5325 matches found
The status of VDA machine was "Stopped" instead of "Stopped (Deallocated)" on Azure Portal
The following behavior was confirmed for dedicated machines created using Azure on-demand provisioning. - If shutdown the target VM within the OS, the status will be "Stopped" on Azure Portal. If it is "stopped", it will be subject to Azure pay-as-you-go billing. - If the target VM is from the...
Logoff Windows 10 ICA session takes about 5 minutes
Logoff Windows 10 ICA session takes about 5 minutes, but console has no issue...
How to change the ELM disk from unmanaged to managed on Microsoft Azure
This article will provide you with the steps required to change the ELM disk from unmanaged to managed using Microsoft Azure and Citrix App Layering...
How to Backup and Restore WEM Configuration sets or Settings on Citrix Cloud
To explain how to backup and restore WEM Configuration Sets and Settings on Cloud...
Creating Azure catalog resources failed Resource 'citrix-xd-XXXXXX' was disallowed by policy.
Unable to create new machine catalogs when selecting the option - "Create a resource group to provision machines" within the catalog creation wizard and we observe the error - "Creating Azure catalog resources failed Resource 'citrix-xd-XXXXXX' was disallowed by policy. Reasons: 'Resource group i...
Unable To Launch VDI "Unknown Client Error 1110"
Citrix Workspace App connects to VDI over a VPN, failing with the following error. Socket error 10057 Unknown client error 1110...
WEM Security Executable Rules are not working as expected
AppLocker policies configured through Citrix Workspace Environment Management WEM under Security - Executable Rules are not working as expected...
How to restrict the copy/paste operations on pictures between CWA client and VDA
This article describes how to restrict the copy/paste operations on pictures between CWA client and VDA, only keeping the text copy/paste enabled...
Driver Disk for Microsemi smartpqi 2.1.26_030 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.26030...
WEM Admin Console hangs while refreshing Agent Cache for some Agents via Console
When refreshing agent cache from Citrix WEM Console, the console freezes and have to kill and re-connect to get it working again. The issue happens only if specific agent machines are selected for the refresh cache action...
How to move a file from one Netscaler to another via CLI using SCP.
Understand how to utilize the SCP command to move a file from one ADC to another via CLI...
Migrating Citrix MCS Catalogs To New Storage
Storage migration for MCS machines...
How to customize the toolbar of citrix workspace app for HTML5
How to customize the toolbar of Citrix workspace app for HTML5...
The citrix workspace app version 23.9.0.17 for chrome no longer works in kiosk mode.
On a Chromebook with OS 116 and 117, for citrix workspace app for chrome no longer works in kiosk mode. After logging in a white screen is seen. Outside of Kiosk mode it works . Chrome OS 115 does not have the issue...
Export apps setting and import by using PowerShell
Export apps setting from one delivery group and import to a different delivery group by using PowerShell...
How to remove shortcuts for published apps on the start menu
How to remove shortcuts for published apps on the start menu...
Cannot set StoreFront HTTP Port on DDC, if it was used for HTTPS before
Error when StoreFront HTTP port is set on DDC, if the same port was set for HTTPS previously. We start getting this event logged. Source: Citrix Broker Service ID: 2014 General: One of the XML ports is in use by another process. Unable to listen for XML requests on the Citrix Broker Service. To...
Read-only Domain Controller Support for CVAD
In a virtual desktop 2203 CU3 infrastructure with a DMZ which has its own Read-Only Domain Controller RODC and a secured Citrix Worker that is only allowed to contact the RODC server the configuration doesn't work...
PVS Target Device Stuck at "Applying Computer Settings"
Provisioning Services PVS target device fail to boot. The target device stuck at applying computer settings stage and then trigger restart...
Vulnerability CVE-2008-5161 (SSH Server CBC Mode Ciphers Enabled) on SDX
Regarding vulnerability CVE-2008-5161 SSH Server CBC Mode Ciphers Enabled, we need to follow the below article to mitigate this vulnerability. Addressing False Positives from CBC and MAC Vulnerability Scans of NetScaler SSHD citrix.com However, we are unable to perform the steps mentioned in the...
Installation NOT Successful For 'Citrix Workspace Inside' due to Error: 1625
Workspace app for Windows installation failed with error code 1625...
Workspace App mouse click placement mismatch
When an application is started from the Citrix Workspace for a multi-monitor setup 5+ monitor setup it's impossible to click on the app. Actual mouse click location does not match clicked location...
Error "Try again after some time or contact your help desk" after authentication passed
After inputting your username and password to "https://x.x.x.x/manageotp" page, you are encountering an error message that says, "Try again after some time or contact your help desk " "Rejecting with error code 4009 “， ”receiveldapusersearchevent:ldapfirstentryreturned null, user XXX not found “...
Unable to ping backend server from NetScaler with SNIP as source IP address
SNIP, NSIP and backend server are in the same subnet. Unable to ping backend from NetScaler with SNIP as source IP address, can ping backend with NSIP as source IP address...
PVS - No device license is currently available for this computer during Target device boot
License enters grace period when Target Device boots up. Error: No device license is currently available for this computer. A system shutdown will be initiated in 720 hours...
PVS Server Fails to Connect Farm: "An error occurred communicating with the server"
One PVS Server Fails to connect farm: "An error occurred communicating with the server" with event id 0, SoapService...
Keyboard layout sync failures due to Microsoft API limitation
Symptom 1: In a Windows Server VDA session the keyboard layout might not sync with the client keyboard layout when launching session with the "Sync only once - when the session launches" in the Citrix Workspace App Windows/Linux/Mac keyboard setting. Symptom 2: In a Windows 10/11, Windows Server...
