5314 matches found
Optional VPP Apps show "Mismatch between user and device iTunes store account hashes"
The following error is seen when inspecting the Delivery Group details of an Apple device on the MDM server console: "Mismatch between user and device iTunes store account hashes". Attempts to send installation commands for VPP apps from the MDM server to the Apple device can fail. Optional VPP a...
HTML5 Receiver Citrix PDF Print Function is Not Working with Chrome Browser v57
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. HTML5 Receiver - Citrix PDF Printer Prints blank document in Chrome 57. IE and FireFox work fine...
WEM Database Creation Error Message regarding "Path Specified" when creating WEM database
When attempting to create a WEMDatabase using the Database Management Utility Console, it failswith: "Database Creation Error" The Citrix WEM Database Management Utility Debug Log shows the following exception:"Exception - CreateVuemdb.Run : SqlDatabaseHelper. connection Error : 5133 | Directory...
PVS target on ESXi hardware v10 and v11, fails to boot at "Starting Windows"
Target Devices Failing to boot,hanging at "Starting Windows" Wireshark trace shows Single IO phase of boot but BNIStack driver does not get loaded and no MIO Phase starts...
Citrix SCOM MP for StoreFront causes high memory utilization on Windows Server 2008 R2
Citrix SCOM MP for StoreFront causes high memory usage as well as can spawn many cscript.exe and conhost.exe processes...
How to Load Balance XenMobile Server Admin Portal
This article will guide you to load balance the XenMobile admin portal running on port 4443. Load balancing the admin portal will ease your XenMobile administration when you have cluster of XenMobile servers with which you can access the admin portal using one single load balancing IP instead of...
Failed to Start a VM Error : The SR Failed to Complete the Operation
The SR failed to complete the operation...
XenMobile 10.x : Addition of shared Mailbox in Secure Mail
Question: Does XenMobile 10.x support the addition of a shared Mailbox in Secure Mail For both iOS and Android ? Answer: Currently this is not supported on Secure Mail ActiveSync protocol officially doesn't support shared access/delegation. Hence, Secure Mail both iOS and Android also doesn’t cla...
UPM - "Most used" section on the start menu not populated correctly
The "Most Used" section in the Start menu is not populated correctly in the user profile when logging on to Windows 8 / Windows 10 / Windows server 2012 VDA...
How to resolve "Failed to probe partitions from virtual disk" error while importing an OS Layer
When importing an OS layer, you get this error: Failed to attach the disk /mnt/repository/Unidesk/OsImport Disks/Windows 10.vhd. Failed to probe partitions from virtual disk This is most often seen when importing a XenServer Windows 10 Gold VM that was exported as an OVF. However, it could happen...
Troubleshooting Replication Status in Citrix Provisioning Server
NOTE : Provisioning Services does not accomplish file replication. Replication can be completed using a some of the methods in the list: 1. Manual Copy 2. Robocopy 3. DFS Replication Most enterprise environments use automated software to replicate multiple files across servers on-demand or on a...
UserProfileManger.exe periodically crashes while UPM 5.8 running in a Windows 32-bit OS
While running UPM 5.8 in a Windows 32-bit OS, customer may suffer a periodical UserProfileManger.exe crash, every 7 days exactly. Windows Application Event will log event 1000 for that crash with exception code 0xc0000005, which indicates memory Access Violation...
Issues with public store microsoft dynamic application with per app VPN
,Able to launch the application successfully however after entering the url in the application it gives the error "Your server is not available or doesn’t support this application"...
Difference between Fast Clone and Full Clone
Q : When using Machine Creation Services to create a Machine Catalog containing desktop OS VMs, you can now choose whether MCS provisions thin fast copy clones or thick full copy clones. What's the difference between them? Ans Since Machine Creation Services MCS was first released in XenDesktop...
Frequently Asked Questions During NetScaler MAS Troubleshooting
Citrix ADM, formerly NetScaler MAS The following section lists some of the frequently asked questions during diagnosis and troubleshooting of NetScaler MAS issues: How to verify the NetScaler MAS build version using CLI and support file? How does MAS fetch all the dashboard related data from...
