5325 matches found
Workspace error "Unable to connect to the server. Check your network connection and retry."
After adding Citrix Gateway URL on Workspace App and entering thecredentials, the users encounter the error "Unable to connect to the server. Check your network connection and retry."...
Windows on-screen keyboard shows up in a Windows VDA session through iOS/HTML5 Citrix Workspace App
Using Citrix Workspace app for HTML5, or Citrix Workspace app for iOS, on an iPad, to launch a virtual Windows desktop, tap the screen to start inputting/editing in the session, the Windows VDA side on-screen keyboard may show up, instead of the iOS native touch keyboard...
Keyboard and typing issue on shared screen of Microsoft Teams
When a host opens Teams on a Windows VDA and starts a meeting with an invitee from a Windows environment the invitee can use a physical Windows machine, a remote Windows by RDP, or a Windows VDA, after the host shares the screen with the invitee and gives control to the invitee, the host from the...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 11
Package name: xms10.14.0.11121.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin,...
Secure mail stops responding for some users
In some customer environments, SecureMail will occasionally lock up or stop responding. In order to recover, the user needs to reboot his device. Examining SecureMail logs, we observe timeout errors...
User may be redirected to On-premises AAA Logout Page after Logging off Citrix Cloud
When you deploy an on-premises Citrix GatewayNetScaler Gateway as the OAuth IDP for Citrix Cloud. User may be redirected toon-premises IDP logout page/vpn/tmlogout.html instead of Citrix Cloud login page after logging out Citrix Cloud. For example, you have the following URLs: Citrix Cloud URL:...
NetScaler/Gateway VPX GUI shows FREEMIUM.
NetScaler VPX GUI shows as freemium with limited Express features. As shown in below image...
Can't Logoff Ghost Sessions “-” from Citrix Studio
Can't logoff the session in Studio, which is not even shown in VDAtask manager. Customer tried to hide the session with the below Powershell command, but this ghost session record still exists on Studio. "Get-BrokerSession -username Domain\username | Set-BrokerSession -hidden $true" Need to figur...
ICA application on MAC taskbar displays Citrix viewer icon instead of the application icon
Citrix Viewer icon seen in taskbar instead of actual application icon...
LDAP user monitor DOWN after upgrade to ADC 13.1 33.27+ version
The LDAP user monitor shows DOWN after upgrading to the build 13.1 33.27+ version...
How to allocate and install NetScaler Gateway licenses
This Article helps in downloading and installing NetScaler Gateway licenses...
Windows 10 VDI Resolution Changed to 1600 from 1920 after Waking up Dell Wyse from Sleep Mode
Windows 10 VDI resolution changed to 1600 from 1920 after waking up Dell Wyse 3040 from sleep mode...
Failed to Start Norskale Infrastructure Service by Using gMSA Account Due to Error 1069
After changing logon account to gMSA, the Norskale Infrastructure Service can't start due to error 1069 "The service did not start due to a logon failure"...
Store Creation Fails with "Set-DSNewClusterEnvironment" privilege related errors
The below error occured when the user is creating new stores on the Storefront server: Citrix.DeliveryServices.PowerShell.Command.RunnerInterfaces.Exceptions.PowerShellExecutionException: An error occurred running the command: 'Set-DSNewClusterEnvironment' Not possible to enable all the required...
Citrix Hypervisor Installation Fails: "This host does not appear to have any hard disks"
During CH8.2CU1 installation onSuperServer 210GP-DNR with local NVMe RAID1 configurated, local disks can not be found when selecting disk for vm data:...
Netscaler crash after upgrading to the version 13.1-45.63 with HTTP/2 enabled.
A NetScaler appliance might crash when an HTTP/2 enabled virtual server generates a response for an HTTP/2 request, instead of forwarding the request to the back-end service...
How to restrict specific source ip address to access virtual ip address
How to restrict specific Client IP address to access Load Balancing Virtual Server...
VMs Show Gray Screen When Booted Up With vGPU Attached
4 production VMs show Gray screen when booted up with vGPU attached, error message shows in Hypervisor status report: kern.log: May 14 20:33:16 citrix-srv-172 kernel: 1545.091820 nvrm-nvlog: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA May 14 20:33:16 citrix-srv-172 kernel:...
How to change SMS OTP passcode length
This article introduces how to change the length of SMS OTP password...
Low performance with Intel X710/XL710/X722
Creating a snapshot on Citrix Hypervisor 8.2 CU1 might be slower than XenServer 7.1 when using the following driver and firmware. Driver: i40e: IntelR 40-10 Gigabit Ethernet Connection Network Driver - version 2.9.21 Firmware: fw 8.71.63306 api 1.11 nvm 10.54.7...
How to Change Write Cache Disk Letter
In particular scenario, write cache disk letter need to be other letter rather than 'D'. This article descirbes how to implement this request...
How to add machine to existing Machine Catalog and Delivery Group using PowerShell
This article is designed to describe how to add a machine to an existing Machine Catalog and Delivery Group using PowerShell...
How to Batch Upgrade Citrix Receiver to Citrix Workspace App with Single Sign-on and Desktop Lock
This article is designed todescribe how to batch upgrade Citrix Receiver to Citrix Workspace App with Single Sign-on and Desktop Lock...
