5317 matches found
XenMobile Cloud Self-Service Auto-Discovery Portal
This article details how to configure auto-discovery for device enrollment in XenMobile Cloud. Refer to Citrix documentation -Device Management...
"This page can't be displayed. Turn on TLS 1.0 TLS 1.1, and TLS 1.2. in Advanced Settings And Try Connecting Again" While Accessing StoreFront
Error: "This page can't be displayed. Turn on TLS 1.0 TLS 1.1, and TLS 1.2. in Advanced Settings And Try Connecting Again" While Accessing StoreFront...
Converting iRules to NetScaler Policies - X-Forwarded For Header Based Persistence
Use Case X-Forwarded-For HTTP header indicates the path where the request came in through and it can have multiple IP addresses as well. You can define persistence based on the value of X-Forwarded-For header received while processing the request on load balancing vserver. F5iRules Name:...
FAQ: Key Sizes/Certificates Supported by ADC
Q: What are the key sizes/certificates supported by ADC? A : An MPX appliance supports certificates of 512 or more bits, up to the following sizes: 4096-bit server certificate on the virtual server 4096-bit client certificate on the service 4096-bit CA certificate includes intermediate and root...
Web Cams Not Working Through Published Desktop OS Session | Being Redirected As Optimized USB
The End-Users are unable to use the Web Cam through a Published Desktop OS session launched using Workspace App USB Device Being Redirected As Optimized USB...
How do I Load Balance DNS traffic (DNS proxy) on NetScaler?
Domain Name Servers DNS are the Internet's equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol IP addresses. When you request DNS resolution of a domain name, the NetScaler appliance uses the configuredLoad Balancing method to select a DNS...
How to Manually Install and Configure Citrix Receiver for Pass-Through Authentication
Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. This article describes how to install Citrix Receiver for Windows and configure Single Sign-on authentication to XenApp/XenDesktop. After configuring...
Understanding Garbage Collection and Coalesce Process Troubleshooting
Summary In most cases, customers have experienced issues with coalescing snapshots after deleting snapshots. At times we do notsee the reclaimed space once a snapshot is deleted. Even with an SR rescan to manually get the Garbage Collection GC to kick-in does not reclaim space. This article...
Duplicate App Icons on Receiver for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Affected users see multiple stores configured CCA4-UK, CCA4-UK1, CCA4-UK2 and so on. Receiver was...
Storefront 2.6 - How to Disable Receiver Detection
This article explains how to disable Receiver detection on StoreFront 2.6...
How to Disable SR-IOV on Emulex CNA\HBA on HP Hosts Running XenServer 6.5
To Disable SR-IOV on Emulex CNA\HBA...
Target Device Not Booting Up with message "No entry found in the database".
Targets are not booting in Provisioning Server. You can see the error during boot:No entry found in the database...
Citrix Provisioning Services Antivirus Best Practices
The environment may experience one or more of the following symptoms if the antivirus client is impacting either the Target Devices or PVS Servers. - Target Devices running the VDA software may appear power state unknown and no longer registered whenlooking at them via Studio or Director. -...
Power actions are pending and never be executed
Customer's power actions are pending and never be executed...
Citrix Daas - Azure - VM Booting Issue (after using Azure Image Gallery)
Could not see VM created in the Citrix DaaS & Azure Azure Image Gallery as it keep going in power off state immediately when attempting to boot - Unable to see VM OsDisk in the Azure Portal - Only Identity Disk & NIC card is getting created in the Azure Portal...
How to Migrate Session Recording Storage While Keeping Old Recordings
The customer is planning a cutover of Session Recording storage. They would like to add the new storage location for any new session recordings, while maintaining the older storage location for older recordings as these are kept for a required retention period...
Black area's when launching Horizon app on VDA 2402 CU1
After upgrading our VDA to 2402 cu1 we are presented with black artifacts on launch of Horizon app...
Citrix DaaS Studio: Resolving VM List Delay Due to Cloud Connector Timeout
Administrators may encounter a delay when retrieving the list of machines from Citrix Cloud in a particular resource location. This issue is often observed under the following circumstances: The Cloud Connector is unavailable or unresponsive. The connector is undergoing maintenance or is being...
