CVAD 2203 CU2: Error: "Your OneDrive folder can't be created in the location you selected.”

On CVAD 2203 CU2, you followedhttps://docs.citrix.com/en-us/profile-management/current-release/configure/enable-the-onedrive-container.html to configure OneDrive Container with Citrix Profile Management but it does not work. The Policy was applied via Citrix Active Directory GPO...

Error "Couldn't connect to server 'https://gwfqdn:non-443' when log on to non-443 port vpn vserver

You may get the following error message"Couldn't connect to server 'https://gwfqdn:non-443'; while attempting to log on to non-443 port NetScaler Gateway virtual server using the latest Windows Secure Access Client. :...

Failed to paste the copied content from client to Linux VDA

Copy content from a client machine to a Linux desktop failed randomly, nothing will be pasted into the Linux desktop. Meanwhile, this issue is not observed in a Windows VDA accessed from the same client machine. Copy content from a client machine, e.g. text. Move the mouse to the Linux desktop an...

CEM 23.6.0 - Apple Restriction Policy not getting deployed on iOS DEP Devices

There is a known issue with Apple Restriction Policy not getting deployed on iOS DEP Devices when using CEM 23.6.0...

[NetScaler] Service State doesn't sync to Secondary node in HA setup

When you build NetScaler HA pair with VPX on SDX platform. You may observe the issue that Primary doesn't sync service UP/DOWN events to Secondary node. The issue can impact SDX platforms:SDX 8900, SDX 15000, SDX 15000-50G, SDX 26000, and SDX 26000-50S...

Noticeable Delay of Adding User Store in CWA for Mac Residing within a Restricted Intranet

In an isolated intranet that can't connect to the Internet, CWA for Mac users may notice an obvious delay of around 30 seconds during certain operations e.g. adding a store, user authentication, and launching published resources...

How to Extend CA Validity Period and Renew FAS Certificates

This article is designed to describe how to extend CA Validity Period and renew FAS Certificates...

WEM Server Failed to Connect Database after SQL AlwaysOn Failover to Secondary

User has followed Citrix Doc below to setup AlwaysOn for WEM: https://docs.citrix.com/en-us/workspace-environment-management/current-release/system-requirements.htmlsql-server-always-on However, the WEM server won't be able to connect AlwaysOn database after a failover from primary SQL to...

'ERROR: Minimum Cache Memory Not Configured' When Setting Global Cache Parameter

After upgrading to version 13.1 Build 42.47+from any previous version, you may notice a different behavior when configuring the global cache parameter. You are unable to set the cache global parameters unless the value of "-memLimit" is=N 4MB N is the number of NSPPEs. Attempting to set the cache...

DNS Resolution through NetScaler Fails with Unknown Host Error

DNS resolution for FQDN fails and following error is received when pinging FQDN from NetScaler: VPX-190 ping www.citrix.com ping: cannot resolve www.citrix.com: Unknown host ERROR:...

VMs Boot Extremely Slowly on Specific Hosts

VMs boot extremely slowly on specific hosts, the booting process mainly stuck in the phrase when vm icon changes from yellow to blue...

"Cannot Complete Your Request" via Oauth after Upgrading NetScaler from 12.1 to 13.0

After ADC is upgraded from 12.1 to 13.0, the user keeps getting "Cannot Complete Your Request" when attempting to access resources through ADC with Oauth authentication. As a comparison, there is no issue accessing StoreFront directly in the intranet without Oauth...

Citrix FAS - Incorrect username and password

Incorrect username and password FAS After launching desktop when users tries to log on. No error on the certificates, no error in "Application" and "System" in the FAS server. VDA event logs Windows logs Security and looking for audit failure at the same time as the login failure: 0xC000006A| use...

How to Block HTTP TRACE Method by Using Responder Policy

This article describes how to use responder policy to block http trace method when clients access origin web servers behind lb virtual server...

Pre-configure the Store-URL in the “Citrix Workspace App” for MAC

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Apache vulnerability CVE-2006-20001 CVE-2022-36760  CVE-2022-37436 in License Server version 11.17.2

Apache/2.4.54 contains vulnerabilities and is used in the Citrix License Server version 11.17.2 build 41000. Security scans may raise the following CVEs: CVE-2006-20001 CVE-2022-36760 CVE-2022-37436...

