Reporting: "Error retrieving data source. Return code=257. Error message=Operation not permitted."

The message "Error retrieving data source. Return code = 257. Error message = Operation not permitted" is displayed when clicking Reporting on NetScaler:...

Citrix Endpoint Management (CEM) Security Update

Description of Problem Multiple vulnerabilities have been discovered inCitrix Endpoint Management CEM,also referred to asXenMobile. These vulnerabilitieshavethe following identifiers: CVE-2020-8208 CVE-2020-8209 CVE-2020-8210 CVE-2020-8211 CVE-2020-8212 CVE-2020-8253 The following versions ofCitr...

CVE-2019-11634 - Improper Access Control Vulnerability in AppDNA

Description of Problem A vulnerability has been identified in AppDNA that could result in access controls not being enforced when accessing the web console potentially allowing privilege escalation and remote code execution. This vulnerability has been assigned the following CVE number: •...

Citrix XenServer Multiple Security Updates

Description of Problem A number of security vulnerabilities have been identified in Citrix XenServer that may allow a malicious administrator of a guest VM to compromise the host. These vulnerabilities affect all currently supported versions of Citrix XenServer up to and including Citrix XenServe...

Windows published desktop Signing out immediately after Logging on.

To reproduce error: 1. login to Store Front, and launch Desktop 2. New application window opens shows "Notice - Proprietary System" screen. Click OK. 3. Desktop launch begins: Starts to spin and login the user, "Please wait for Citrix Profile Management" 4. "Preparing Windows" and then goes to a...

Citrix Hypervisor Security Bulletin for CVE-2022-42316, CVE-2022-42317 & CVE-2022-42318

Description of Problem Several security issues have been identified in Citrix Hypervisor 8.2 LTSR CU1, each of which may allow a privileged user in a guest VM to cause part of the management service to become unresponsive, resulting in the inability to create new guests or modify the configuratio...

"Citrix gateway plug-in for java is not supported" on all web browsers except IE

After upgrading ADCsoftware to 13.0 7+ The following isthe error message users will see on web browsers: Citrix Gateway Plug-in for Java is not supported. For further help or information, contact your help desk or system administrator."...

CVE-2017-15597 - Citrix XenServer Security Update

Description of Problem A security vulnerability has been identified in Citrix XenServer that may allow a malicious administrator of a guest VM to compromise the host. This vulnerability affects all currently supported versions of Citrix XenServer up to and including Citrix XenServer 7.2. The...

Citrix Workspace App for Windows crash due to .NET 9.0.5

If you have any Current Release of Citrix Workspace App 2409.10 or higher, or LTSR version 2402 CU3 or higher and .NET Desktop Runtime 9.0.5 installed, receiver.exe could crash post session launch. Post crash, the systray icon would show up only two options - Open and Exit...

How to enable Teams Optimization with Microsoft's new VDI Optimization engine - SlimCore

Microsoft has released a new VDI solution for Teams. This is a how-to guide detailing the steps necessary to enable the SlimCore Optimization for Teams. We hope this guide will ease your effort to enable the new solution in your environment. If you have further feedback that you want to share wit...

Citrix ShareFile Storage Zones Controller Security Update

A security issue has been identified in Citrix ShareFile storage zones controller which, if exploited, would allow an unauthenticated attacker to remotely compromise the storage zones controller. The issue has been given the following identifier:CVE-ID| Description| Type| Pre-requisites...

Citrix XenServer Security Update

Description of Problem A number of security vulnerabilities have been identified in Citrix XenServer that have deployment-dependent impacts. These issues affect the following supported versions of Citrix XenServer: Citrix XenServer 7.6 Citrix XenServer 7.5 Citrix XenServer 7.1 LTSR CU1 Citrix...

