5325 matches found
How to Display Custom Error Pages by Using NetScaler Responder Policies
This article contains information about configuring Responder policies that redirect user requests to custom error pages during a maintenance period of a back end web server farm. Background You can create custom error page and redirect the user requests to it. For example, you might want to host...
XenServer Security Update for CVE-2026-79610, CVE-2026-79610, CVE-2026-102700 and CVE-2026-102701
Severity : High Description of Problem Several issues have been identified that affect XenServer 8.4 and XenServer 9. Three of these issues may allow a malicious privileged user in a guest VM to compromise or crash the host. These issues have the following identifiers: CVE-2026-79610...
Agent is not appraising the disk space
ADM Agent Disk Space gets full sporadically, and due to which the ADM Agent goes Down...
Citrix PVS Console and Server Not Visible to Other Admins After Installed via CLI
After installing the Citrix Provisioning Services PVS Console and server version 2402 CU2 on a Windows Server 2019 machine using command line, the application is only visible to the user who performed the installation. Other administrators logging into the same server do not see the Citrix PVS...
Black area's when launching Horizon app on VDA 2402 CU1
After upgrading our VDA to 2402 cu1 we are presented with black artifacts on launch of Horizon app...
Citrix DaaS - Hosting Connection "Username and Password Not Recognized" Error
When attempting to establish or test a hosting connection within your virtualization environment, the system reports an authentication failure with the following error message: "The username and password combination supplied for this connection was not recognized." This error indicates that the...
Citrix DaaS Studio: Resolving VM List Delay Due to Cloud Connector Timeout
Administrators may encounter a delay when retrieving the list of machines from Citrix Cloud in a particular resource location. This issue is often observed under the following circumstances: The Cloud Connector is unavailable or unresponsive. The connector is undergoing maintenance or is being...
VDA 2402 - How to redirect all URLs using Host to Client Redirection
Use Host to Client Redirection policy to redirect all URLs from the VDA to the Client. This is useful when redirection fails when the URL is not added to ValidSites Registry, but Customer wants to redirect a long list of URLs but doesn't mind redirecting all URLs...
Cannot create hosting connection for AWS "Failed to connect the AWS EC2 endpoint URL"
On entering API key and Secret key with Role Based Authentrication for AWS get the following error: Transaction ID:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Action Name: HostingEditHypervisorConnection Exception: StudioErrorId : ConnectionValidationFailure Reason : ManagedMachineGeneralException Exception :...
Applying Modern UI patch for Citrix Storefront LTSR2402 CU2 (to support CWA Linux Clients)
Symptoms or Error When users on Linux login to their Citrix Workspace App for Linux , they see an infinite progress screen or error instead of seeing the list of their apps and desktops. This is applicable only for customers where the admins have 1. Upgraded their StoreFronts to the new Storefron...
iOS Workspace App 2501.10 - How to Fix Login Hang at "Stay Signed In" Prompt
Users of the Citrix Workspace app on iOS devices may experience a hang or freeze at the "Stay Signed In" prompt after adding their Citrix Cloud workspace URL. The app becomes unresponsive, preventing users from selecting either "Allow" or "Deny."...
Unable to login to WEM Web Console
When Login to Workspace Environment Management Web Console get the message "The user name or password is incorrect. Try again."...
BSOD, "BAD SYSTEM CONFIG INFO", When Creating a New Layer
When trying to create a new Windows 11 platform layer a BSOD loop occurs during the first boot of the packaging machine. Offload Composting was enabled. The below screens are seen...
FAS - Users from 2-way trusted domain getting "incorrect username or password" on VDA login
Users from primary domain are able to be authenticated without issue. Users from Domain B, which is in a different forest and is trusted via 2-way trust, can authenticate with the storefront without issue. However, when launching a resource the CWA eventually loads a small window indicating the t...
After upgrading from 1912 to 2402, unable to view license usage in Studio
After upgrading Delivery controllers from 1912 to 2402, unable to view license usage in Studio. Studio show error : An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again...
Image Preparation fails using MCS on GCP due to Google's deprecated images disk export workflow
Symptoms or Error Customers cannot create new catalogs or update the images of existing catalogs. Solution Citrix is currently working on a fix. Workaround: Customers can update the json files to use a newer image and script.Below is the step-by-step process. There are 2 options to update the...