Driver Disk for Qlogic qla2xxx 10.02.09.00-k - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- qla2xxx| Fibre Channel HBA/Storage Controller| 10.02.09.00-k Issues...

Citrix Gateway Store Domain Passthrough Limitation

Explain domain passthrough support limitation with Netscaler Gateway scenario...

Citrix Licensing server vulnerability TLSv1.0/1.1 on CitrixWebServicesforLicensing

When running Qualis security report, it reports the following error : The CitrixWebServicesforLicensing TLSv1.0/1.1 vulnerbility on our Citrix Licensing server. An attacker can exploit cryptographic flaws to conduct man-in-the-middle type attacks or to decryption communications...

Unable to open the PVS Console

Unable to open the PVS Console...

MAC User's unable to see shared screen in VDI during MS teams call

Issue Description: MAC users connected to Citrix VDI are experiencing problems with Teams optimization. While these users can attend meetings without issue, they are unable to view shared screens from other participants. Instead of seeing the shared content, they encounter a black screen...

Virtual App/Desktop Sessions Fail to Launch with Citrix Workspace App 2305 for Windows

Virtual app/desktop session launches with Citrix Workspace app 2305 for Windows might sporadically fail. This may result in session launches silently quitting, session disconnects with a gray screen, or session launches failing with an error message ‘ SSL Error 27: No local security certificates...

Published Explorer.exe and other applications close instantly after launch

When a published application such as Explorer is started, it closes instantly. Please note: this can also apply to many other applications that exhibit this behavior and not excluded to just explorer.exe. This is a built-in timer in Terminal Services which dictates if a session is not fully...

How to collect network trace on XenMobile server

This article introduces how to capture and download a network trace from XenMobile server...

Randomly Failure when Launching Virtual Desktop through NetScaler Gateway

Randomly, end user would report Virtual Desktop launching failure issue via NetScaler Gateway...

Smart Card logon fails with error "You cannot log on using a smart card"

Cannot logon to Storefront web site using smart card. Error received: "You cannot log on using a smart card". Test.aspx page fails indicating this is a MS issue mapping client certificates to IIS...

Microsoft Security Update Validation Report June 2023

Microsoft’s June 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

How to configure NetScaler to reset interfaces when HA manually failover

When the HA failover is performed manually, the old primary node can reset all interfaces...

Your account cannot be added using this server address. Make sure you entered it correctly

Error "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead." when trying to logon Gateway URL via Citrix Workspace...

How to configure "Client IP-User Name-VDA server" one-to-one association via NetScaler Gateway

This Article provide a configuration sample in NetScaler to fulfill "Client IP Address--User Name--VDA server" one-to-one association via NetScaler Gateway...

[NS 13.1]iOS/Android Workspace adding account failure via NetScaler Gateway

After NetScaler upgrade from 13.0 to 13.1, end-user may find Mobile Workspace Application will prompt error when adding account via NetScaler Gateway: On Android Workspace: it shows "An error has occurred while connecting. Check your server address and data connection.Error Code 548." On iOS...

Windows and Linux Virtual Delivery Agent for CVAD and Citrix DaaS Security Bulletin CVE-2023-24490

A vulnerability has been identified that impacts Virtual Delivery Agents for Windows or Linux used by Citrix Virtual Apps and Desktops and Citrix DaaS. The vulnerability affects the following supported versions of Windows Virtual Delivery Agent: Current Release CR Citrix Virtual Apps and Desktops...

ShareFile StorageZones Controller Security Update for CVE-2023-24489

A vulnerability has been discovered in the customer-managed ShareFile storage zones controller which, if exploited, could allow an unauthenticated attacker to remotely compromise the customer-managed ShareFile storage zones controller. This vulnerability affects all currently supported versions o...

WEM Memory usage limit doesn't work as expected on Windows 2022 Server

When the WEM agent runs on Windows Server 2022, the memory usage limit applied to specific processes might not work as expected...