Latency using any Cloud application with 49" Inch Monitor ( using 5K resolution [5120*1440] )
After switching from On-Prem 1912 CU6 to Cloud 2203 CU3 - There is sluggish performance using a higher resolution monitors & increased in number of Monitors - Problem appears on 6 monitors with a resolution of 19201200 - Problemappears on 1x monitor with 49" curved monitor with a resolution of...
VDA 2402 - How to redirect all URLs using Host to Client Redirection
Use Host to Client Redirection policy to redirect all URLs from the VDA to the Client. This is useful when redirection fails when the URL is not added to ValidSites Registry, but Customer wants to redirect a long list of URLs but doesn't mind redirecting all URLs...
High Battery usage for Wireless Bluetooth Headset with Citrix HDX RTOP Media Engine version 2.3
After migrating from Lync VDI Plugin RTOP 2.0 to RTOP 2.3, the overall battery usage of wireless bluetooth model Jabra Pro 930 headsets is increased by 50%...
SSH Prefix Truncation Vulnerability (Terrapin attack) on Citrix Applayering
SSH Prefix Truncation Vulnerability Terrapin attack on Citrix App Layering . Note: The Terrapin attack can reduce the security of SSH by using a downgrade attack via man-in-the-middle interception. The attack works by prefix truncation; the injection and deletion of messages during feature...
Citrix Applayering - Adding new language packs to the OS layer
When attempting to add Language packs to an existing OS layer using lpksetup.exe, administrators may notice that the newly added language packs are not available in the published image. NOTE: The following note in the product documentation is out dated and is no longer applicable for App layering...
Cannot create hosting connection for AWS "Failed to connect the AWS EC2 endpoint URL"
On entering API key and Secret key with Role Based Authentrication for AWS get the following error: Transaction ID:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Action Name: HostingEditHypervisorConnection Exception: StudioErrorId : ConnectionValidationFailure Reason : ManagedMachineGeneralException Exception :...
iOS Workspace App 2501.10 - How to Fix Login Hang at "Stay Signed In" Prompt
Users of the Citrix Workspace app on iOS devices may experience a hang or freeze at the "Stay Signed In" prompt after adding their Citrix Cloud workspace URL. The app becomes unresponsive, preventing users from selecting either "Allow" or "Deny."...
Unable to login to WEM Web Console
When Login to Workspace Environment Management Web Console get the message "The user name or password is incorrect. Try again."...
While adding Active Directory Objects In WEM Console, Organizational Units list is empty
When try to add OU in WEM Administration Console - Active Directory Objects - Machines - Add OU option shows empty organizational unit list...
Citrix Virtual Apps and Desktops - Citrix Studio is attempting to connect to Google Analytics
Citrix Studio tries to upload data to Google Analytics POSThttp://www.google-analytics.com/collect HTTP/1.1. Third-Party Security tools detect this traffic and may show the alert. Example from Vector Security Network Cybersecurity Tool: Citrix Studio is attempting to connect to Google Analytics...
When resizing an OS layer to a smaller size, the Finalize process fails
When attempting to shrink an OS layer version OS layer using a size that is smaller then it currently is , the Finalize process may fail. The CALCE or UNISYSLIB logs from the Compositing Engine would shows an error similar to the following: 2024-01-17 09:29:11 ERROR 1668 uni.ca.syslib.reghive...
Citrix Provisioning - Unable to add a new server to the Farm
Configuration Wizard shows warnings when admin tries to add a new PVS Server to the Farm. Error displayed: Errors have occured during the configuration process ConfigurationWizard.log located in C:\ProgramData\Citrix\Provisioning Services on the PVS Server shows the errors:...
Win11 24H2/WS2025 machines not getting registered from Provisioning Catalog created in Citrix Studio
Win 11 24H2 VDAssingle session/Windows Server 2025 machines are not getting registered when machines created via Provisioning Catalog from Citrix Studio/Powershell commands LCM-16630 Applicable Products Virtual Apps and Desktops 7 2411...
