Provisioned Target Device Booting up with Multiple IP Addresses

Provisioned Target Device booting up with multiple IP addresses...

FAQ: Disconnected ICA Sessions Release Connection License

Q: What are thereasons for the disconnected ICA sessions to release their Connection License? A : Active ICA sessions might be disconnected due toanynetwork issues or a user might have intentionally disconnect the session instead of logging off. In either of the cases disconnect or log off, the...

NDIS Filter Driver from Third Party Product on Target Device Interferes with Connection to Provisioning Services

When a Network Driver Interface Specification NDIS filter driver from third party product is installed on the master target device before the image process, a vDisk is not attached and the Provisioning Services agent icon on the system tray shows a red X. This causes an inability to create a new...

Considerations for Connecting XenServer to the Switch Ports

This article contains information about connecting XenServer to a switch. Background Switch ports must be configured differently for a XenServer host as opposed to a standard computer. The following considerations are recommended when connecting a XenServer to a switch: If using Spanning Tree...

Error: "Failed to Discover 1 of 1 Volume on the Destination Disk" Or "Failed to Discover 1 of 2 Volume on the Destination Disk"

After running the Imaging Wizard, when the PXE starts again, P2PVS displays the following error messages: "Failed to discover 1 of 1 volume on the destination disk!" Or "Failed to discover 1 of 2 volume on the destination disk!"...

TCP Checksum Interoperability with RFC1624

Customer installed a Repeater 8540 at Data Center and two Branch Repeater 300 appliances at two branch offices for the Proof of Concept POC test. After installation, customers in the branch offices reported that ICA sessions stopped responding from time to time. The session does not respond to...

How to Upgrade from StoreFront 2.1 to StoreFront 2.6

The sequence of steps to upgrade from StoreFront 1.2to StoreFront 2.5: 1. Upgrade from StoreFront1.2 to StoreFront2.0. 2. Upgrade from StoreFront 2.0 to StoreFront 2.5 or StoreFront 2.6. For more information see the StoreFrontlegacy product documentation. To learn more about upgrading from...

Citrix Receiver is Unable to Create a Secure (https://) Connection in the Browser

When launching applications on Internet Explorer 10 using the Citrix Receiver for HTML5 v1.1, the following error message appears: “Citrix Receiver cannot create a secure https:// connection in this browser. Please try a different browser.”...

Provisioning Services Server Target Devices BSOD with KERNEL_SECURITY_CHECK_FAILURE When Cache is Set on RAM

Provisioning Services PVS Server target devices streamed to a vSphere Virtual Machine displays a blue screen withKERNELSECURITYCHECKFAILURE when cache is set on RAM...

FAQ for XenMobile 10 Migration Tool

This article provides information on frequently asked questions and answers for XenMobile 10 MDM migration tool. Contents Q: What XenMobile editions are supported with the migration tool? Q: What versions of XenMobile are supported with the migration tool? Q: Where is the XenMobile 10 migration...

Store Configuration by Server Based Discovery Fails

When attempting to configure Receiver Stores by entering in address of StoreFront server in Email/Server Based Discovery dialog, the following error appears: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address...

How to Configure StoreFront to Start Published Desktops in Full Screen Mode

This article describes how to configure StoreFront to start published desktops in Full Screen Mode...

Error: "An error occurred during synchronization" in StoreFront

When trying to synchronize changes on a StoreFront multi-server environment, the following errors are displayed: Error: “An error occurred during synchronization” You might also view errors in the StoreFront Server Console Server Group. Error: “Cannot get valid synchronization state information...

Secure Web: Unable to open 4096-Bit encrypted Web Sites

When we try to access 4096-bit encrypted websites using Secure Web set to 'Tunneled to Internal network' and 'Secure Browse' mode, the website does not launch...

How to Publish the Printers Folder

This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...

How to Capture a Memory Dump from a Provisioned Target in a Hyper-V Environment

This article describes how to generate a memory dump file from a provisioned target in a Hyper-V environment.This process requires no modification to the virtual machine. Requirements Download and install the Debugging Tools for Windows package from Microsoft's web site: Debugging Tools for Windo...

Event ID 7026 - The following boot-start or system-start driver(s) failed to load: Bnistack

On a target hosted on a VMWare Hypervisor and running Provisioning Services Target Device Software 6.0 and later,the target device cannot connect to virtual disk when starting it from the local hard drive.A red ‘X’ appears on the virtual disk status icon in the system tray. In the Event Viewer, t...

