5317 matches found
Citrix CDFControl Service How to Save Logs On A UNC Network Share
Sometimes it may be necessary to save trace data to a shared network folder, for example, crash/hang issues with non-persistent VDAs or due to local disk space constraints...
How to Restrict Access to NetScaler Owned IP Addresses Only from the Management Applications
Any application running on the NetScaler appliance's operating system is exposed to the world through NetScaler-owned IP addresses. This exposure may result in network attacks, which can negatively impact the performance of the NetScaler appliance. Note : You can block the non-management...
Horizontal two finger scrolling on touchpad does not work with Citrix Workspace app for ChromeOS
When using Citrix Workspace app for ChromeOS, horizontal two finger scrolling on touchpad does not work in HDX session. It interpreted as vertical scrolling...
Users unable to reconnect to disconnected session to access their Citrix virtual desktop.
Unable to reconnect to a disconnected session with error "Unknown Client error 1110" when using CVAD 2203 CU3 and earlier. When problem occurs, it is also not possible to connect via RDP. Logon stays at stuck under the "Other User Welcome" screen...
CLI SSH not working after upgrade with OpenSSH vulnerability patch Error Bad SSH2 cipher spec
After Upgrading to a firmware version with OpenSSH v9.3 patched for the recent SSH vulnerabilities 12.1-55.304+ FIPS, 13.0-92.23+, 13.1-53.4+, 13.1-37.180+ FIPS, 14.1-22.16+ SSH is not working anymore. Putty throws the error: Network error: Software caused connection abort...
How To: Allow authentication bypass for specific URLs on virtual server with authentication enabled
In this scenario, the objective is to allow some specific URL path i.e. "www.mydomain.com/myallowedpath " to be accessed without requiring authentication when that resource is hosted behind a virtual server LB/CS that has authentication enabled. Such that, when a user accesseswww.mydomain.com or...
Unable to create New Machine Catalogs or New virtual machines in existing Machine Catalogs
Issue : Unable to create New Machine Catalogs or New virtual machines in existing Machine Catalogs. Error : Failed to create virtual machine 'VM', account name was not found. Description: Unable to add new machines in existing machine catalogs. Unable to create new machine catalogs. Unable to...
PVS export wizard reports "No Devices Found to Export"
Unable to add PVS provisioned machines to Studio Machine Catalogs. When using the Export Devices Wizard, users receive the error "No Devices Found to Export". Issue remains even after deleting and recreating the AD computer objects...
CVAD - Constant grey screen when launching ICA session to VDA 2311 on Windows Server 2022 on Vmware
After upgrading to VDA 2311, users may experience a grey screen when launching an ICA session to Windows 2022 Server running VDA 2311. This problem was not seen when customer was running VDA 2308. Users are also able to launch the session successfully when using manually created ICA file with the...
Duplicate Icon visible for all published Applications
Duplicate icons appear for the same applications in Citrix Workspace...
New machines with vTPM have the same thumbprint in vSphere
New machines have the same vTPM thumbprint as the master image in vSphere. This can be seen using PowerCLI and comparing the machines with the following command: Get-VTpm -vm | Get-VTpmCertificate...
Error in retrieving SNMP Trap. Cannot read properties of undefined (reading 'trapdestination')
When trying to add SNMP trap from System-SNMP-Traps in GUI, the following error will display...
Citrix cloud - Failed to create AD accounts for an MCS Catalog with PowerShell SDK.
You may be unable to create a computer AD account with PowerShell SDK using a service account. It will fail with error: Command: $adAccounts.FailedAccounts Impersonate user logon failed, Win32 Error Code: 1385 Error Reason: InvalidParamtersForADOperation...
A new tool bar has appearred since Citrix Workspace App for ChromeOS 2402.
A new tool bar has appearred after upgrading to Citrix Workspace App for ChromeOS 2402. Prior to 2402, the old old tool bar was displayed...
