5316 matches found
How to Apply DSCP Marking to CloudBridge Appliance with QoS Enabled
This article explains how to apply DSCP marking to CloudBridge appliance when Quality of Service QoSis enabled. Background Many networking environments use different QoS engine/traffic shaper outside of CloudBridge and hence disable the QoS feature of CloudBridge. Some of the users however would...
StoreFront Displays Incorrect Username
When there are multiple users with the same log on name in different domains, StoreFront displays incorrect name. For example, if the domain names are domain1\jdoe and domain2\jdoe for John Doe in domain 1 and Jane Doe in domain 2, StoreFront displays the incorrect display name when the user from...
How to use PING to check for proper MTU level for fragmentation for storage networks
There are many times in XenServer environments where the customer will have implemented MTU of 9000 to be able to enjoy the benefits of Jumbo Frames. While this is 100% supported, it is not 100% recommended. For the best customer experience we need to be able to suggest, test, and implement the...
When Failing Over to a SQL Mirrored Database, the Provisioning Server Shows as Offline and is Unable to Connect
When failing over to a SQL Mirrored Database, the Provisioning Server shows offline and is unable to connect...
Screen Refresh Issues Through a Seamless Pass-Through Session
The screen might not repaint properly because of a poor refresh rate. Therefore, certain areas of the application appear grayed out or distorted. This happens when running an application in seamless mode while utilizing the pass-through client on the server. Manually refreshing the application do...
SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port Mapping
This article provides information about how to discover the NetScaler SDX mapping of Virtual Interfaces on VPX to physical interface and ethX port mapping. SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port mapping To know the mappings from GUI, navigate to Configuration...
Pass-through Authentication Might Fail Starting Publish Desktops with StoreFront and Desktop Viewer
Pass-through authentication to StoreFront does not work when starting XenApp published desktops. When users log on to the client workstation with Windows Active Directory AD credentials, the Receiver starts and successfully passes the user credentials to the configured Store and displays availabl...
Importing an Existing vDisk in Provisioning Services Console Causes Error
When importing a vDisk using theProvisioning Services PVSServer Console, the error “Invalid disk file for . Cannot add disk” appears. The SoapServer.log displays the following text, if Info level logging is enabled: INFO Mapi.Command - Get UndefinedDisks: Disk is not valid, needs to be a base .vh...
How to Configure QLogic HBA on XenServer
This article describes how to update the parameters of QLogic HBAs with SANSurfer. HBA parameters might need to be adjusted to the correct configuration on XenServer to function as required. QLogic HBAs contain a default set of parameters that will function but might not give optimum performance ...
Recommended Installation Sequence for XenDesktop 4 Hotfixes
This article contains information about the recommended installation sequence for XenDesktop 4 Hotfixes. Note : The PDF file attached to this article shows the sequence in graphic form. Background XenDesktop 4.0 Desktop Delivery Controller DDC software has a number of components, such as Core...
IPC Error when Exporting the vDisk on Provisioning Services
IPC Error when exporting vDisk on Provisioning Services PVS. PVS Console log includes thefollowing errors: ERROR EnterpriseAccess.HandlerBase - PvsStatusExceptionHandlerERROR EnterpriseAccess.HandlerBase - return code: 184ERROR EnterpriseAccess.HandlerBase - exception type: PvsStatusExceptionERRO...
Error: "Uninstalling StoreFront Failed With Exit code -1" While Uninstalling StoreFront
The following message appears whileuninstalling StoreFront: Uninstalling StoreFront failed with exit code -1...
How to Prepare Provisioning Services 7.x Master Target Device to be Captured on a vDisk
This article provides the recommended procedure for preparing Provisioning Services 7.x Master Target Device to be captured on a vDisk...
How to Configure Extended Logging on a QLogic Fiber Channel Host Bus Adapter
This article describes how to configure extended logging on QLogic Fiber Channel FC Host Bus Adapter HBA. You may find that a similar procedure applies to other HBAs. Requirements Super user credentials root on Xen hosts Knowledge of vi or Nano text editor this article uses the vi editor...
Session Appears Down in XenApp Farm and Csrss.exe Process Remains Active in Session
Session appears in astate in the XenApp farm. Csrss.exe process remains active in the session. This generally means that the session had problems on logoff and remains hung until it is manually terminated or the server is restarted. Additionally, if the server has sessions in this state and is...
