5317 matches found
How to Generate Tech support bundle for Citrix ADM from CLI
The articles describes how to generate the technical support bundle of Citrix ADM...
Users get multiple OTP Push Notifications, Radius servers see multiple Auth requests & Auth Failures
Users will receive authentication denials, may receive multiple Push Notifications, Radius servers will log multiple simultaneous authentication requests for the same user with different Radius IDs, or user One Time Password tokens will become locked out. If you review traces, you will see multip...
Preventing the Cache-Control Response Header from being Set to private
Q: When Compression is enabled on a NetScaler appliance, can you prevent the Cache-Control response header being set to the value private? A: Yes. You can prevent the Cache-Control response from being set to the value private when compression is enabled on a NetScaler appliance. To prevent the...
Unable to Upload SAML certificate: Error : The Certificate Format is Invalid
Error in the Debug Logs : 2017-05-05T06:36:42.281-0700 | 9079446C4AA9B629 | INFO | http-nio-14443-exec-7 | com.citrix.controlpoint.rest.CertificateMgmtResource | Uploading certificate to be used As : saml . none indicates server cert 2017-05-05T06:36:42.296-0700 | 9079446C4AA9B629 | ERROR |...
Demo to configure profile management through HDX policies
If you want to test to configure Citrix UPM ,you feel confused about the detail steps.This article will guide you one by one...
StoreFront 3.9 Install Fails With "Message Exception Has Been Thrown by the Target of an Invocation"
StoreFront installation fails with no errors. Event Id 0"Message exception has been thrown by the target of an invocation" In StoreFront "Citrix-DeliveryServicesRoleManage" logs, you find Error Unexpected exception. Message: Exception has been thrown by the target of an invocation.. Stack Trace =...
How to remove "Ghost" NIC devices from Windows
Unidesk 2.X releases before 2.8.3:After Desktops have been backed up and restored to a new CachePoint, the NIC doesn't come up. Even after restarting to apply changes and rediscovering the disks, the driver does not appear to install correctly. This can also happen during layer changes on a...
Citrix Director Displays "In Supplemental Grace Period Time until grace expires"
Citrix Director shows License server issues as follows: License server state: OK Grace state: In Supplemental Grace Period Time until grace expires: 6 days 4 hours License server status is "Not Connected". Studio is able to connect to the license server, there are enough licenses and license serv...
Profile Management: File Type Association (FTA) Fails to Roam on Windows 10 and Windows Server 2016
On Windows 10 and Windows Server 2016, Microsoft introduced a new security mechanism to check settings of default applications in the registry. Occasionally, the Windows Profile Service changes the security settings of the user registry entry. As a result, the settings of default applications are...
How to Configure XenMobile Server from MDM and MAM to MDM Only
This article describes how to configure XenMobile Server from MDM and MAM enrollments to MDM only...
How to Configure Multiple Domains for Citrix Endpoint Management
The primary intent of this article is to provide steps on how to add additional domains in the Citrix Endpoint Management using Citrix Cloud Connector. This article is created assuming the first domain is already added to Citrix Endpoint Management...
How to Configure Internal Beacon for Single FQDN on StoreFront
This article describes how to Configure Internal Beacon for Single FQDN on StoreFront. Background When you access any URL in Citrix Receiver, it tries to resolve both internal and external beacons. First it will resolve the internal beacon, followed by the external beacon, and then Citrix Receive...
How to capture network trace for a XenServer VM while booting up ?
In order to troubleshoot issues related to TFTP or DHCP, we may need to capture network traces during initial VM bootup. As Virtual interface is not loaded during initial bootup phase of VM, we need to capture trace on the tap device...
How to attach USB drive as a local Storage on XenServer
To attach a USB drive as a local storage on XenServer Host...
CPU/Memory usage of some servers shows blank in XenCenter
CPU/Memory usage of some servers shows blank in XenCenter...
Receiver for Android Connects to Default StoreFront WebUI
When adding account using Receiver for Android 3.9.1 and accessing StoreFront using NetScaler Gateway, setting defaults to StoreFront Web UI instead of showing list of apps in the Receiver app. It opens a webpage to sign into Receiver for Web. When changing type to XenApp Services or NetScaler...
