CEM 23.6.0 - Apple Restriction Policy not getting deployed on iOS DEP Devices

There is a known issue with Apple Restriction Policy not getting deployed on iOS DEP Devices when using CEM 23.6.0...

Noticeable Delay of Adding User Store in CWA for Mac Residing within a Restricted Intranet

In an isolated intranet that can't connect to the Internet, CWA for Mac users may notice an obvious delay of around 30 seconds during certain operations e.g. adding a store, user authentication, and launching published resources...

WEM Server Failed to Connect Database after SQL AlwaysOn Failover to Secondary

User has followed Citrix Doc below to setup AlwaysOn for WEM: https://docs.citrix.com/en-us/workspace-environment-management/current-release/system-requirements.htmlsql-server-always-on However, the WEM server won't be able to connect AlwaysOn database after a failover from primary SQL to...

Driver Disk for Qlogic qla2xxx 10.02.09.00-k - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- qla2xxx| Fibre Channel HBA/Storage Controller| 10.02.09.00-k Issues...

Unable to open the PVS Console

Unable to open the PVS Console...

Published Explorer.exe and other applications close instantly after launch

When a published application such as Explorer is started, it closes instantly. Please note: this can also apply to many other applications that exhibit this behavior and not excluded to just explorer.exe. This is a built-in timer in Terminal Services which dictates if a session is not fully...

UPM Profile Gets Corrupt If Users With Same SAM Account Name In Different Domains Login

UPM profile gets corrupt if users with same SAM Account name in different domains login to the same VDA. Issue is seen with 1912 LTSR CU5 and above and 2203 LTSR CU1 and above. USER1.DomainA.com logson a VDA and then User1.DomainB.com logs on the same VDA then the local profile of user1.Domain A...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 11

Package name: xms10.14.0.11121.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin,...

How to Change Write Cache Disk Letter

In particular scenario, write cache disk letter need to be other letter rather than 'D'. This article descirbes how to implement this request...

Driver Disk for Cisco fnic 2.0.0.89-243.0 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.89-243.0 Issues resolved in this driv...

ADC upgrade failed with error code 1

Getting error code 1 while upgrading ADC Upgrade through CLI if GUI fails during Citrix ADC upgrade from 13.0 to 13.1 got failed with below error. "there was a problem with your upload. Failed with error code:1, please try again"...

All ADC using pooled license entered grace period

All Netscaler Instances using Pooled License via ADM agent entered grace period...

How to find projected release dates for new versions of workspace app.

How to find projected release dates for new versions of workspace app...

How to create a custom report from the DaaS Monitor console

The Custom Reports tab provides a user interface for generating Custom Reports containing real-time and historical data from the Monitoring database in tabular format. Note: the Custom Reports feature requires a Premium license...

TCP & ICMP session are not resumed after Auto reconnect

TCP & ICMP session are not resumed after Auto reconnect TCP Expectation by Customer When the Citrix Gateway client is disconnected and reconnect itself automatically, we expected the TCP communications to be resumed through the retransmission capacity of TCP...

[CGS] Citrix Cloud Workspace launching Desktop via CSG is stuck at "connecting" and failed

Citrix Cloud Workspace launching Desktop/App via CSG Citrix Gateway Service is stuck at "connecting" and failed. In the Netscaler Gateway Service logs, seen in ns.log: Event "Application launch failed. Connect command sent to Controller."...

[NetScaler] Graceful disable service may trigger TCP RESET immediately

According to eDoc:Graceful shutdown of services. If we disable an HTTP service with the following command: disable service HTTPSvcName 0 -graceFul YES We expect to see all ESTABLISHED connections alive. But in real cases, we may see partial connections got TCP RST from NetScaler ADC immediately...

Role of Spoofed IP address in FQDN Based Tunneling

What is the role of Spoofed IP address in FQDN Based Tunneling...

The certificate authority is invalid or incorrect

EPA scan error. "Access Denied: your device does not meet requirements for logging on" "The certificate authority is invalid or incorrect." from nspex.txt...