How to Configure Microsoft MAK Volume Licensing in Provisioning Services Server
Configuration MAK in Provisioning Services Server...
Connection error XMM: An error occurred while getting provider information from the database.
XenMobile Mail Manager XMM when clicking "Test Connectivity" getting "Connection error: An error occurred while getting provider information from the database. This can be caused by Entity Framework using an incorrect connection string. Check the inner exceptions for details and ensure that the...
Troubleshooting XenCenter Proxy Authentication Issues
XenCenter does not connect to a proxy server One common problem with using a proxy server is that the client XenCenter can’t connect to it. You may receive the following error when trying to connect to a XenServer host after configuring to use a proxy server in XenCenter: You may also receive the...
XenMobile Server - Identity credential certificates (PKI) do not auto renew
MSCA Certificates can be set to expire on a certain interval, after hitting the XMS renewal policy default 30 days before expiration. User Certificates PKI are not renewing, leaving expired certificates on devices...
Error: “Connection to PVS Soap Server Failed” While SCOM Management Server Tries To Communicate with PVS Servers
Getting the following error when running: Check Requirements and Configuration for Citrix MPPVS: On PVS server search for below logs: C:\ProgramData\Citrix\Provisioning Services MP Agent\mppvsagt.log says “Security Support Provider Interface SSPI authentication failed” On Event viewer seeing logs...
How to Add a Domain Admin Group to Local Admin Group Using Role Based Access Control on XenMobile
This article describes how to add a group of domain admins to the local admin group within XenMobile Server so they have access to the console...
Secure Mail : Error Processing STA Ticket. Bad Request, Cannot Connect to Company Network
Cannot connect to company network and Error Processing STA Ticket. Bad Request. Seems to be happening when entering passcode. NetScalers went down due to network trouble between datacenters...
How to disable the prompt "Authentication is required to set the network proxy used for downloading"
After logon to Linux VDA ICA session,you will receive a prompt "Authentication is required to set the network proxy used for downloading" as below, which would annoy users...
StoreFront - Keywords Usage
A spaceis allowed between Keywords when multiple keywords are used. Syntax- KEYWORDS:keyword2 keyword2 Example: KEYWORDS: Auto Featured The default syntax is to have one space between two keywords. However, multiple spaces also do not produce any error. There can be spaces after the colon : in th...
Allowing communication from XenMobile apps to the Launch Darkly Service for feature flags
What are Feature Flags? Feature flags are a quality control measure for Citrix to be able to dynamically roll back to the previous working version of the app before a new feature was introduced. Since a bug fix on the public app stores is subject to delays due to app store submission and approval...
PVS Servers randomly became offline
PVS servers were randomly offline and then recover automatically. The issue could happen several times a day on different PVS server. When PVS server was offline, sometimes we saw Streamprocess event 11 logged in event log, but sometime not...
Demo to configure profile management through HDX policies
If you want to test to configure Citrix UPM ,you feel confused about the detail steps.This article will guide you one by one...
Unable to Import Windows 10 Gold Image into App Layering ELM: "Failed scanning a directory for files" because of Microsoft.MicrosoftOfficeHub
App Layering 4.0 - 4.5 : The Enterprise Layer Manager ELM fails while publishing an image. Error: "A failure occurred while importing the Layered Image. Failed scanning a directory for files" Be aware that this article is specifically about NTFS attribute handling regarding files in...
Bnistack error 85 - IOS Socket UNAVAILABLE - not counting retry
Target Devices actively connected to Provisioning Services suddenly exhibit severe performance issues such as: Target completely hangs Performance is extremely slow Number of retries increases dramatically Atthe same time the following error is found in the Event Logs inside the Target Device:...
PVS Targets run chkdsk at boot after the vDisk has been modified
Every time a PVS Target Device boots from a vDisk the OS detects problems with the C: drive and automatically runs chkdsk at boot time. The following events might be observed in the Windows Event Log on the Target Device: Event Log: System Source: Ntfs Event ID: 55 Text: The file system structure...
