Microsoft Security Update Validation Report March 2025

Microsoft’s March 2025 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

CVAD: Logon Duration is not reported if "Do not process the legacy run list" group policy is enabled

Logon Duration is not logged in Citrix Director if "Do not process the legacy run list" group policy is enabled...

Daas unable to create host connection with error: "URL invalid"

Unable to create a host connection to AWS EC2 and on-premises hypervisors XenServer, VMWare, etc. with invalid URL or authentication failure when a proxy has been configured for the Network Service account...

Configuring USB Device Auto redirection on newer Citrix workspace App for Windows

USB Device Auto redirection configuration on newer Citrix workspace App for Windows...

Citrix workspace app for Windows issues with "limit instances"

If the user clicks multiple times on a published application it will launch several instances of the application even if "Limit to one instance per user" is set on the application...

Provisioning Services with multiple non routable streaming networks

Using Provisioning Services with multiple non routable streaming networks may result in target devices failing to fully boot.A simple example is described below, how customers may have multiple PVS servers added to each network. Example single PVS server farm, the PVS server has three network...

Citrix Virtual Desktop - Printers cannot be created if one of printer server is offline

There are 2 printer servers, each with 6 printers. Apply the printers with Citrix policy "Printer Assignment". If one printer server is offline, other online printers cannot be created in the ICA session desktop...

BITS performance counters not working after publishing App Layering image to PVS

When you published an image from App Layering to PVS, Target Devices may not show BITS performance counters...

Published applications open through IE instead of Google Chrome

No local app access or URL redirection has been set up on the site. A published application that uses a browser for launching is being accessed through a server Virtual Delivery Agent VDA...

Citrix Workspace App for IOS version 24.8.0 is crashing for users using MicroVPN

Post autoupdate of CWA for IOS 24.8.0, IOS user experiences CWA crash Issue is affecting customers with MicroVPN enabled...

Citrix Customer Success Services Selectにおける構成とインストールの問題に関するお問合せについて

構成とインストールの問題に関するサポートの対応範囲、FAQ をご案内します...

Driver Disk for Microsemi smartpqi 2.1.30_031 - For Citrix Hypervisor 8.2 Cumulative Update 1

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.30031...

Error: Connection Failed - Citrix Endpoint Management with Certificate Based Authentication

Warning Event ID = 39 or ID = 41 on Windows Server 2008 R2 SP1 and Windows Server 2008 SP2 before February 11,2025. "Connection failed" will be shown by clicking Test Connection in PKI Entities after February 11, 2025...

OWA not accessible on Secure Web iOS when Extended Protection is Enabled

After enabling Extended Protection on Exchange Server 2019 CU14, accessing OWA via Secure Web iOS is no longer possible. Users accessing Outlook Web Access OWA through Secure Web on iOS are continuously getting http 401 login prompt. The issue is not seen when using other browsers like Chrome or...

Citrix Virtual Apps and Desktops: Authentication

Introduction This article is a summary of the top support articles and Product Documents related to Citrix Virtual Apps and Desktops Authentication Methods. The most commonly used support articles and guides are below. It is recommended that all customers refer to the product documentation for...

Citrix Daas - Authentication

Introduction This article is a summary of the top support articles and Product Documents related to Citrix DaaS Authentication Methods. The most commonly used support articles and guides are below. It is recommended that all customers refer to the product documentation for configuration related...

Citrix StoreFront Troubleshooting: Comprehensive Guide

Introduction This serves as a central location for common StoreFront troubleshooting articles authored and vetted by a group of Citrix subject matter experts in this area. StoreFront is an enterprise app store that aggregates applications and desktops from Citrix Virtual Apps and Desktops sites a...

VMware vSphere 5.5 - Citrix Known Issues

Citrix is committed to ensuring compatibility with the latest VMware products. Citrix supports VMware vSphere 5.5, vSphere 5.5 Update 1, vSphere 5.5 Update 2, and vSphere 5.5 Update 3. This article outlines issues and their known solutions that users of vSphere 5.5, vSphere 5.5 Update 1, vSphere...

How to Disable C-States and Turbo Mode on Fujitsu Servers

This article describes how to disable C-States and Turbo Mode on Fujitsu Servers. Virtual Machines display memory spikes and intermittent networking issues. Servers might become unresponsive when C-States are enabled, or restart unexpectedly when turbo mode is on. C-States and Turbo are responsib...

