XenServer and Citrix Hypervisor Security Update for CVE-2025-27462, CVE-2025-27463, CVE-2025-27464

Description of Problem Issues have been identified in the XenServer VM Tools for Windows that allow an attacker who has the ability to execute arbitrary unprivileged code within a guest Windows VM to compromise that same VM. This issue affects Windows VMs running on either XenServer 8.4 and Citri...

Hotfix XS82ECU1085 - For Citrix Hypervisor 8.2 Cumulative Update 1

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1 and is only available to customers on theCustomer Success Servicesprogram. Note: Citrix Hypervisor 8.2 Cumulative Update 1 reaches end of life on Jun 25, 2025. Upgrade toXenServer...

Start menu may stop responding if December 2024 or newer security updates installed on Windows 11

Start menu within a Windows 11 VDI session may not respond for some users after installing Microsoft's December 2024 or newer security updates TPV-6122 Solution This issue is fixed in the Citrix Virtual Apps and Desktops 7 2503 and newer versions. If users are using LTSR or older versions of Citr...

Citrix Provisioning Security Bulletin CVE-2024-6150

Description of Problem A vulnerability has been discovered that impacts Citrix Provisioning. Refer to below for further details: Affected Versions The vulnerability affects the following supported versions of Citrix Provisioning Current Release CR Citrix Provisioning versions before 2402 Long Ter...

Unable open PVS console: The specified authorization group does not exist

Unable open PVS console:The specified authorization group does not exist...

Error: Identity Assertion Logon failed Unrecognized Federated Authentication Service

Citrix FAS configured for authentication. Published Desktop or Published Application fails to launch with error: "Identity Assertion Logon failed. Unrecognized Federated Authentication Service"...

CVE-2014-8580 - Authentication Flaw in Citrix NetScaler Application Delivery Controller and NetScaler Gateway Could Result in Unauthorised Access to Network Resources

Description of Problem An authentication flaw has been identified in certain configurations of Citrix NetScaler ADC and NetScaler Gateway that could allow an authenticated user to obtain unauthorised access to network resources for another authenticated user. This flaw affects the following...

Error 2320 - Cannot start apps. Please run Reset Citrix Workspace to resolve a lockdown conflict for LegacyLocalUserNameAndPassword

When trying to launch the applications through the Native Workspace App you get an error stating 'Cannot start apps. Please run Reset Citrix Workspace to resolve a lockdown conflict for LegacyLocalUserNameAndPassword'. Resetting Workspace App does not resolve the issue...

How to Remove XenTools for Clean Install

To remove XenTools from VMs if standard uninstall does not work...

CVE-2018-7218 - Vulnerability in Citrix NetScaler Application Delivery Controller and NetScaler Gateway leading to arbitrary code execution and host compromise

Description of Problem A flaw has been identified in the AppFirewall feature of Citrix NetScaler Application Delivery Controller ADC and Citrix NetScaler Gateway that could result in arbitrary code execution and host compromise. The following vulnerability has been addressed: CVE-2018-7218...

CVE-2017-14602 - Authentication Bypass Vulnerability in the Management Interface of Citrix NetScaler SD-WAN/CloudBridge 4000, 4100, 5000 and 5100 WAN Optimization Edition Appliances

Description of Problem A vulnerability has been identified in the management interface of the Citrix NetScaler SD-WAN/CloudBridge 4000, 4100, 5000 and 5100 WAN Optimization Edition appliances. This vulnerability, if exploited, could allow an attacker with access to the management interface of the...

Citrix Session Printers are not mapped after logon

Unable to connect the printer from user end. Session printers are not mapped with following event in the Application event log: Event id: 1105 Cloud not add printer connection to printer \\, for the user username. Error condition is: The Printer name is invalid...

Hotfix XS82ECU1072 - For Citrix Hypervisor 8.2 Cumulative Update 1

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1. Note: This hotfix is available only to customers on theCustomer Success Servicesprogram. Information About this Hotfix Prerequisite| None ---|--- Post-update tasks| None Content live...

How to update vCenter Server certification in Citrix environments

Outlines the steps of how to update vCenter Server certification in on-premises and Cloud DaaS Citrix environments...

Error: "HdxSdkErrorDomain_Session error 8" when launching desktop from iPad device.

Error: "HdxSdkErrorDomainSession error 8" when launching desktop from iPad device. Error message in Japanese: 「接続エラー サーバエラー。サーバはセッションを切断しました。」 「継続的なエラー 次の情報をIT部門にお知らせください：操作を完了できませんでした。HdxSdkErrorDomainSessionエラー8」...

Launch failure with CDViewer.exe crash on kernelbase.dll .Net Runtime with Workspace App 2305

Launching a published app or desktop using Workspace App for Windows version 2305.0 23.5.0 might fail with the following error seen in the Application event logs of the affected client, Exception 1 : CDViewer.exe ... System.Runtime.InteropServices.COMException ... Exception 2 : Failing applicatio...