How to Configure QLogic HBA on XenServer

This article describes how to update the parameters of QLogic HBAs with SANSurfer. HBA parameters might need to be adjusted to the correct configuration on XenServer to function as required. QLogic HBAs contain a default set of parameters that will function but might not give optimum performance ...

How to Make the Provisioning Services Server Client Coexist with Third-party Network Drivers

This article describes how to run the Provisioning Server client on a target device along with third-party network applications that also occupy the network device driver stack. Background In the Windows Driver Model WDM, systems manage a device through a linked stack of layered device drivers. T...

When to Enable Intermediate Buffering for Local Hard Drive Cache?

Background Enabling Intermediate Buffering improves throughput performance with writing to the write cache drive and can improve target device performance as well. Refer to Buffered Services for additional information on buffered file I/O services. The following are some points to consider before...

How to Image a Target Device Using the Imaging Wizard

This article describes how to image target device using the Imaging Wizard. Prerequisites Enable Windows Automount on Windows Enterprise Server operating systems. Disable Windows Autoplay. Remove any virtualization software before performing a conversion. Verify adequate free space exists on the...

CITRIX-XML-SERVICE NetScaler Monitor Fails after Installing XenApp 6 Hotfix Rollup Pack 02

The CITRIX-XML-SERVICE NetScaler built-in monitor fails after Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2 is installed. However, XenApp continues to work. The following message appears when you view the monitor. "Failure – TicketTag not found in the response" Wit...

IPC Error when Exporting the vDisk on Provisioning Services

IPC Error when exporting vDisk on Provisioning Services PVS. PVS Console log includes thefollowing errors: ERROR EnterpriseAccess.HandlerBase - PvsStatusExceptionHandlerERROR EnterpriseAccess.HandlerBase - return code: 184ERROR EnterpriseAccess.HandlerBase - exception type: PvsStatusExceptionERRO...

Application Launch Requests Might Fail on a Provisioned XenApp Version 6.0 or 6.5 Multihomed Server

Application launch requests might fail on a Provisioned XenApp Version 6.0 or 6.5 Multihomed Server. “Event 10001: A usable server cannot be found on which to launch the application.”...

Memory Dump File Not Being Generated on Provisioned Target

While attempting to configure a Windows 2008 target server created by Citrix Provisioning Services to generate a complete memory dump, it was observed that the memory dump file was not being created properly. Following CTX123642 – How to Recover Windows Kernel Level Dump Files from Provisioned...

How to Mount a CIFS (Windows File System) Share in XenServer Using the Command Line Interface

This article describes how to mount a CIFS Windows file system share in XenServer using the Command Line Interface CLI. Requirements Basic knowledge of Linux Administrator root access to XenServer host using the Command Line Interface CLI Windows username and password to access Windows share to b...

IPC Error While Validating Provisioning Services Store

Multiple Provisioning Services Servers in the farm come with an IPC error when trying to validate the store path except on the server you are running Provisioning Services Server console: When validating the store, following error appears in the console Log:...

CloudBridge Virtual WAN PBR Mode and Inline Deployment Steps

This article depicts a step-by-step procedure to configure two CloudBridge Virtual WAN appliances: Data Center Appliance in PBR mode Virtual Inline Mode Branch Appliance in Inline mode...

Blue Screen with Error Code 0x0000007B When Booting a Target from a vDisk Using Target Device Software 6.x or 7.x

When booting a Target from a vDisk using Target Device Software 6.x or 7.x, you might get a Blue Screen with error code 0x0000007B and the following error description: “ERROR: SOCKET…” The error description will contain additional values as shown in the following screen shot:...

Error: "SR BACKEND FAILURE 181" in XenServer

After installation or upgrade to XenServer 6.0, user experiences issues with any storage related operations. The following error message appears: “SRBACKENDFAILURE181 Error In metadata Volume Operation For SR.” The following entries appears in the log /var/log/SMlog file: Error code:...

How to Disable C-States and Turbo Mode on Fujitsu Servers

This article describes how to disable C-States and Turbo Mode on Fujitsu Servers. Virtual Machines display memory spikes and intermittent networking issues. Servers might become unresponsive when C-States are enabled, or restart unexpectedly when turbo mode is on. C-States and Turbo are responsib...

How to Move a XenServer Pool to a Different IP Subnet

This article describes how to change the IP subnet assigned to the management network on a XenServer pool. This procedure is long compared to changing the IP address while staying in the same subnet. Requirements Working knowledge of XenServer and XenCenter and basic knowledge of the Command Line...