Unable to add gateway URL to the Workspace app. Your account cannot be added using this server addre
Account Adding failure in Citrix Workspace via inputing Gateway FQDN with below error: "Unable to add gateway URL to the Workspace app. Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead."...
“The Access Policy has externally been modified and cannot be changed by Studio” warning message
After setting access policy rule, “Access Policy” option in “Edit Delivery Group” dialog cannot display. ------------------------ Add-PSSnapin -Name Citrix. Set-BrokerAccessPolicyRule 'AG' -IncludedClientIPFilterEnabled $True Set-BrokerAccessPolicyRule 'AG' -IncludedClientIPs xxx.xxx.xxx.xxx...
Can you enable HDX 3D Pro on Server VDA?
Need to enable HDX 3D Pro on Server VDA. Policy setting for 'Optimise for 3D Graphics Workload' is enabled - VeryHighDef Policy Template applied. -https://docs.citrix.com/en-us/citrix-daas/policies/policies-templates.html HDX Graphic Status Indicator on Published Desktops States 'HDX 3D Pro:...
How to bypass EPA check on mobile device using nfactor Authentication
This article describe how to bypass EPA check on Mobile device using nFactor Authentication.Mobile devices will not run the EPA scan if you configure Pre-authentication for EPA scan. Mobile device can always hit policy and it will fail...
WEM Agent not connecting to Citrix Cloud after the upgrade
Few WEM agent are not registering to the Cloud WEM Server after the WEM agent upgrade. Debug logs would have the below entries: Event - BaseBrokerClient1.GetConnectorAuthContext : Successfully acquired connector authentication context. Exception -...
How to Configure NetScaler Command Policy only for SSL certificate operation
command policy for SSL certificate operation on WebGUI...
How to delete duplicate HSTS header
Explain how to eliminate the duplicate HSTS header Duplicated header HSTS Why? it could come from a backend server, and also being applied from the ADC Vserver configuration, so we need to decide which header to keep. In this case, the client wants to delete the HSTS header coming from the server...
How to add custom text or a disclaimer to a login schema
How to add a custom text / Disclaimer to the XML file of a login schema...
Services and Virtual Servers show State: Unknown. / /var/crash filesystem full
State: Unknown. Services and Virtual Servers /shell $cat df-akin.out FilesystemSizeUsedAvail Capacity iused ifree %iusedMounted on /dev/md0429M415M5.6M99%13k44k23%/ devfs1.0k1.0k0B100%00100%/dev procfs4.0k4.0k0B100%10100%/proc /dev/ad0s1a1.6G160M1.3G11%286211k0%/flash...
How to export a VPX instance on an SDX to an XVA file
This article will describe how to export an XVA file of a VPX from an SDX. This file contains the entire contents of the VPX including an image of the VPX's file systems...
Pre-configure the Store-URL in the “Citrix Workspace App” for MAC
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Keyboard and typing issue on shared screen of Microsoft Teams
When a host opens Teams on a Windows VDA and starts a meeting with an invitee from a Windows environment the invitee can use a physical Windows machine, a remote Windows by RDP, or a Windows VDA, after the host shares the screen with the invitee and gives control to the invitee, the host from the...
Device enrollment fails with nFactor authentication enabled on latest Netscaler versions
XenMobile device Enrollment fails while authentication with Gateway with nFactor enabled on latest version of NetScaler...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 10
Package name: xms10.14.0.11013.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and...
How to migrate an existing ADM instance to a newly deployed ADM server.
To demonstrate how to migrate an existing ADM instance to a newly deployed ADM server...
How to Configure GSLB Setup for Internal Users From GUI
This article contains information about how to configure a GSLB setup for internal users using the same host name. In some scenarios, the administrator requires that all external users coming through the Internet must go through the Citrix Gateway using a public or external IP Address, whereas al...
Setup syslog for Splunk
You can now integrate Citrix ADM with Splunk to view analytics for WAF, Bot, and behavior-based violations in your Splunk dashboard. Splunk add-on enables you to: Combine all other external data sources. Provide greater visibility of analytics in a centralized place. Citrix ADM collects Bot, WAF,...
Citrix Customer Experience Improvement Program (CEIP) for Citrix Workspace app
Provide instructions to disable the CEIP data collection for Workspace app...
Daas Studio An error occurred while contacting the Delivery Controller failed with unknown Error(0)
Access to DaaS Web Studio and Director is not possible with Azure AD login when Palo Alto is in use. Error "An error occurred while contacting the Delivery Controller. Accessinghttps://.xendesktop.net/citrix/orchestration/api/techpreview/me failed with 'unknown Error' 0. Accessing the URL...
ERROR : Dotmim.Sync.SyncException: SQLite Error 14: 'unable to open database file'.
On Broker machine event viewer : Dotmim.Sync.SyncException: SQLite Error 14: 'unable to open database file'. --- Microsoft.Data.Sqlite.SqliteException: SQLite Error 14: 'unable to open database file'. à Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRCInt32 rc, sqlite3 db à...
Gateway logon page show blank page with 480 VPN LICENSE error
Unable to access Gateway logon page, browser will show blank page, in the developer tools or fiddler, you we see "480 VPN LICENSE error"...
How to configure domain drop-down as the first factor for AAA vserver without nFactor flow.
This article discribe how to configure domain drop-down as the first factor for nFactor auth without nFactor visualizer. The User experience after applied below configuraiton will be like 1. Fist authentication web page 2. 3. After authentication passed, there may prompt second authentication web...