Driver Disk for Cisco fnic 2.0.0.89-243.0 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.89-243.0 Issues resolved in this driv...
How to Change the Software Open iSCSI IQN in XenServer
This article contains information about how to identify and change the software iSCSI initiator IQN. By default a random IQN is generated when you install XenServer formerly Citrix Hypervisor. The IQN is a requirement when running iSCSI to identify the XenServer host on the iSCSI network. It is...
How to set taskbar as auto-hide for all users in HTML5 Workspace App
HTML5 Workspace App taskbar configuration...
Microsoft Security Update Validation Report May 2023
Microsoft’s May 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
DNS Resolution fails due to Negative Caching
Steps to reproduce this issue: 1. Administrator added an authoritative name server A on Netscaler to resolveStoreFront LB's VIP. 2. Becasue name server A didn't have address record for Storefront LB fqdn, so DNS resolution failed. 3. Then administrator changed to another authoritative name...
Open Citrix ICA file Failed with No Response
Suddenly, all the ICA files downloaded from web can't be opened. User double-clicked them, but the Windows system didn't respond by opening the CWA connection manager...
Citrix ADC and Citrix Gateway Security Bulletin for CVE-2023-24487, CVE-2023-24488
Vulnerabilities have been discovered in Citrix ADC and Citrix Gateway listed below, that, if exploited, could result in the following security issues: Impacted Products, Versions and Components The following supported versions of Citrix ADC and Citrix Gateway are affected by this vulnerability:...
Client BSOD Code APC_INDEX_MISMATCH when Launch ICA Session
Client BSOD code APCINDEXMISMATCH when launch ICA session...
How to Add Hypertext on Storefront Web Page
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Workspace app timeout when launching desktop VDI which is in powered off state
VDA is in powered Off state on the hypervisor. User clicks on the desktop icon and machine starts on hypervisor due to powerOnlaunch request and registers but the launch fails with the below error : Citrix Workspace : Could not start appThere was a problem contacting "XXX"...
Workspace App Installation Slowness due to Download of Prerequisite Packages
It will take more than 10 mins to install the Workspace app for Windows. And finally, it can install successfully but the overall time is just too long...
NetScaler firmware upgrade to 13.1-42.47 or later versions failing from GUI
NetScalers havingany builds of 12.1 or 13.0 version or earlier than 13.1-42.47 cannot perform an upgrade to the version 13.1-42.47 or later through GUI. Trying to perform an upgrade through GUI reports an error "file too large" or UI might hang...
The operation is blocked. Session Recording Administrator logging failed
The operation is blocked. Session Recording Administrator logging failed ,when change session recording policies and session recording properties Deselect all the require SSL for application pool of session recording website in iis, issue remains Set...
How to Make One Host Go into Maintenance Mode without Affecting VMs Running on It
This article describe how to make one host go into maintenance mode without affecting VMs running on it...
Unable to filter Instance Syslog messages over 1 Month in ADM
Customer wanted to audit NetScaler historical instance syslog in ADM, however could only obtain data within 1 Month in GUI page. ADM instance syslog data pruning is configured with 90 days, there should have data age greater than 1 Month. P.S.data pruning configure...
Unable to provision VPX on the SDX 9100/16000 SDX 16000 hardware
Unable to provision VPX on the SDX 9100/16000 hardware. Receive error while provisioning:Booting a02co1vdivpx001 Error: Citrix ADC is not reachable after reboot Operation Failed : Error: Citrix ADC is not reachable after reboot...
ADM GUI is down and users only have access via SSH
Users are unable to get any access to ADM GUI on 13.1...
After NetScaler upgrade to 13.1-45.61 Bind commands to SSL service not saved
After NetScaler upgrade to firmware version 13.1-45.61, the bind certkey and ECC curve commands to service/service group/internal services are not saved...
Citrix HDXJsInjectr is incompatible with Internet Explorer's Enhanced Security Features
When users opened launched IE11 brower, an warning message may occur as below: Citrix HDXJsInjectr from Citrix Systems,inc is incompatible with Internet Explorer's Enhanced Security Features...
Migrating pooled licenses to new ADM server
In this document, you’ll discover how to migrate Citrix ADM Application Delivery Management on-premises to Citrix ADM service. Migrating to cloud resources modernizes your deployment, providing enhanced elasticity, scalability, and management. The guidance documented here is based on deployment i...
How to Retain the Custom Settings Made to NetScaler Appliance after the Restart
This article contains information about retaining the customer settings you have made to the NetScaler or Access Gateway Enterprise Edition appliance after the appliance is restarted. When you restart the NetScaler or Access Gateway Enterprise Edition appliance, the appliance automatically copies...
SVM can't communicate to NSIP with "Manage through internal network" option enabled
Upgrade from 12.1 to NS13.1 Build 33.49 on SDX Platform and enabled "Manage through internal network" SVM and NSIP did not communicate, Displayed as Down. Remove this option backs to normal...
ADC upgrade failed with error code 1
Getting error code 1 while upgrading ADC Upgrade through CLI if GUI fails during Citrix ADC upgrade from 13.0 to 13.1 got failed with below error. "there was a problem with your upload. Failed with error code:1, please try again"...
How to Diagnose IP Conflicts on the ADC
To check if any ADC IP address have IP conflict...