Session Launch Failure: “Your session 'AppName' did not launch successfully due to error code 3500

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When launching an application or desktop session using Citrix Workspace App, the session fails to...

Event id 1 "An error occurred running the command: 'Install-DSFeatureClasses' " while propagating changes after adding StoreFront Server to a Server Group

You may be unable to propagate changes after adding StoreFront Server to existing Server Group. The propagation fails with following event inCitrix Delivery Services event log: Log Name: Citrix Delivery Services Source: Citrix Configuration Replication Service Date: dd/mm/yyyy hr:min:sec AM/PM...

CVE-2017-9231 - XML External Entity (XXE) Processing Vulnerability in Citrix XenMobile Server 10.x and 9.x

Description of Problem An XML External Entity XXE processing vulnerability has been identified in Citrix XenMobile Server that could allow an unauthenticated attacker to retrieve potentially sensitive information from the server. This vulnerability has been assigned the following CVE number:...

Driver Disk for Emulex lpfc 14.4.393.31 - For XenServer 8.4

Who should install this driver disk? Customers running the XenServer 8.4 release who use Emulex's lpfc driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- lpfc| Fibre Channel HBA/Storage Controller| 14.4.393.31 Required firmware versions The...

Citrix Secure Access client for Ubuntu Security Bulletin for CVE-2023-24492

Vulnerabilities have been discovered in Citrix Secure Access client for Ubuntu previously Citrix Gateway VPN client for Ubuntu. The following supported versions are affected by the vulnerability: Versions before 23.5.2 The issue has the following identifier: CVE ID| Affected Products| Description...

Citrix Health Assistant - Troubleshoot VDA Registration and Session Launch

Citrix Virtual Apps and Desktops, formerly XenDesktop, fits the enterprise need to bring both VDI and apps into a user-centric experience. Citrix Virtual Apps, formerly XenApp, fits the enterprise need to bring legacy apps into a cloud management environment. Citrix Health Assistantv1.8.3.71...

CVE-2019-13609 - CRLF Vulnerability in Citrix License Server for Windows and VPX

Description of Problem A Carriage Return Line Feed CRLF injection vulnerability has been identified in Citrix License Server for Windows and VPX that could allow an unauthenticated attacker to bypass authentication and allow a malicious website to read or modify license server data of an existing...

Citrix Files WebApp: How to Upload a File

This article describes how to upload a file to Citrix Files. In order to upload files, you must have the Upload permission on the destination folder. If you don't see the "Upload" option, you do not have the correct permissions and will need to contact your account administrator. TIP! Can't see t...

How to check MAC address for interfaces of SDX device

To find the mac address for SDX device interface...

Error: "Power State Unknown" "CDS_EVENT_HOSTING_FAILED_POWER_ACTION" in XenDesktop

Machines in Desktop Studio or Desktop Director display a Power State of Unknown. CDSEVENTHOSTINGFAILEDPOWERACTION The Citrix Broker Service detected that power action '%1' on virtual machine '%2' failed. This problem is most likely due to a host issue. Check that the configuration of the virtual...

CVE-2016-5433 - TLS Certificate Validation Vulnerability in Citrix iOS Receiver

Description of Problem A vulnerability has been identified in Citrix iOS Receiver that could result in TLS certificates being incorrectly validated. This vulnerability has been assigned the following CVE number: CVE-2016-5433: TLS Certificate Validation Vulnerability in Citrix iOS Receiver. This...

Citrix Director Infrastructure Monitoring - Incorrect IIS Certificate Validity status

When admin checks Storefront metrics in Citrix Director under Infrastructure Monitoring, incorrect IIS Certificate Validity status is displayed. All other metrics are displayed correctly. Example: StoreFront Details: Storefront is configured with correct certificate and a certificate chain is...

Unable to Launch Applications After VDA Upgrade to 1912 CU9 Due to Missing Working Directory

Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools To apply the updated DLL with the tested code changes, please replace the files in the specified locations on the Multi-Session VDA as...

はじめてのCitrixテクニカルサポート - 準備と手順

この文書では、Customer Success Servicesご購入後初めてテクニカルサポートをご利用されるお客様を対象として、以下の項目について説明しています。 テクニカルサポートへのお問い合わせ手順 重大な停止のお問い合わせ 365日24時間サポートのご利用 Renewal Contact （リニューアルコンタクト） ご担当者の変更...

PVS server fail to boot with error “Login request timed out”

High percentage of PVS provisioned desktop servers fail to boot. This is the sequence of the events: 1. The servers boot with an ISO. 2. The tsbbdm.bin is downloaded from the 1st PVS on the site. 3. The streaming process fails. 4. Error pops up :“Login request timed out”. Rebooting the PVS server...

CVE-2017-14602 - Authentication Bypass Vulnerability in Citrix NetScaler ADC and NetScaler Gateway Management Interface

Description of Problem A vulnerability has been identified in the management interface of Citrix NetScaler Application Delivery Controller ADC and NetScaler Gateway that, if exploited, could allow an attacker with access to the NetScaler management interface to gain administrative access to the...

