Driver Disk for Avago mpt3sas 38.00.00.00 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Avago's mpt3sas driver and wish to use the latest version of the following: Driver Module| Version ---|--- mpt3sas| 38.00.00.00 Issues Resolved In this Driver Disk Includes general enhancements a...

Citrix Hypervisor 8.2 unable to load 2nd HBA card

Jun 4 15:46:50 hostname kernel: 75.692775 xen: -- pirq=85 - irq=85 gsi=85Jun 4 15:46:50 hostname kernel: 75.692987 Failed to setup GSI :85, errcode:-28Jun 4 15:46:50 hostname kernel: 75.928523 lpfc 0000:87:00.1: 3:6101 Disabling NVME support: Not supported by firmware: 1 1Jun 4 15:46:50 hostname...

Hotfix XS82E028 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| None Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Jun 21, 2021...

Error: "No Such FIPS Key" when Trying to Install Certificate and FIPS Key on ADC FIPS Appliance

When installing a certificate definition using a certificate file and an FIPS Key, the ADCrejects the installation attempt with error: "No such FIPS Key"...

ADM and Director Intergration missing Network HDX data: Error "No details are available" or blank page

Running Citrix ADM 13.0 latest and attempting to integrated the network function into our Citrix Director 1912. Attempted to use both HTTP and HTTPS. WIth HTTP the network tab on director is blank. With HTTPS it say no details are available. The following guide was used:...

Unable to Add Account Using Citrix Workspace App for Mac 21.6 with Error: , “Key size is not permitted for this use in certificate"

Trying to add an account on Citrix Workspace App for Mac 21.6 on macOS 10.15, receiving the following error: Cannot add account Contact your help desk with the error description that you receive. For example, “Key size is not permitted for this use in certificate.” RFMAC-8431...

SD-WAN Diagnostics Tool traffic (ping, traceroute and iperf) is being dropped by firewall policy

SD-WAN Diagnostics Tool traffic ping, traceroute and iperf is being dropped by a firewall policy manually configured to drop traffic that has not been explicitly allowed...

Unable to launch a VDI (second hop) within a active VDI session (first hop), error “An incorrect pin was presented to the security device”

The customer has FAS in place and it is working fine They are testing the VDI sessions and users can launch Desktops when using their workstations endpoints If they try to launch a second Desktop session second hop within the current VDI session using CWA, they get an error “An incorrect pin was...

No microphone in session via Android

Microphone is not working inside Android mobile application. 2. Audio redirected into the session 3. Citrix GPO applied for client audio redirection 4. Microphone permission is allowed inside android / iOS for Workspace app VDA version 1912.0.1000.24525 Audio/Microphone works via Windows...

How to Migrate GEN2 Hyper-V Machines to Citrix Hypervisor

Migrate VMs from Hyper-v to Xenserver/Citrix Hypervisor...

Issue with Activation Lock Bypass command Endpoint management console for iPhone only.

Issue: On supervised iPhone devices, when we send Activation lock Bypass command from console, it will always results in failure and we can see the error message under Device Details - Delivery Groups. Issue is seen only iPhone models and on iPad it works fine. We have confirmed Activation lock...

Secure Hub shows an error and fails to connect after upgrading to a fixed firmware build to address CVE-2020-8299/ CVE-2020-8300

Secure Hub shows an error and fails to connect after upgrading to a fixed firmware build to addressCVE-2020-8299/ CVE-2020-8300. Users can no longer log in to Secure Hub or if already logged in cannot refresh policies...

How to remove the File Transfer Tab in a Full VPN NetScaler Gateway

How to remove the "File Transfer" Tab to prevent users from downloading files when accessing the environment through the NetScaler Gateway...

Storefront page displayed in Dutch instead of English

In certain conditions, the StoreFront web page may be displayed in a language other than English. In this instance, we are using Dutch as an example but this applies to any language...

Citrix Hypervisor Security Update

Several security issues have been identified that affect Citrix Hypervisor: Two issues, each of which may each allow privileged code in a guest VM to cause the host to crash or become unresponsive. These two issues only affect systems where the malicious guest VM has a physical PCI device passed...

Citrix Hypervisor 8.2 : xe-toolstack-restart causes the PVS VMs to go into PowerState Unknown.

