5317 matches found
How to Block HTTP TRACE Method by Using Responder Policy
This article describes how to use responder policy to block http trace method when clients access origin web servers behind lb virtual server...
How to configure NetScaler to reset interfaces when HA manually failover
When the HA failover is performed manually, the old primary node can reset all interfaces...
Smart Card logon fails with error "You cannot log on using a smart card"
Cannot logon to Storefront web site using smart card. Error received: "You cannot log on using a smart card". Test.aspx page fails indicating this is a MS issue mapping client certificates to IIS...
[NS 13.1]iOS/Android Workspace adding account failure via NetScaler Gateway
After NetScaler upgrade from 13.0 to 13.1, end-user may find Mobile Workspace Application will prompt error when adding account via NetScaler Gateway: On Android Workspace: it shows "An error has occurred while connecting. Check your server address and data connection.Error Code 548." On iOS...
Client BSOD Code APC_INDEX_MISMATCH when Launch ICA Session
Client BSOD code APCINDEXMISMATCH when launch ICA session...
How to Make One Host Go into Maintenance Mode without Affecting VMs Running on It
This article describe how to make one host go into maintenance mode without affecting VMs running on it...
NetScaler firmware upgrade to 13.1-42.47 or later versions failing from GUI
NetScalers havingany builds of 12.1 or 13.0 version or earlier than 13.1-42.47 cannot perform an upgrade to the version 13.1-42.47 or later through GUI. Trying to perform an upgrade through GUI reports an error "file too large" or UI might hang...
Driver Disk for Microsemi smartpqi 2.1.22 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.22040 Issues resolved in thi...
TCP & ICMP session are not resumed after Auto reconnect
TCP & ICMP session are not resumed after Auto reconnect TCP Expectation by Customer When the Citrix Gateway client is disconnected and reconnect itself automatically, we expected the TCP communications to be resumed through the retransmission capacity of TCP...
StoreFront - Unable to import configuration
Unable to import StoreFront configuration from existing environment into a newly installed Storefront server with no stores created...
[CGS] Citrix Cloud Workspace launching Desktop via CSG is stuck at "connecting" and failed
Citrix Cloud Workspace launching Desktop/App via CSG Citrix Gateway Service is stuck at "connecting" and failed. In the Netscaler Gateway Service logs, seen in ns.log: Event "Application launch failed. Connect command sent to Controller."...
Workspace Error "Unable to add account with the given server URL" after enabling WAF on ADC
After enabling WAF on ADC, the following error is seen while adding Citrix Gateway URL on Workspace : "Unable to add account with the given server URL. Ensure that it is correct or enter your email address." Traffic Flow Brief Topo: Workspace LB SSL Virtual Serveron ADC1 , WAF enabled Citrix...
Workspace App for Mac - Known Issue - March 23rd 2023
When using Citrix Workspace App for Mac, users may receive the following errors: - Unable to communicate with Authentication Manager service - The Store doesn't exist. Please retry or contact support. - Citrix Workspace cannot connect to the server. Check your network connection. -Could not...
Connection Interrupted. Citrix Workspace will try to reconnect in over an hour
Connection Interrupted. Citrix Workspace will try to reconnect in over an hour...
Anonymous LOGOUT logs explanation
ns.log： Dec 31 16:13:57 172.31.248.107 12/31/2022:08:13:57 GMT PHQCXADC01 0-PPE-0 : default SSLVPN Message 263167 0 : "Created nFactor session for user Anonymous" Dec 31 16:13:57 172.31.248.107 12/31/2022:08:13:57 GMT PHQCXADC01 0-PPE-0 : default SSLVPN Message 263174 0 : "AAAD API:...
The certificate authority is invalid or incorrect
EPA scan error. "Access Denied: your device does not meet requirements for logging on" "The certificate authority is invalid or incorrect." from nspex.txt...
How to specify command line parameters when distributing a WEM application
To deploy applications via Workspace Environment management with additional command line parameters...
Requirement to update Virtual Hosting Pool ID after moving machines to new host connection
After moving virtual machines from an old host connection to a new host connection, you may experience issues with power managing machines from the PVS console or if VMs have been created with BDM Boot Partition, you may not be able to update the BDM Boot partition when you add an additional PVS...
Virtual Servers and Service Groups DOWN after secondary ADC upgrade
Virtual Servers and Service Groups DOWN after secondary NetScaler upgrade...