BSOD with Error: "STOP 0x0000007E and CVhdMp.sys Error: BNIStack failed, network stack could not be initialized"

When attempting to boot Vdisks from Target device a BSOD occurs with the following message: STOP" 0x0000007E and CVhdMp.sys Error: BNIStack failed, network stack could not be initialized...

Citrix License Server - Error "The License Activation Service entitlement could not be retrieved"

After upgrading the License Server to the latest version License Server 11.17.2.0, Build 51000, the following warning message is observed: "The License Activation Service entitlement could not be retrieved. Check your connection to License Activation Service and restart the web services used for...

EPA Scan failure on MacOS with error message "Error during unzipping libraries"

EPA scan failed on MacOS client withfollowing errors in "/Library/Application Support/Citrix/EPAPlugin/ " logs: Error during unzipping libraries NSAppleScriptErrorAppName = CitrixEndpointAnalysis; NSAppleScriptErrorBriefMessage = "unzip: cannot find or open 1/Library/Application...

Citrix SDWAN Center Security Update

Description of Problem Multiple vulnerabilities have been discovered in Citrix SD-WAN Center that, if exploited, could allow an unauthenticated attacker with network access to SD-WAN Center to perform arbitrary code execution as root. These vulnerabilities have the following identifiers: CVE|...

Audio Volume Persistence Tool

Description When a user reconnects to a XenApp session, all playback audio devices are reset to 100% volume level. Any playback volume settings previously made in the session are lost. This may also happen with a XenDesktop session. This tool restores the volume settings from values stored in the...

CVE-2019-17366 - Citrix Application Delivery Management (ADM) Console Security Update

Description of Problem An authorisation bypass vulnerability was discovered in the Citrix Application Delivery Management ADM server. The vulnerability allows a Citrix ADM user with read-only privilege to access a managed instances with admin level permissions. The following deployment scenarios...

Failed to launch session "session_name". Error code: 2524 on Citrix Workspace App During App/Desktop Launch

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The following error code is returned by the Citrix Gateway to CWA appwhen application/desktop launch...

CVE-2016-5302 - Citrix XenServer Security Update

Description of Problem A security vulnerability has been identified in XenServer 7.0 that may allow an attacker on the management network who is in possession of Active Directory credentials for an AD account that is not authorised to manage a XenServer host to compromise that host. The following...

CVE-2014-4700 - Vulnerability in Citrix XenDesktop could result in unauthorized access to another user's desktop

Description of Problem A vulnerability has been identified in Citrix XenDesktop that could result in a user gaining unauthorized interactive access to another user’s desktop. This vulnerability affects a specific, non-default configuration of Citrix XenDesktop 7 all versions up to and including...

Resource has no available templates defined that are fully accessible by all hosts

When using the Citrx Virtual Desktop Setup Wizard in PVS to create a catalog, you get an error after choosing a host resource. Error : Resource has no available templates defined that are fully accessible by all hosts...

CWA 2503 for MAC - Error “There is no Citrix SSL server configured on the specified address

Issue with a users who is unable to launch applications from Citrix Workspace for Mac. When trying to launch an application, the following error is displayed: “Failed to start. There is no Citrix SSL server configured on the specified address.” Issue only occurring for CWA Mac...

Understanding the Citrix Telemetry Service

Understanding the Citrix Telemetry Service The Citrix Telemetry Service plays a crucial role in maintaining and optimizing the user experience of Citrix products. This feature is designed to collect diagnostic, performance, and usage data from Citrix products back to Citrix. The information...

How to Enable Logging for Citrix Director

This article contains information about logging for Citrix Director. To learn about Citrix Director, please visit Citrix Documentation -Director...

Launching Citrix Studio results in Error Id: XDDS:62B4A47D

Launching Citrix Studio results in 'Reenter the Controller address or enter a new address.' withError Id: XDDS:62B4A47D...

How to configure bookmarks on NetScaler Gateway

This is a step-by-step on how to create bookmarks on the NetScaler and attach those to specific AD groups...

[Citrix Gateway] Can't Launch ICA Desktop/App with Error: 2517

You may observe ICA launch failures with error: 2517 through NetScaler gateway ICA proxy vServer. The issue happens when EDTAdaptive transport is enabled randomly...

How to install custom FreeBSD configuration files on a Netscaler

As a Netscaler is an appliance, the root filesystem which is a RAMDisk is restored from a non-modifiable image during every boot. As such, modifications to any FreeBSD configuration files in /etc will be erased upon reboot. This article shows how to properly install supported modifications to...

Citrix MSI Log Analyzer

Citrix MSI Log Analyzer v1.2.0.9 Created Date: Dec 04, 2017 Updated Date:May 29, 2019 To help us improve the tool, please send your feedback tohttps://podio.com/webforms/18778954/1263577. Please note: You can download the required file from the Citrix downloads website by visiting the following...