Smart Card Authentication Fails with HTTP Error 403 Forbidden
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Propagation Fails with error "Failed to get the end status of the server configuration update."
"Failed to get the end status of the server configuration update." "Failure to notify of configuration update." "An erorr occurred running the command : 'Add-DSFeatureInstances'...
How to debug Citrix Gateway connector logs (XNC)
In order to determine an issue with Citrix Gateway connector formerly known as XNC, we would need to enable debug logging...
"not a PRIVILEGE users" while accessing internal web link through XenMobile
On XenMobile 10 internal websites are published as web link . Proxy is configured in the environment and traffic policies are added on the NetScaler Gateway . Customer wants to send external traffic to go through proxy and skip the internal websites from going through the same. When users are...
Unable to Access StoreFront Portal When TLS 1.0 is Disabled on NetScaler Gateway
Unable to access StoreFront portal when TLS 1.0 is disabled on NetScaler Gateway virtual server...
Receiver for Mac Support on macOS Sierra (macOS 10.12) Beta Builds
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The Citrix Receiver for Mac team is working on product updates to support the upcoming release ofmac...
StoreFront errors with "Cannot complete your request" & event log "Failed to run discovery"
While users attempt to connect to the Receiver for Web site and enumerate applications published, the page displays an error "Cannot Complete your Request". Below errors will be seen in the DebugView logs: Citrix.Web.DeliveryServicesProxy.ConfigLoader.DiscoveryServiceException: An error occurred...
Troubleshooting Checklist: Cannot get required apps on an iOS device
If the APNSpush is not working, ask the following questions: Are port 2195 and outbound port 2196 open from the company network to reach the APNs? Is the APNs certificate valid? Are the APNs and App Store IP addresses are not present hardcoded in the host entry of the XenMobile? If there is a pro...
Troubleshooting Checklist: Emails are not syncing in Secure Mail, or email folders are not found, or Secure Mail is prompting users for a password multiple times
Do the following: Run the Secure Mail Test troubleshooting tool that finds issues with Active Sync policy configurations. For details, see Secure Mail Test Application. Collect Exchange Server logs. For details, see the Microsoft documentation. Collect Secure Mail logs. In the Secure Mail logs, i...
Cannot change the IP address of the XenMobile server on VMware
Cannot change the IP address of the XenMobile server on VMWare. This mostly arises in the following scenario. Customer clones a XenMobile Server for a cluster, then changes the IP address of the clone in the CLI, reboots the cloned XenMobile Server and the IP reverts back to the IP of the origina...
XenMobile 10.x how to update SQL server password on Xenmobile
XenMobile 10.x -How to update SQL server password on Xenmobile server...
FAQ: Apple's Device Enrollment Program and Citrix Secure Hub Auto Install
Q: How to download and install Citrix Secure Hub automatically during DEP initial setup without the user searching the AppStore? A : The capability to install Secure Hub during DEP initial setup of a device is supported with XenMobile 10.3.x Server and later: All you need to do is to push the...
Getting Started with Citrix Secure Web
The purpose of this getting started guide is to provide a reference document with key information about Citrix Citrix Secure Web. Navigation: What is Citrix Secure Web? Citrix Secure Web MicroVPN Connection Modes Supported Web Technologies Configure Citrix Secure Web and Proxy Servers MicroVPN...
NetScaler Cheat Sheets for XenMobile Integration
The purpose of these NetScaler cheat sheets is to provide a reference article with key information about each Session Policy or Session Profile configured via NetScaler / XenMobile wizard. These cheat sheets are applicable for XenMobile 9 and 10.x solutions. STWBRWIPAddress Clientless Access...
Secure Mail unable to send large files.
Having problems using Secure Mail client in sending large files greater than 7 to 10MB Verifyed the WM Logs and could see the following error , where by the mail is send to the Outbox ERROR 2Response contained WBXML content with contentLength=15 for activeSyncCommand=SendMail INFO 4SendMail -...
Unable to access the Store on the Mobile device if XenMobile is behind firewall
When trying device enrollment in MDM+MAM mode, user was unable to reach the Store...
