Microsoft Security Update Validation Report September 2023

Microsoft’s September 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues September still be found upon implementation. Follow best practices for testing and installing...

App Layering | The digital signature on wfica32.exe is invalid

When opening a Citrix application from the store, the .ica is downloaded to the computer. When that .ica file is opened, an error message appears: "The digital signature on wfica32.exe is invalid."...

Unable to delete VDI: "The provisioning task already running on the Machine Catalog"

Unable to remove the VDI from the catalog with error:"The provisioning task already running on the Machine Catalog"...

NetScaler NTP sync failure when NTP server Root Dispersion value greater that 1 second

NetScaler NTP sync failure when Root Dispersion value is larger than 1 second. Dispersion isthe maximum difference recorded between the NTP client and the NTP serverrecorded in seconds. Root Dispersion measures the maximum amount of variance between the NTP server and its known time source. If...

Cannot complete your request error when using Azure AD saml authentication

SAML authentication policy for AG has been configured. The IDP is Azure AD. However, "Can not complete your request error" appeared when using AG SSO Storefront...

Occasional EPA scan failures may occur due to incomplete downloading of the Client EPA plugin

Occasional failures in downloading the Client EPA plugin can result in the EPA scan not functioning properly...

monitor status "Unkown" with Last response "Probe Skipped, Service status OFS"

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Network Printers not getting mapped

Network Printers not getting mapped...

"This Apple ID can't be used to make purchases" error when installing Secure Hub on DEP devices

When attempting to download and install the Citrix Secure Hub app on devices enrolled through the Device Enrollment Program DEP using a Managed Apple ID in Apple Business Manager ABM, users may encounter the error message: "This Apple ID can't be used to make purchases."...

Copy(CTRL+C) and Paste (CTRL+V) is not working on MAC when using Russian language

CopyCTRL+C and Paste CTRL+V is not working on MAC when using the Russian language...

CWA for iOS: Cannot verify this server's certificate

Starting with Citrix Workspace App version 20.9, adding an account on the Workspace app gives an error "Cannot verify this server's certificate: . The server might not be secure. To continue access, tap Setup and check "Ignore certificate warning"...

"Failed to convert Boot Configuration Data. The system cannot find the file specified. (0x00000002)"

Attemtpting to run P2pvs and get error "Failed to convert Boot Configuration Data. The system cannot find the file specified. 0x00000002" Followed https://support.citrix.com/article/CTX202159 and still same issue...

Efficiently manage orphaned Azure resources with Citrix

Orphaned resources are unused resources present in the system and they can lead to unnecessary expenses. Citrix provides a detailed scanning functionality to identify orphaned resources present in the system offering administrators better ways for resource management. This feature helps in cost...

After VDA upgrade from 1912 to 2203 Apps are not launching

After VDA upgrade from 1912 to 2203, apps are not launching. Showing error "The Citrix server cannot currently process the request to launch this published application." A MetaFrameEvent is logged on the VDA "Ensure that the application is installed, and that the user has permission to launch it....

ADM Cloud Users are not able to view Users & Roles options under settings in Citrix ADM GUI

Invited/cloned users will not have access to Users & Roles access on Citrix ADM Cloud Path ==In the Citrix ADM GUI, navigate to Settings Users & Roles Users...

App Layering - Layer Stuck in "Editing" State

Layer stuck in 'Editing' State Layer doesn't get finalized even after cliking on the 'Finalize' button...

Unable to access Storefront link using IP address

There is a requirement to access the Storefront URL using IP address. Accessing the URL as https:///Citrix/Storeweb throwserror "HTTP Error 404. The requested resource is not found." Accessing the URL using FQDN/baseURL as https://Storefront.domain.com/Citrix/Storeweb or...

App Layering - Unable to publish the image - disk space is full

App Layering - Unable to publish the images with a disk space is full error message. Error: A failure occurred while publishing the Layered Image: An error occurred while compositing the layer or image. Please check the available disk space on the local storage or the size of the target image...

Extended ICA connection interruption during NetScaler HA failover on Azure

Users are encountering extended ICA connection interruptions during NetScaler High Availability HA failover events within the Azure environment. The HA node pairs have been configured on Azure, with VPX serving as the Citrix Gateway for a Citrix Virtual Apps and Desktops CVAD environment. Upon...

Historical ICA RTT data

How to capture Historical ICA RTT data...

How to disable the automatic launch Citrix Workspace App for Windows when logging into the OS

How to disable the automatic launch Citrix Workspace App for Windows when logging into the OS...

Numlockが勝手に切り替わる

公開デスクトップ利用中に USB テンキーパッドのオン・オフが勝手に切り替わってしまうことがありました。 ・USB テンキーパッドの機種を変更したところ、事象が発生しなくなりました ・使用アプリケーションや操作内容には依存しません ・USB テンキーパッド部分の操作中、意図せず発生した事象であり、キーボードのその他キー操作では発生しませんでした ・なお、接続元端末における以下のレジストリ設定変更では解消しませんでした。 HKEYLOCALMACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All...

Unable to remove an invalid store from Storefront console

Unable to remove an invalid store from the Storefront console. Error: An error occurred while removing a Store Service...

User unable to open ICA file - No Error Reported

When end users access their Storefront and click on the desired published resource, the ICA file is downloaded as per customer configuration but nothing happens when the ICA file is double-clicked...

Microsoft Security Update Validation Report July 2023

Microsoft’s July 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

Published apps and desktop shows error "The user name and password is incorrect"

The user name or password is incorrect at System.Security.Principal.WindowsIdentity.KerbS4ULogonString upn, SafeAccessTokenHandle& safeTokenHandle at System.Security.Principal.WindowsIdentity..ctorString sUserPrincipalName, String type at System.Security.Principal.WindowsIdentity..ctorString...

