ERROR : Dotmim.Sync.SyncException: SQLite Error 14: 'unable to open database file'.

On Broker machine event viewer : Dotmim.Sync.SyncException: SQLite Error 14: 'unable to open database file'. --- Microsoft.Data.Sqlite.SqliteException: SQLite Error 14: 'unable to open database file'. à Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRCInt32 rc, sqlite3 db à...

Gateway logon page show blank page with 480 VPN LICENSE error

Unable to access Gateway logon page, browser will show blank page, in the developer tools or fiddler, you we see "480 VPN LICENSE error"...

How to configure domain drop-down as the first factor for AAA vserver without nFactor flow.

This article discribe how to configure domain drop-down as the first factor for nFactor auth without nFactor visualizer. The User experience after applied below configuraiton will be like 1. Fist authentication web page 2. 3. After authentication passed, there may prompt second authentication web...

Launching ICA file failure in ICA proxy deployment integrated with Sangfor LB

Launching ICA file failure in ICA proxy deployment integrated with Sangfor LB...

Error: "Invalid connection address" when adding XenServer host connection

The following error is seen when attempting to add a Citrix Hypervisor XenServer hosting connection: Error Id: XDDS:49D3D465 Exception: Citrix.Console.Models.Exceptions.ScriptException Invalid connection address. Check that the address is valid and that it references a host in the XenServer pool...

Unable to access ADC GUI while CLI is accessible.

ADC GUI is inaccessible. Ping and CLI is working. /Var folder was normal. Internal services are UP. GUI is enabled for NSIPif not use command : set ns ip -gui enabled...

"Unable to Launch Resource" error while switching to HTML5 client

With App protection enabled, if you switch to HTML5 client mid-way into the session/ beginning of the session all the protected and unprotected apps will be enumerated but when you click on launching the session, the below message will appear,which will lead to this document...

Citrix Workspace App for windows - Microphone not detected in MS Teams through HP laptop

When utilizing Microsoft Teams optimization through Citrix Workspace, Teams is unable to access the built-in microphone, despite other applications detecting it without issues...

Copy paste for some data works with Citrix Receiver 14.x but NOT with Citrix Workspace app.

Post upgrade from Citrix Receiver 14.x to Citrix Workspace app, copy and paste no longer works for some data from the published application to local workstation. Some types of data for example simple text do work as expected, but other data doesn't like, Copy tables data and paste it to Excel at...

How to test an application without Citrix Virtual Apps using RDP Initial App

Sometimes an application does not work as desired when published as an application through Citrix Virtual Apps. In the diagnostic process, you might be asked to test the application without Citrix as an RDP Initial App...

Warning: "No usable ciphers configured on the SSL vserver/service" On NetScaler

When a certificate is removed or added to the SSL or NetScaler Gateway virtual server, the warning message, “No usable ciphers configured on the SSL vserver/service” is displayed...

Memory Utilization settings applied via WEM are not working

The customer was running WEM version 1811 and upgraded to version 2103 They had memory and CPU utilization settings applied via WEM that were working fine They noticed after the upgrade that memory load in the VDAs started spiking above 80% even though they have set memory optimization rules via...

Heartbeat not seen on one interface of one node in a HA pair

HA setup configured. On one of the nodes, we see that heartbeat not found on interface 0/1. On one of the nodes, when the command "show HA node" is executed, we see the following: Interfaces on which heartbeats are not seen : 0/1 On the other node, we see the following: Interfaces on which...

How to Customize App Shortcuts with Receiver for Windows

As a Receiver administrator, you can configure Receiver for Windows 4.2.100 to automatically place application and desktop shortcuts directly in the Start menu or on the desktop in a similar way that Receiver for Windows 3.4 Enterprise places them. The new shortcut only mode provides a seamless...

Hotfix XS82E030 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| Yes Baselines for Live Patch| XS82E024 Revision History| Published on J...

Error when adding an Enterprise App on Google Store for Android Enterprise - Upload a new APK file with a different package name

When we try to add In house Enterprise app for Android Enterprise using Citrix Endpoint Management, we get the error - 'Upload a new APK file with a different package name'...

HDX Adaptive Transport Configuration for Gateway Service

If you have users that use Workspace app for Linux or Android to access virtual apps or desktops through Gateway Service, they may be unable to launch sessions after Enlightened Data Transport EDT is enabled in Gateway Service...

Citrix Provisioning "The trust relationship between this workstation and the primary domain failed."

