How to add new XenMobile nodes in environments with Rolling Patches installed

Step by step on how to add new XenMobile nodes when the the environment already has Rolling Patches installed...

HTTP 301 StoreFront URL Redirect not working for Citrix Workspace App for Windows 21.05 or newer

When attempting to redirect your On-Prem StoreFront URL to your new Cloud Workspace URL, It works successfully when you use the Web Browser as the URL correctly redirects to your new URL. - But you encounter issues with Citrix Workspace App not redirecting to the new URL...

PVS Target Devices experience long boot times with HP servers and Virtual Connects

When streaming a vDisk to a target device on a hypervisor leveraging HP servers and virtual connects, admins may see longer than usual boot time...

How to Enable Database Offline in Provisioning Services Farm

This article describes how to enable database offline support on a Provisioning Services farm. Background Database offline support allows Provisioning Services to cope with brief outages of the database server without affecting the currently running targets. It is not a substitute for a mirrored...

Errors logging off the endpoints while having active published apps - “CGPPowerNotifWndCls: wfica23.exe – Application error”

Users are reporting an error when logging off from their workstations while havingactive published app sessions The users are not closing the published app before logging off the Worksstation. Users utilize Windows 10 machines with Imprivata to badge-in/badge-out Agent 6.3. When they badge in,...

Target device boot failure "EFI system partition (ESP) error: Unsupported, Streaming aborted"

This PC has UEFI instead of BIOS, by leveraging Booting from the NIC using DHCP. PVSNBPX65.EFI is already downloaded. Now the error is:" Boot from local disk. "EFI system partition ESP error: Unsupported, Streaming aborted" The error disappears if PC inserts a local hard drive...

Hotfix XS82E034 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| Yes Baselines for Live Patch| XS82E024, XS82E030 Revision History|...

How to Add Multiple CD or DVD Drives to XenServer Virtual Machines

This article describes how to add more than one CD/DVD drive to a Virtual Machine VM...

User stays logged into Citrix Workspace for more than a day

When a user uses Citrix Workspace app to log into a Citrix Workspace store, user remains logged in for more than a day without having to re-enter their password...

Unable to create MCS machine catalog due to large number of Provisioning Tasks

In rare cases, MCS machine catalog may fail to create with the following error -- Action Name: MCCreateMachineCatalogInitialzation Exception: DesktopStudioErrorId : UnknownError ErrorCategory : ResourceUnavailable DesktopStudioPowerShellHistory : Create Machine Catalog 'XXXXXXX' On analyzing the...

Microsoft Security Update Validation Report October 2021

Microsoft’s October 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...

How to Create a Self-Signed SAN Certificate Using OpenSSL on Citrix ADC Appliance

This article describes how to create a self-signed SAN certificate with multiple subject alternate names...

How to Configure an LDAP Monitor on Citrix ADC

This article describes how to configure an LDAP monitor on Citrix ADC...

Endpoint Management server is not capturing the mobile device number for devices

Citrix Endpoint Management is not able to detect the mobile device number from enrolled devices...

Driver Disk for Qlogic fastlinq 8.55.13.0 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.55.13.0 qede| 8.55.13.0 qedf| 8.55.13.0 qedi| 8.55.13.0 qedr| 8.55.13.0 Issues...

SD-WAN: ICMP are denied by Firewall to monitor WAN links VIPs

ICMP are denied by Firewall to monitor WAN links VIPs...

Citrix PVS vDisk is caching on server even though it is configured to cache to the machine

Scenario: PVS target devices streaming a new version of a vDisk are caching to the server instead of to the cache drive on the target device. Target devices streaming the original version of the vDisk work correctly. Attempts to create or edit a file on the write cache are denied. Inspecting the...

Workload Balancing virtual appliance 8.2.2 - For Citrix Hypervisor 8.2

Who Should Install This Update? This Workload Balancing virtual appliance update is for customers who use the Workload Balancing feature of Citrix Hypervisor 8.2. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.2-wlb.xva ---|--- Description| This file provides an updated...

