5325 matches found
Error: "Unable to connect server" when connecting XenCenter to a Pool Master
Cannot connect to Pool Master by using XenCenter. XenCenter gives anerror message: Unable to connect to server '10.90.206.83'. Could not find XenServer on '10.90.206.83'. Check that XenServer is configured correctly on '10.90.206.83 and try again. However, Pool Master is accessible by SSH. The...
Troubleshooting StoreFront Upgrade Issues
Unable to upgrade StoreFront...
StoreFront upgrade fails if PriviledgedService and MPSFagent (SCOM) is running
If the Citrix SCOM Management Pack Agent service is installed on the StoreFront server, StoreFront cannot upgrade. To work around this issue, disable the SCOM service before attempting the StoreFront upgrade. Note : This issue is not applicable to StoreFront 3.11 and higher. These services do not...
How to Integrate Citrix Gateway with StoreFront for Access with Wyse Clients
This article describes how to integrate Citrix Gateway with StoreFront for access with Wyse clients...
XenServer 7 Host Crash while starting multiple Virtual Machine
XenServer 7 Hosts crashes with below call traces while trying to start multiple vGPU attached Virtual Machines. The following trace can be found in xen.log in the crash folder /var/log/crash: XEN 101632.198343 ---- Xen-4.6.1-xs128153 x8664 debug=n Not tainted ----XEN 101632.198344 CPU: 5XEN...
Citrix Guidelines for Antivirus Software Configuration for Citrix Profile Management
This article provides guidelines for configuring antivirus software in environments using Citrix Profile Management Technology .These antivirus guidelines are not vendor-specific and are independent of the version of Citrix Profile Management deployed, except where explicitly stated. For Citrix...
Director Error "Cannot retrieve data. Data source unresponsive or reported an error".
The following error is seen in the event viewer of the Director server: Log Name: Application Source: Citrix Director Service Date: 1/20/2017 11:05:33 AM Event ID: 5 Task Category: None Level: Error Keywords: Classic User: N/A Computer: CtxDirector.RepLab.Local Description: The description for...
Unable to launch applications externally through Netscaler Gateway, getting internal server IP address in ICA file
Unable to launch application externally through Netscaler Gateway and when checking further we see that we are getting internal server IP address in ICA file rather than "Gateway FQDN:443"...
XenDesktop Setup Wizard cannot add machines to an existing catalog
XenDesktop Setup Wizard fails to create new devices at the end of the wizard's process. Wizard has no issues connecting to VMWare VShere but fails to create VMs with error: CDFNETERROR,"XdSetupFinish: Clone for device XXXXX-003 exception: System.Exception: vmwware-wsnaprvmvc01 Duplicate template...
Error: "Cannot establish a connection to the database because the server cannot be found. Please..." on PVS console
Error when attempting to access the PVS console: "Cannot establish a connection to the database because the server cannot be found. Please check your database connection settings in the registry and the network path to your server...
XenDesktop Setup Wizard fails on a Hyper-V Environment
The XenDesktop Setup Wizard might fail when creating Targets on a Hyper-V Environment under the following Scenarios: The vDisk is set to any kind of Write Cache that includes a Local Hard disk BDM Partition is selected as the Boot method for the Targets The XenDesktop Setup Wizard might present t...
PVS 6.1 - Issues with MAK licensing activation....VAMT Tool will not launch
When try to activate a target device using MAK from the PVS console received: "The Volume Activation Management Tool cannot be found"...
Profiles Are Not Written Back to User Store on Logoff
Under certain circumstances User Profiles are not written back to the UPM User Store during log off...
How to change the Sync duration of Apple DEP server and Xenmobile 10.x server.
To change the Sync duration of Apple DEP server and Xenmobile 10 server. The default syncduration is 1440 minutes...
How to Configure Smart Access Filters for Load Balancing Policies in XenApp 6.5
Configure Smart Access filters for load balancing policies in XenApp 6.5...
VMWare Tools Auto-Update Renders PVS Target Devices Unresponsive
The PVS target device turn unresponsive a few seconds after booting up correctly. The behavior is only observed after devices are rebooted. The device will be marked as down on the PVS console and there will be no retries registered as the device will not reconnect to PVS...
How to add a pre-log in or post-log in message for users in an on-prem Storefront environment
With on-prem Storefront, administrators can customise their users' pre-log in or post log-in experience by adding a pop-up welcome message...
How to connect to a console of a Linux VM from XenServer Host Console
Sometimes it might be necessary to connect to the console of VM via command line when SSH and XenCenter console is not working. This article describe the process for it...
How to Install Storefront on a Non-System Drive
Install Storefront on a non-system drive...
Error while uninstalling PVS target device software : TargetDir entry was not found in registry
We see the following error on trying to uninstall target device software : TargetDir entry was not found in registry...
How to display the Featured apps group under the "Category" view than the "All" view on storefront website
Remove Featured app groups from All view and display under Categories view...
NetScaler: Error - "your apps are not available at this time" when login from Receiver
NetScaler: Error - "your apps are not available at this time" when login from Receiver. This occurs when going via the NetScaler gateway . Direct access to SF works fine, as well as browser access to gateway works fine...
How to change default view on storefront website.
When we access Storefront site, the page directly lands to Favorites tab. How to change it?...
Unable to join two storefront servers in a server group - Not getting authorized.
Unable to join two storefront servers in a server group...
Unable-to-refresh-Storefront-Console
Event Viewer error: "An error occured during refresh. An error occured running the command: 'Get-DSWebReceiversSummary' Citrix.DeliveryServices.PowerShell.Command.Runner.Exceptions.PowerShellExecutionException: An error occured running the command: 'Get-DSWebReceiversSummary' ---...