Disconnected sessions not reconnecting in Server VDA 2203 and higher
After a disconnection the user profile stays active on the server the user was first logged and is locked. When users get disconnected and click the Desktop-icon to get into their session again, they always get a temporary profile on another server. No additional configuration regarding...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 9
Package name: xms10.14.0.10942.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date:...
Clean up stale Azure AD devices with script
Under normal circumstances, when powering off Azure Active Directory AAD joined non-persistent VM, MCS agent inside VM will perform Azure AD leave and remove device record from Azure Active Directory. Occasionally, the action may fail, it will leave stale device in Azure AD. Recently, Azure AD...
XenMobile Sever - iOS Devices failing to deploy apps and policies - TOPIC MISMATCH Error
Devices not getting latest changes, and on the XMS Console we see the device information is not up to date last login, OS version, App Inventory On the logs see entries like: TOPIC MISMATCH errors 2021-10-04T16:03:42.153-0600 | Basic XXXXXXXXX| WARN | http-nio-10443-exec-3752 |...
Driver Disk for Qlogic qla2xxx 10.02.08.01-k - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Version ---|--- qla2xxx| 10.02.08.01k Note: This driver version applies to all hardware including Dell...
ERROR : Dotmim.Sync.SyncException: SQLite Error 14: 'unable to open database file'.
On Broker machine event viewer : Dotmim.Sync.SyncException: SQLite Error 14: 'unable to open database file'. --- Microsoft.Data.Sqlite.SqliteException: SQLite Error 14: 'unable to open database file'. à Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRCInt32 rc, sqlite3 db à...
[NetScaler] Black Screen in launching ICA when enabling HDX Insight
Launching ICA through Citrix Gateway with HDX Insight enabled, you may see black screen issuerandomly for about 3040 seconds in the beginning of desktop view on Citrix Workspace App...
HTML5 app launch doesn't work via Netscaler after upgrading the CVAD setup
Upgrade Xendesktop from 7.15 Cu8 to 1912 CU5 or above Could connect externally through ADC Netscaler using HTML5 when on 7.15 but not with the latest codes Connecting to the machines using HTML5 via direct storefront works fine App launch via workspace app works fine though ADC as well Only while...
PVS PXE boot fails: No more network devices / No bootable device
PXE boot fails TFTP transfer after receiving a valid DHCP configuration. Sample failure of this type in screenshot below. Network traces show correct ARP responses going both ways. The target device will not send the first read request unless the ARP response is correct. line 13 in the screenshot...
Launching ICA file failure in ICA proxy deployment integrated with Sangfor LB
Launching ICA file failure in ICA proxy deployment integrated with Sangfor LB...
Citrix ADC VPX VM STATE Halted after upgrade to SDX 13.1
After upgrade to SDX 13.1 27.59 or lower 13.1 version firmware, you may find SDX booted with SVM running, but VPX in Halted state. Try launch the VM you get the following error: "INTERNALERROR xenopsd internal error: Unix.UnixerrorUnix.ENODEV. "write". "" Checking mpscontrol.log on SVM, you may...
PVS Streamprocess: Login failed (error code: 4) for device <devicename>
Target devices are stuck at booting: Application event log is flooded with StreamProcess Event ID 10 that reads: "Login failed error code: 4 for device targetdevice1: No servers available for disk" Application event log will also have Streamprocess event ID 11's which read: "Detected one or more...
Error: "Invalid connection address" when adding XenServer host connection
The following error is seen when attempting to add a Citrix Hypervisor XenServer hosting connection: Error Id: XDDS:49D3D465 Exception: Citrix.Console.Models.Exceptions.ScriptException Invalid connection address. Check that the address is valid and that it references a host in the XenServer pool...
Citrix Provisioning Console communication error while running on Azure
The Citrix Provisioning Console fails to communicate with Azure after TLS 1.0 has been disabled. This prevents the use of CVAD Setup Wizard or power management in Azure using the Citrix Provisioning Console or Citrix Provisioning PowerShell interfaces. This affects all version of Citrix...
Troubleshoot Gray or Black Screen
Troubleshooting steps for gray / black screen: Problem| Solution ---|--- Check the event log when gray screen appears or seamless apps fail to launch| Error ID 1002CTX220418 Error ID 1005 and 1003CTX312452 Gray screen when launching Citrix Virtual Desktop with Citrix WEM Service Agent | CTX312240...