Simplified Steps for Reverse Imaging PVS vDisk to Citrix Hypervisor VM

In order to accomplish some upgrades, you need to boot to the “hard drive” instead of the network. Some of the cases where booting to the hard drive are required: Uninstall PVS agent to upgrade Uninstall the Network Adapter to replace or upgrade Uninstall the Citrix Hypervisor tools to upgrade...

Driver Disk for Qlogic qla2xxx 10.02.06.02-k - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers on non-Dell hardware running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the driver. Note: If you use Dell hardware, do not install this driver disk. This version of the driver disk is...

Citrix IME might not be set as active IME automatically while using Local IME in Chinese, Japanese, or Korean

Citrix IME might not be set as active IME automatically at the VDA sidewhile using Local IME in Chinese, Japanese, or Korean. For example, when users enable the keyboard layoutoptions of dynamic sync and Local IME and start a VDA session with Japanese IME, the IME at the VDA side should be switch...

Unable to integrate Azure Active Directory as IDP directly on CEM

While performing AAD integration in CEM console, it shows error stating 'Your IDP settings could not be saved. The connection failed. Please review the information you entered.' We do not see any errors in the CEM logs for above issue...

Path DEAD on Newly Installed or Existing WAN Link on Citrix SD-WAN

After a new WAN link is added to Citrix SD-WAN, the WAN path state is shown as DEAD...

How to troubleshoot the DEAD WAN Path state on Citrix SD-WAN

How to troubleshoot the DEAD WAN Path state on Citrix SD-WAN...

Citrix Branch SD-WAN shows offline on SD-WAN Orchestrator

Citrix Branch SD-WAN appears offline on Orchestrator...

How to Backup the Configuration on Citrix SD-WAN Orchestrator

Procedure to Backup the Configuration on Citrix SD-WAN Orchestrator...

PVS 1912:Unable to merge vdisk "vDisk versions are not up to date on all Servers that access this vDisk. Update all "

Unable to merge the old versions of vdisk. Error message when we attempt merge: "vDisk versions are not up to date on all Servers that access this vDisk. Update all Servers with the lastest versions of the vDisk files"...

Unable to add Store in Native Workspace/Receiver App from External Machines

On adding Store error "Your account cannot be added" or "Could not detect the specific account" appears On Storefront no errors in event viewer Wireshark trace on NetScaler shows, NetScaler senta request to Storefront server for "/Agservices/Discover", storefront server returns "500 : Internal...

MDM Profile on iOS 15/iPadOS 15 and macOS 12 devices shows as “Not Verified” or “Unverified” – On-Prem

Currentenrolleddevices that were upgraded from iOS 14/iPadOS14 orearlierto iOS/iPadOS15ornewly enrolled devices on iOS/iPadOS15may show “Not Verified” under the device“Settings General VPN & deviceManagementCitrix Workspace MDM Profile” Currentenrolled devices that were upgraded from macOS 11or...

When access the storefront webpage getting .Net errors

When access the newly added Storefront server getting the below error. Error : The 'targetFramework' attribute in the element of the Web.config file is used only to target version 4.0 and later of the .NET Framework for example, ''. The 'targetFramework' attribute currently references a version...

Citrix Provisioning Services - vDisk Version Promotion Results In Failed Boot

After a vDisk version promotion Target Devices cannot successfully boot from the version. The Target might BSOD or hang at the UEFI splash screen. The vDisk version promotion prior to attempting to boot a device may appear to take a long time or cause a console error. The Provisioning servers fro...

ERROR: Operation not permitted - no FIPS card present in the system

Attempting to check FIPS status on the Citrix ADC MPX 8900 FIPS certified appliance or the Citrix ADC MPX 15000-50G FIPS certified appliance using the show fips command results in the error message "ERROR: Operation not permitted - no FIPS card present in the system."...

Microsoft Security Update Validation Report September 2021

Microsoft’s September 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing...

Launching multiple virtual apps and desktops using Citrix Workspace App for Mac is failing on macOS 11.6

Apple has released a new version of macOS Big Sur 11.6. Launching multiple virtual apps and virtual desktops using Citrix Workspace App for Mac is failing on this version of macOS. Note : Launching just one virtual app or virtual desktop using Citrix Workspace App for Mac should work fine on macO...

