Enable Azure AD Joined Device Management Functional Limitations

After configuring "Enable Azure AD Joined Device Management" stale machine objects are not automatically removed from AAD. - Made a custom aad role with the following permissions: microsoft.directory/devices/standard/read microsoft.directory/devices/delete - Assigned this role to the spn we use...

Citrix Virtual Apps and Desktops - Error displayed in WebStudio when publishing DualAdmin App-V app

You try to publish app-v applications from app-v package and you use Dual Admin mode Microsoft Management and Publishing servers are used. When you try to do this from Applications or Delivery Group node, there is an error displayed and applications are not listed. Example: When you try to perfor...

Citrix Cloud - Custom URL Conflict: "Unable to Process Your Request" on Workspace Connection

Administrators attempting to configure Citrix Conditional Authentication find that the option to utilize custom URLs or domains is unavailable. There is no apparent setting within the Conditional Authentication configuration interface to input or apply a custom URL...

SNMP for Power Supply configured but alerts not receiving

SNMP configured for Power Supply but alerts not receiving...

Configuring USB Device Auto redirection on newer Citrix workspace App for Windows

USB Device Auto redirection configuration on newer Citrix workspace App for Windows...

FAS - Users from 2-way trusted domain getting "incorrect username or password" on VDA login

Users from primary domain are able to be authenticated without issue. Users from Domain B, which is in a different forest and is trusted via 2-way trust, can authenticate with the storefront without issue. However, when launching a resource the CWA eventually loads a small window indicating the t...

Publishing an App Layering image to PVS with Offload Compositing may fail

When publishing an App Layering image to PVS using Offload Composting, it may fail...

Microsoft Security Update Validation Report November 2024

Microsoft’s November 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Citrix Virtual Desktop - Printers cannot be created if one of printer server is offline

There are 2 printer servers, each with 6 printers. Apply the printers with Citrix policy "Printer Assignment". If one printer server is offline, other online printers cannot be created in the ICA session desktop...

CVAD products update for CVE-2024-45817

CVE-2024-45817 In x86's APIC Advanced Programmable Interrupt Controller architecture, error conditions are reported in a status register. Furthermore, the OS can opt to receive an interrupt when a new error occurs. It is possible to configure the error interrupt with an illegal vector, which...

Teams 2.x missing from start menu on Server 2022/W11 Multi-session when installed in an App Layer

When deploying Teams 2.x in an App Layer on Server 2022/W11 Multi-session, Teams would not show up in the start menu...

Driver Disk for Intel i40e 2.25.11 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's i40e driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- i40e| Ethernet/NIC| 2.25.11 Issues resolved in this...

Microsoft Security Update Validation Report September 2024

Microsoft’s September 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing...

Citrix Workspace App for IOS version 24.8.0 is crashing for users using MicroVPN

Post autoupdate of CWA for IOS 24.8.0, IOS user experiences CWA crash Issue is affecting customers with MicroVPN enabled...

Failed to execute cmdlet "Export-LogReportCsv"

While running cmdlet "Export-LogReportCsv" and setting parameter "StartDateRange" before two weeks or more, "The remote server returned an unexpected response: 502 Bad Gateway" error may show as below. ----------- Export-LogReportCsv -OutputFile "C:\temp\CitrixConfigLog.csv" -StartDateRange...

Citrix Workspace for Mac does not function with background elements are disabled.

Citrix Workspace App for Mac may not function as expected if background elements are disabled. The following errors may be encountered: Users may not be able to add an account. Users may not be able to log in to the Citrix Workspace app. CWA for Mac auto-update may fail Users may encounter...

Driver Disk for Microsemi smartpqi 2.1.30_031 - For Citrix Hypervisor 8.2 Cumulative Update 1

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.30031...

Default values of properties when creating a single-session OS static delivery group

When creating a single-session OS static delivery group, please be aware of the default values for its properties: AutomaticPowerOnForAssigned: True AutomaticPowerOnForAssignedDuringPeak: False These properties affect the behavior of assigned machines in the delivery group. Please refer to the...

Error: Connection Failed - Citrix Endpoint Management with Certificate Based Authentication

Warning Event ID = 39 or ID = 41 on Windows Server 2008 R2 SP1 and Windows Server 2008 SP2 before February 11,2025. "Connection failed" will be shown by clicking Test Connection in PKI Entities after February 11, 2025...

