shown...
FAQ: Receiver for Windows 4.2
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Q: When was Citrix Receiver 4.2 publicly released? A: Dec 3, 2014 Q: What features does Citrix...
Citrix Storefront: Stale store entry seen on workspace app
Situation: Customer who had initially two stores created on their storefront console, created a third store and then the third store was deleted. However, when they connect to their Workspace app, it still prompts to choose between the three stores. The third store entry is not present on any of...
How to Install Citrix Linux Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The content of this article is no longer valid and has been removed. For more information on...
Citrix WEM Agent Host Service Initialization failed - event id 0
Wem Agent fails to start - in the event log we see the error: Event id 0 - Agent host Service Initialization Failed...
App Layering - Error: Server 503 “Azure Server Busy” Error
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Workspace App for iOS 21.4 Intermittently Crashes While Accessing Device Storage Option in Store Settings
When accessing the "Device Storage" option in Store Settings within Citrix Workspace App for iOS 21.4, you may encounter intermittent crashes of the application...
Mac Receiver Launches Application and Closes Abruptly
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. User is unable to log on from a MacBook using the Citrix Receiver for Mac. The session opens and...
Error Accessing Citrix Environment Using StoreFront 2.x and HTML5 Receiver 1.3 on Chrome v40 and Later
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users get error when accessing Citrix environment using StoreFront 2.x and HTML5 Receiver 1.3 on...
How to Obtain Fiddler Trace Network Traffic between Receiver for Web and StoreFront
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to obtain a Fiddler trace of the network traffic between the Receiver for...
ADC Fails To Connect To ADM for Pooled Licensing
When trying to add the ADC to the ADM for Pooled Licensing, or CPU based licensing, or anything that uses ADM as the license server, you receive an errror. Error might be "Unable to connect to licenseserver" or "Registration of device failed"...
'Cannot start app' when StoreFront is configured for FAS/SAML authentication
Launching an application or desktop fails with error ‘Cannot start app’ when StoreFront is configured for FAS/SAML authentication. On the Storefront servers, we see ‘Access Denied’ for AssertIdentity from FAS server. On the FAS server, we could see that CA failed to issue certificate for UPN...
MP4 video played on Windows Media Player does not show video on secondary monitor
In a multi-monitor environment, when you play an MP4 video on Windows Media Player the video may not appear if you move the player to the secondary monitor...
How to customize message for storefront where there is no receiver installed in client side
By default ,is there is no receiver or citrix workspace app installed at client side, after user opens the storefront URL,it will pop up below message .And sometimes administrator would like to customize the message to more specific one...
Mouse Pointer Disappears in ICA Session from Linux Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Mouse pointer randomly disappears from the ICA receiver window and reappears afterit is moved off th...
Applications are Not Enumerating for Users when Logging on to StoreFront
When the user logs on to StoreFront, applications are not appearing for the user to launch. No error messages are displayed. When you check the users account in XenApp, the user accounthas applications configured for it...
Installation Issues with Receiver While Upgrading OS to Windows 10
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Users need to upgrade their Receiver for Windows to 4.3 before performing a Windows 10 OS in-place...
Driving the Citrix Receiver Self-Service Plug-in Programmatically
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The Self-Service Plugin SSP is the component within Receiver 4.0 onwards that is responsible for...
How to Configure Citrix Receiver for Windows 4.2 to Display Application Icons On the Server Side and Client Desktop
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article explains how to configure Citrix Receiver for Windows 4.2 to display application icons on...
Error: Unable to Create Authentication Service for Receiver StoreFront
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information During the initial setup of Receiver StoreFront server on either deployment option, Single or...
How to Automatically Move Applications to Start Menu Using Receiver for Windows 4.0 and 4.1
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to automatically move applications to the Start menu using Receiver for...
Citrix Receiver for Mac 11.8.2 Compatibility with OS X 10.10
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Apple released Mac OSX 10.10 on October 16th. Changes in Mac OSX 10.10 require changes in Citrix Receiv...
How to Run Provisioning File on Receiver for Android
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes about configuring a store on Receiver for Android by executing a provisioning fil...
