5325 matches found
How To Test Port Connectivity Using PowerShell Without The Need To Install Telnet Client
Traditionally, admins will install the Telnet Client on a Windows machine to test the ability to reach a port on another computer. The purpose of this article is to provide instructions on how to test connectivity to a specific port on another device using Powershell and without the need to insta...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 11
Package name: xms10.14.0.11121.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin,...
Secure Hub for Android stops responding after upgrading to Android 13
End users after upgrading to Android 13 with Citrix Secure Hub installed and configured, may experience the following behavior: Secure Hub goes into an infinite spinning loop Citrix PIN gets prompted indefinitely...
TCP & ICMP session are not resumed after Auto reconnect
TCP & ICMP session are not resumed after Auto reconnect TCP Expectation by Customer When the Citrix Gateway client is disconnected and reconnect itself automatically, we expected the TCP communications to be resumed through the retransmission capacity of TCP...
Changes to Citrix Workspace Standard and ShareFile Content Collaboration in Citrix Workspace Bundles
Effective April 17, 2023, Cloud Software Group has made the decision to end of renewal EoR Citrix Workspace Standard and remove ShareFile Content Collaboration from the Citrix Workspace cloud and on-prem subscriptions. This change is part of our ongoing efforts to enhance our product offerings an...
Virtual Application Launch Failure with error "The published resource is not available currently"
Launch virtual app failure via Gateway with error :"The published resource is not available currently"...
Updating Expired DigiCertSHA2SecureServerCA Certificate in Citrix Workspace app for Linux
Users may face issues while connecting to an HDX session...
Virtual Servers and Service Groups DOWN after secondary ADC upgrade
Virtual Servers and Service Groups DOWN after secondary NetScaler upgrade...
App Layering - Windows and Office activation lost after upgrading to 2211
Provisioned machines with user layers lose their Windows activation status or Office will report not being activated, after upgrading to App Layering 2211...
How to Query License Usage Through PowerShell command in DDC
Admin needs to leverage PowerShell to get the usage of Citrix license in DDC...
How to hide Storefront store from NetScaler Gateway
This article address a workaround to hide multiple stores' choice when adding account via NetScaler Gateway in Workspace at the fist time...
Upgraded Citrix ADC from 12.1 to 13.0. MFA now giving extra field.
We just upgraded our secondary Netscaler to version 13.0-89.7 firmware. The issue we are having is an extra field appeared on the Imprivata ID 2-Factor page that was not there before. We hadn't upgraded the Primary, yet since this was an issue. Not having this issue on 12.1. Do we need to set up...
MPX/SDX Series 9100/16000, GUI LOM access to configuration settings are read-only
On a new MPX/SDX 9100/16000 appliance, LOM Access works fine via the CLI shell; however, while LOM Access and login via GUI are functional, the settings menu is disabled grayed out, preventing any changes from being made. It behaves as if there is read-only access even when logged in as the admin...
Disconnected sessions not reconnecting in Server VDA 2203 and higher
After a disconnection the user profile stays active on the server the user was first logged and is locked. When users get disconnected and click the Desktop-icon to get into their session again, they always get a temporary profile on another server. No additional configuration regarding...
PVS - Unable to add new machines to existing Catalog
Unable to add new target devices to existing catalog using Virtual Desktop setup wizard/Streamed Wizard...
A System Reserved partition is visible in a vDisk when it is created using the Imaging Wizard.
Using the Imaging Wizard a new vDisk is created. A drive letter is assigned to the System Reserved partition and it is visible in the new vDisk. It is expected behavior by design. The System Reserved partition should be invisible to users. Before publishing the vDisk to target devices, the drive...
[VPN Plugin] Transfer Login keeps Loading with Non-English language setting
In Citrix Gateway VPN environment, you may observe the following issue when "Transfer Login": After clicking "Transfer" on Client VPN plugin, the button keepsspinning loading and stuck. Logs investigation show the following clues: Problem can only be observed in Non-English language setting Plugi...