Citrix Endpoint Management: Database issues

Introduction Citrix offers a series of articles dedicated to troubleshooting various database issues, such as connectivity problems, performance bottlenecks, and data corruption. By enabling quick diagnosis and resolution, these articles help minimize downtime and enhance the reliability and...

Upgrade from StoreFront 2.1 to 2.5 Fails

Upgrade from StoreFront 2.1 to 2.5 fails. Event log reported the following error: CitrixStoreFront-x64.msi' failed with error code 1603. Fatal error during installation. StoreFront log from the installation reported the following error: Remove-DSFeatureInstance: Error Access to the path...

Error: "SR BACKEND FAILURE 181" in XenServer

After installation or upgrade to XenServer 6.0, user experiences issues with any storage related operations. The following error message appears: “SRBACKENDFAILURE181 Error In metadata Volume Operation For SR.” The following entries appears in the log /var/log/SMlog file: Error code:...

VMware vSphere 5.5 - Citrix Known Issues

Citrix is committed to ensuring compatibility with the latest VMware products. Citrix supports VMware vSphere 5.5, vSphere 5.5 Update 1, vSphere 5.5 Update 2, and vSphere 5.5 Update 3. This article outlines issues and their known solutions that users of vSphere 5.5, vSphere 5.5 Update 1, vSphere...

Unable to Bind Provisioning Services TFTP Service to Multiple NICs

Target devices on different non-routable VLANs are unable to connect to the Provisioning Services PVS server that has a NIC bound to each of the non-routable VLANs...

How to Disable C-States and Turbo Mode on Fujitsu Servers

This article describes how to disable C-States and Turbo Mode on Fujitsu Servers. Virtual Machines display memory spikes and intermittent networking issues. Servers might become unresponsive when C-States are enabled, or restart unexpectedly when turbo mode is on. C-States and Turbo are responsib...

Error: "STOP: 0x0000007B ... " After Updating the Virtual Machine Tools on Provisioning Services

After switching vDisk to Private Mode and upgrading the hosting infrastructure’s Virtual Machine tools VM tools, Virtual Machine stops and displays a blue screen with the following stop error: STOP: 0x0000007B Note: This behavior does not occur with Microsoft’s Hyper-V Integration Services...

User Profiles are Created on StoreFront Servers

StoreFront stops working from a full disk or a hard drive that is out of space. User Profiles are created on the Receiver StoreFront server for users of either Receiver for Web or Receiver clients...

Blue Screen with Error Code 0x0000007B When Booting a Target from a vDisk Using Target Device Software 6.x or 7.x

When booting a Target from a vDisk using Target Device Software 6.x or 7.x, you might get a Blue Screen with error code 0x0000007B and the following error description: “ERROR: SOCKET…” The error description will contain additional values as shown in the following screen shot:...

Error: "An error occurred during synchronization" in StoreFront

When trying to synchronize changes on a StoreFront multi-server environment, the following errors are displayed: Error: “An error occurred during synchronization” You might also view errors in the StoreFront Server Console Server Group. Error: “Cannot get valid synchronization state information...

Error: "HTTP Error 404" When Accessing StoreFront Through NetScaler Gateway

Error: "HTTP Error 404" when accessing StoreFront through NetScaler Gateway. This issue surfaces after changing the StoreFront base URL from HTTP to HTTPS. The following is the NetScaler Session Profile snippet:...

How to Configure XenServer 6.x Multi-GPU Passthrough for XenDesktop HDX 3D Pro Graphics

This article describes how to configure XenServer 6.0 with XenDesktop for HDX 3D Pro Graphics so that a host workstation with multiple graphics cards can be shared by an equal number of concurrent high-end professional graphics users one user per GPU, thereby reducing the cost per user. Hardware...

Screen Refresh Issues Through a Seamless Pass-Through Session

The screen might not repaint properly because of a poor refresh rate. Therefore, certain areas of the application appear grayed out or distorted. This happens when running an application in seamless mode while utilizing the pass-through client on the server. Manually refreshing the application do...

How to Deploy Secure Mail Test Tool

This article details how to deploy Secure Mail Test Tool and also covers some of the frequently asked question about this tool...