PVS VMs may showPowerState Unknown inCitrix Studio when the toolstack is restarted on the XenServer Hypervisor hosting the VMs. Currently logged in sessions will be unaffected however any new user trying to log may encounter an error as the site is unable to determine if any VMs are powered on an...

Hotfix XS82E026 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX316324 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

Citrix Application Delivery Controller, Citrix Gateway, and Citrix SD-WAN WANOP Edition appliance Security Update

Multiple vulnerabilities have been discovered in Citrix ADCformerly known as NetScaler ADC, Citrix Gateway formerly known as NetScaler Gateway, and Citrix SD-WAN WANOP Edition appliance models 4000-WO, 4100-WO, 5000-WO, and 5100-WO. These vulnerabilities, if exploited,could result in the followin...

HDX Adaptive Transport Configuration for Gateway Service

If you have users that use Workspace app for Linux or Android to access virtual apps or desktops through Gateway Service, they may be unable to launch sessions after Enlightened Data Transport EDT is enabled in Gateway Service...

Citrix Application Delivery Controller and Citrix Gateway - SAML Configuration Reference Guide

This article is intended for customers who have configured their Citrix ADC or Citrix Gateway as SAML IdP Identity Provider or SAML SP Service Provider or both. If Citrix ADC or Citrix Gateway appliances are not upgraded to the recommended versions and if the SAML configuration is not configured...

Citrix Cloud Connector Security Update

A vulnerability has been identified in Citrix Cloud Connector that may result in sensitive information being stored in the Citrix Cloud Connector installation log files which, if exploited, could allow access to a customer’s Citrix Cloud environment. CVE ID| Description| Vulnerability Type|...

CWA HTML5 | Unable to print using Citrix PDF Printer

When trying to print from a published application, the users select the "Citrix PDF Printer" observe the message: "Getting PDF file...." on the bottom right of the webpage but do not see the "Continue print dialog" after which the document would open within a new tab. Additionally, this behavior ...

After Updating to Citrix Workspace App for Windows 1912 CU4 USB Card Readers No Longer Work in Epic

Redirecting Ingenico credit card readers does not work as expected in Epic applications after upgrading to Citrix Workspace App for Windows 1912 CU4...

Meeting links in Secure Mail iOS are not opening in correct applications

Any meeting link opened through Secure Mail does not open the application and gets stuck at Secure Web...

Write cache drives remain offline after creating the target devices through XDSW

Write cache drives remain offline after creating the target devices through XDSW. Moreover, the write cache data will be redirected to the PVS Server local diskautomatically...

CVAD 1912 CU2 || Unable launch applications / Desktop from client - Unknown client error 1110, Proxy error

User can access to Published app locally. .User cannot access published apps or desktop through VPN from client machine.Ping and access Domain server, local DNS, etc working fine...

Home screen icons(shortcuts) are removed after every Android update

On Android Enterprise Full managed device, Home screen appsshortcuts are getting removed after Android UpdateSamsung Patch. This happens only on Samsung devices and with all patches available. This is not specific to any patch...

Upgrade CA server from SHA1 to SHA256

The objective of this article is to explain what SHA-1 is and how to upgrade the XM XenMobile server with SHA-1 based Certificate...

"Citrix gateway plug-in for java is not supported" on all web browsers except IE

After upgrading ADCsoftware to 13.0 7+ The following isthe error message users will see on web browsers: Citrix Gateway Plug-in for Java is not supported. For further help or information, contact your help desk or system administrator."...

StoreFront 1912 CU2 - Error when joining StoreFront cluster Event ID 1,2,4 with OS on languages French/German

ID 1,2,4 from Citrix Cluster Join Service in event viewer. The issue is only with SF 1912 LTSR CU1 or above. The issue is specifically with Server OS running language French/German non-english...

SDWAN doesn't support "MSS Clamping" in PPPoE Internet Service (Before version 11.3.1), that causes some external web pages can't be loaded

When users access internet web servers through SDWAN Internet Service. Meanwhile, the Internet Service is a PPPoE Link.The internet access may fail when load some pages...

Content Switch Virtual Server goes down when the LB VIP bound goes down

The Content Switching Virtual Server goes down if even one of the Load Balancing Virtual Server configured at the back of Content Switch Policy goes down...