Windows 10 image loosing trust relationship to the domain after reboot. Machine account reset from PVS server succeeds however VM still gets the same error after reboot and can not login with domain account...

Citrix Workspace App Assistance for Non-Admins

Clickhere to download Citrix Workspace App. You have been directed to this article because you have questions about or need assistance with Citrix Workspace app and you are NOT an administrator or technical contact for your organization. As a non-admin user of Citrix Workspace app, you must conta...

Citrix Workspace App for Android Facing Session Disconnection After Few Minutes of Inactivity

After few minutes of user session being inactive on CWA for Android, they see the below error: "We were unable to connect to the server. We were unable to tunnel through the proxy. " This can be seen about 3-4 minutes after the user device enter lock screen. The lock screen can happen either...

Receiver Clean-Up Utility

Important Notes Please note: You can download the required file from the Citrix downloads website by visiting the following link: https://www.citrix.com/downloads/citrix-tools --- Receiver cleanup utility is not required while upgrading to the Receiver forWindows 4.4 or newer. Receiver for Window...

Citrix Quick Launch Tool - Testing Application and Desktop Launch

Please note: You can download the required file from the Citrix downloads website by visiting the following link: https://www.citrix.com/downloads/citrix-tools Citrix QuickLaunch Tool v4.2 Created Date: 12/20/2016 Modified Date: 12/30/2020 Description Citrix QuickLaunch has been written to offer...

Citrix StoreFront Web GUI Assistant

StoreFront Web GUI DevlopedDate: 09/12/2013 Modified Date: 04/16/2020 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download locatio...

Session Recording Migration Tool

Description Use the Session Recording migration tool to facilitate the migration from SmartAuditor to Session Recording. The tool processes the SmartAuditor legacy recording files, and extracts and rebuilds metadata in the Session Recording Database to support the search and playback of the legac...

Unable to access internal Websites with Android Secure Web using MAM SDK

On Android Secure Web with MAM SDK, accessing internal websites shows error 'ERREMPTYRESPONSE'. Further checking the logs, we see that Secure Web does not tunnel the connection to AG for internal websites. But for Legacy SDK, it works fine. Split Tunne - ON DNS suffixes - ADDED In the logs, we se...

Error: Citrix Licensing Manager could not complete the operation. If you are trying to allocate a license, go to My Account.

The error "Citrix Licensing Manager could not complete the operation. If you are trying to allocate a license, go toMy Account. For assistance, contact Citrix Customer Care" is returned after allocating a license using Citrix Licensing Manger...

CVE-2020-11901: Impact of Ripple20 vulnerabilities on Citrix ADC/ADM/SVM

Citrix ADC/ADM/SVM will be detected with TCP ripple 20 vulnerability while performing security scans...

HTTP/HTTPS proxy support on NetScaler based on Traffic Policies Secure Web

This article describes how to configure NetScaler to proxy the traffic from MDX apps through a Proxy server like Squid, Bluecoat. Enterprises can proxy traffic configuring simple traffic rules on NetScaler box...

Citrix Workspace app 2006.1 for Windows takes long time to launch ICA session

Citrix Workspace app 2006.1 for Windows takes long time to launch ICA session, comparing toCitrix Workspace app 1912 for Windows. In a Fiddler trace captured during session launch, you will see wfica32 attempting to connect tolocus.analytics.cloud.com:443 but failing...

Citrix Workspace App for Mac - Webcam redirection via MS Teams (i.e. Both 32-Bit and 64-Bit)

Workspace app for MAC introduced support for HDX Webcam redirection for 64-bit apps, and hence support Teams. Older versionsdo not support MS Teams for Webcam redirection. We are currently working onTeams Optimization Packcontact your Account Manager to get access to EAR - this technology would...

Quick Start Guide: ZTD via the LTE Interface (Citrix SD-WAN 110-LTE-SE)

This document depicts a Quick Start Guide for Citrix SD-WAN 110-LTE-SE appliances when performing ZTD Zero Touch Deployment via the LTE Interface...

UPM doesn't work randomly after VDA is rebooted

Intermittently UPM profile does not load, if user login immediately after the reboot...

Citrix Virtual Desktops Licensing - Increment Lines Explained

Note: The Citrix License Administration Console has reached end of life and end of support in Citrix Licensing 11.16.3. Use theCitrix Licensing Manager This article contains information about the increment line in Citrix Virtual Desktops Licensing.XenDesktop has been rebranded as Citrix Virtual...

