Upgrade fails due to /var partition filling.

ADC upgrade is failing due to /var folder filling. Checking the /var folder we notice that /var/partitions is taking up a lot of the space. Looking into this further we can see there are many .pdb files taking up space within directory/var/partitions//nscollectRRD...

Why Secure Hub being an MDM Agent needs all these permissions.

Why Secure Hub being an MDM Agent needs all these permissions...

SSON working if user uses a PIN to logon to client

SSON will not work with CWA Windows Client . Ssonsvr.exe will not launch when the user logs on to the client . SSONMChecker shows this error. SSONCheckerInstallationSingle Sign-on process runningThe Single Sign-on process is not running. Reboot the machine after installing Citrix Workspace to sta...

Gateway logon page show blank page with 480 VPN LICENSE error

Unable to access Gateway logon page, browser will show blank page, in the developer tools or fiddler, you we see "480 VPN LICENSE error"...

How to configure EPA with one-to-one correspondence between usernames and mac addresses

This article address a configuration sample toconfigure EPA with one-to-one correspondence between usernames and mac addresses...

Need to enter credentials multiple times via Workspace app access on MAC OS clients

The users need to enter credentials multiple times when using Workspace app to login to Gateway on MAC OS clients. Finally, the users still encounter the following error. Web access works well. MAC OS version:...

"Cannot complete your request" when using SAML: FailedPasswordComplexity

CitrixAGBasic SSO failed when using SAML: FailedPasswordComplexity...

[VPN Plugin] Transfer Login keeps Loading with Non-English language setting

In Citrix Gateway VPN environment, you may observe the following issue when "Transfer Login": After clicking "Transfer" on Client VPN plugin, the button keepsspinning loading and stuck. Logs investigation show the following clues: Problem can only be observed in Non-English language setting Plugi...

Addition of new httpprofile parameter “allowOnlyWordCharactersAndHyphen”

The Citrix ADC appliance can now allow only word characters A-Za-z0-9 and hyphen - in the http request/response header names and if the request/response has any other characters in the header names the connection will be reset...

Microsoft Security Update Validation Report October 2022

Microsoft’s October 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...

HTML5 app launch doesn't work via Netscaler after upgrading the CVAD setup

Upgrade Xendesktop from 7.15 Cu8 to 1912 CU5 or above Could connect externally through ADC Netscaler using HTML5 when on 7.15 but not with the latest codes Connecting to the machines using HTML5 via direct storefront works fine App launch via workspace app works fine though ADC as well Only while...

[ADM Service]"failed with error Unable to set capacity" when allocate ADC licence in Cloud

The newly built ADC VPX could successfully onboarding to Cloud ADM Service. However, when allocate ADC VPX Instance and Bandwidth license to VPX in ADM service GUI page, opeartion failied with below error prompt: "Failed to set capacity. Reason:Command failed on ... Request to ... failed with err...

AlwaysOn VPN session is not re-established after sleep mode

When windows clients come out of Sleep mode and sometimes on boot, the Gateway VPN client is not connecting to the Gateway. This can usually be resolved by disabling/enabling the WiFi connection or rebooting the client machine. The Setup has "Always On " VPN mode and Machine-tunnel...

Alert || high memory usage - SDX

SDX high memory usage. Customer might see this on their device and might be receiving smtp alerts warning them of this...

Citrix Hypervisor Security Bulletin for CVE-2022-33748 & CVE-2022-33749

Several security issues have been identified in Citrix Hypervisor 8.2 LTSR CU1. These are: A malicious privileged user in a guest VM working in collaboration with a malicious privileged user in another guest VM can cause the host to crash or become unresponsive. This issue has the following CVE...

Citrix WEM - File Copy Operations fails when copying *.lnk file in the appdata directory of the user

File copy operations from a remote share to the user profile fails...

CWA for HTML5 "Multi-Monitor setup requires permission" message appears even with single monitor

Below message is seen after launching a session using the HTML5 client .Multi-monitor setup requires permission Do you want to give permission to use multiple monitors? The message is seebn even though there is only 1 monitor on the client device...

Notice Of Change Announcement For Citrix - Citrix SD-WAN

Citrix Systems, Inc. announces a Notice of Status Change for the Citrix SD-WAN product line SD-WAN 110-SE, SD-WAN 210-SE, SD-WAN 210-PE, SD-WAN 1100-SE, SD-WAN 1100-PE, SD-WAN 2100-SE, SD-WAN 2100-PE, SD-WAN 4100-SE, SD-WAN 4100PE, SD-WAN 6100-SE, SD-WAN 6100-PE, Advanced edition Add-On SKU, Clou...

