In XenMobile Server Command Line Console :The error shows a message"hrtimer: interrupt took * ns"

Opening the XenMobile Server console: The error shows a message "hrtimer: interrupt took ns": This is a system level message, it’s just a info log from the system. It is a generic warning from the kernel, that some hardware interrupt took longer than expected to service...

Desktop Not Being Deleted from the Delivery Group

Objects not deleting from Citrix Studio XenDesktop 7.6 after deleting in Unidesk 2.9.6.3 via the UMC...

XenMobile 10.x : Addition of shared Mailbox in Secure Mail

Question: Does XenMobile 10.x support the addition of a shared Mailbox in Secure Mail For both iOS and Android ? Answer: Currently this is not supported on Secure Mail ActiveSync protocol officially doesn't support shared access/delegation. Hence, Secure Mail both iOS and Android also doesn’t cla...

PVS target and server version compatibility

Q: Can a PVS environment be configured with PVS target version higher than the PVS server version? A: No, The PVS target version should be the same as the PVS server version Configuring PVS environment with PVS target version higher than the PVS server version may work however if there is an issu...

Troubleshooting Replication Status in Citrix Provisioning Server

NOTE : Provisioning Services does not accomplish file replication. Replication can be completed using a some of the methods in the list: 1. Manual Copy 2. Robocopy 3. DFS Replication Most enterprise environments use automated software to replicate multiple files across servers on-demand or on a...

Configure VMAC on Channel Group

To demonstrate how to configure Virtual MAC on NetScaler Interface Channel LACP or LR. The primary reason for using VMACs is that GARP may not be honored by Layer 3 devices in your Network. This can cause communication issues which will present during fail-over of a NetScaler. The resolution to...

UserProfileManger.exe periodically crashes while UPM 5.8 running in a Windows 32-bit OS

While running UPM 5.8 in a Windows 32-bit OS, customer may suffer a periodical UserProfileManger.exe crash, every 7 days exactly. Windows Application Event will log event 1000 for that crash with exception code 0xc0000005, which indicates memory Access Violation...

Issues with public store microsoft dynamic application with per app VPN

,Able to launch the application successfully however after entering the url in the application it gives the error "Your server is not available or doesn’t support this application"...

App Layering 4.1 - Failed to Create Layer, 'A specified parameter was not correct. url'

When attempting to create a layer, the error below is displayed: ​Failed to execute the script: vCenter returned an unexpected failure = Fault Code: 'ServerFaultCode' FaultMessage: 'A specified parameter was not correct. url' Details: "attributes":"xsi:type":"InvalidArgument","invalidProperty":"u...

Difference between Fast Clone and Full Clone

Q : When using Machine Creation Services to create a Machine Catalog containing desktop OS VMs, you can now choose whether MCS provisions thin fast copy clones or thick full copy clones. What's the difference between them? Ans Since Machine Creation Services MCS was first released in XenDesktop...

How to configure NetScaler to send proxy protocol to backend servers

This article describes how to configure NetScaler to send proxy protocol to backend servers. Background Proxy protocol was designed to chain proxies/reverse proxies without losing the client information. Client information refers to the client-ip address and port. Proxy protocol was developed by...

How Do I Deploy Self-Service Password Reset For the First Time

The primary intent of this article is to provide steps to how to deploy Self-Service Password Reset SSPR environment for the first time...

How Do I Set Up Automatic Client Machine Clean Up on NetScaler Gateway?

This article describes how to set up automatic client machine clean up on NetScaler Gateway. Background This article will allow a NetScaler administrator to force clean-up when an user closes a session. You can specify all, none, or any combination of the client-side items. These items are: Cooki...

XenMobile Error : Incorrect credentials while enrollment

This article describes few reasons for the error "Incorrect credentials" and how to troubleshoot them a Below error indicates that the user might be typing incorrect credentials or typing sAMAccountName instead of UserPrincipalName vice versa. ,,ERROR 2,"request with id 5 failed with httpResponse...

How to Add StoreFront Site to Client Trust Site Zone

This article explains how to add StoreFront site to client trust site zone, via group policy...

How to Add a Domain Admin Group to Local Admin Group Using Role Based Access Control on XenMobile

This article describes how to add a group of domain admins to the local admin group within XenMobile Server so they have access to the console...