Virtual Desktop Agent Registration with Controllers in XenDesktop

Virtual Desktop Agent Registration with Controllers in XenDesktop. Event ID: 1022 Event ID: 1001 For successful installation, re-install Virtual Desktop 5.5. After the installation is successful, the following message is displayed: “Unable to initialize new components. The machine will register a...

SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port Mapping

This article provides information about how to discover the NetScaler SDX mapping of Virtual Interfaces on VPX to physical interface and ethX port mapping. SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port mapping To know the mappings from GUI, navigate to Configuration...

How to change from NIC adapter e1000 to VMXNET3 for PVS streamed VMs

This article explains how to change from NIC adapter e1000 to VMXNET3 for PVS streamed VMs...

Errors: "Failed to Snapshot", "VSS_E_VOLUME_NOT_SUPPORTED"

When attempting to build an image from a Windows7 or Server 2008 Virtual Machine VM with Imaging Wizard or P2PVS, the following error message is displayed: "Failed to Snapshot" Imaging Wizard/P2PVS log shows the following error message: "VSSEVOLUMENOTSUPPORTED" and terminates with an error messag...

CWA - Multimonitor -Session resolution on external displays is not in sync

Issue seen with multiple external monitors via docking stations. When session is spanned across all the screens, the resolutions on either side are not in sync and there is a disjointed black section in the middle. Also, the mouse control seems slightly off. As a workaround use the desktop is...

Citrix Workspace App for HTML5 - Chromium Update Impact on Multi Monitor Functionality

When you click Multimonitor from the session toolbar, the session might not extend automatically. The issue occurs when you use Citrix Workspace app for HTML5 version that is earlier than 2404, and the Google Chromium browser version is equal to or greater than v125.0.0...

Citrix EndPoint Management - Reconfigure your Firebase Cloud Messaging (FCM) in CEM console

As permigration guidance, Google is going to deprecate the FCM legacy APIs for HTTP, which is currently used in our Citrix Endpoint Management CEM FCM implementation. The migration deadline is on June 21, 2024. Customers need to migrate the FCM from legacy FCM API to HTTP v1 API. With the release...

Machine Creation Fails When Creating Remote PowerShell Session

The “Resources” environment test Check hypervisor storage fails with the following error: “While testing access to storage with ID MyStorageID, an error occurred while attempting to create a remote PowerShell session to host MyHostName.” The “Resources” environment test Check hypervisor...

Imported Citrix Policy lists Delivery Group names from source site in the policy filter

If Citrix Policies are exported from a site and imported to a different site, the export caries Delivery Groups from source site in Assign Policy filter. Command to export & import policy Export-BrokerDesktopPolicy | Out-File -FilePath C:\Temp\PolicyExport.txt Import-BrokerDesktopPolicy Get-Conte...

Troubleshooting intermittent sync issues in Secure Mail

Secure Mail fails to sync intermittently...

Policy data may be lost when a CVAD site is upgraded from an older version to 2311 or 2402

Citrix group policies may fail to appear in Studio post upgrade to CVAD Versions 2311 or 2402, and on Citrix DaaS. VDAs that expect the missing policies to be applied may behave differently...

Session launch fails with gray screen when fast startup is enabled

If "Fast Startup" is enabled on Windows 10 or Windows 11 VDA on a physical machine, the published desktop might fail to start and display a gray screen...

Client drive not mapping after reconnection

Client drive mapped via CDM disappeared after reconnecting by session reliability...

[NetScaler-Gateway] iOS CWA cannot connect to Store, 500 Internal Server Error 43549

You may encounter the issue when login with iOS workspace app, user cannot connect to StoreFront after login NetScaler gateway. In nstrace, you can observe the following symptom: 1. NetScaler responds iosc cookie to client: POST /nf/auth/webview/done HTTP/1.1...HTTP/1.1 200 OKSet-Cookie:...

PVS- 2203 CU2 || slow performance in Windows

Customer is seeing slow Windows logon and Windows is very sluggish after logon...

SSH Public Key - No supported authentication methods available (server sent public key)

Citrix ADC: SSH is not working...

http2MaxRxResetFramesPerMin of nshttp_default_internal_apps can be set 0 on 13.0 Build 92.21.

http2MaxRxResetFramesPerMin can be set 0 on 13.0 Build 92.21 in the following situation. - HA pair's Secondary. - Running clear config. nshttpdefaultinternalapps is not binded as default and also not enabled HTTP2 option, so it's very unlikely to be affected...