The Image Does Not Have Layer Data Located In HKEY_CLASSES_ROOT or HKEY_CURRENT_USER
In one use case the published image, with Windows 11 OS, was missing the value, HKEYCLASSESROOT\mailto\Default. The Windows 10 images were ok...
ADC: Unable to delete backup files from GUI
Customer sees 50 backup files on NetScaler GUI whereas same files are not visible on /var/nssysbackup directory. Whenever trying to delete the backup files from GUI it shows "ERROR: Backup file does not exist."...
Rendezvous v1 Connections fail after setting PortNumber argument on VDA Command Line Installs
After installing VDA with a custom port number with the commandline argument: /portnumber NNNN where NNNN is the port number, and runningxaxdcloudproxy.exe -VDAPORT NNNN on the cloud connectors, Rendezvous v1 connections to VDA fail. Network traces show that Cloud Connector attempts to reach...
How To: Nitro API Authentication for RADIUS Access-Challenge Response
When NITRO API is used to manage or get information from a NetScaler, a session must be authenticated first. Depending on the authentication factors configured for NetScaler Management, different NITRO API resources should be used. If one of the authentication factors used, responds with a...
How to convert MCS provisioned VM’s identity disks to streaming optimized disks.
Description: Support for VMware vSAN8 was incorporated into all current releases of Citrix Virtual Apps and Desktops as detailed in thisblog. With this support, Machine Creation Services MCS creates VMDK files with a stream-optimized format for all VMs. As the blog mentioned, there might be...
XenServer Security
Introduction We work hard to keep our product secure and endeavour to remediate any exploitable issues. To this end, we regularly release Security Bulletins for vulnerabilites that might affect Citrix Hypervisor and XenServer and software updates that address these vulnerabilities. Overview of th...
SSL Dashboard in ADM does not show TLS Information of SDX
Don't see TLS details of SDX NetScaler in ADM SSL Dashboard. We can see TLS details of all ADC's in the SSL Dashboard but for SDX it is missing...
"Check for Available Renewals" may show error banner "citrixservices.citrix.com is unreachable"
When user clicks "Check for Available Renewals" button in Citrix License Server Console, error banner "citrixservices.citrix.com is unreachable. The server might be offline or there might be Internet, Proxy, or Firewall issues. " may appear. Actually, the affected license server is able to reach...
Citrix ADC - EPA Scans failing after library upgrade for CWA version check
EPA libraries from Jan 18 OPSWAT version 4.3.3906.0 failing EPA checks for CWA version. If the EPA library version is downgraded to the Nov 2023 libraries OPSWATversion 4.3.3801.0, EPA check is working as expected...
"WSL/Service/CreateInstance/CreateVm/ConfigureNetworking/HNS/0xe000020b” installing WSL2 in MCS VMs
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Issue while deploying Session Recording servers from within the Cloud
Error "The Current machine does not have sysadmin access" while deploying Session Recording servers from within the Cloud...
Working Directory ignored for first application launch after upgrading to 1912 CU9 VDA
This known issue affects published applications in Multi-Session VDAs. VDAs are upgraded to 1912 CU9. Launching the first Published Application fails. Any subsequent application launch succeeds. In certain cases, the initial launch of the published application is successful but results in a...
Unable to set DefaultReuseMachinesWithoutShutdownInOutage using PowerShell command
While runing the PowerShell command "Set-BrokerSite -DefaultReuseMachinesWithoutShutdownInOutage $true" in Citrix Virtual Apps and Desktops CVAD 2203 LTSR environment, the following error "A required feature is disabled by the system configuration" was shown...
Citrix Endpoint Management: Gateway issues Guide
Introduction Configuring Citrix Gateway with XenMobile establishes the necessary authentication for remote device access to the internal network. This setup allows mobile applications to securely access corporate servers, facilitating seamless business operations from any location and ensuring th...
Xenserver Networking: Comprehensive Guide
Introduction This article aims to assist you in addressing network-related issues or configurations on XenServer Overview of the Article This article will direct you to additional articles covering networking on XenServer, focusing on configuration and troubleshooting. Appendix: Top Knowledge...
Xenserver Troubleshooting : Comprehensive Guide
Introduction Instances where XenServer encounters various errors preventing its connection to XenCenter Overview of the Issue In different situations, XenServer experiences connectivity issues with XenCenter, possibly due to various factors. This article will outline different scenarios and...