Provisioned Target Device Booting up with Multiple IP Addresses
Provisioned Target Device booting up with multiple IP addresses...
How to Set Up Syslog to Capture Logs Real Time on a Central Location
This article describes how set up a Syslog server when you are experiencing issues across multiple XenServers and need to capture logs real-time on a central location...
The detail explanation about the parameters in License file
This article explains the parameter details in License file...
Citrix Endpoint Management (aka XenMobile Server) 10.16.0 Rolling Patch 1
Package name: xms10.16.0.10108.bin For: XenMobile Server 10.16.0 Deployment type: On-premises only Replaces: None Date: June 2024 Languages supported: English US Important notes about this update As a best practice, Citrix recommends that you install this and other updates to ensure that you have...
Users unable to reconnect to disconnected session to access their Citrix virtual desktop.
Unable to reconnect to a disconnected session with error "Unknown Client error 1110" when using CVAD 2203 CU3 and earlier. When problem occurs, it is also not possible to connect via RDP. Logon stays at stuck under the "Other User Welcome" screen...
Unable to create New Machine Catalogs or New virtual machines in existing Machine Catalogs
Issue : Unable to create New Machine Catalogs or New virtual machines in existing Machine Catalogs. Error : Failed to create virtual machine 'VM', account name was not found. Description: Unable to add new machines in existing machine catalogs. Unable to create new machine catalogs. Unable to...
VDA upgrade failure when deployed through SCCM
VDA deployment using SCCM...
PVS 2402 | Console Setup: EdgeWebView2 not installing correctly
When launching the "Console Installer" it tries to install the prerequired software which includes Edge WebView2. In some cases when installing it from the iso, Edge WebView2 might not show up in "appwiz.cpl" or "Apps and Features". If you start the "Console Installer" again it is shown as "not...
On Prem || 2203 LTSR || VDA hangs or freezes while launching skype business applications.
2203 VDA hangs or freezes while launching skype business applications. Inside the published VDA Users open Skype for business and they noticed Randomly that VDA is Frozen This is only see with Skype for business If the users close the session and connect back to session by clicking the icon in...
Duplicate Icon visible for all published Applications
Duplicate icons appear for the same applications in Citrix Workspace...
Citrix cloud - Failed to create AD accounts for an MCS Catalog with PowerShell SDK.
You may be unable to create a computer AD account with PowerShell SDK using a service account. It will fail with error: Command: $adAccounts.FailedAccounts Impersonate user logon failed, Win32 Error Code: 1385 Error Reason: InvalidParamtersForADOperation...
Unable to access NetScaler via SSH. SSH daemon process not running or able to start.
Device not accessible via SSH. Admin GUI actions that require SSH i.e. Generate Tech Support Bundle, Ping, simulated CLI do not work, shows error ""errorcode":"2138","message":"Not authorized to execute this command","severity":"ERROR"" Unable to access device via SCP. sshd process not running an...
NITRO API commands not working, request times out.
NITRO API endpoint is not working, the requests sent to the NSIP timeout without a response...
[NetScaler-Gateway] iOS CWA cannot connect to Store, 500 Internal Server Error 43549
You may encounter the issue when login with iOS workspace app, user cannot connect to StoreFront after login NetScaler gateway. In nstrace, you can observe the following symptom: 1. NetScaler responds iosc cookie to client: POST /nf/auth/webview/done HTTP/1.1...HTTP/1.1 200 OKSet-Cookie:...
Fail to install Probe Agent 2311
2311 Probe Agent can not be installed with the error in following screenshot...
Citrix Provisioning - Converting An Existing vDisk From BIOS To UEFI
Converting an existing BIOS vDisk into UEFI vDisk for future PVS Target Device support...
Citrix Provisioning - Farm Is Already Configured Option Missing From Wizard After Upgrade
After running the PVS installer for 2311 or greater the configuration wizard runs as expected. When running the wizard the console user is only presented with 2 options when configuring the database parameters: 1. Join Existing 2.Create Farm The Farm is already configured option is no longer...
SSH Public Key - No supported authentication methods available (server sent public key)
Citrix ADC: SSH is not working...