How to check Deadlocks in SQL DB and Delete historical data

When you see deadlocks, run the following query to see the deadlocks. Then, a database administrator or Microsoft SQL team can confirm the information...

How to forcibly shutdown VMs from command line

To shutdown VMs that are not responding to a shutdown command from XenCenter or the xe CLI...

PVS Servers randomly became offline

PVS servers were randomly offline and then recover automatically. The issue could happen several times a day on different PVS server. When PVS server was offline, sometimes we saw Streamprocess event 11 logged in event log, but sometime not...

StoreFront 3.9 Install Fails With "Message Exception Has Been Thrown by the Target of an Invocation"

StoreFront installation fails with no errors. Event Id 0"Message exception has been thrown by the target of an invocation" In StoreFront "Citrix-DeliveryServicesRoleManage" logs, you find Error Unexpected exception. Message: Exception has been thrown by the target of an invocation.. Stack Trace =...

Deploying enterprise MDX enabled apps from App Store via Volume Purchase

The CEM/XenMobile Server is currently optimized for Volume Purchase distribution of Public App Store apps that are not MDX enabled. While it is possible to distribute MDX enabled apps from App Store via volume purchase, some considerations must be taken into account for optimal performance. This...

OSPF is not advertising SDWAN routes to connected Router

OSPF configured on SDWAN 1K. OSPF is up between the MCN and next hop router. All of the virtual paths are up, but the MCN not advertising SDWAN routes into OSPF...

Elastic layer not available, "no elastic layer assignments were specified"

After publishing an image with Elastic Layering enabled, when you try to connect to a session host, the layer doesn't show up and you get an error in the Application Log in Windows: "no elastic layer assignments were specified"...

How to configure PowerShell SDK and execute commands remotely in XenApp/XenDesktop 7.x

To configure PowerShell SDK to execute PowerShell commands remotely in XenApp/XenDesktop 7.x...

An SSL error has occurred and a secure connection to the server cannot be made.

“An SSL error has occurred and a secure connection to the server cannot be made.” This error was seen when browsing to HTTPS sites with Secure Web over a Full VPN tunnel. HTTP sites loaded correctly...

Unifiltr EventID 3: Unidesk denied an attempt to rename a directory

Your software may report an error attempting to rename a directory, you may receive an error trying to move a folder to the Recycle Bin, and you may see an error in the Windows System event log on an IM that looks like this: Log Name: System Source: unifltr Date: 10/23/2013 9:58:30 PM Event ID: 3...

Session launches in HTML5 instead of native Workspace app/Citrix Receiver

When a user attempts to launch a session from the StoreFront website, the session would be launched automatically via Workspace app for HTML5 instead of native Workspace app...

Invalid password "nsgslbautosync: unable to establish master SSH connection: master process exited"

After changing the RPC passwords on our Netscalers, GSLB synchronization fails. Reverting to the default passwords allows GSLB sync to function. A non-default password is desired. Errors in the ns.log: "nsgslbautosync: Error executing command on gslb site...Reason: Error: Invalid username or...

Citrix Director: Configuring,Managing Alerts and Notifications

In this article, we will take a look at how to configure, visualize your alerts, manage them, analyze their details and historically track alert trends...

File upload fails if the file size is Greater than 65k when ssl policy is bound to the ADC LBVIP

Can upload files of size only up to 64K 2. Cannot upload files larger than 64K upload stalls 3. SSL Policy with Action is bound to LB Vserver...

Error: "Guided Access Application Unavailable. Please Contact Your Administrator" on XenMobile Enrolled iOS Device

A XenMobile enrolled iOS device will show a"Guided Access App Unavailable. Please Contact Your Administrator.” error on screen and the device may appear to be frozen or locked...

PVS 7.13: XenServer PVS-Accelerator Introduction and Requirements

Note : This feature is only available in XenServer 7.1 and PVS 7.13 or later. XenServer PVS-Accelerator feature offers additional capabilities for customers using XenServer and Citrix Provisioning Services PVS. With this feature, the read requests from a PVS target device can now be cached on eac...

How to redirect request to different Hostname using Responder Feature of NetScaler

The objective of the article is to make use of NetScaler Responder Feature to redirect the request from 1 hostname to a different hostname. Example: The domain for a company has moved from exampleold.com to examplenew.com Now, even if the users access website.exampleold.com , the request should b...