Citrix Receiver is Unable to Create a Secure (https://) Connection in the Browser

When launching applications on Internet Explorer 10 using the Citrix Receiver for HTML5 v1.1, the following error message appears: “Citrix Receiver cannot create a secure https:// connection in this browser. Please try a different browser.”...

Error: "A duplicate IP address was assigned" on Provisioning Server Target Devices

Two IP addresses are assigned to individual PVS target devices streaming network adapters. The behavior can occur on every boot, or intermittently. Background This can occur in environments with DHCP solutions which may assign different IP addresses to individual target devices, at pxe dhcp reque...

Blue Screen with Error Code 0x0000007B When Booting a Target from a vDisk Using Target Device Software 6.x or 7.x

When booting a Target from a vDisk using Target Device Software 6.x or 7.x, you might get a Blue Screen with error code 0x0000007B and the following error description: “ERROR: SOCKET…” The error description will contain additional values as shown in the following screen shot:...

How to Export a Virtual Machine to an External USB Drive

This article describes how to export a XenServer Virtual Machine VM to a USB storage device...

Uninstallation of the Citrix License Server Fails with Error 1722

The uninstallation of the Citrix License Server fails and the following error message is displayed: “Product: Citrix Licensing -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or...

User Profiles are Created on StoreFront Servers

StoreFront stops working from a full disk or a hard drive that is out of space. User Profiles are created on the Receiver StoreFront server for users of either Receiver for Web or Receiver clients...

Error: "SR BACKEND FAILURE 181" in XenServer

After installation or upgrade to XenServer 6.0, user experiences issues with any storage related operations. The following error message appears: “SRBACKENDFAILURE181 Error In metadata Volume Operation For SR.” The following entries appears in the log /var/log/SMlog file: Error code:...

USB Support in XenApp/XenDesktop Server Products

This article contains information about USB Support in XenApp. USB Support in XenApp/XenDesktop Citrix support for peripherals attached to a client device is a fundamental functionality leveraged by the Citrix Server Based Computing SBC model. Support for many client-side peripherals exists...

How to Improve the Log on Performance in StoreFront

This article details configuration changes that might improve the log on and application enumeration performance in StoreFront...

Virtual Desktop Agent Registration with Controllers in XenDesktop

Virtual Desktop Agent Registration with Controllers in XenDesktop. Event ID: 1022 Event ID: 1001 For successful installation, re-install Virtual Desktop 5.5. After the installation is successful, the following message is displayed: “Unable to initialize new components. The machine will register a...

Session Timeout are Not Applied on StoreFront Servers

Session timeout are not applied on the StoreFront servers. When a user tries to log on or launch an application the following error is displayed: Logon has expired. Restarting the Wallet services and upgrading to StoreFront 2.6 did not resolve the issue...

Setting vDisk Boot Menu as a Default Option

This article describes how to enable the first menu option as the default boot choice without prompting when vDisk boot menu appears. Background A Provisioning Services vDisk boot menu appears when the user is starting a provisioned Virtual Machine, but the user wants the Virtual Machine to start...

How to Configure XenServer 6.x Multi-GPU Passthrough for XenDesktop HDX 3D Pro Graphics

This article describes how to configure XenServer 6.0 with XenDesktop for HDX 3D Pro Graphics so that a host workstation with multiple graphics cards can be shared by an equal number of concurrent high-end professional graphics users one user per GPU, thereby reducing the cost per user. Hardware...

Error: "Error 1069: The service did not start due to a logon failure" on Provisioning Services

The Provisioning Services PVS service fails to start with the following error: "Windows could not start the Citrix PVS Stream Service server on ServerName. Error 1069: The service did not start due to a logon failure"...

How to Change XML Service Port When Not Using Default Port

This article describes how to change the XML service port if you are not using the default port in XenDesktop 7.x. and CVAD...

Repeater RAID Command Usage

This article contains additional information on commands used in breaking, repairing, and monitoring RAID arrays on 85xx/88xx Branch Repeater appliances. Show Summary Status of Arrays Description This command displays the current state of all RAID arrays defined on the Branch Repeater appliances...

