Hotfix XS82E026 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX316324 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

Citrix Hypervisor 8.2 : xe-toolstack-restart causes the PVS VMs to go into PowerState Unknown.

PVS VMs may showPowerState Unknown inCitrix Studio when the toolstack is restarted on the XenServer Hypervisor hosting the VMs. Currently logged in sessions will be unaffected however any new user trying to log may encounter an error as the site is unable to determine if any VMs are powered on an...

Citrix Application Delivery Controller, Citrix Gateway, and Citrix SD-WAN WANOP Edition appliance Security Update

Multiple vulnerabilities have been discovered in Citrix ADCformerly known as NetScaler ADC, Citrix Gateway formerly known as NetScaler Gateway, and Citrix SD-WAN WANOP Edition appliance models 4000-WO, 4100-WO, 5000-WO, and 5100-WO. These vulnerabilities, if exploited,could result in the followin...

Citrix Application Delivery Controller and Citrix Gateway - SAML Configuration Reference Guide

This article is intended for customers who have configured their Citrix ADC or Citrix Gateway as SAML IdP Identity Provider or SAML SP Service Provider or both. If Citrix ADC or Citrix Gateway appliances are not upgraded to the recommended versions and if the SAML configuration is not configured...

Citrix Cloud Connector Security Update

A vulnerability has been identified in Citrix Cloud Connector that may result in sensitive information being stored in the Citrix Cloud Connector installation log files which, if exploited, could allow access to a customer’s Citrix Cloud environment. CVE ID| Description| Vulnerability Type|...

HDX Adaptive Transport Configuration for Gateway Service

If you have users that use Workspace app for Linux or Android to access virtual apps or desktops through Gateway Service, they may be unable to launch sessions after Enlightened Data Transport EDT is enabled in Gateway Service...

CWA HTML5 | Unable to print using Citrix PDF Printer

When trying to print from a published application, the users select the "Citrix PDF Printer" observe the message: "Getting PDF file...." on the bottom right of the webpage but do not see the "Continue print dialog" after which the document would open within a new tab. Additionally, this behavior ...

After Updating to Citrix Workspace App for Windows 1912 CU4 USB Card Readers No Longer Work in Epic

Redirecting Ingenico credit card readers does not work as expected in Epic applications after upgrading to Citrix Workspace App for Windows 1912 CU4...

Meeting links in Secure Mail iOS are not opening in correct applications

Any meeting link opened through Secure Mail does not open the application and gets stuck at Secure Web...

Write cache drives remain offline after creating the target devices through XDSW

Write cache drives remain offline after creating the target devices through XDSW. Moreover, the write cache data will be redirected to the PVS Server local diskautomatically...

Home screen icons(shortcuts) are removed after every Android update

On Android Enterprise Full managed device, Home screen appsshortcuts are getting removed after Android UpdateSamsung Patch. This happens only on Samsung devices and with all patches available. This is not specific to any patch...

CVAD 1912 CU2 || Unable launch applications / Desktop from client - Unknown client error 1110, Proxy error

User can access to Published app locally. .User cannot access published apps or desktop through VPN from client machine.Ping and access Domain server, local DNS, etc working fine...

Upgrade CA server from SHA1 to SHA256

The objective of this article is to explain what SHA-1 is and how to upgrade the XM XenMobile server with SHA-1 based Certificate...

"Citrix gateway plug-in for java is not supported" on all web browsers except IE

After upgrading ADCsoftware to 13.0 7+ The following isthe error message users will see on web browsers: Citrix Gateway Plug-in for Java is not supported. For further help or information, contact your help desk or system administrator."...

StoreFront 1912 CU2 - Error when joining StoreFront cluster Event ID 1,2,4 with OS on languages French/German

ID 1,2,4 from Citrix Cluster Join Service in event viewer. The issue is only with SF 1912 LTSR CU1 or above. The issue is specifically with Server OS running language French/German non-english...