Changing DNS information on App layering ELM - 4.x
In 4.x, you cannot update DNS information by going to port 5480 MAIPAddress:5480...
Install XenServer tools silently
To silently install the XenServer Tools and to prevent the system from rebooting...
Why does Citrix Receiver send DNS query for nonexistent hostname?
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Question: Why does Citrix Receiver send DNS queries to similar NonExistingSubDomain? Answer: Citrix...
How to Hide a Store from Being Listed During Discovery with Receiver
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information To stop a Store from being listed during the Discovery process with Receiver change the properties of th...
XenServer- Server are in maintenance mode
XenServer are not able to connect to XenCenter...
File upload fails if the file size is Greater than 65k when ssl policy is bound to the ADC LBVIP
Can upload files of size only up to 64K 2. Cannot upload files larger than 64K upload stalls 3. SSL Policy with Action is bound to LB Vserver...
How to change control domain memory using XenCenter in XenServer 7.1 and higher?
This article describes the method to change the amount of memory allocated to the Control Domain using XenCenter...
PVS 7.13: XenServer PVS-Accelerator Introduction and Requirements
Note : This feature is only available in XenServer 7.1 and PVS 7.13 or later. XenServer PVS-Accelerator feature offers additional capabilities for customers using XenServer and Citrix Provisioning Services PVS. With this feature, the read requests from a PVS target device can now be cached on eac...
How to redirect request to different Hostname using Responder Feature of NetScaler
The objective of the article is to make use of NetScaler Responder Feature to redirect the request from 1 hostname to a different hostname. Example: The domain for a company has moved from exampleold.com to examplenew.com Now, even if the users access website.exampleold.com , the request should b...
How to create an SSL Listener/Server Certificate for Citrix Endpoint Management
This knowledge base article guides users through the process of generating an SSL/Server certificate for Endpoint Management 10.x on a Windows server...
How to Configure CEIP / Call Home for the Citrix License Server
Note: This feature is only available in the Citrix License Server 11.14.0.1 Build 19005 or later. Citrix Customer Experience Improvement Program CEIP is now enabled by default during License Server installation. Previously customers had to configure CEIP settings by editing CITRIX.opt or using...
How to Enable Password Expiration Notification on StoreFront 2.x
This article helps you configure StoreFront 2.x server to show password expiry warning message when you connect directly to StoreFront server...
How to Integrate Citrix Gateway with StoreFront for Access with Wyse Clients
This article describes how to integrate Citrix Gateway with StoreFront for access with Wyse clients...
Best Practices for deploying PVS in multi-geo environments
In scenarios where companies have a Global presence with multiple geographical locations, it is sometimes desirable to have a Provisioning Services Farm that spans multiple locations across the globe. PVS requires a constant andreliable connection to the SQL database. If there's a delay in...
Citrix Guidelines for Antivirus Software Configuration for Citrix Profile Management
This article provides guidelines for configuring antivirus software in environments using Citrix Profile Management Technology .These antivirus guidelines are not vendor-specific and are independent of the version of Citrix Profile Management deployed, except where explicitly stated. For Citrix...
StoreFront Events : the authentication protocols could not be enumerated because there is no challenge process
Issue : Cannot Complete Your Request From External Access Gateway With Event Logs as "the authentication protocols could not be enumerated because there is no challenge process "...
How to Configure Multiple Domains for Citrix Endpoint Management
The primary intent of this article is to provide steps on how to add additional domains in the Citrix Endpoint Management using Citrix Cloud Connector. This article is created assuming the first domain is already added to Citrix Endpoint Management...
How to Configure Certificate Based Authentication for Citrix Endpoint Management
The primary intent of this article is to provide steps on how an admin can enable certificate based authentication for Citrix Endpoint Management...
HTTP Open Redirect Vulnerability in License Server
This article explains the steps required to apply the manual workaround for the issue described in CTX219885 – Open Redirect Vulnerability in Citrix License Server for Windows and License Server VPX. This article is available on our website at the following address:...