Idle session timeout warning message does not display in ICA session
The below idle session timeout warning message is not displayedbefore the idle ICA session is disconnected. The idle session timeout warning shows up in RDP session on the same VDA. The Idle session timers are configured via RDSH policy. The issue is only seen in ICA session when HDX Adaptive...
No License consumption after changing the License type
After changing the License type to concurrent the Licenses were not consumed License usage showed as 0 Used...
[NetScaler] Multicast packets may cross members within LA channel on SDX with i40e NICs
On a Fortville NIC SDX platform with i40e driver. When LA channel is configured with 10G or 25G NICs and is assigned to a NetScaler VPX. The VPX may receive unexpected multicast packets that was sent by itself through another member of the LA channel. Such as VRRP control plane messages. The...
Workspace App Upgrade to Version 2311 Causing End User Launch Failures
End users may experience launch issues post Upgrade of workspace app to latest version 2311,In environment where custom VC like Zoom, Webex are installed. Behavior noticed is launch failure with latest CWA 2311.CWA pops up "Preparing resource" CWA pops up "Active" but no desktop is shown to the...
Will the "World Wide Web Publishing Service" be stopped during Storefront propagation
Will the "World Wide Web Publishing Service" be stopped while the StoreFront "Propagate Changes" is in progress?...
NSC: NetScaler (Citrix ADC) MPX5900/5900Z
Citrix Systems, Inc. announces a Notice of Status Change for the NetScaler CitrixADC MPX 5901/5901Z, MPX 5905/5905Z, MPX 5910/5910Z The tables below explain the NetScaler Citrix ADC life cycle management milestones and important information regarding dates and options during this period.The dates...
Is it possible to customize the Virtual Channel function on Citrix Virtual Apps and Desktops ?
The Citrix Virtual Channel software development kit SDK supports writing server-side applications and client-side drivers for more virtual channels using the ICA protocol...
Workspace App for Windows appears for AllAccount although only one store is configured
Citrix Workspace App for Windows appears for all accounts although with just one store configuration. Workspace App should appear like this if only one store is configured...
The status of VDA machine was "Stopped" instead of "Stopped (Deallocated)" on Azure Portal
The following behavior was confirmed for dedicated machines created using Azure on-demand provisioning. - If shutdown the target VM within the OS, the status will be "Stopped" on Azure Portal. If it is "stopped", it will be subject to Azure pay-as-you-go billing. - If the target VM is from the...
Published applications or desktops not showing after logon to CWA
Published Applications or Desktops are not showing after logon Citrix Workspace app CWA. This issue happens for some specific users only...
How to install Citrix Workspace App for Windows in offline mode
Administrator can install Citrix Workspace app for Windows Offline installer for devices that don’t have internet connectivity...
Citrix Server Idle Timer Policy does not take effect for Server VDA
Citrix Server Idle Timer Policy does not take effect for All Server VDA ConfigureServer Idle Timer Policy Interval on 2203CU1 DDC for all the Server VDA , but after reach time limit , there is no expected Idle windows pop up...
How to Configure HTML5 storefront ica to disable microphone and multi-monitor access prompts
+ Getting prompt while logging on to HTML 5 enabled storefront page, as their end users do not use multimonitor, camera, microphoneThe users are HTML5 Users: ++ ++ ++ Changed configuration.js file in storefront server under the location:C:\Program files\Citrix\Receiver storefront\HTML5 Client...
User enumeration or launch failures after upgrading Citrix StoreFront to LTSR 2203 CU4
After upgrading Citrix Storefront to 2203 Cu4, a high number of launchfailures or enumeration may be reported by end users. Upon checking, you may notice that there is a high load on the CTXSite database which is related to stored procedures being invoked. As a result of this, it causes session...
User not able to find sign in option inside Workspace app post signing out
After signing in once and signs out in Citrix Workspace App for Windows , no sign in option is available. The only options that can be seen in the settings are "refresh app" and "accounts"...
iOS Receiver disconnects from session after one minute of activity
Citrix users using Receiver for iOS are disconnected from their Citrix session after working on the session by typing or clicking for around20-30 seconds. The users get the following error: "Cannot Connect. Check your network connection and try again. OK." If the users are not working on the...