The Session Printers are not mapped to a Citrix Session.

The Session Printers are not mapped to a Citrix Session...

Publish Citrix Director as an application to run in kiosk mode

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[NetScaler-Syslog] HA Secondary node Cannot Transmit Syslog Messages in TCP

NetScaler supports report syslog messages to an external syslog server. But in HA deployment, you may observe the issue that: HA Secondary node doesn't send syslog messages while Primary is good if "Transport Type" is TCP. Configuring it to UDP has no issue...

Update Citrix Secure Access and SSO apps to 23.09.1 before upgrading OS on Mac and iOS devices

In general we have seen two issues with the beta releases from Apple for Sonoma and iOS 17. So if the versions prior to 23.09.1 of the Citrix Secure Access and SSO apps are used with MacOS Sonoma and iOS/iPadOS 17, then the following issues would be seen: Apps will not be able to generate the log...

How to get delivery group published name/assigned users detail information via Powershell command

Get delivery group published name/assigned users/Desktopsdetail information via Powershell command...

How to block specific URL request with rewrite policy in NetScaler

This article describes how to configure rewrite policy to drop specific URL request to NetScaler Load Balancing Virtual Server traffic...

The client and server don't support a common SSL protocol version or cipher suite

After updating the Server certificate binding to NetScaler SSL Virtual Server, customer is unable to access the SSL Virtual Server via Internet with below browser notification. While intranet access to it works fine. “Unsupported protocol. The client and server don't support a common SSL protocol...

Storefront - Unable to access store URL: "Server Error in '/Citrix/#storename#Web' Application"

Security related patches for IE browser and OS were deployed and since then users cannot launch the Storefront page. The following is displayed: Server Error in '/Citrix/storenameWeb' Application...

Mouse cursor disappears in the double dop scenario

The mouse cursor disappears in certain double-hop scenarios or when using the VirtualBox client. There appears to be a bug in the VirtualBox client rendering of 32-bit color cursors, which causes the mouse cursor to disappear. Double-hop scenarios where CWA for Linux versions prior to 2309 and CW...

RDP Error from ICA Session: "An authentication error has occurred (Code: 0x800706be)"

When we try to RDP inside an ICA session we get below error : Faulting application name: CredentialUIBroker.exe, version: 10.0.14393.4169, time stamp: 0x5ff78e7f Faulting module name: CtxWinlogonProv.dll, version: 0.0.0.0, time stamp: 0x5faeeb2d Exception code: 0xc0000005 Fault offset:...

App Layer creation Fails with "A socket operation was attempted to an unreachable network"

App Layer creation Fails with "A socket operation was attempted to an unreachable network :65530"...

Trace HTML Requests with Application Firewall Security Violation Logs on NetScaler Appliance

The NetScaler offers the option to isolate traffic for a specific Application Firewall profile and collect nstrace for HTML requests that trigger a log, block action or have malformed requests. The nstrace collected in "–appfw" mode will have details of the entire request including the Applicatio...

Some GPO's fail to apply when elastic layering is enabled

With Elastic Layering Apps Only enabled, gpupdate /force may report an error while applying some group policies...

Cannot Add Applications/Desktops to Favorite when Accessing by ADC

After user login the store through Citrix Gateway, it is failed to add Applications/Desktops to favorite...

WEM Server Failed to Connect Database after SQL AlwaysOn Failover to Secondary

User has followed Citrix Doc below to setup AlwaysOn for WEM: https://docs.citrix.com/en-us/workspace-environment-management/current-release/system-requirements.htmlsql-server-always-on However, the WEM server won't be able to connect AlwaysOn database after a failover from primary SQL to...

How to Block HTTP TRACE Method by Using Responder Policy

This article describes how to use responder policy to block http trace method when clients access origin web servers behind lb virtual server...

Driver Disk for Qlogic qla2xxx 10.02.09.00-k - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- qla2xxx| Fibre Channel HBA/Storage Controller| 10.02.09.00-k Issues...