ICA latency in Director frequently displays high (not 64000ms) when accessed via NetScaler Gateway

When user accessed Virtual Desktop via NetScaler, admin may find the "ICA latency" in Director frequently displays unreasonable high valuenot 64000ms, while "ICA RTT" value is in normal range. It's telling ICA RTT ICA latency. In fact, users have no high latency or bad interaction experience whil...

CVAD 2203 CU2: Error: "Your OneDrive folder can't be created in the location you selected.”

On CVAD 2203 CU2, you followedhttps://docs.citrix.com/en-us/profile-management/current-release/configure/enable-the-onedrive-container.html to configure OneDrive Container with Citrix Profile Management but it does not work. The Policy was applied via Citrix Active Directory GPO...

CEM 23.6.0 - Apple Restriction Policy not getting deployed on iOS DEP Devices

There is a known issue with Apple Restriction Policy not getting deployed on iOS DEP Devices when using CEM 23.6.0...

"Cannot Complete Your Request" via Oauth after Upgrading NetScaler from 12.1 to 13.0

After ADC is upgraded from 12.1 to 13.0, the user keeps getting "Cannot Complete Your Request" when attempting to access resources through ADC with Oauth authentication. As a comparison, there is no issue accessing StoreFront directly in the intranet without Oauth...

Unable to open the PVS Console

Unable to open the PVS Console...

How to configure NetScaler to reset interfaces when HA manually failover

When the HA failover is performed manually, the old primary node can reset all interfaces...

[NS 13.1]iOS/Android Workspace adding account failure via NetScaler Gateway

After NetScaler upgrade from 13.0 to 13.1, end-user may find Mobile Workspace Application will prompt error when adding account via NetScaler Gateway: On Android Workspace: it shows "An error has occurred while connecting. Check your server address and data connection.Error Code 548." On iOS...

How To Test Port Connectivity Using PowerShell Without The Need To Install Telnet Client

Traditionally, admins will install the Telnet Client on a Windows machine to test the ability to reach a port on another computer. The purpose of this article is to provide instructions on how to test connectivity to a specific port on another device using Powershell and without the need to insta...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 11

Package name: xms10.14.0.11121.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin,...

NetScaler/Gateway VPX GUI shows FREEMIUM.

NetScaler VPX GUI shows as freemium with limited Express features. As shown in below image...

NetScaler firmware upgrade to 13.1-42.47 or later versions failing from GUI

NetScalers havingany builds of 12.1 or 13.0 version or earlier than 13.1-42.47 cannot perform an upgrade to the version 13.1-42.47 or later through GUI. Trying to perform an upgrade through GUI reports an error "file too large" or UI might hang...

Citrix Provisioning Services - Unable To Delete Server From Farm

While trying to delete a PVS server from the farm you are greeted by an unexpected error: Error Constraint Failed A database constraint caused an Add or Update to be stopped. --Details-- The DELETE statement conflicted with the REFERENCE constraint "FKCeipDataServer". The conflict occurred in...

Secure Hub for Android stops responding after upgrading to Android 13

End users after upgrading to Android 13 with Citrix Secure Hub installed and configured, may experience the following behavior: Secure Hub goes into an infinite spinning loop Citrix PIN gets prompted indefinitely...

TCP & ICMP session are not resumed after Auto reconnect

TCP & ICMP session are not resumed after Auto reconnect TCP Expectation by Customer When the Citrix Gateway client is disconnected and reconnect itself automatically, we expected the TCP communications to be resumed through the retransmission capacity of TCP...

Changes to Citrix Workspace Standard and ShareFile Content Collaboration in Citrix Workspace Bundles

Effective April 17, 2023, Cloud Software Group has made the decision to end of renewal EoR Citrix Workspace Standard and remove ShareFile Content Collaboration from the Citrix Workspace cloud and on-prem subscriptions. This change is part of our ongoing efforts to enhance our product offerings an...

Virtual Application Launch Failure with error "The published resource is not available currently"

Launch virtual app failure via Gateway with error :"The published resource is not available currently"...

Updating Expired DigiCertSHA2SecureServerCA Certificate in Citrix Workspace app for Linux

Users may face issues while connecting to an HDX session...

Virtual Servers and Service Groups DOWN after secondary ADC upgrade

Virtual Servers and Service Groups DOWN after secondary NetScaler upgrade...

App Layering - Windows and Office activation lost after upgrading to 2211

Provisioned machines with user layers lose their Windows activation status or Office will report not being activated, after upgrading to App Layering 2211...

How to Query License Usage Through PowerShell command in DDC​

Admin needs to leverage PowerShell to get the usage of Citrix license in DDC...

How to hide Storefront store from NetScaler Gateway

This article address a workaround to hide multiple stores' choice when adding account via NetScaler Gateway in Workspace at the fist time...

Upgraded Citrix ADC from 12.1 to 13.0. MFA now giving extra field.

We just upgraded our secondary Netscaler to version 13.0-89.7 firmware. The issue we are having is an extra field appeared on the Imprivata ID 2-Factor page that was not there before. We hadn't upgraded the Primary, yet since this was an issue. Not having this issue on 12.1. Do we need to set up...

MPX/SDX Series 9100/16000, GUI LOM access to configuration settings are read-only

On a new MPX/SDX 9100/16000 appliance, LOM Access works fine via the CLI shell; however, while LOM Access and login via GUI are functional, the settings menu is disabled grayed out, preventing any changes from being made. It behaves as if there is read-only access even when logged in as the admin...

Disconnected sessions not reconnecting in Server VDA 2203 and higher

After a disconnection the user profile stays active on the server the user was first logged and is locked. When users get disconnected and click the Desktop-icon to get into their session again, they always get a temporary profile on another server. No additional configuration regarding...