How to Import NetScaler exported configuration: File-Introduction and Requirements?

With StoreFront 3.7, we introduced the ability to import an exported configuration from NetScaler Gateway. With the introduction of this feature, we enhance the capabilities previously available by allowing multiple vServers to be imported from a single configuration file. The Remote access...

Error "Superblock last mount time is in the future" from fsck when booting a Linux VM

In only one host, restarting a Linux VM will encounter the warning: /dev/mapper/rootvg-lvroot: Superblock last mount time Mon Feb 27 16:19:54 2017, now = Fri Feb 17 16:37:49 2017 is in the future./dev/mapper/rootvg-lvroot: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY. i.e., without -a or -p option...

StoreFront SAML Troubleshooting Guide

During the installation and configuration of the SAML functionality introduced with StoreFront 3.9, there are various items to be aware of when performing a successful configuration. Although there are other issues you might encounter, this document will try to provide direction to help resolve...

How to Configure CEIP / Call Home for the Citrix License Server

Note: This feature is only available in the Citrix License Server 11.14.0.1 Build 19005 or later. Citrix Customer Experience Improvement Program CEIP is now enabled by default during License Server installation. Previously customers had to configure CEIP settings by editing CITRIX.opt or using...

Citrix Store Front MMC console crashes with RSA Authentication Agent 1.0 installed.

Even after uninstalling the RSA Authentication Agent 1.0 we get following error in event viewer logs: Error while creating the Citrix StoreFront Snap-in. Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type =...

How to Configure XenMobile Server from MDM and MAM to MDM Only

This article describes how to configure XenMobile Server from MDM and MAM enrollments to MDM only...

How to Configure SAML- Introduction?

SAML is an XML-based open standard which enables authentication of users across products or organizations. SAML is used by identity providers such as Google and by identity and authentication products such as Microsoft AD FS, Ping Identity, CA SiteMinder and more. Citrix customers wish to use...

Best Practices for deploying PVS in multi-geo environments

In scenarios where companies have a Global presence with multiple geographical locations, it is sometimes desirable to have a Provisioning Services Farm that spans multiple locations across the globe. PVS requires a constant andreliable connection to the SQL database. If there's a delay in...

How to Configure Certificate Based Authentication for Citrix Endpoint Management

The primary intent of this article is to provide steps on how an admin can enable certificate based authentication for Citrix Endpoint Management...

How to Configure Multiple Domains for Citrix Endpoint Management

The primary intent of this article is to provide steps on how to add additional domains in the Citrix Endpoint Management using Citrix Cloud Connector. This article is created assuming the first domain is already added to Citrix Endpoint Management...

Secure Mail on iOS Does Not Show Notifications for Emails in Subfolders

Emails sent to Secure Mail subfolders does not create an alert on the APNS badge notification...

XAPI Service unable to start , error : xapi dies but pid file exists.

XAPI Service unable to start. It shows that the it already has a pid and is dead. Looking at the logs xensource.log, you will find INTERNALERROR as below: xapi top-level caught exception: INTERNALERROR: Xmlm.MakeStringBuffer.Error, -372779099 Caught exception at toplevel:...

UPM 5.2: Getting temporary profiles

Getting temporary profiles...

Director Error "Cannot retrieve data. Data source unresponsive or reported an error".

The following error is seen in the event viewer of the Director server: Log Name: Application Source: Citrix Director Service Date: 1/20/2017 11:05:33 AM Event ID: 5 Task Category: None Level: Error Keywords: Classic User: N/A Computer: CtxDirector.RepLab.Local Description: The description for...

How to configure a session disconnect timer in XenApp 7.x

To set up a time limit so that any session in a Disconnected state is logged off after a predetermined amount of time...

How to Configure Multi-Monitor Support on the Linux VDA

Table of Contents Overview Virtual session desktop Virtual session desktop size Allowing for different client monitor configurations Understanding memory usage on the Linux VDA Citrix multi-monitor configuration parameters MaxScreenNum MaxFbWidth MaxFbHeight Changing the Linux VDA multi-monitor...

Unable to launch applications externally through Netscaler Gateway, getting internal server IP address in ICA file

Unable to launch application externally through Netscaler Gateway and when checking further we see that we are getting internal server IP address in ICA file rather than "Gateway FQDN:443"...