Published Explorer.exe and other applications close instantly after launch

When a published application such as Explorer is started, it closes instantly. Please note: this can also apply to many other applications that exhibit this behavior and not excluded to just explorer.exe. This is a built-in timer in Terminal Services which dictates if a session is not fully...

Windows on-screen keyboard shows up in a Windows VDA session through iOS/HTML5 Citrix Workspace App

Using Citrix Workspace app for HTML5, or Citrix Workspace app for iOS, on an iPad, to launch a virtual Windows desktop, tap the screen to start inputting/editing in the session, the Windows VDA side on-screen keyboard may show up, instead of the iOS native touch keyboard...

Citrix Hypervisor Installation Fails: "This host does not appear to have any hard disks"

During CH8.2CU1 installation onSuperServer 210GP-DNR with local NVMe RAID1 configurated, local disks can not be found when selecting disk for vm data:...

How to Batch Upgrade Citrix Receiver to Citrix Workspace App with Single Sign-on and Desktop Lock

This article is designed todescribe how to batch upgrade Citrix Receiver to Citrix Workspace App with Single Sign-on and Desktop Lock...

Office application installation when using a Citrix Workspace App version higher than 2107

When launching the first MS Office Pro Plus 2016 application in a session, a partial installation is ran...

Gateway Logon Page showing Blank (Logon page white screen)

The logon page of newly added gateway virtual server shows blank, while all the previous configured gateway virtual servers working fine...

Unable to import GPO into Workspace Environment Management service - Invalid Zip file

When trying to import a GPO into WEM console in Citrix Cloud Web console, users get an error stating "Invalid ZIP file. Replace your file and try again"...

[NetScaler] HA Full Sync may cause Heartbeats missing

In a NetScaler HA High Availability setup, you may observe the following issues: HA Full sync can cause both nodes report peer node DOWN due to heartbeats missing. A new command propagation can cause HA Full sync again, and also leads node DOWN. The issue happens when all of the following trigger...

Delay with enumerating resources after logging in to Citrix Workspace App during first login

In an isolated environment where there is no access to external sites ,there is delay when adding account/store in Workspace App...

Connection Interrupted. Citrix Workspace will try to reconnect in over an hour

Connection Interrupted. Citrix Workspace will try to reconnect in over an hour...

Citrix Secure Private Access (SPA ) Connector Appliance not wokring with proxy configuration

Connector Appliance does not work with proxy configuration As soon as proxy config is added, connectivity check fails for all the URLs...

Windows VMs can inherit the wrong driver update settings from the template

When creating a Windows VM from a template that is set to not automatically update its drivers using Windows Update, the created VM is incorrectly set to update its drivers using Windows Update...

Vdisk locks are not clearing after shutting down a target from the PVS console running in Azure

PVS on Azure - When shutting down a target from the PVS console or the Azure portal vdisk locks are not releasing properly...

Citrix Workspace App fails to open ICA file automatically

CWA configuration manager fails to open ICA file automatically with the error message: "ICA Client Configuration Manager: Could not find the file names C:\Users\..\launch.ica. Please check your installation, or contact your administrator."...

Clean up stale Azure AD devices with script

Under normal circumstances, when powering off Azure Active Directory AAD joined non-persistent VM, MCS agent inside VM will perform Azure AD leave and remove device record from Azure Active Directory. Occasionally, the action may fail, it will leave stale device in Azure AD. Recently, Azure AD...

Driver Disk for Microsemi smartpqi 2.1.20-035 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Version ---|--- smartpqi| 2.1.20-035 Issues Resolved In this Driver Disk Includes general...

Cannot complete your request on Gateway URL after adding new domain to trusted domains

After adding a trusted domain to Storefront. when you go to "Manage Authentication Methods", click on the settings, click on "Configure trusted Domains" and add new domains, when users try to go to the gateway URL, you may get either "Login Expired" or "Cannot Complete your Request|" error messag...