Unable to see the analytics on ADM

Analytics data not visible on ADM...

SDWAN: Virtual paths are flapping.

The virtual paths are fluctuating from GOOD to BAD/DEAD and vice versa. This can be checked under Monitoring Statistics Path Summary table. The Loss % of upload paths of DC to Branch SDWAN were showing 43 % and 8 % as shown below:...

Users Can Start Multiple Published Desktops that have Instance Limits

A user is able to start multiple instances of a published application though the Allow only one instance of application for each user option enabled in the Published Application Properties. This might cause multiple disconnected sessions of a limited published application which introduces...

MDM Profile on iOS 15/iPadOS 15 and macOS 12 devices shows as “Not Verified” or “Unverified”

Currentenrolleddevices that were upgraded from iOS 14/iPadOS14 or earlierto iOS/iPadOS15ornewly enrolled devices on iOS/iPadOS15may show “Not Verified” under the device“Settings General VPN & deviceManagementCitrix Workspace MDM Profile” Currentenrolled devices that were upgraded from macOS 11or...

Citrix gateway plugin executes PowerShell script obfuscated code which might be blocked by Antivirus software

We might see errors somewhat like below in AntiVirus : Event type: Process action blocked Component: Adaptive Anomaly Control Rule name: PowerShell executes obfuscated code Source process: c:\windows\system32\windowspowershell\v1.0\powershell.exe Application : "C:\Program Files\Citrix\Secure Acce...

Warning: "No usable ciphers configured on the SSL vserver/service" On NetScaler

When a certificate is removed or added to the SSL or NetScaler Gateway virtual server, the warning message, “No usable ciphers configured on the SSL vserver/service” is displayed...

User Profile Error - The volume is too fragmented to complete this transaction in Applayer Image

"User Profile Service service failed the sign-in. User profile cannot be loaded". Error :The volume is too fragmented to complete this transaction...

"KeyboardLayout=(Server Default)" cannot take effect on Citrix Workspace app for Linux

Use the following way to change the Keyboard Layout sync mode to Server Default. Configure in StoreFront File Path:C:\inetpub\wwwroot\Citrix%StoreName%\AppData\default.ica Change setting inWFClient:KeyboardLayout=Server Default Or configure in CWA for Linux File path:/.ICAClient/wfclient.ini...

Hotfix XS82E033 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| None Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Sep 09, 2021...

SQL Server AlwaysOn Configuration for Provisioning Services.

The purpose of this article is to explain the functionality of SQL Server AlwaysOn in relation to Citrix Provisioning Services PVS. The SQL Server AlwaysOn Availability Groups feature: Is a high-availability solution from Microsoft SQL - that provides an alternative to database mirroring...

Citrix ShareFile Storage Zones Controller Security Update

A security issue has been identified in Citrix ShareFile storage zones controller which, if exploited, would allow an unauthenticated attacker to remotely compromise the storage zones controller. The issue has been given the following identifier:CVE-ID| Description| Type| Pre-requisites...

Renewing the VPP token in Citrix Endpoint Management and XenMobile

This article guides users through the process of renewing the VPP token in Citrix Endpoint Management and XenMobile. The workflow remains consistent for both on-premises and cloud platforms...

What are the storage space requirements for successful VM migration across Storage repositories?

When performing storage xenmotion moving of disks from one SR to another while it is attached to a VM that is running, it fails with insufficient space...

Hotfix XS82E032 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX325319 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

Citrix Hypervisor Security Update

Several security issues have been discovered in Citrix Hypervisor that, collectively, may allow privileged code in a guest VM to compromise or crash the host. These issues have the following identifiers: CVE-ID| Description| Pre-requisites ---|---|--- CVE-2021-28694| Host denial of service|...

LDAP Bind Account Requirements for Citrix ADC and Citrix Gateway Authentication Features

When using the Lightweight Directory Access Protocol LDAP for authentication features of Citrix ADC and Citrix Gateway, not all accounts can function as the LDAP bind account. Some minimum requirements are necessary when configuring features that use LDAP Authentication such as Citrix ADC system...