SDWAN doesn't support "MSS Clamping" in PPPoE Internet Service (Before version 11.3.1), that causes some external web pages can't be loaded

When users access internet web servers through SDWAN Internet Service. Meanwhile, the Internet Service is a PPPoE Link.The internet access may fail when load some pages...

Content Switch Virtual Server goes down when the LB VIP bound goes down

The Content Switching Virtual Server goes down if even one of the Load Balancing Virtual Server configured at the back of Content Switch Policy goes down...

SD-WAN Virtual Path DEAD and path NOT sending VP headbeart

Virtual PathVP between SD-WAN MCNmaster control node and all branches is DEAD. In MCN GUI statistic, Virtual Path detailed VP status shows dead reason is "SILENCE". MCN---Branch direction path. NO hearbeat being sent out from "kbps" column with 0 results. MCN could receive branch's heartbeat...

Unable to drag Published Apps between monitors

Users are unable to drag the application between monitors. Monitors use different resolution...

Http/1.1 Internal Server Error 43531 Error after upgrading to Citrix Gateway 13.0 71.44 and 12.1 60.16

After successful authentication on Citrix Gateway, the enumeration of the published application failed with the error below: Http/1.1 Internal Server Error 43531...

Experiencing Graphics Corruption After Upgrading to Citrix Workspace for ChromeOS 2106

End users experiencing graphics corruption after upgrading to Citrix Workspace App for ChromeOS 2106 21.6...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 3

Package name:xms10.13.0.10329.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces:xms10.13.0.10129.bin and xms10.13.0.10212.bin Date:May 2021 Languages supported:English US Important notes about this update As a best practice, Citrix recommends that you install this and...

SSON/Passthrough authentication not working with Edge browser

User tries to logon to MS Edge browser via SSON User is prompted to enter username and password instead of getting logged in automatically with SSON as expected...

Deploying Enterprise Apps on AE | Console message: Cannot Be Required App

When an Enterprise application is uploaded to the Google Play Store using the Android Enterprise method, we are prompted to make this appOptional only. Console message: Cannot Be Required App is an Enterprise app and cannot be deployed as a required app for Android Enterprise. It can be included ...

Error: "Cannot connect to the Citrix XenApp server. The Citrix SSL server you have selected is not accepting connections"

When launching an application through Citrix Gateway, the following error is displayed: "Cannot connect to the Citrix XenApp server. The Citrix SSL server you have selected is not accepting connections"...

Hotfix XS82E020 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart the XAPI Toolstack Content live patchable| No Baselines for Live Patch| N/A Revision History|...

Citrix Workspace App - Duplicate published app icons showing up in the endpoints

The customer recently deployed CWA through all company’s workstations and created a GPO to push the Store to CWA in the machines He noticed after the deployment that the endpoints and CWA show a duplicate of each published app Also, CWA shows two stores of the same name...

How to upgrade NVIDIA drivers on Citrix Hypervisor

How to upgrade NVIDIA drivers on Citrix Hypervisor...

Citrix Workspace App Security Update

Description of Problem A vulnerability has been identified that could result in a local user escalating their privilege level to SYSTEM on the computer running Citrix Workspace app for Windows. The vulnerability has the following identifier: CVE ID| Description| Vulnerability Type| Pre-conditions...

Error when starting an App / Exe on a redirected Client Mapped Drive - Windows cannot access \\Client\C$\Application.exe

When starting an Application on theredirected Client Mapped Drive, You may be faced with this error: Windows cannot access \\Client\C$\Application.exe You do not have permissions to access\\Client\C$\Application.exe. Contact your network administrator to request access...

Target device fails to boot from promoted vdisk : LoadImage error: not found

Create a new vdisk version ,make changes to this version ,and boot target device from the new version failed: LoadImage error: not found...

Smart Access Filters does not work for devices accessing via Secure Hub / Citrix Endpoint Management (XenMobile)

Smart Access Filters does not work for the ICA traffic originating from Secure Hub / Citrix Endpoint Management XenMobile. The Smart Access Filters work as expected for sessions launched via the NetScaler Gateway - OnlySecure Hub / Citrix Endpoint Management XenMobile session are affected...

