Apache vulnerability CVE-2006-20001 CVE-2022-36760  CVE-2022-37436 in License Server version 11.17.2

Apache/2.4.54 contains vulnerabilities and is used in the Citrix License Server version 11.17.2 build 41000. Security scans may raise the following CVEs: CVE-2006-20001 CVE-2022-36760 CVE-2022-37436...

Driver Disk for Qlogic qla2xxx 10.02.09.00-k - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- qla2xxx| Fibre Channel HBA/Storage Controller| 10.02.09.00-k Issues...

Citrix Gateway Store Domain Passthrough Limitation

Explain domain passthrough support limitation with Netscaler Gateway scenario...

Citrix Licensing server vulnerability TLSv1.0/1.1 on CitrixWebServicesforLicensing

When running Qualis security report, it reports the following error : The CitrixWebServicesforLicensing TLSv1.0/1.1 vulnerbility on our Citrix Licensing server. An attacker can exploit cryptographic flaws to conduct man-in-the-middle type attacks or to decryption communications...

MAC User's unable to see shared screen in VDI during MS teams call

Issue Description: MAC users connected to Citrix VDI are experiencing problems with Teams optimization. While these users can attend meetings without issue, they are unable to view shared screens from other participants. Instead of seeing the shared content, they encounter a black screen...

Virtual App/Desktop Sessions Fail to Launch with Citrix Workspace App 2305 for Windows

Virtual app/desktop session launches with Citrix Workspace app 2305 for Windows might sporadically fail. This may result in session launches silently quitting, session disconnects with a gray screen, or session launches failing with an error message ‘ SSL Error 27: No local security certificates...

Unable to open the PVS Console

Unable to open the PVS Console...

Published Explorer.exe and other applications close instantly after launch

When a published application such as Explorer is started, it closes instantly. Please note: this can also apply to many other applications that exhibit this behavior and not excluded to just explorer.exe. This is a built-in timer in Terminal Services which dictates if a session is not fully...

Randomly Failure when Launching Virtual Desktop through NetScaler Gateway

Randomly, end user would report Virtual Desktop launching failure issue via NetScaler Gateway...

How to collect network trace on XenMobile server

This article introduces how to capture and download a network trace from XenMobile server...

Your account cannot be added using this server address. Make sure you entered it correctly

Error "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead." when trying to logon Gateway URL via Citrix Workspace...

Microsoft Security Update Validation Report June 2023

Microsoft’s June 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

Smart Card logon fails with error "You cannot log on using a smart card"

Cannot logon to Storefront web site using smart card. Error received: "You cannot log on using a smart card". Test.aspx page fails indicating this is a MS issue mapping client certificates to IIS...

How to configure NetScaler to reset interfaces when HA manually failover

When the HA failover is performed manually, the old primary node can reset all interfaces...

[NS 13.1]iOS/Android Workspace adding account failure via NetScaler Gateway

After NetScaler upgrade from 13.0 to 13.1, end-user may find Mobile Workspace Application will prompt error when adding account via NetScaler Gateway: On Android Workspace: it shows "An error has occurred while connecting. Check your server address and data connection.Error Code 548." On iOS...

How to configure "Client IP-User Name-VDA server" one-to-one association via NetScaler Gateway

This Article provide a configuration sample in NetScaler to fulfill "Client IP Address--User Name--VDA server" one-to-one association via NetScaler Gateway...

Windows and Linux Virtual Delivery Agent for CVAD and Citrix DaaS Security Bulletin CVE-2023-24490

A vulnerability has been identified that impacts Virtual Delivery Agents for Windows or Linux used by Citrix Virtual Apps and Desktops and Citrix DaaS. The vulnerability affects the following supported versions of Windows Virtual Delivery Agent: Current Release CR Citrix Virtual Apps and Desktops...

ShareFile StorageZones Controller Security Update for CVE-2023-24489

A vulnerability has been discovered in the customer-managed ShareFile storage zones controller which, if exploited, could allow an unauthenticated attacker to remotely compromise the customer-managed ShareFile storage zones controller. This vulnerability affects all currently supported versions o...