Error: "Intermediate CA or Root CA Certificate Signature Verification Failed" on NetScaler Gateway
Enrollment and authentication works with LDAP policy however unable to enroll devices using CBA client certification authentication. Authentication is denied at NetScaler Gateway.While disabling authentication on NetScaler Gateway, client certificate can be pushed to the device using a device...
How to configure standalone SQL server, Database Mirroring, and Always on High Availability
How to configure standalone SQL server, Database Mirroring, and Always on High Availability...
Citrix ICA Virtual Channels Overview
This article provides details of the design, functionality, and usage of the Citrix ICA Virtual Channels and focuses on the Citrix XenApp Plug-ins/Receiverfor Windows Target Audience Application developers, Citrixserver administrators, and help desk personnel. What are ICA Virtual Channels? A lar...
Commands Generated by XenMobile Wizard on NetScaler - SSL Offload
This article will help you when you need to run the wizard more than once for multiple XenMobile environments. This article assumes that you have the following items already installed and configured on the NetScaler: 1. NetScaler IP address NSIP 2. Subnet IP address SNIP 3. DNS Settings 4...
How to collect ADB and XCODE logs for XenMobile
To make users aware on how they can collect the ADB logs and XCODE logs...
Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway
The following error is displayed after logging on to NetScaler Gateway: "403 - Forbidden: Access is denied."...
Support for Multiple Versions of MS Office on a Machine with Terminal Services Enabled
Scenario: We have Multiple Versions of Microsoft Office installed on the Master Image or vDisk and looking forward to activate both versions using KMS This scenario is not supported. Please refer Microsoft's KBhttps://support.microsoft.com/en-us/kb/2784668according to which : "We do not support t...
TCP Profiles on NetScaler
TCP configurations for a NetScaler appliance can be specified in an entity called a TCP profile, which is a collection of TCP settings. The TCP profile can then be associated with services or virtual servers that want to use these TCP configurations. Built-in TCP Profiles For convenience of...
Citrix Credential Wallet Service and Citrix Peer Resolution Service do not start
On the Citrix storefront services console, the Citrix Peer Resolution Service and the Citrix Credential Wallet services stay in stopped state, wouldn't start even if we start manually...
Error: “Invalid Credentials” appears when a new password is set.
The Receiver app is configured to use published application on StoreFront through NetScaler Gateway. When logging on or launching a published application, a user is required to set a new password if the current password is expired. When a new password is set, the following “Invalid Credentials”...
Citrix PVS Console and Server Not Visible to Other Admins After Installed via CLI
After installing the Citrix Provisioning Services PVS Console and server version 2402 CU2 on a Windows Server 2019 machine using command line, the application is only visible to the user who performed the installation. Other administrators logging into the same server do not see the Citrix PVS...
CWA for IOS | IOS 17.0 not showing localhost as endpoint name in Citrix Director.
Customer have recently upgraded the IOS to 17.0.2 from 16.7 on their IPad's. Since then, the Endpoint name is showing up as Local host on Citrix Director CWA tested is 2309. Due to this issue, the application launch is failing due to a policy they have set this policy enables launch of applicatio...
Enable Azure AD Joined Device Management Functional Limitations
After configuring "Enable Azure AD Joined Device Management" stale machine objects are not automatically removed from AAD. - Made a custom aad role with the following permissions: microsoft.directory/devices/standard/read microsoft.directory/devices/delete - Assigned this role to the spn we use...
Citrix Virtual Apps and Desktops - Error displayed in WebStudio when publishing DualAdmin App-V app
You try to publish app-v applications from app-v package and you use Dual Admin mode Microsoft Management and Publishing servers are used. When you try to do this from Applications or Delivery Group node, there is an error displayed and applications are not listed. Example: When you try to perfor...
ADC: HSTS not working on NetScaler Gateway when using a Standard License.
After enabling HSTS at the Gateway Virtual Server using SSL Profile or SSL Parameters, some responses still do not contain the HSTS header...
Citrix Cloud - Custom URL Conflict: "Unable to Process Your Request" on Workspace Connection
Administrators attempting to configure Citrix Conditional Authentication find that the option to utilize custom URLs or domains is unavailable. There is no apparent setting within the Conditional Authentication configuration interface to input or apply a custom URL...