CVAD 2203 or 2206 Server OS VDA May Experience BSOD With BugCheck code 0x0000007e Due to Tdica.sys

A Server OS VDA may randomly experience a BSOD with BugCheck code 0x0000007e due to access violation by tdica.sys. The issue is seen post ugrading to CVAD 2203 LTSR , CVAD 2203 LTSR CU1, CVAD 2206. Issue is not seen withVDA 2112 and prior versions...

CWA 2206 or Above: Citrix Published Applications Randomly Lose Focus Or Get Minimized

Citrix Published applications randomly lose focus, hide behind another window or become minimized when using Citrix Workspace App 2206 and above. This only happens when locally-installed Chrome or Edge browsers are also running on the user's local computer...

Microsoft Teams optimization on Citrix Workspace app for Chrome OS

Pre-requisites/System Requirements Why you should use Teams optimization Configuring Microsoft Teams optimization Caveats Troubleshooting Pre-requisites/System Requirements...

Unable to detect AD forest while creating machine catalog in Citrix DaaS

Unable to detect AD Forests with two domains abc.loc and xyz.loc in the Citrix Cloud environment while creating a machine catalog with below error - ErrorDetails":"Error Id: XDAPI:6E90CBED\r\n\r\nException:\r\nDesktopStudioErrorId : ExceptionThrown\r\nException : System.InvalidOperationException:...

Excessive grant frame usage in Windows xenbus drivers after version 9.1.3

A VM with 2 VBD, 8 vCPUs, 7 VIFs may consume over 90 grant tables, but ONLY consume 26grant tables when running with xen PV driver version 9.1.2. It will lead to virtual NIC initialization failure issue after Windows VM startup. Device manager shows NICs are notinitialized: Setupapi.log : Device...

BIOS Based Provisioning Services Target Devices Boot Slow Within VMware ESX

BIOS based Provisioned Target Devices boot slow through single IO. Background This symptom appears random. It may occur on a single vm boot or many, for example: five out of ten vm's may boot as expected and the remaining five may boot anywhere from 5 to 60 minutes later. After boot when the Targ...

NSC: Citrix ADC MPX 8905/8905Z, MPX/SDX 8910/SDX 8910Z, MPX/SDX 8920/8920Z, MPX/SDX 8930/8930Z

Citrix Systems, Inc. announces a Notice of Status Change for the Citrix ADC NetScaler MPX 8905/8905Z, MPX/SDX 8910/SDX 8910Z, MPX/SDX 8920/8920Z, MPX/SDX 8930/8930Z The tables below explain the Citrix ADC life cycle management milestones as well as important information regarding dates and option...

Citrix Cloud - Display messages to users in cloud workspace

Need to be able to customize messages when users log into cloud workspace to inform when of any maintenance or planned outages...

[Citrix Gateway VPN] Cannot access intranet applications in VPN over Proxy environment

When you connect Citrix Gateway VPN. You may observe VPN establishment is OK but cannot access internal applications/networks when the following conditions both match: Client has proxy configured and VPN connection goes through Proxy. Client PC has an interface IP in 169.254.0.0/16 subnet Usually...

How to disable the static object cache for specific page of VPN Vserver

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ICA RTT data is missing - displayed as n/a in Director

ICA RTT data displayed as n/a in Director...

Korean keyboard (101 key) Type 2 & 3 cannot be synced using “Sync only once” mode.

For Windows 10/11 as VDA, CWA Windows client machine uses Microsoft Korean IME with the Korean keyboard 101 key Type 2, or Type 3. The Citrix Workspace keyboard sync mode is configured as “Sync only once” in the Keyboard and Language Bar setting. Starting the Windows 10/11 Desktop/APP session, th...

[Citrix Gateway] Client plugin of Window upgrade fails due to upgrade package issue

The client plugin fails to upgrade to the new one after upgrade ADC, following logs sample could be found in client plugin logs 15:36:32.432 | DEBUG | nsStartSSL called 15:36:32.432 | DEBUG | mNotifier0 15:36:32.447 | EVENT | Version mismatch 15:36:32.447 | DEBUG | RedrawActiveXWnd: 6:0...