DHCP configurations for PVS

Citrix recommends DHCP configuration which ensures that a PVS target device receives the same IP address for all DHCP requests during its booted lifespan. The end result should be a target device using the same IP address it received at boot time, for the entirety of its booted lifespan. DHCP...

XenApp Error: Citrix Servers Reported That They are Too Busy to Provide Access to the Selected Resource

On attempting to launch any published application from a XenApp 6.0 server, the server reports that it is too busy to provide access to the selected resource. The application event log contains the following entry: The Citrix servers reported that they are too busy to provide access to the select...

IPC Error While Validating Provisioning Services Store

Multiple Provisioning Services Servers in the farm come with an IPC error when trying to validate the store path except on the server you are running Provisioning Services Server console: When validating the store, following error appears in the console Log:...

How to Capture a Memory Dump from a Provisioned Target in a Hyper-V Environment

This article describes how to generate a memory dump file from a provisioned target in a Hyper-V environment.This process requires no modification to the virtual machine. Requirements Download and install the Debugging Tools for Windows package from Microsoft's web site: Debugging Tools for Windo...

Provisioning Services Database Unable to Configure

Provisioning Service database cannot be configured. When configuring the SQL server settings, the following error might appear in the Configuration Wizard log located in C:\ProgramData\Citrix\Provisioning Services\Log: 2013-07-29 14:44:37,864 1 INFO ConfigWizard - ConfigureServices: encrypt the...

Storefront: Citrix Storeweb URL should have custom error page

Redirect StoreFront users to a custom error page, if a page is inaccessible for some reason. Example : If a user tries to access "StoreURL/ Script", it will trigger an unhandled exception and User will get a generic page which suggests steps to add a custom error page. This may be considered a ri...

Worldwide Support Services Delivery Guide - 2024

Worldwide Support Services Delivery Guide -2024 Information To our Citrix customers and partners, we want to thank you for choosing our products and services. Our goal is to ensure your success, and we have created thisWorldwide Support Services Delivery Guide to help you achieve just that. The...

Teams 2.1 Start Menu shortcut not working

Teams 2.x Start menu shortcut does not work. It is visible but the icon is missing and clicking it does not launch Teams...

End of Sale and Renewal for XenServer Standard and Premium Editions

Cloud Software Group has decided to end of sale EOS, and end of renewal EOR XenServer Standard and Premium Edition stand-alone offerings on June 3rd, 2024. This change is designed to simplify our product line and deliver superior value and user experience to our customers. From June 3rd onwards,...

SSH communication between Netscaler Console nodes and/or Netscaler/Netscaler-SDX instance(s) fails

After upgrading Netscaler Console aka. ADM from earlier versions to either13.1-53.17 or 53.22 refresh build or 14.1-25.53, certain tasks like re-creating HA deployment, Netscaler backup , or other tasks involving SSH connection may fail and manifest in error popup or log entries in...

Enhanced SSO Feature does not work. Applications fail to launch on Windows 11 devices.

After setting up Enhanced SSO according to https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/domain-passthrough-for-single-sign-on , it doesn't work. When trying to launch an application, nothing happens. When using traditional SSO using the old SSONVR.exe mechanism, there is no issu...

Identify sessions connected via Native Workspace App versus Receiver for Web (Browser)

Identify the sessions which are connected via Native Workspace App versus Receiver for Web Browser...

Citrix Workspace App for HTML5 - Chromium Update Impact on Multi Monitor Functionality

When you click Multimonitor from the session toolbar, the session might not extend automatically. The issue occurs when you use Citrix Workspace app for HTML5 version that is earlier than 2404, and the Google Chromium browser version is equal to or greater than v125.0.0...

Citrix EndPoint Management - Reconfigure your Firebase Cloud Messaging (FCM) in CEM console

As permigration guidance, Google is going to deprecate the FCM legacy APIs for HTTP, which is currently used in our Citrix Endpoint Management CEM FCM implementation. The migration deadline is on June 21, 2024. Customers need to migrate the FCM from legacy FCM API to HTTP v1 API. With the release...

Provisioned VDAs do not support Azure Hibernation after enabling it on existing MCS Catalog

An existing MCS Catalog with no hibernation support is being updated to support hibernation. Azure hibernation has been enabled on the base image, the image template, and the MCS Catalog. However, after performing an Image Update on the Catalog, the provisioned VDAs still do not support hibernati...