Citrix License Server Troubleshooting - Hub Article
Introduction This serves as a central location for common Citrix License Server troubleshooting articles authored and vetted by a group of Citrix subject matter experts in this area. Overview of the Issue Provide a brief yet comprehensive overview of the issue, outlining the common challenges and...
XenServer VM Tools
Introduction Instances where XenServer encounters various errors while installing XenServer VM tools Overview of the Issue In different situations, XenServer has some issues when installing VM tools, possibly due to various factors. This article will outline different scenarios and potential...
Desktops Do Not Register using XenDesktop and Provisioning Server
When using XenDesktop with Provisioning Service, the desktops do not register. Note : XenDesktop might try starting all the machines in your desktop group on the VDA Event Viewer: Under Application: Desktop Service - Failed to start WCF services. Exception Log on Failure due to unknown user name...
XenApp Error: Citrix Servers Reported That They are Too Busy to Provide Access to the Selected Resource
On attempting to launch any published application from a XenApp 6.0 server, the server reports that it is too busy to provide access to the selected resource. The application event log contains the following entry: The Citrix servers reported that they are too busy to provide access to the select...
Error: "STOP: 0x0000007B ... " After Updating the Virtual Machine Tools on Provisioning Services
After switching vDisk to Private Mode and upgrading the hosting infrastructure’s Virtual Machine tools VM tools, Virtual Machine stops and displays a blue screen with the following stop error: STOP: 0x0000007B Note: This behavior does not occur with Microsoft’s Hyper-V Integration Services...
Error: "The Login is from an Untrusted Domain and Cannot be used with Windows Authentication" Appears when Launching Provisioning Services Console
When launching the Provisioning Services Console, the critical error message appears, “Critical Error A database error occurred. Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.”...
How to Configure StoreFront to Start Published Desktops in Full Screen Mode
This article describes how to configure StoreFront to start published desktops in Full Screen Mode...
XenMobile: Unable to enroll devices Error: "Username and Password are Incorrect"
User is unable to enroll in XenMobile After entering username and password in SecureHub usersreceive the error: "Incorrect Username and Password are Incorrect" Users are able to authenticate in windows with the same credentials...
Error: "SR BACKEND FAILURE 181" in XenServer
After installation or upgrade to XenServer 6.0, user experiences issues with any storage related operations. The following error message appears: “SRBACKENDFAILURE181 Error In metadata Volume Operation For SR.” The following entries appears in the log /var/log/SMlog file: Error code:...
Configure Alternate Addressing in StoreFront
This article describes how to configure Alternate Addressing in StoreFront...
Machine Account Password Fails to Update
While configuring Active Directory machine account password management in the virtual disk file properties, the machine account password expires after the determined value timeout without successfully changing...
Error: "Error 1069: The service did not start due to a logon failure" on Provisioning Services
The Provisioning Services PVS service fails to start with the following error: "Windows could not start the Citrix PVS Stream Service server on ServerName. Error 1069: The service did not start due to a logon failure"...
When to Enable Intermediate Buffering for Local Hard Drive Cache?
Background Enabling Intermediate Buffering improves throughput performance with writing to the write cache drive and can improve target device performance as well. Refer to Buffered Services for additional information on buffered file I/O services. The following are some points to consider before...
Copied vDisk Fails to Start in Private Mode
Provisioning Services Server target devices fail to boot in private mode with the following error: “vDisk file access permission denied ” The error does not occur when the target devices boot is in standard mode...
How to Create an ISO Storage Repository by Using a CIFS Share with NTLMv2 Authentication Enabled
This article describes how to create an ISO Storage Repository by using a CIFS share with NTLMv2 authentication enabled. When Group Policy Object GPO of the Windows domain enforces NTLMv2 authentication, you are unable to create the ISO Storage Repository by using XenCenter. The following procedu...
Errors: "Failed to Snapshot", "VSS_E_VOLUME_NOT_SUPPORTED"
When attempting to build an image from a Windows7 or Server 2008 Virtual Machine VM with Imaging Wizard or P2PVS, the following error message is displayed: "Failed to Snapshot" Imaging Wizard/P2PVS log shows the following error message: "VSSEVOLUMENOTSUPPORTED" and terminates with an error messag...