DNS resolution issue with new 13.0.86.17 client

ADC version 13.0.86.17, with 'Citrix Secure Access' VPN client the same version, shows as version 22.2.1.103 in the client. The old client was 13.0.58.30 shown as 21.3.1.2 1. Some users report that on the new client they cannot resolve any DNS record...

HTML5 app launch doesn't work via Netscaler after upgrading the CVAD setup

Upgrade Xendesktop from 7.15 Cu8 to 1912 CU5 or above Could connect externally through ADC Netscaler using HTML5 when on 7.15 but not with the latest codes Connecting to the machines using HTML5 via direct storefront works fine App launch via workspace app works fine though ADC as well Only while...

PVS PXE boot fails: No more network devices / No bootable device

PXE boot fails TFTP transfer after receiving a valid DHCP configuration. Sample failure of this type in screenshot below. Network traces show correct ARP responses going both ways. The target device will not send the first read request unless the ARP response is correct. line 13 in the screenshot...

Citrix Provisioning Console communication error while running on Azure

The Citrix Provisioning Console fails to communicate with Azure after TLS 1.0 has been disabled. This prevents the use of CVAD Setup Wizard or power management in Azure using the Citrix Provisioning Console or Citrix Provisioning PowerShell interfaces. This affects all version of Citrix...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 6

Package name: xms10.14.0.10628.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date: May 2022 Languages supported: English US Important notes about this...

Unable to restart Stream service from the Citrix Provisioning (PVS) console

When attempting to restart the SOAP stream service from the PVS console, it gives a "failed" message, however the Citrix PVS stream service can be restarted successfully from windows services.msc MMC snap-in...

Unable to create Azure hosting connection in On-Premise Studio

When trying to create a new Azure hosting connection in on-premise Studio, it may fail with the following error: Error Id: XDDS:09449CBF Exception: Error Source : Citrix Studio StackTrace: System.Net.WebException The remote server returned an error: 400 Bad Request. at System.Net.HttpWebRequest...

Unable to launch desktop via Gateway in invoked mode ( Client Detection done and selected workspace to Always Open ICA file )

Unable to launch desktop via Gateway in invoked mode. ICA launch works downloading the file, non invoked mode and clicking on it works In the non-working response for ICA file download, we see Riverbed headers highlighted and the "Connection: close" header being stripped...

Citrix-ADM using localhost IP 127.0.0.1 to send syslog traffic to Splunk server

Citrix-ADM 13.0 76.29 is noted to be using localhost IP to send Syslog traffic instead of ADM IP to external Syslog server. As a result, Citrix ADM is not able to send the Syslog traffic to Splunk server successfully as seen below. A tcpdump on Citrix ADM also shows traffic is generated and sent...

Connector Install Failed - A clean install of the new Citrix Cloud Connector is required

Error during Connector install/setup: A clean install of the new Citrix Cloud Connector is required...

PVS - 1912 - Unable to boot TD. Error "Server [IP Address]:6930: vDisk file access permission denied."

Unable to boot Target Device. Error "Server IP Address:6930: vDisk file access permission denied."...

Citrix Provisioning Services - Console Error During "Show Connected Devices"

While using the PVS console and right clicking on a PVS Server node to "show connected devices" or by right clicking on the vDisk and choosing "show usage" the console has been known to crash and not display the requested information. You may be presented with an error that the maximum size quota...

How to add new XenMobile nodes in environments with Rolling Patches installed

Step by step on how to add new XenMobile nodes when the the environment already has Rolling Patches installed...

How to Enable Database Offline in Provisioning Services Farm

This article describes how to enable database offline support on a Provisioning Services farm. Background Database offline support allows Provisioning Services to cope with brief outages of the database server without affecting the currently running targets. It is not a substitute for a mirrored...

Hotfix XS82E034 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| Yes Baselines for Live Patch| XS82E024, XS82E030 Revision History|...

User Profile Error - The volume is too fragmented to complete this transaction in Applayer Image

"User Profile Service service failed the sign-in. User profile cannot be loaded". Error :The volume is too fragmented to complete this transaction...