Lower than expected performance with AMD CPUs and DOD
Lower than expected performance when using AMD CPUs on the VDA and Citrix Display Only Driver DOD which could result in perceived lag. The lag might be more noticeable with multiple monitors and is only observed with AMD CPUs. These symptoms might be observed with CVAD versions prior to 2212 or...
EPA Client Removed When Workspace App is Upgraded from 2402 to 2402 CU1
Endpoints have Workspace app 2402 installed along with EPA Client Endpoints have been upgraded to Workspace app 2402 CU1 After upgrade, the EPA client has been removed...
Citrix Printing - Printer properties local settings is grayed out
Printer properties local settings grayed out after Citrix VDA server upgraded to Windows 2019 and Citrix upgraded to 2402...
After upgrading from 1912 to 2402, unable to view license usage in Studio
After upgrading Delivery controllers from 1912 to 2402, unable to view license usage in Studio. Studio show error : An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again...
Microsoft Security Update Validation Report December 2024
Microsoft’s December 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
The Image Does Not Have Layer Data Located In HKEY_CLASSES_ROOT or HKEY_CURRENT_USER
In one use case the published image, with Windows 11 OS, was missing the value, HKEYCLASSESROOT\mailto\Default. The Windows 10 images were ok...
Netscale MPX/SDXr: LOM GUI is not accessible.
Unable to access the GUI of configured LOM IP. CLI access to LOM IP works but does not behave as expected...
Rendezvous v1 Connections fail after setting PortNumber argument on VDA Command Line Installs
After installing VDA with a custom port number with the commandline argument: /portnumber NNNN where NNNN is the port number, and runningxaxdcloudproxy.exe -VDAPORT NNNN on the cloud connectors, Rendezvous v1 connections to VDA fail. Network traces show that Cloud Connector attempts to reach...
Fail to open the recorded session file using the old version Session Recording Player
"The recorded session file requires a newer version of the Session Recording Player for playback" error message was shown when opening the recorded session file. The error message was shown as below...
If Workspace Apps is deployed by StoreFront, platformRateLimitPktDrop can be recorded in ns.log.
"platformRateLimitPktDrop" is recorded when the licensed bandwidth is exceeded. Recent Citrix Workspace Apps size is larger than before. If you set "Local files on the storeFront server on Citrix StoreFront", licensed bandwidth can be exceeded...
App Layering - Changes to Scheduled Tasks do not show up on the layered image
Making changes to an existing scheduled task will not be reflected on the published image. Adding a version to the layer shows the old values and not the changes...
PVS 2407 BIOS target devices crash on PVS reconnect
PVS 2407 BIOS based Target Devices crash on PVS reconnect. Customers would typically encounter a requirement for a PVS reconnect when performing load balancing operations, for example when patching and rebooting PVS servers. PVS reconnect would also occur during normal operation if sufficient PVS...
Browser content redirection is supported for Citrix Workspace app 2402 LTSR now
Browser content redirection is supported for Citrix Workspace appCWA 2402 LTSR...
Server 2012R2 with VDA 1912 CU9 "Citrix Group Policy Engine" crashes every 30 minutes
Server 2012R2 with VDA 1912 CU9 "Citrix Group Policy Engine" crashes every 30 minutes This only occurred after upgrading 2012R2 VDAs from 1912 CU8 to 1912 CU9. The issue occurs randomly without a known trigger, with the Event ID: 7034 being logged within the System event logs stating - "The Citri...
Connector new installs fail due to installer is unable to verify the certificate chain
The new installation of Citrix Cloud Connector will result in the following error: "Unable to validate certificate chain while installing connector"...
XenServer Security
Introduction We work hard to keep our product secure and endeavour to remediate any exploitable issues. To this end, we regularly release Security Bulletins for vulnerabilites that might affect Citrix Hypervisor and XenServer and software updates that address these vulnerabilities. Overview of th...
VDA 2402 LTSR Features are not shown as installed when you attempt to change the VDA installation
You may not see the below features selected or installed after you attempt to change or modify the VDA installation from Control panel Use Windows Remote Assistance Use Real-Time Audio Transport Use Screen Sharing Is this VDA installed on VM in the Cloud...