More data flow occupies by PVS server after NAS server failover

To improve NAS server high availability,NAS storage controllers are created as failover group to provide fault tolerance for hardware issues and maintenance tasks. Sometimes, if one NAS storage controller needs to shutdown for maintenance or corrupted due tohardwarefailure, it will failover to...

EPA failure (Access denied)

EPA failure with the following error seen in the logs: 2022-04-13 12:24:19.079 | Tid: 03344 | ERROR | downloadEpaLib | 296 | Failed to verify downloaded EPA library 2022-04-13 12:24:19.079 | Tid: 03344 | DEBUG | nsverifyfile: called 2022-04-13 12:24:19.080 | Tid: 03344 | ERROR | nsverifyTrustedCe...

[Citrix VPN] Citrix Secure Access Client for MacOS gets error: "Error while processing request"

When connecting Citrix VPN from the latest Citrix Secure Access Client for MacOS, you may see the following error message before login: Error while processing request. Contact your administrator. Errors in client logs: Jul 6, 2022 at 9:43:32 AM GMT+9 : No certificate extension matching Subject...

Windows 11 22H2, 23H2 & version 24H2 – Citrix Known Issues

Microsoft releases updates for Windows 11 on an annual feature update cadence. Windows 11 feature updates will release in the second half of the calendar year. The updates released so far: Windows 11 2022 Update 22H2 Windows 11 2023 Update 23H2 Windows 11 version 24H2 October 2024 This article is...

Configure Virtual Channel Allow List for Epic Slingshot and Epic Warp Drive

The Virtual Channel Allow List feature has been enabled by default as of CVAD 2109 and has been carried forward to CVAD 2203 LTSR. When the allow list is enabled, Epic Slingshot and Epic Warp Drive require configuration of the Virtual Channel Allow List for their associated virtual channels to...

How to check what VDAs are registered to a DDC

List of VDAs registered to a DDC...

Session watermark policy. Need to change fields such as font and rotation

Session watermark policy has been enabled but requirement is to be able to change the font style, rotation and username on the Watermark...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 8

Package name: xms10.14.0.10813.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date: September 2022 Languages...

Microsoft Security Update Validation Report September 2022

Microsoft’s September 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing...

Cookies generated by VPN Vserver lack Secure/SameSite/HttpOnly flags

Cookies generated by VPN Vserver lack Secure/SameSite/HttpOnly flags...

Microsoft Teams does not display video and shared screen

Microsoft Teams does not display video and shared screenwhen Endpoint OS is Windows 10 1607 Build 14393, Desktop Viewer is disabled showDesktopViewer=false, Teams optimization is enabled, and Viewing session in full screen mode...

Promiscous VLAN Tag Drops: Cause, Symptoms, and Solution

The counter nicerrvlanpromisctagdrops is incrementing. This may also cause performance issues and/or exceed the limits of a bandwidth license, triggering packet loss...

Citrix Hypervisor Security Bulletin for CVE-2020-35498

An issue has been identified in Citrix Hypervisor 8.2 LTSR CU1 Hotfix XS82ECU1008 only that may allow malicious network traffic to cause subsequent packets to be dropped. This issue has the following identifier: CVE ID| Description| Type| Pre-requisites ---|---|---|--- CVE-2020-35498| Malicious...

More data flow occupies by PVS server after copy/paste vdisk in use on NAS storage

Since customer need to execute scheduled backup tasks and vdisk update tasks,administrator may copy vdisk, which is in-using for data streaming from PVS server. Sometimes, data flow to NAS storage will increase even vDisk copy operation is finished. As the result, end user will experience pool...

Get-BrokerController : Insufficient administrative privilege when ran via Remote POSH SDK

Issue using Get-BrokerController command when using remote POSH SDK with Citrix Cloud. Error : Insufficient administrative privilege...

Android Enterprise - How to remove Managed configuration policy from Android device

How to removeManaged configuration policy pushed to Android devices...

How to configure domain drop-down as the first factor for AAA vserver without nFactor flow.

This article discribe how to configure domain drop-down as the first factor for nFactor auth without nFactor visualizer. The User experience after applied below configuraiton will be like 1. Fist authentication web page 2. 3. After authentication passed, there may prompt second authentication web...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 10

Package name: xms10.13.0.11025.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10922.bin, xms10.13.0.10817.bin, xms10.13.0.10723.bin, xms10.13.0.10603, xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and...

Unable to connect to Storefront using Workspace App

Adding store fails with error 'cannot contact store' We can access store via CWA for web...