Citrix Provisioning - Converting An Existing vDisk From BIOS To UEFI
Converting an existing BIOS vDisk into UEFI vDisk for future PVS Target Device support...
Citrix Provisioning - Farm Is Already Configured Option Missing From Wizard After Upgrade
After running the PVS installer for 2311 or greater the configuration wizard runs as expected. When running the wizard the console user is only presented with 2 options when configuring the database parameters: 1. Join Existing 2.Create Farm The Farm is already configured option is no longer...
Conversion Manager 8.3.1 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Update? This Conversion Manager virtual appliance update is for customers who use the Conversion Manager feature of Citrix Hypervisor 8.2 CU1. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.1-vpx-conversion-8.3.1.xva ---|--- Description| This fil...
VPX running on KVM platforms with virtio NICs might report TX stall when operating in single PE mode
VPX running on KVM platforms with virtio NICs might report TX stall when operating in single PE mode. The following conditions must be met to hit this issue. 1 VPX hosted on KVM 2 Version: 13.1-45.x or later 3 2vCPU single PE 4 When the packet takes more than 4 sec to get transferred...
MCS: Machine catalogue update fails due to ErrorID: FailedToReadMasterImageMetadata
MCS Catalogs on HyperV with SCVMM Server 2019 can't be updated. The following error is displayed: Exception: DesktopStudioErrorId ProvisioningTaskError Error Category: NotSpecified ErrorID : FailedToReadMasterImageMetadata TaskErrorInformation :Terminated InternalErrorMessage: The value must not ...
Citrix Virtual Apps and Desktops (CVAD) policies are not applying correctly
Citrix Virtual Apps and Desktops CVAD Policies Are Not Applying Correctly...
What is the maximum length of a log entry in var/log/ns.log
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NetScaler ns.log Files not Compressed NSCALLHOME-252
Issue : ns.log Files not Compressed root@ns cat /etc/newsyslog.conf | grep ns.log /var/log/ns.log 600 25 $D00 Z...
How to change the ELM disk from unmanaged to managed on Microsoft Azure
This article will provide you with the steps required to change the ELM disk from unmanaged to managed using Microsoft Azure and Citrix App Layering...
MCS Provisioned VDI shows the wrong Storage Type as HDD
Use MCS to create VDIs on Azure hypervisor and select the storage type as "Standard SSD". After that, the storage type is shown correctly as Standard SSD in Azure Portal. However, when logon VDI and open the Task Manager, the storage type is shown as "HDD"...
Failed to access "app configuration" in webstudio
Cannot configure "App Configuration" in Citrix DaaS. When click on this feature, it redirects to the main page...
Unable to open license error recorded in Windows event log
The Windows Event Log frequently shows an error that the license cannot be opened. The following error appears when adding a Citrix license file .lic and checking the event log. Source: CitrixLicensing Event ID: 20754 Error: Unable to open license file. Please ensure that the file exists and is...
How to configure multiple domains SSO with Imprivata on NetScaler Gateway
Enable Single-Sign-On into Storefront from NetScaler Gateway with Imprivata RADIUS authentication for more than one Active Directory domain...
Mouse pointer in Citrix session shifted
When using Citrix Published virtual apps on a setup with 3 monitors with a resolution of "2560x1440" each and one of them is in portrait mode, the mouse pointer is shifted in the app and it is not possible to use it correctly. The mouse pointer appears to be about 5cm next to where it is shown on...
Missing configuration on GUI after updating WAF signatures on ADC.
WAF was enabled, and after updating the RFC Compliance / security signatures the configuration ns.config was wiped...
Unable to create or update machine catalog in AWS Availability Zones of ap-southeast-2
Citrix Virtual Apps and Desktops 1912 fails to create\update machine catalog in AWS Availability Zones of ap-southeast-2 Create\Update machine catalog task fails in Availability Zone B with the below exception, but works fine for Availability Zone A and C. Error Id: XDDS:766A4A96 A volume service...