Unable to Configure Receiver on Android Device Through NetScaler Gateway
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to configure Receiver on Android device through NetScaler Gateway. The account is added...
Citrix Receiver Support for NDS (Novell Directory Structure) Authentication in a Citrix Environment
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article provides information onCitrix Receiver Support for NDS Novell Directory Structure...
SAML: Getting "Your account cannot be added with this server address" error when accessing Citrix Access Gateway Vserver FQDN on Citrix Workspace
Users will see "Your account cannot be added with this server address" error when accessing Citrix Access Gateway Vserver FQDN on Citrix Workspace...
How to Prevent Users from Changing Client Device Access Settings for 12.x Plug-in and later versions of Receiver for Windows Using Client Selective Trust
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article provides information on how to prevent users from changing Client Device Access Setting...
How to implement the OverrideIcaClientname feature for StoreFront
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article explains how to implement the OverrideIcaClientname feature for StoreFront 1.2 Receiver...
iOS SecureMail shows Error in notification bar "Secure Mail unable to fetch this message due to mail server error, Please contact your administrator."
Error message pops up on notification bar/screen when a new email comes butfor user are able to receive the mail in client. Error Message "Secure Mail unable to fetch this message due to mail server error, Please contact your administrator."...
Keyboard Input Fails in Citrix Session from Receiver for Mac with OSX 10.9.5
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. In a Citrix session, keyboard is unresponsive from Receiver for Mac with OSX 10.9.5...
".NET Framework Initialization Error" on Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. If a computer has .NET Framework version 4 installed and there are no older versions of the .NET...
Citrix Receiver Application Icons are Unavailable from Systray
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After installing Citrix Receiver 3.0 and configuring it for PN Agent operation, users cannot configu...
FAQ: Configuring Local Access Using Receiver for HTML5 1.0
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains Frequently Asked Questions on configuring local access using Citrix Receiver f...
Citrix Receiver HDX Engine has stoped working after upgrading from Citrix Receiver 4.3.100 to 4.9 only for Linux VDA
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. On a Ubuntu 16.0.4 Linux VDA 7.15, when open opening a Desktop, we receive the error message "Citrix...
Error: "You cannot add apps at this time" on Receiver StoreFront
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Domain users receive the following error after logging in using Receiver for Website : “You cannot a...
How to Install and Configure RSA Soft Token on iOS Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. A recent update to the Citrix Receiver for iOS, adds integration of the RSA token to allow access to...
Citrix Receiver for iOS common settings reference
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. There are many differences when it comes to configuring the Citrix receiver for Windows and the Citr...
This operation has been cancelled due to restrictions in effect on this computer
When you try to browse to the My Documents folder on a published Windows Explorer application while using Special Folder Redirection, the following error message appears: “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.” ...
Citrix Hypervisor Security Update
Description of Problem Two security issues have been identified in Citrix Hypervisor formerly Citrix XenServer that may allow privileged code in a guest VM to cause the host to crash or become unresponsive. These issues affect all currently supported versions of Citrix Hypervisor up to and...
Citrix Endpoint Management (aka XenMobile Server) 10.12.0 Rolling Patch 7
Package name:xms10.12.0.10714.bin For: XenMobile Server 10.12.0 Deployment type: On-premises only Replaces:xms10.12.0.10102.bin, xms10.12.0.10204.bin, xms10.12.0.10324.bin, xms10.12.0.10417.bin, xms10.12.0.10539.bin, and xms10.12.0.10613.bin Date:March, 2021 Languages supported:English US Readme...
Citrix license files shows a warning symbol on the SA date in the Licensing tab on Studio
The Subscription advantage date for a license shows a warning symbol-...
Hotfix XS82E021 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| None Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Mar 26, 2021...
Citrix PVS: Target Devices giving error message "login request timed out " after Power Outage
After an interruption in service, some target devices are giving an error "login request timed out"...
How to remove and restore a Citrix ADC HA pair without causing IP conflict?
How to remove and restore HA pair without causing IP conflict...