Microsoft Teams optimization on Citrix Workspace app for Chrome OS
Pre-requisites/System Requirements Why you should use Teams optimization Configuring Microsoft Teams optimization Caveats Troubleshooting Pre-requisites/System Requirements...
More data flow occupies by PVS server after NAS server failover
To improve NAS server high availability,NAS storage controllers are created as failover group to provide fault tolerance for hardware issues and maintenance tasks. Sometimes, if one NAS storage controller needs to shutdown for maintenance or corrupted due tohardwarefailure, it will failover to...
Cookies generated by VPN Vserver lack Secure/SameSite/HttpOnly flags
Cookies generated by VPN Vserver lack Secure/SameSite/HttpOnly flags...
Unable to use managed-app-utility.jar from MAM-SDK with Java 11
Building a custom app using Java 11 or later, the gradle build chain fails when invoking the final stage "task generateMdx" as the jar file for this stage requiresJava 1.7/1.8 Java/JDK 8...
Reduce logon time with Profile Management
Profile Management provides various features to improve logon performance. Examples are Profile streaming, Enable profile streaming for folders, Accelerate folder mirroring, Enable the Profile container for the entire user profile, and more. These features are helpful in scenarios where profiles...
WEM 2203: Citrix WEM Service Citrix.Wem.Agent.Service.exe crash
After installing WEM Agent version 2203, the following system events are logged in the VDA: Event ID 1026: .NET Runtime Application: Citrix.Wem.Agent.Service.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. and Event ID 1000: Faulting...
Troubleshoot Gray or Black Screen
Troubleshooting steps for gray / black screen: Problem| Solution ---|--- Check the event log when gray screen appears or seamless apps fail to launch| Error ID 1002CTX220418 Error ID 1005 and 1003CTX312452 Gray screen when launching Citrix Virtual Desktop with Citrix WEM Service Agent | CTX312240...
Cannot activate Microsoft Pinyin IME in Windows server 2016/2019/2022
Cannot activate Microsoft Pinyin IME in Windows server 2016/2019/2022 VDA if client keyboard layout set “sync only once” mode Following are the details of the error, 1. VDA OS is a Windows server 2016/2019/2022 English version. 2. CWA Windows set the keyboard layout to “Sync only once – when the...
How to Manually Configure Certificate Trust in Web Interface for NetScaler
This article describes how to import a root Certificate Authority CA into the NetScaler's trusted certificate store using the CLI. Setting up the certificate trust is necessary when deploying Web Interface for NetScaler in Gateway Direct Mode with the Authentication Point set to Access Gateway: A...
Citrix Analytics Service (CAS) Onboarding Assistant
CAS Onboarding Assistant helps troubleshoot issues while onboarding your StoreFront with Citrix Analytics. The Storefront server might fail to connect to Citrix Analytics after importing the configuration settings from Citrix Analytics to your StoreFront server. CAS Onboarding Assistant checks al...
Citrix Studio Mandatory Upgrade
Citrix Studio shows the messageMandatory Upgrade...
How to increase the PVS write cache disk
Increasing the Write Cache disk in PVS target devices...
Power actions fail for all target devices from PVS console
When attempting to power manage Target Devices via Citrix PVS, the power actions for Restart and Shutdown are failing., i.e. right click Target Device Restart or Shutdown, the process starts but fails with status "Failed". No errors are reported in the event logs...
Incoming audio issue on Microsoft Teams optimization for CWA HTML5
Any user on optimized Microsoft Teams is not able to receive any incoming audio during audio or video calls. Video streaming is not impacted. Users who meet below conditions are likely to see the issue are on Citrix Workspace app for HTML5 AND have enabled Microsoft Teams optimization...
Error: "Invalid File Format" while submitting a CSR on tools.xm.citrix.com
When submitting the CSR the Admin Receives: "Error: Invalid File format" CSR is generated viaIIS according to the documentation: https://docs.citrix.com/en-us/xenmobile/server/authentication/apns.html...