Cannot activate Microsoft Pinyin IME in Windows server 2016/2019/2022
Cannot activate Microsoft Pinyin IME in Windows server 2016/2019/2022 VDA if client keyboard layout set “sync only once” mode Following are the details of the error, 1. VDA OS is a Windows server 2016/2019/2022 English version. 2. CWA Windows set the keyboard layout to “Sync only once – when the...
Microsoft Security Update Validation Report July 2022
Microsoft’s July 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
CWA for Android: We were unable to tunnel through the proxy
Viewer of CWA for Android fail to establish connection to VDA with below given error message We were unable to connect through the proxy. Error - 0 Logs show following error logs 02-10 05:44:55.989 1117 28821 W System.err: Caused by: android.system.GaiException: androidgetaddrinfo failed: EAINODA...
Configure Enterprise File Shares to Use Microsoft Hidden Shares on Windows Server 2008
This article describes how to configure Enterprise File Shares on Access Gateway Enterprise Edition appliance to use Microsoft hidden shares and the %username% environment variable on Microsoft Windows Server 2008. Requirements Remote Desktop Protocol RDP or console access to the Windows Active...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 6
Package name: xms10.14.0.10628.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date: May 2022 Languages supported: English US Important notes about this...
Apple Magic Bluetooth Mouse 2 (A1657) on iPad can't be recognized by Windows VDA
Apple Magic Bluetooth Mouse 2 A1657 connected via Bluetooth on iPad can't be recognized by Windows VDA...
Windows 10 Endpoints Are Not Redirecting Input Devices Properly And Output Redirection Works Fine
This Local Policy Settings must be enabled within the VDA and Endpoint: Local Group Policy Editor: "Computer Configuration Administrative Templates Windows Components Remote Desktop Services Remote Desktop Session Host Device and Resource Redirection" Allow Audio And Video Playback Redirection...
Unable to launch desktop via Gateway in invoked mode ( Client Detection done and selected workspace to Always Open ICA file )
Unable to launch desktop via Gateway in invoked mode. ICA launch works downloading the file, non invoked mode and clicking on it works In the non-working response for ICA file download, we see Riverbed headers highlighted and the "Connection: close" header being stripped...
Citrix Gateway and StoreFront Error After Upgrade "There are no apps or desktops available to you at this time."
Customer had upgraded ADC firmware to 13.0.71.44 from 13.0.58.30 during a change window. Post-upgrade when they authenticate and login to their Citrix Gateway URL and land on StoreFront, they get a blank screen with no applications and desktops being displayed. The issue is seen on all browsers...
Power actions fail for all target devices from PVS console
When attempting to power manage Target Devices via Citrix PVS, the power actions for Restart and Shutdown are failing., i.e. right click Target Device Restart or Shutdown, the process starts but fails with status "Failed". No errors are reported in the event logs...
Citrix Workspace App for Mac 2111: Zoom VDI Plugin and Cisco JVDI plugin failed to work after CWA for Mac 2111 upgrade
After upgrade to CWA for Mac 2111, Zoom VDI plugin and Cisco Jabber JVDI plugin failed to connect Zoom VDI and Cisco Jabber in Citrix Session...
Unable to Logon to Workspace Application externally, throws error "Unable to connect to the server"
Unable to connect to the server on Citrix workspace client when logging into it. It throws an error "unable to connect to the server". This happens on the Citrix Workspace app. However, when we use the workspace URL on the browser, then, we can authenticate successfully and also launch...
Copy paste for some data works with Citrix Receiver 14.x but NOT with Citrix Workspace app.
Post upgrade from Citrix Receiver 14.x to Citrix Workspace app, copy and paste no longer works for some data from the published application to local workstation. Some types of data for example simple text do work as expected, but other data doesn't like, Copy tables data and paste it to Excel at...
User Profile Management is not saving bookmarks from Microsoft Edge browser
Edge browser bookmarks are not retained in user profile...
Unable to create new machine using PVS console. - MAPI Error: Invalid or insufficient credentials. [Could not authenticate session. Check your access credentials and try again
When attempting to create a new machines or update existing ones, we get the errorUnable to create new machine using PVS console. - MAPI Error: Invalid or insufficient credentials. Could not authenticate session. Check your access credentials and try again...