Graphic issue occurs on auto adjust resolution VDA session
Various graphical problems on special programs, such as black/white screen problems, color problems, truncation problems, etc. This problem only occurs on VDAs with automatic resolution adjustment; these problems do not occur with fixed resolutions...
How to move a file from one Netscaler to another via CLI using SCP.
Understand how to utilize the SCP command to move a file from one ADC to another via CLI...
Broker and Central Config Service PowerShell commands failing when run on Cloud Connectors
When attempting to run PowerShell commands on Cloud Connectors, cmdlets may fail with the following error message: Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will...
VDI not Available
“The VDI is not available” message is displayed in XenCenter after attempting to start a Virtual Machine VM. Background The additional details of “VDI is not available” error are not displayed. This article describes the error messages, the reasons for VDI not available error message, extract fro...
Power Automate agent for virtual desktops doesn't work in ICA/HDX session.
Power Automate agent for virtual desktops doesn't work in ICA/HDX session...
Virtual apps and desktops - 1912/2203 -Citrix Infrastructure / OS upgrade
Query on upgrading the OS Citrix servers Storefront, DDC and License server...
Cloud : Load balancing and Autoscale does not work properly in citrix cloud
Issues with Auto-scale and Load balancing on Cloud. Autoscale is configured to shut down half of the servers during the weekend. They have noticed there were once 138 sessions on Server until server crashed. Loadbalancing was not working as expected. Least loaded servers were not accepting sessio...
Login using Okta shows the message "It doesn't look like you have any apps/desktops"
When Okta authentication is used to login for Citrix Cloud, user don't see application or desktop. Instead they get the message: "It doesn't look like you have any apps/desktops"...
How to collect complete memory dump of a virtual machine on Nutanix AHV
To collect a complete memory dump of a virtual machine on Nutanix AHV...
Unable to Launch Desktop VDA with Rendezvous Protocol enabled.
Unable to launch the Desktop with Rendezvous Protocol enabled. Getting error as "Published Resource is not available currently. Contact your system admin for further assistance."...
PVS server cannot logon database with Error "The Login is from an Untrusted Domain and Cannot ..."
PVS server console cannot be launched with error: "The database login failed." SQL server log error: "Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication." "SSPI handshake failed with error code 0x8009030c, state 14 while establishing a connection...
XenServer can't sync time from Windows domain controller
This article provides instruction to synchronize XenServer system time with Windows domain controller/NTP Server...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 4
Package name: xms10.15.0.10417.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10327.bin, xms10.15.0.10220.bin and xms10.15.0.10125.bin Date: September 2023 Languages supported: English US Important notes about this update As a best practice, Citrix...
How to drop illegal hostname contained request in NetScaler Gateway with responder policy
This article will describe how to configure responder policy to drop illegal hostname contained request in a NetScaler Gateway. e.g."nsg.lab.local" is the FQDN of NetScaler Gateway, to block user from accessing the gateway with other URLs, like IP address or other FQDN with tempering DNS records...
Citrix Workspace App Shows as Blank Page for Domain Users
Domain users can launch app/desktop via web successfully 2. Cannot see the add account page of Citrix WorkSpace App...
[NetScaler-Syslog] HA Secondary node Cannot Transmit Syslog Messages in TCP
NetScaler supports report syslog messages to an external syslog server. But in HA deployment, you may observe the issue that: HA Secondary node doesn't send syslog messages while Primary is good if "Transport Type" is TCP. Configuring it to UDP has no issue...
How to Change Desktop Icon for One Delivery Group
Modify the display icon for published desktop to use customized icons and/or point to use any existing icons...
Error "Try again after some time or contact your help desk" after authentication passed
After inputting your username and password to "https://x.x.x.x/manageotp" page, you are encountering an error message that says, "Try again after some time or contact your help desk " "Rejecting with error code 4009 “， ”receiveldapusersearchevent:ldapfirstentryreturned null, user XXX not found “...