Use Email based discovery for Workspace with Citrix Cloud
Before 2023 ======== Email based discovery can be used to add a Store to the Workspace, using the email address instead of the Store URL. We could do this for on-prem Stores, even with Gateway. The steps are provided here...
Citrix Endpoint Management (aka XenMobile Server) 10.12.0 Rolling Patch 11
Package name: xms10.12.0.11103.bin For: XenMobile Server 10.12.0 Deployment type: On-premises only Replaces: xms10.12.0.11004.bin, xms10.12.0.10917.bin, xms10.12.0.10818.bin, xms10.12.0.10714.bin, xms10.12.0.10613.bin, xms10.12.0.10539.bin, xms10.12.0.10417.bin, xms10.12.0.10324.bin,...
Diagnostic data to collect for Citrix Tech Support when a Citrix Browser App fails to launch
To find out what is going wrong when a Citrix browser app fails to launch, tech support needs: Decrypted Fiddler traces, the output from the terminal window, and Citrix Browser debug logs...
Microsoft Teams optimization not working for self-hosted Citrix Workspace app for Chrome OS users
Users who meet all below conditions use self-hosted/repackaged versions of Citrix Workspace app for Chrome OS from their own enterprise admin consoles AND have updated to Chrome OS Version 96 and above, AND have enabled Microsoft Teams optimization AND are onversion 2111 of Citrix Workspace app f...
SDWAN: Virtual paths are flapping.
The virtual paths are fluctuating from GOOD to BAD/DEAD and vice versa. This can be checked under Monitoring Statistics Path Summary table. The Loss % of upload paths of DC to Branch SDWAN were showing 43 % and 8 % as shown below:...
What are the storage space requirements for successful VM migration across Storage repositories?
When performing storage xenmotion moving of disks from one SR to another while it is attached to a VM that is running, it fails with insufficient space...
How to debug and resolve ADM-HA DB Streaming broken issues
...
After command-line install of Workspace App 2107, there in no Add button to add additional Stores
When installing CWA via command line that includes a store, the Add button in Accounts may be missing...
SDWAN Center: Getting "An internal error has occurred" while trying to fetch Virtual path details using the NITRO API Command
...
Citrix Provisioning Services - Target Fails To BDM Boot When Running The Imaging Wizard
When using BDM to boot the Master Target Device to capture a new vDisk it fails to boot. With verbose mode enabled in the bootstrap you will see the Target download the bootstrap and then login to a PVS Server at which point it will sit at a black screen indefinitely...
Citrix Cloud : VDAs session count increases and the Load index does not show the right value
Events on Server VDA: Event ID : 1039 Source : Citrix Desktop Service Error Details : The Citrix Desktop Service failed to initialize a performance counter. Load management associated with this counter will be disabled...
Storefront page displayed in Dutch instead of English
In certain conditions, the StoreFront web page may be displayed in a language other than English. In this instance, we are using Dutch as an example but this applies to any language...
CVAD 1912 CU2 || Unable launch applications / Desktop from client - Unknown client error 1110, Proxy error
User can access to Published app locally. .User cannot access published apps or desktop through VPN from client machine.Ping and access Domain server, local DNS, etc working fine...
Tracing Network Traffic from Receiver for Web to StoreFront Services
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to obtain a Fiddler trace of the network traffic between the Receiver for...
XenApp UNIX Error : Latency Issue with Published Application or Desktops from XenApp for UNIX through Citrix Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. While using Citrix Receiver 3.x to access published application from Citrix XenApp for UNIX, users...
Grey Screen when Launching Citrix Virtual Desktop with Citrix WEM Service Agent.
Citrix Virtual Desktops with Citrix Workspace Environment Management Service agents installed may encounter grey screens on launch...
ADC Fails To Connect To ADM for Pooled Licensing
When trying to add the ADC to the ADM for Pooled Licensing, or CPU based licensing, or anything that uses ADM as the license server, you receive an errror. Error might be "Unable to connect to licenseserver" or "Registration of device failed"...