"pb_op_longer_hb for critical process NSPPE-00 (1285) 150 secs" related log explanation

ns.log: Mar 9 22:29:11 gash-vpx-uat2 nssync: NSSYNC: SYNC started.... Mar 9 22:29:11 10.168.253.225 03/09/2023:14:29:11 GMT gash-vpx-uat2 0-PPE-0 : default EVENT STATECHANGE 4713434 0 : Device "self node 10.168.253.225" - State "SYNC start " Mar 9 22:29:12 gash-vpx-uat2 nssync: Send HA File sync ...

Citrix Secure Access setup failed in Windows11 (ARM64 based)

CitrixSecure Accesssetup failed in Windows11 ARM64 based with the below error "Unable to manage network component. The condition can be transient. If it persists, it maybe because you're a member of the Network ConfigurationOperators group......"...

How to configure ARM templates using the new Azure App Layering Azure connector

How to configure ARM templates using the new Azure App Layering Azure connector...

Several PVS target devices can not be registered

One or several PVS targets can not be registered even after rebooting while other targets are registered with DDC successfully...

Requirement to update Virtual Hosting Pool ID after moving machines to new host connection

After moving virtual machines from an old host connection to a new host connection, you may experience issues with power managing machines from the PVS console or if VMs have been created with BDM Boot Partition, you may not be able to update the BDM Boot partition when you add an additional PVS...

NSC: NetScaler Pooled Capacity and NetScaler App Delivery and Security Service Self-Managed (CADS)

NetScaler, a business unit of Cloud Software Group, has made the decision to end of sale EoS NetScaler Standard edition, as well as other realignment changes to create consistency across the business unit. These changes take effect 22 March, 2023. NetScaler, a business unit of Cloud Software Grou...

Windows VMs can inherit the wrong driver update settings from the template

When creating a Windows VM from a template that is set to not automatically update its drivers using Windows Update, the created VM is incorrectly set to update its drivers using Windows Update...

Setup syslog for Splunk

You can now integrate Citrix ADM with Splunk to view analytics for WAF, Bot, and behavior-based violations in your Splunk dashboard. Splunk add-on enables you to: Combine all other external data sources. Provide greater visibility of analytics in a centralized place. Citrix ADM collects Bot, WAF,...

Clean up stale Azure AD devices with script

Under normal circumstances, when powering off Azure Active Directory AAD joined non-persistent VM, MCS agent inside VM will perform Azure AD leave and remove device record from Azure Active Directory. Occasionally, the action may fail, it will leave stale device in Azure AD. Recently, Azure AD...

Driver Disk for Qlogic qla2xxx 10.02.08.01-k - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Version ---|--- qla2xxx| 10.02.08.01k Note: This driver version applies to all hardware including Dell...

A System Reserved partition is visible in a vDisk when it is created using the Imaging Wizard.

Using the Imaging Wizard a new vDisk is created. A drive letter is assigned to the System Reserved partition and it is visible in the new vDisk. It is expected behavior by design. The System Reserved partition should be invisible to users. Before publishing the vDisk to target devices, the drive...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 8

Package name: xms10.14.0.10813.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date: September 2022 Languages...

Additional Lifecycle Information for Receiver for Mac

This article is a supplement to theLifecycle Milestones for Citrix Workspace App and Citrix Receiver . It provides additional details on End of Maintenance and End of Support dates for the listed versions of Citrix Receiver for Mac. Additional Lifecycle Information for Receiver for Mac Receiver f...

Microsoft Security Update Validation Report August 2022

Microsoft’s August 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

Cannot activate Microsoft Pinyin IME in Windows server 2016/2019/2022

Cannot activate Microsoft Pinyin IME in Windows server 2016/2019/2022 VDA if client keyboard layout set “sync only once” mode Following are the details of the error, 1. VDA OS is a Windows server 2016/2019/2022 English version. 2. CWA Windows set the keyboard layout to “Sync only once – when the...