Unable to drag Published Apps between monitors

Users are unable to drag the application between monitors. Monitors use different resolution...

Http/1.1 Internal Server Error 43531 Error after upgrading to Citrix Gateway 13.0 71.44 and 12.1 60.16

After successful authentication on Citrix Gateway, the enumeration of the published application failed with the error below: Http/1.1 Internal Server Error 43531...

SD-WAN Virtual Path DEAD and path NOT sending VP headbeart

Virtual PathVP between SD-WAN MCNmaster control node and all branches is DEAD. In MCN GUI statistic, Virtual Path detailed VP status shows dead reason is "SILENCE". MCN---Branch direction path. NO hearbeat being sent out from "kbps" column with 0 results. MCN could receive branch's heartbeat...

Experiencing Graphics Corruption After Upgrading to Citrix Workspace for ChromeOS 2106

End users experiencing graphics corruption after upgrading to Citrix Workspace App for ChromeOS 2106 21.6...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 3

Package name:xms10.13.0.10329.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces:xms10.13.0.10129.bin and xms10.13.0.10212.bin Date:May 2021 Languages supported:English US Important notes about this update As a best practice, Citrix recommends that you install this and...

Deploying Enterprise Apps on AE | Console message: Cannot Be Required App

When an Enterprise application is uploaded to the Google Play Store using the Android Enterprise method, we are prompted to make this appOptional only. Console message: Cannot Be Required App is an Enterprise app and cannot be deployed as a required app for Android Enterprise. It can be included ...

Error: "Cannot connect to the Citrix XenApp server. The Citrix SSL server you have selected is not accepting connections"

When launching an application through Citrix Gateway, the following error is displayed: "Cannot connect to the Citrix XenApp server. The Citrix SSL server you have selected is not accepting connections"...

SSON/Passthrough authentication not working with Edge browser

User tries to logon to MS Edge browser via SSON User is prompted to enter username and password instead of getting logged in automatically with SSON as expected...

Hotfix XS82E020 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart the XAPI Toolstack Content live patchable| No Baselines for Live Patch| N/A Revision History|...

Citrix Workspace App - Duplicate published app icons showing up in the endpoints

The customer recently deployed CWA through all company’s workstations and created a GPO to push the Store to CWA in the machines He noticed after the deployment that the endpoints and CWA show a duplicate of each published app Also, CWA shows two stores of the same name...

How to upgrade NVIDIA drivers on Citrix Hypervisor

How to upgrade NVIDIA drivers on Citrix Hypervisor...

Citrix Workspace App Security Update

Description of Problem A vulnerability has been identified that could result in a local user escalating their privilege level to SYSTEM on the computer running Citrix Workspace app for Windows. The vulnerability has the following identifier: CVE ID| Description| Vulnerability Type| Pre-conditions...

Error when starting an App / Exe on a redirected Client Mapped Drive - Windows cannot access \\Client\C$\Application.exe

When starting an Application on theredirected Client Mapped Drive, You may be faced with this error: Windows cannot access \\Client\C$\Application.exe You do not have permissions to access\\Client\C$\Application.exe. Contact your network administrator to request access...

Target device fails to boot from promoted vdisk : LoadImage error: not found

Create a new vdisk version ,make changes to this version ,and boot target device from the new version failed: LoadImage error: not found...

Issues with Storefront Authentication via iFrame on SharePoint - SSO & Username + Password do not work

Authentication works if you connect directly to Storefront but it fails when accessingStorefront via iFrame on Sharepoint, You might encounter these errors when Authenticating: SSO fails with error "Unable to log on with the account that you used to log on to the computer" Manual Username+Passwor...

Smart Access Filters does not work for devices accessing via Secure Hub / Citrix Endpoint Management (XenMobile)

Smart Access Filters does not work for the ICA traffic originating from Secure Hub / Citrix Endpoint Management XenMobile. The Smart Access Filters work as expected for sessions launched via the NetScaler Gateway - OnlySecure Hub / Citrix Endpoint Management XenMobile session are affected...

How to create read-only users on xenserver

Create read-only users on xenserver...

Cannot Connect Session Previously Disconnected From Receiver Linux

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. When the user tries to reconnect the session that was previously disconnected for Linux from Citrix...