High Availability Behavior When the Heartbeat is Lost in a XenServer Pool

This article describes High Availability HA behavior in situations when the heartbeat is lost on XenServer 5.x. HA does not check the link state of the interfaces. It rather works on the bases of HA Host Groups and Network Partitions. HA Daemon chooses the larger of the network partitions to take...

Storefront: Citrix Storeweb URL should have custom error page

Redirect StoreFront users to a custom error page, if a page is inaccessible for some reason. Example : If a user tries to access "StoreURL/ Script", it will trigger an unhandled exception and User will get a generic page which suggests steps to add a custom error page. This may be considered a ri...

Error - "Your Logon has expired. Please logon again to continue".

An error is seen logging on to Storefront. "Your logon has expired. Please log on again to continue" Error is only seen when logging on as a user from a different domain to that of the Storefront server...

End of Sale and Renewal for XenServer Standard and Premium Editions

Cloud Software Group has decided to end of sale EOS, and end of renewal EOR XenServer Standard and Premium Edition stand-alone offerings on June 3rd, 2024. This change is designed to simplify our product line and deliver superior value and user experience to our customers. From June 3rd onwards,...

Error "Invalid Client ID/Secret key" throws while configuring Probe Agent for Cloud Monitor

While configuring Citrix Probe Agent for Cloud Monitor it throws error "Invalid Client ID/Secret key" although Client ID, Secret and Customer ID are correct...

Horizontal two finger scrolling on touchpad does not work with Citrix Workspace app for ChromeOS

When using Citrix Workspace app for ChromeOS, horizontal two finger scrolling on touchpad does not work in HDX session. It interpreted as vertical scrolling...

Driver Disk for Intel i40e 2.22.20-5 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's i40e driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- i40e| Ethernet/NIC| 2.22.20-5 reissue Issues resolved ...

Enhanced SSO Feature does not work. Applications fail to launch on Windows 11 devices.

After setting up Enhanced SSO according to https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/domain-passthrough-for-single-sign-on , it doesn't work. When trying to launch an application, nothing happens. When using traditional SSO using the old SSONVR.exe mechanism, there is no issu...

Identify sessions connected via Native Workspace App versus Receiver for Web (Browser)

Identify the sessions which are connected via Native Workspace App versus Receiver for Web Browser...

Citrix Workspace App for HTML5 - Chromium Update Impact on Multi Monitor Functionality

When you click Multimonitor from the session toolbar, the session might not extend automatically. The issue occurs when you use Citrix Workspace app for HTML5 version that is earlier than 2404, and the Google Chromium browser version is equal to or greater than v125.0.0...

Machine Creation Fails When Creating Remote PowerShell Session

The “Resources” environment test Check hypervisor storage fails with the following error: “While testing access to storage with ID MyStorageID, an error occurred while attempting to create a remote PowerShell session to host MyHostName.” The “Resources” environment test Check hypervisor...

Provisioned VDAs do not support Azure Hibernation after enabling it on existing MCS Catalog

An existing MCS Catalog with no hibernation support is being updated to support hibernation. Azure hibernation has been enabled on the base image, the image template, and the MCS Catalog. However, after performing an Image Update on the Catalog, the provisioned VDAs still do not support hibernati...

ERROR: User doesn't have permission for given Destination path is recorded unexpectedly.

The following error message is recorded unexpectedly in the ns.log file of the admin partition for the pendo functionality: "ERROR: User doesn't have permission for given Destination path"...

CLI SSH not working after upgrade with OpenSSH vulnerability patch Error Bad SSH2 cipher spec

After Upgrading to a firmware version with OpenSSH v9.3 patched for the recent SSH vulnerabilities 12.1-55.304+ FIPS, 13.0-92.23+, 13.1-53.4+, 13.1-37.180+ FIPS, 14.1-22.16+ SSH is not working anymore. Putty throws the error: Network error: Software caused connection abort...

Launch failures after upgrading to CWA 2402

Users on Citrix Workspace App for Windows 2402 and have Real-Time Media Engine RTME installed on endpoint devices older than 2.9.700 may encounter session launch failures...

CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports

This article describes the CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports...

Microsoft Security Update Validation Report May 2024

Microsoft’s May 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

Policy data may be lost when a CVAD site is upgraded from a previous version to 2402

Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools It's recommended that this tool be run prior to the upgrade to validate Policy compatibility. Pre-Upgrade Steps: Version CVAD 2402 Ensure...