CVE-2017-17549 - Information Disclosure in Citrix NetScaler Application Delivery Controller (ADC) and NetScaler Gateway Client TLS Handshake

Description of Problem A vulnerability has been identified in the Citrix NetScaler Application Delivery Controller ADC and NetScaler Gateway Packet Engine that could result in the disclosure of cleartext traffic from the backend client TLS handshake. This vulnerability only affects connections...

Getting "Request not supported" while launching a published Desktop with FAS enabled

Launching of a published desktop fails when StoreFront server is configured to use FAS. You will get an error "Request Not Supported ". The below error may be seen in Kerberos event logs on the VDA when attempting to launch. 0x10 - KDCERRPADATATYPENOSUPP: KDC has no support for padata type Kerber...

CVE-2016-7777 - Citrix XenServer Security Update

Description of Problem A security vulnerability has been identified in Citrix XenServer that may allow malicious user code within an HVM guest VM to read or modify the contents of certain registers belonging to other tasks within that same guest VM. This vulnerability affects all currently...

Citrix Provisioning - SoapService errors in the event viewer after installing 2042 CU2

Since installing 2402 CU2 there are multiple errors in the event viewer. The event logged during Citrix PVS Soap Server start: Source: SoapService Event ID: 1 Level: Error Event Data:MapiException: ErrorCodeOtherException An unexpected MAPI error occurred. The event logged every 5 minutes: Source...

uberAgent service startup fails with error 13

uberAgent service is not running. Attempt to start the service fails. Error message: Windows could not start the uberAgent service on Local Computer.Error 13: The data is invalid. uberAgent log file located in C:\Windows\Temp default location shows the errors: 2025-03-17 10:23:55.706...

Citrix Application Delivery Controller, Citrix Gateway, and Citrix SD-WAN WANOP appliance Security Update

Description of Problem Multiple vulnerabilities have been discovered in Citrix ADC formerly known as NetScaler ADC, Citrix Gateway formerly known as NetScaler Gateway and Citrix SD-WAN WANOP appliance models 4000-WO, 4100-WO, 5000-WO, and 5100-WO. These vulnerabilities, if exploited, could result...

Citrix Hypervisor Security Update

Description of Problem Two issues have been identified in Citrix Hypervisor that may, in certain configurations, allow privileged code in an HVM guest VM to execute code in the control domain, potentially compromising the host. These vulnerabilities affect all currently supported versions of Citr...

CVE-2020-6175 - Citrix SD-WAN Security Update

Description of Problem An information disclosure vulnerability has been identified in the Citrix SD-WAN Appliance. This vulnerability could allow an unauthenticated attacker to perform a man-in-the-middle attack against management traffic. The vulnerability has been assigned the following CVE...

CVE-2012-5161 - Vulnerability in Citrix XenApp could result in arbitrary code execution

Description of Problem A vulnerability has been identified in the XML Service interface of XenApp that could potentially be used by a remote, unauthenticated attacker to execute arbitrary code in the context of a service account on a XenApp server. The vulnerability could potentially be exploited...

CVAD: How to install Citrix Profile Management WMI Plug-in on the VDA

This article lists the steps to install the Citrix Profile Management WMI Plug-in on the VDA...

NetScaler Console, Agent and SDX (SVM) Security Bulletin for CVE-2024-6235 and CVE-2024-6236

Description of Problem Two vulnerabilities have been discovered in NetScaler Console formerly NetScaler ADM, NetScaler SDX SVM, and NetScaler Agent. Refer to below for further details: Affected Versions The following supported version of NetScaler Console formerly NetScaler ADM is affected by...

How to delete profile at logoff without profile saved on user store

Citrix Profile Mangement is often used with a shared storage, but some environments prevent the using of shared storage, and also want to use the function of delete locally cached profiles at logff in UPM. This article tells how to achieve this goal...

Citrix Gateway Service – Points-of-Presence (PoPs)

In order to ensure business continuity and assure quality of service for customers using Citrix Gateway service for HDX proxy, we are expanding the number of PoPs available globally. This change impacts Citrix Workspace and Citrix Virtual Apps & Desktops service customers. Customers may see netwo...