Shadow Options are Unavailable in the ICA Listener or Management Server Consoles

The shadowing options on the Advanced Connection Settings dialog box of the listener are unavailable or restricted. If the shadow options are unavailable, all options were restricted during installation. If some of the options appear and some do not, the missing options are the ones restricted...

NTUSER.DAT does not unload from the VDA servers after user logoff

Cached local profile does not get deleted asNTUSER.DAT does not get unloaded...

Delay in launching Published Desktops for on-demand provisioned MCS VMs on Azure

It takes approximately 1 hour to be fully registered. Once the session launch is initiated, it takes between 5 and 10 minutes to start the VDA. In the boot diagnostics section, the VDA seems stuck at "Applying Computer Settings" as below:...

su: nobody to pgxl in console

Citrix ADM instance constantly showing su: nobody to pgxl in console RCG-ISLBADM-PRI su: in promptechooff: tcgetarrt: Inappropriate ioctl for device RCG-ISLBADM su: nobody to pgxl...

UPM - "The Group Policy Client service failed to sign-in. Access is denied" error observed on login

"The Group Policy Client service failed to sign-in. Access is denied" error observed on login to servers after UPM profile migration...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 6

Package name: xms10.14.0.10628.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date: May 2022 Languages supported: English US Important notes about this...

Session launch might fail on a endpoint device in a closed network if the Secure ICA file session launch policy is enabled.

Session launch might fail with the following error on a endpoint device in a closed network if the Secure ICA file session launch policy is enabled. Error: "Cannot Start App. Please contact your help desk."...

"Unable to Launch Resource" error while switching to HTML5 client

With App protection enabled, if you switch to HTML5 client mid-way into the session/ beginning of the session all the protected and unprotected apps will be enumerated but when you click on launching the session, the below message will appear,which will lead to this document...

Unable to launch desktop via Gateway in invoked mode ( Client Detection done and selected workspace to Always Open ICA file )

Unable to launch desktop via Gateway in invoked mode. ICA launch works downloading the file, non invoked mode and clicking on it works In the non-working response for ICA file download, we see Riverbed headers highlighted and the "Connection: close" header being stripped...

Citrix-ADM using localhost IP 127.0.0.1 to send syslog traffic to Splunk server

Citrix-ADM 13.0 76.29 is noted to be using localhost IP to send Syslog traffic instead of ADM IP to external Syslog server. As a result, Citrix ADM is not able to send the Syslog traffic to Splunk server successfully as seen below. A tcpdump on Citrix ADM also shows traffic is generated and sent...

Power actions fail for all target devices from PVS console

When attempting to power manage Target Devices via Citrix PVS, the power actions for Restart and Shutdown are failing., i.e. right click Target Device Restart or Shutdown, the process starts but fails with status "Failed". No errors are reported in the event logs...

Citrix SF Server Group - Tech Query

Is it possible to change the name of a Storefront Server that already belongs to a Server Group? When a Storefront Server belongs to an SF Server Group, it is not possible to change its name and, it is not recommended to do it even if the Storefront Server does not belong to any SF Server Group d...

Unable to Logon to Workspace Application externally, throws error "Unable to connect to the server"

Unable to connect to the server on Citrix workspace client when logging into it. It throws an error "unable to connect to the server". This happens on the Citrix Workspace app. However, when we use the workspace URL on the browser, then, we can authenticate successfully and also launch...

Connector Install Failed - A clean install of the new Citrix Cloud Connector is required

Error during Connector install/setup: A clean install of the new Citrix Cloud Connector is required...

MDM Policy on macOS 12 devices shows as “Unverified”

Current enrolled devices that were upgraded from macOS 11 or earlier to macOS 12 or newly enrolled devices on macOS 12 may show “Unverified” under the macOS device “System Preferences Profiles”...

How to Create a Self-Signed SAN Certificate Using OpenSSL on Citrix ADC Appliance

This article describes how to create a self-signed SAN certificate with multiple subject alternate names...