Issues with Storefront Authentication via iFrame on SharePoint - SSO & Username + Password do not work

Authentication works if you connect directly to Storefront but it fails when accessingStorefront via iFrame on Sharepoint, You might encounter these errors when Authenticating: SSO fails with error "Unable to log on with the account that you used to log on to the computer" Manual Username+Passwor...

How to create read-only users on xenserver

Create read-only users on xenserver...

Receiver for Web Workaround with NPAPI Support Removal in Google Chrome

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The removal of NPAPI support will affect user experience for users who access Citrix Receiver for We...

Citrix Endpoint Management AutoDiscovery Service Migration FAQ

What Changed? On April 15th Citrix Legacy AutoDiscovery Service Records were migrated ads.xm.cloud.com to discovery.cem.cloud.us What will we see on first Logon? 1. Citrix Active Discovery Service ADSUI→ shows no domain claimed After login will see no domains in ADS UI when they first logon. No...

Tracing Network Traffic from Receiver for Web to StoreFront Services

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to obtain a Fiddler trace of the network traffic between the Receiver for...

Error: "Login Failed. The address given did not provide a valid App list" in Citrix Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The following error message is displayed on a smart phone when connecting to Citrix Receiver: “Login...

XenApp UNIX Error : Latency Issue with Published Application or Desktops from XenApp for UNIX through Citrix Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. While using Citrix Receiver 3.x to access published application from Citrix XenApp for UNIX, users...

Unable to add new PVS devices to Citrix Cloud with the setup wizard

While using the Setup Wizard to add new PVS target devices to Machine Catalogs in Citrix Cloud the operations fails with the error "Cannot connect to the Citrix Virtual Desktops Controller at : Citrix Virtual Desktops FullAdmin or MachineAdmin permission required."...

Receiver for Chromebook Users Cannot Log On to Access Gateway Enterprise Edition

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Users running the Receiver for Chromebook 1.0 cannot log on to Access Gateway Enterprise Edition...

Cannot Connect Session Previously Disconnected From Receiver Linux

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. When the user tries to reconnect the session that was previously disconnected for Linux from Citrix...

Failed to publish image with platform layer if offload Compositing feature is enabled.

When offload Compositing feature is enabled, you may failed to publish image, which contains a platform layer. ELM log shows the following error: "An unexpected error occurred; export the log files and notify Technical Support that this error occurred."...

Citrix ShareFile storage zones controller security update

Description of Problem A security issue has been identified in the Citrix ShareFile storage zones controller which, if exploited, would allow an unauthenticated attacker to remotely compromise the storage zones controller. The issue has been given the following identifier: CVE-ID | Description |...

Hotfix XS82E023 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| None Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Apr 27, 2021...

Windows does not recognize the VMXNET3 on App layer after upgraded to Windows 10 20H2.

After upgraded to Windows 10 20H2 on OS layer, then add a new version to App layer or platform layer, Windows virtual machine does not recognize the VMXNET3 virtual adapter. In the Windows device manager, you see a message similar to on packing machine: This device cannot start. Code 10 Operation...

Grey Screen when Launching Citrix Virtual Desktop with Citrix WEM Service Agent.

Citrix Virtual Desktops with Citrix Workspace Environment Management Service agents installed may encounter grey screens on launch...

WEM Policies not taking effect on VDA

Removed VDA from WEM agent console machines listing and removed the WEM agent software Policies still configured from original policy in WEM...

Rendezvous Protocol Is Not Functioning With Citrix App Layered Virtual Delivery Agents (VDA) via Citrix Cloud

Rendezvous Protocol does not function as expected and connect to the Gateway Service directly...

FAQ: Receiver for Windows 4.2

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Q: When was Citrix Receiver 4.2 publicly released? A: Dec 3, 2014 Q: What features does Citrix...