NetScaler Agent 13.1/14.1: How to Change the nsroot Password for NetScaler Agent via CLI

Requirement to change nsroot password for NetScaler Agent...

Understanding Zero Touch Certificate Management (ZTCM) in Citrix NetScaler

Summary: This article addresses frequently asked questions regarding the behavior of Zero Touch Certificate Management ZTCM in Citrix NetScaler, including how it handles certificate synchronization, SNI-based certificate selection, and coexistence with legacy configurations...

Citrix Session Recording Security Bulletin for CVE-2023-6184

A vulnerability has been discovered in Citrix Session Recording, which, if exploited, may result in an authenticated user being able to perform an RCE. Affected Versions: The following supported versions of Citrix Session Recording are affected by the vulnerability: Current Release CR Citrix...

Users receive error "Try again after some time or contact your help desk" at login

While accessing ADC Gateway or Authentication page, in certain conditions users received one of these two errors: "Try again after some time or contact your help desk". "Malformed assertion sent to Netscaler" Users redirected to Login page. To validate this is the cause, you can check ADC syslogs...

Citrix Workspace app for Windows Security Bulletin CVE-2024-6286

Description of Problem A vulnerability has been discovered that impacts the Citrix Workspace app for Windows. Refer to below for further details: Affected Versions The vulnerability affects the following supported versions of the Citrix Workspace app for Windows Current Release CR Citrix Workspac...

Citrix Hypervisor Security Bulletin for CVE-2020-35498

An issue has been identified in Citrix Hypervisor 8.2 LTSR CU1 Hotfix XS82ECU1008 only that may allow malicious network traffic to cause subsequent packets to be dropped. This issue has the following identifier: CVE ID| Description| Type| Pre-requisites ---|---|---|--- CVE-2020-35498| Malicious...

Citrix Hypervisor Security Update

Several security issues have been discovered in Citrix Hypervisor that, collectively, may allow privileged code in a guest VM to compromise or crash the host. These issues have the following identifiers: CVE-ID| Description| Pre-requisites ---|---|--- CVE-2021-28694| Host denial of service|...

Citrix XenServer Multiple Security Updates

Description of Problem A number of security vulnerabilities have been identified in Citrix XenServer that may allow malicious code running in a PV guest VM to compromise the host and malicious privileged code running in an HVM guest VM to crash the host. These vulnerabilities affect all currently...

NetScaler - Error "Registration of device failed" when adding license server.

After recently deploying and registering a NetScaler Console formerly ADM Agent and trying to add it as a license server on a NetScaler device you get the error "Registration of device failed Sending request to mgmtserver failed"...

[NetScaler] SDX reports "Appliance is running in grace" Error

SDX has instance license CNSINSTCCS checked from ADM. And SDX may report error "Appliance is running in grace. System will loose capacity after XYZ hours"...

Target device boot failure "EFI system partition (ESP) error: Unsupported, Streaming aborted"

This PC has UEFI instead of BIOS, by leveraging Booting from the NIC using DHCP. PVSNBPX65.EFI is already downloaded. Now the error is:" Boot from local disk. "EFI system partition ESP error: Unsupported, Streaming aborted" The error disappears if PC inserts a local hard drive...

CVE-2019-11550 - Citrix SD-WAN Security Update

Description of Problem An information disclosure vulnerability has been identified in the Citrix SD-WAN Appliance. This vulnerability could allow an unauthenticated attacker to perform a man-in-the-middle attack against management traffic. The vulnerability has been assigned the following CVE...

Citrix SD-WAN Multiple Security Updates

Description of Problem Multiple vulnerabilities have been identified in the management console of the Citrix SD-WAN Center and NetScaler SD-WAN Center. Multiple Vulnerabilities have also been identified on the Citrix SD-WAN Appliance and NetScaler SD-WAN Appliance. Collectively, these...