How to take Pool Metadata backup on XenServer 8.2 CU1
What is Pool Metadata ? XenServer hosts use a database on each host to store metadata about VMs and associated resources such as storage and networking. When combined with storage repositories, this database forms the complete view of all VMs available across the pool. Therefore, it is important ...
Provisioning Services: Support Statement for Multiple PVS Farms pointing to different Databases in one Subnet
Question: Can we boot targets using PXE boot in Subnet where we have 2 PVSServer in 2 different farms pointing to different database? Answer: This is not supported because when targets boot using PXE services, it broadcasts a packet and if it contacts a PVS Server which does not have entry for...
Director not Showing the Licensing Status due to a Configuration Error
Unable to view license status in XenDesktop Director with error "Cannot retrieve the data. Data source unresponsive due to a configuration error. View Director server event logs for further information. " The event log on the Director server has the following error: Log Name: Application Source:...
Critical alerts : "Out of licenses for .... " is displayed on the License Administration Console
The following critical alert is displayed on the Dashboard of the License Administration Console. "Out of licenses for ." e.g. "Out of licenses for Citrix XenDesktop Enterprise|User/Device 2019.04.19."...
ICA Connection Stuck at "Connection in Progress" on StoreFront
When users launch an application from the Receiver for web, after getting the ICA file to the connection, the progress bar gets stuck at"Connection in Progress". The VDAs in this scenario are PVS provisioned machines, which works only for few initial hours post the reboot...
Incorrect Auto launch desktop status is shown in StoreFront Console
The value ofAuto launch desktop , which is configurable from the StoreFront management console under Manage Receiver for Web Sites Configure Client Interface Settings might not represent the true value of this property. This value can be reliably configured from the management console, but any...
FAQ: Time-Out with Password Caching on XenMobile
Question : What is the expectations of time-outs with the combinations of Enable Password Caching on XenMobile Server? Answer : Enable Password Cache : false Secure PIN authentication on XenMobile Apps after INACTIVITYTIMER expires. Active Directory password authentication on Secure Hub when...
How to Remove ovs-vswitchd Manager Permanently from XenServer Config
This article describes how to remove ovs-vswitchd manager permanently from XenServer config. Citrix Distributed Virtual Switch/Controller DVSC that connects to the open-vswitchd running on the XenServer DOM0 machines. DVSC is proved to cause some trouble with the Virtual Machines VMs. In...
Unable to access the Store on the Mobile device if XenMobile is behind firewall
When trying device enrollment in MDM+MAM mode, user was unable to reach the Store...
How to Configure Single Fully Qualified Domain Name for StoreFront and NetScaler Gateway
This article describes how to configure Single Fully Qualified Domain Name on StoreFront and NetScaler Gateway...
How to trigger a memory dump from a Windows virtual machine
This article describes how to trigger and capture a memory dump from a Windows Virtual Machine VM running on a XenServer 8 or Citrix Hypervisor 8.2 CU1 host. Refer to the Microsoft KB article, Generate a kernel or complete crash dump for more information. Troubleshooting unresponsive Windows VMs...
Converting iRules to NetScaler Policies - X-Forwarded For Header Based Persistence
Use Case X-Forwarded-For HTTP header indicates the path where the request came in through and it can have multiple IP addresses as well. You can define persistence based on the value of X-Forwarded-For header received while processing the request on load balancing vserver. F5iRules Name:...
FAQ: Key Sizes/Certificates Supported by ADC
Q: What are the key sizes/certificates supported by ADC? A : An MPX appliance supports certificates of 512 or more bits, up to the following sizes: 4096-bit server certificate on the virtual server 4096-bit client certificate on the service 4096-bit CA certificate includes intermediate and root...
How do I Customize Unified Gateway Portal?
Use Case Portal is the first interaction point for end users and hence important to have correct representation of an organization. Customize the look and feel, color, logo and labels on the Gateway portal to brand the portal as per organizational standards. Introduction to Portal Customization...
How to Authenticate Multiple Domains using NetScaler with ICA Proxy and Single Sign-on
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How to Manually Install and Configure Citrix Receiver for Pass-Through Authentication
Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. This article describes how to install Citrix Receiver for Windows and configure Single Sign-on authentication to XenApp/XenDesktop. After configuring...
How to Set the Time Zone of the NetScaler Appliance to UTC Time Zone
This article contains the procedure to change the time zone of the NetScaler appliance to Coordinated Universal Time UTC if the appliance is set to another time zone. When setting the appliance to the UTC time zone, it can be confusing to refer to a relevant city. To avoid such uncertainty, you c...
Error: "The specified network name is no longer available", Profile Fails to Load and user receives Temporary Profile if NTFS permissions changed on User Store
Under certain circumstances, a user profile may fail to load and the user receives a temporary profile. When this occurs an error "The specified network name is no longer available" appears in the Profile Management Log...
StoreFront Featured Apps Group Appears More Than Once
When there is a single Featured Apps group created; the new group appears more than once in StoreFront...
Error: "Failed to execute dylibcodesign with exit code: 1" on MDX Toolkit
Unable to successfully wrap iOS applications by using MDX Toolkit. When the CGAppPrepTool is running, the tool fails with the following error: "Failed to execute dylibcodesign with exit code: 1"...
Unable to take control during a Teams session with a Linux Workspace
Unable to take control during a Teams session with a Linux Workspace...
Citrix DaaS Workspace Core - Domain is unreachable Error
When using DaaS quick create to create directory connection for AWS workspace core , error prompts "Domain not found" and Status shows "Invalid Account"...
ADC-13.1-Error "Custom header name is too long" with rewrite action DELETE_HTTP_HEADER in Netscaler
When you want to delete HTTP header "X-Permitted-Cross-Domain-Policies" with rewrite action DELETEHTTPHEADER, Netscaler prompts this error "Custom header name is too long"...