License Server does not recognize license file

Installed licenses not showing up on the License Administration Console or Licensing Manager...

Failed to launch session with the error code “Your session 'AppName' did not launch successfully due to error code 3505. Please contact your administrator for more information about the error.” on Citrix Workspace App During App/Desktop Launch

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When launching an application or desktop session using Citrix Workspace App, the session fails to...

XenMobile Server experiences a communications error with Apple Deployment Programs (formerly DEP)

XenMobile Server administrators may notice that newly added Apple devices, which are registered viaApple Deployment Programs formerly DEP, do not appear on XenMobile Server. Previously enrolled devices are not affected. Apple DEP connectivity test initiated from the XenMobile server may also fail...

Issues on Citrix Workspace App for Mac after upgrading to Mac OS Catalina

Certification issues after upgrading to Mac OS Catalina Citrix Workspace App performing slowly...

Storefront: Issue with creating new deployment - "Unable to Create Deployment"

1. Unable to create StoreFront Deployment on a VM hosted on VMware with VMware tools installed Exception: New Server Deployment An error occurred running the command: 'Set-DSNewClusterEnvironment' An error occurred while adding the StoreFront configuration API. Exception of type...

FAQ: Recommended database collations for Citrix Products

What are the DB collations supported by different Citrix Products? Product| Collation that ends with ---|--- Virtual Apps and Desktops 7| CIASKS XenApp/Virtual Apps 6.5| CIASKS and CP1CIAS Provisioning 7| CP1CIAS Workspace Environment Management WEM| CIAI Session Recording| CIAS...

Error: "Detailed license information unavailable"

When accessing the XenDesktop licensing console, you receive the following message: "Detailed license information unavailable" Desktop Studio is unable to retrieve detailed license information from the License Server. This service may not be in use or there aren’t sufficient permissions to access...

Citrix PDF Printer Not Auto Creating With Workspace app for Chrome OS

Customer having an issue with Workspace on the Chromebooks. The "Citrix PDF Printer" is not auto creating when logging into a Windows 10 desktop session. The "Auto-Create PDF Universal Printer" policy is set to enabled, but it's not creating the printer when logging into a session. Logging in fro...

Workspace App Android "restoring data connection" message when EDT is enabled

On the GUI we see a "restoring data connection" message but the connection is not restored. This happens when EDT is enabled viaHDXoverUDP=preferred Studio Policy and NetScaler DTLS enabled setting if connecting from outside the network. On the logs we might see similar messages as the following:...

NOTICE-OF-CHANGE ANNOUNCEMENT FOR CITRIX SD-WAN 2000 Standard and Premium Edition

Citrix Systems, Inc. announces a Notice of Status Change for the Citrix SD-WAN 2000 Standard and Premium Edition The tables below explain the Citrix SD-WAN life cycle management milestones as well as important information regarding dates and options during this period. The dates and milestones...

How To Configure RADIUS and TACACS servers for read-only and admin users in SD-WAN

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[Citrix Receiver 4.9.5000 for Windows] - Display Issues when user re-docks their Notebook on the docking station and reconnecting to Citrix Session with Multiple Monitors

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Scenario : Users using notebooks and working with full screen sessions without desktop viewer to access...

nVidia control panel fails to launch in platform layer or published image

When configuring a platform layer for a vGPU, the nVidia control panel may fail to launch. The driver may be working or it may fail with code 31 or code 43, but thenVidia control panel itself will not open. You may see an event in the Windows Application event log about nvcplui.exe crashing. The...

Cannot connect to company network" when accessing O365 accounts

Citrix documentation indicates Secure Mail is supposed to support an MS hosted O365 back end account but user is unable to get a known good O365 account to function with Secure Mail. That same account works fine either via the web or via the Mobile Outlook App but I cannot get it to connect when...

iOS devices failing to enrol via NetScaler after upgrade to 11.1 60.13

After upgrading NetScaler to 11.1 60.13, iOS devices are no longer able to enroll However, Android devices are not affected. iPhone X can enroll but can't access the Store iPhone 7 can't enroll at all Checking the logs, we would be able to see the below, when iOS attempts to enroll: "AAA Client...

Getting an error "Your changes could not be saved due to an invalid configuration of the account"

After the installation of receiver with Single sign-on enabled, users get above error message...

App Layering error "A failure occurred while publishing the Layered Image: "Failed scanning a directory for files” Alternate

When publishing an image the ELM gives an error, "A failure occurred while publishing the Layered Image: Failed scanning a directory for files."...