Critical Error: "An error occurred communicating with the Server" when adding a server to a store

When adding a server to a store in PVS console, the console hangs, then after a few seconds the message Critical Error: "An error occurred communicating with the Server" is seen, and the soap service crashes. A soap service crash dump may show an exception due to the stack overflow, where it has...

CVE-2016-9637 - Citrix XenServer Security Update

Description of Problem A security vulnerability has been identified in Citrix XenServer that may allow malicious privileged-mode code running within an HVM guest VM to compromise the host. This vulnerability affects all currently supported versions of Citrix XenServer up to and including Citrix...

CVE-2013-6077 - Vulnerability in XenDesktop 7.0 Upgrade Could Result in Policy Bypass

Description of Problem A vulnerability has been identified in Citrix XenDesktop 7.0 that could prevent policy rules from being correctly applied following an upgrade from earlier versions of Citrix XenDesktop. This vulnerability affects deployments of Citrix XenDesktop that have been upgraded fro...

Sessions not logging out after enabling Shellbridge

Seamless sessions might not log off gracefully and leave sessions to be active in Citrix Studio or Citrix Director when using Citrix Virtual Apps and Desktops 2212 or later including Citrix Apps and Desktops 2402 LTSR. Starting with Citrix Virtual Apps and Desktops 2212 the Windows startup...

The operation is blocked. Session Recording Administrator logging failed

The operation is blocked. Session Recording Administrator logging failed ,when change session recording policies and session recording properties Deselect all the require SSL for application pool of session recording website in iis, issue remains Set...

WEM - Exception: Failed to determine site for agent machine

WEM Agent does not get registered. Agent log 4:41:56 PM Exception - VuemAgentServiceConfigurationHelper.UpdateConfigurationSet : Failed to determine site for agent machine. 4:41:56 PM Exception - VuemAgentServiceConfigurationHelper.ReadRepositorySettings : Error happened while getting global...

PVS Login error: Error "the domain\user does not have access to the farm" or "The specified AuthGroup does not exist" when Trying to Connect to PVS Farm

When trying to connect to a PVS Farm through the PVS Console, the following error is displayed and you cannot connect to the Farm. Error : "the domain\user does not have access to the farm" Error : "The specified AuthGroup does not exist"...

CVE-2017-17382 - TLS Padding Oracle Vulnerability in Citrix NetScaler Application Delivery Controller (ADC) and NetScaler Gateway

Description of Problem A vulnerability has been identified in the Citrix NetScaler Application Delivery Controller ADC and NetScaler Gateway Packet Engine that could allow an attacker to exploit the appliance to decrypt TLS traffic. This vulnerability has been assigned the following CVE:...

CVE-2016-2789 - Persistent Cross-Site Scripting Vulnerability in Citrix XenMobile Server 10.x Web User Interface

Description of Problem A Cross-Site Scripting XSS vulnerability has been identified in XenMobile Server 10.x. This vulnerability could potentially be used to execute malicious client-side script in the same context as legitimate content from the web server; if this vulnerability is used to execut...

Session Sharing Explained with Troubleshooting Steps

This article explains session sharing and discusses some common scenarios. Session sharing is the ability of a seamless published application to be executed over the same connection as other seamless applications that are already running on the same server, under an existing Session ID of a user...

Fail to launch session with Event ID6 error after changing display setting.

Launch session takes 67 seconds and then fails. Check the Event Log, there are several Event ID 6 Errors recorded. Error Message: Citrix ICA could not configure Thinwire and switch to the remote ICA display. Rebooting the workstation or logging in to the console will fix this...

The digital signature on wfica32.exe is invalid (error: 1116)

Post upgrading the Citrix Workspace App to 2302 the applications are not launching. Error message while we launch the application. "The digital signature on wfica32.exe is invalid error: 1116"...