Explanation of Citrix Storefront Default Appliance

Explain default appliance gateway usage for Storefront store...

WEM Memory usage limit doesn't work as expected on Windows 2022 Server

When the WEM agent runs on Windows Server 2022, the memory usage limit applied to specific processes might not work as expected...

Complete SSO at CWA launch

Once CWA.exe starts user is not fully signed in user uses SAML to sign in to their local machine. User will need to interactive with CWA Launch a resource or refresh CWA to complete the authentication which results enumeration for new changes for the CWA. How to achieve SSO at CWA.exe at launch s...

Citrix Cloud - VDI's are being created in wrong OU (default)

New issue reported over the past month where from time to time, newly created VDI's are being created in wrong OU default. In the console while creating the VDI, even when it is showing correct OU location, when creating new machines via the console , machines will be placed under default OU...

How To Test Port Connectivity Using PowerShell Without The Need To Install Telnet Client

Traditionally, admins will install the Telnet Client on a Windows machine to test the ability to reach a port on another computer. The purpose of this article is to provide instructions on how to test connectivity to a specific port on another device using Powershell and without the need to insta...

Prompt error "Cannot start desktop" when launching desktop through SSLVPN

End-users fist build SSLVPN connection to Citrix Gateway: Access Storefront directly tolaunch their desktops. Below error prompt:"Cannot start desktop ". ICA file cannot be downloaded...

Firewall Whitelisting for Delivery Controllers to add Azure as a Hosting Connection

Requesting a Firewall white-list for Delivery Controller with connecting to Azure Subscription as a hosting connection...

Support for ICA files in XenApp/XenDesktop Environment

When users are connecting to XenApp or XenDesktop with an ICA file, there could occur a wide range of issues related to connection, load balancing, performance,cosmetic issues with an application and so on. For users connecting with Citrix Receiver or Citrix Receiver in conjunction with StoreFron...

UPM Profile Gets Corrupt If Users With Same SAM Account Name In Different Domains Login

UPM profile gets corrupt if users with same SAM Account name in different domains login to the same VDA. Issue is seen with 1912 LTSR CU5 and above and 2203 LTSR CU1 and above. USER1.DomainA.com logson a VDA and then User1.DomainB.com logs on the same VDA then the local profile of user1.Domain A...

Unable to install Citrix FAS - Error ID: XDMI:EA63CDB6

Unable to install Citrix FAS 2209 on Microsoft server 2019 with error message : Error ID: XDMI:EA63CDB6 - Object reference not set to an instance of an object...

Gateway Insight Displays Multiple Failed Logins with Authentication Error "User not found"

Gateway Insight displays multiple failed logins with authentication error "User not found"...

Storefront 2302 CU2 - All Apps are now showing on initial landing page instead of categories view

After upgrading Storefront servers from 7.15 to 2302 CU2, user's now see all apps on the landing page rather than a category view...

How to Change IP Address of NFS Storage on XenServer

This article is designed to explain how to change ip address of NFS storage on XenServer...

Citrix Hypervisor 8.2 Cumulative Update 1 - Base Installation ISO - updated June 2023

We have reissued the base installation ISO for Citrix Hypervisor 8.2 Cumulative Update 1 and refreshed its content to enable customers to install Citrix Hypervisor 8.2 Cumulative Update 1 on certain Intel® Xeon® 84xx/64xx/54xx/44xx/34xx Sapphire Rapids systems. For more information, see theHardwa...

Workspace error "Unable to add account with the given server URL"

Afterentering Citrix Gateway URL on Workspace and thenenteringthecredentials, the user encounters the following error: "Unable to add account with the given server URL. Ensure that it is correct or enter your email address"...

How to Split web traffic between Citrix Secure Web and native browser

By default, all Secure Mail generated web traffic is processed with Secure Web. If you prefer to split those web traffic between Secure Web and native browser, you maycreate a list of URLs typically, internal domains via configuring an MDX policy in the Citrix Endpoint Management console called...