Explanation of Citrix Storefront Default Appliance

Explain default appliance gateway usage for Storefront store...

Complete SSO at CWA launch

Once CWA.exe starts user is not fully signed in user uses SAML to sign in to their local machine. User will need to interactive with CWA Launch a resource or refresh CWA to complete the authentication which results enumeration for new changes for the CWA. How to achieve SSO at CWA.exe at launch s...

Citrix Cloud - VDI's are being created in wrong OU (default)

New issue reported over the past month where from time to time, newly created VDI's are being created in wrong OU default. In the console while creating the VDI, even when it is showing correct OU location, when creating new machines via the console , machines will be placed under default OU...

How To Test Port Connectivity Using PowerShell Without The Need To Install Telnet Client

Traditionally, admins will install the Telnet Client on a Windows machine to test the ability to reach a port on another computer. The purpose of this article is to provide instructions on how to test connectivity to a specific port on another device using Powershell and without the need to insta...

Prompt error "Cannot start desktop" when launching desktop through SSLVPN

End-users fist build SSLVPN connection to Citrix Gateway: Access Storefront directly tolaunch their desktops. Below error prompt:"Cannot start desktop ". ICA file cannot be downloaded...

Firewall Whitelisting for Delivery Controllers to add Azure as a Hosting Connection

Requesting a Firewall white-list for Delivery Controller with connecting to Azure Subscription as a hosting connection...

Support for ICA files in XenApp/XenDesktop Environment

When users are connecting to XenApp or XenDesktop with an ICA file, there could occur a wide range of issues related to connection, load balancing, performance,cosmetic issues with an application and so on. For users connecting with Citrix Receiver or Citrix Receiver in conjunction with StoreFron...

UPM Profile Gets Corrupt If Users With Same SAM Account Name In Different Domains Login

UPM profile gets corrupt if users with same SAM Account name in different domains login to the same VDA. Issue is seen with 1912 LTSR CU5 and above and 2203 LTSR CU1 and above. USER1.DomainA.com logson a VDA and then User1.DomainB.com logs on the same VDA then the local profile of user1.Domain A...

Unable to install Citrix FAS - Error ID: XDMI:EA63CDB6

Unable to install Citrix FAS 2209 on Microsoft server 2019 with error message : Error ID: XDMI:EA63CDB6 - Object reference not set to an instance of an object...

Gateway Insight Displays Multiple Failed Logins with Authentication Error "User not found"

Gateway Insight displays multiple failed logins with authentication error "User not found"...

Citrix Hypervisor 8.2 Cumulative Update 1 - Base Installation ISO - updated June 2023

We have reissued the base installation ISO for Citrix Hypervisor 8.2 Cumulative Update 1 and refreshed its content to enable customers to install Citrix Hypervisor 8.2 Cumulative Update 1 on certain Intel® Xeon® 84xx/64xx/54xx/44xx/34xx Sapphire Rapids systems. For more information, see theHardwa...

Storefront 2302 CU2 - All Apps are now showing on initial landing page instead of categories view

After upgrading Storefront servers from 7.15 to 2302 CU2, user's now see all apps on the landing page rather than a category view...

How to Change IP Address of NFS Storage on XenServer

This article is designed to explain how to change ip address of NFS storage on XenServer...

How to Split web traffic between Citrix Secure Web and native browser

By default, all Secure Mail generated web traffic is processed with Secure Web. If you prefer to split those web traffic between Secure Web and native browser, you maycreate a list of URLs typically, internal domains via configuring an MDX policy in the Citrix Endpoint Management console called...

Workspace error "Unable to add account with the given server URL"

Afterentering Citrix Gateway URL on Workspace and thenenteringthecredentials, the user encounters the following error: "Unable to add account with the given server URL. Ensure that it is correct or enter your email address"...

Migrate Citrix Virtual Apps and Desktop databases to a new SQL server

Please follow these steps. 1.Close all instances of Citrix studio. Any configuration changes even through powershell to be stopped while following the stepsYou can power down DDCs to be extra cautious Take VM snapshot or take backup of all Delivery Controllers. 2. Take full backup of Site, Monito...