Migrate Citrix Virtual Apps and Desktop databases to a new SQL server

Please follow these steps. 1.Close all instances of Citrix studio. Any configuration changes even through powershell to be stopped while following the stepsYou can power down DDCs to be extra cautious Take VM snapshot or take backup of all Delivery Controllers. 2. Take full backup of Site, Monito...

Workspace error "Unable to connect to the server. Check your network connection and retry."

After adding Citrix Gateway URL on Workspace App and entering thecredentials, the users encounter the error "Unable to connect to the server. Check your network connection and retry."...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 11

Package name: xms10.14.0.11121.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin,...

Secure mail stops responding for some users

In some customer environments, SecureMail will occasionally lock up or stop responding. In order to recover, the user needs to reboot his device. Examining SecureMail logs, we observe timeout errors...

Keyboard and typing issue on shared screen of Microsoft Teams

When a host opens Teams on a Windows VDA and starts a meeting with an invitee from a Windows environment the invitee can use a physical Windows machine, a remote Windows by RDP, or a Windows VDA, after the host shares the screen with the invitee and gives control to the invitee, the host from the...

Windows on-screen keyboard shows up in a Windows VDA session through iOS/HTML5 Citrix Workspace App

Using Citrix Workspace app for HTML5, or Citrix Workspace app for iOS, on an iPad, to launch a virtual Windows desktop, tap the screen to start inputting/editing in the session, the Windows VDA side on-screen keyboard may show up, instead of the iOS native touch keyboard...

User may be redirected to On-premises AAA Logout Page after Logging off Citrix Cloud

When you deploy an on-premises Citrix GatewayNetScaler Gateway as the OAuth IDP for Citrix Cloud. User may be redirected toon-premises IDP logout page/vpn/tmlogout.html instead of Citrix Cloud login page after logging out Citrix Cloud. For example, you have the following URLs: Citrix Cloud URL:...

NetScaler/Gateway VPX GUI shows FREEMIUM.

NetScaler VPX GUI shows as freemium with limited Express features. As shown in below image...

ICA application on MAC taskbar displays Citrix viewer icon instead of the application icon

Citrix Viewer icon seen in taskbar instead of actual application icon...

Can't Logoff Ghost Sessions “-” from Citrix Studio

Can't logoff the session in Studio, which is not even shown in VDAtask manager. Customer tried to hide the session with the below Powershell command, but this ghost session record still exists on Studio. "Get-BrokerSession -username Domain\username | Set-BrokerSession -hidden $true" Need to figur...

LDAP user monitor DOWN after upgrade to ADC 13.1 33.27+ version

The LDAP user monitor shows DOWN after upgrading to the build 13.1 33.27+ version...

How to allocate and install NetScaler Gateway licenses

This Article helps in downloading and installing NetScaler Gateway licenses...

Windows 10 VDI Resolution Changed to 1600 from 1920 after Waking up Dell Wyse from Sleep Mode

Windows 10 VDI resolution changed to 1600 from 1920 after waking up Dell Wyse 3040 from sleep mode...

Failed to Start Norskale Infrastructure Service by Using gMSA Account Due to Error 1069

After changing logon account to gMSA, the Norskale Infrastructure Service can't start due to error 1069 "The service did not start due to a logon failure"...

Store Creation Fails with "Set-DSNewClusterEnvironment" privilege related errors

The below error occured when the user is creating new stores on the Storefront server: Citrix.DeliveryServices.PowerShell.Command.RunnerInterfaces.Exceptions.PowerShellExecutionException: An error occurred running the command: 'Set-DSNewClusterEnvironment' Not possible to enable all the required...

Citrix Hypervisor Installation Fails: "This host does not appear to have any hard disks"

During CH8.2CU1 installation onSuperServer 210GP-DNR with local NVMe RAID1 configurated, local disks can not be found when selecting disk for vm data:...