5325 matches found
Unable to access Storefront link using IP address
There is a requirement to access the Storefront URL using IP address. Accessing the URL as https:///Citrix/Storeweb throwserror "HTTP Error 404. The requested resource is not found." Accessing the URL using FQDN/baseURL as https://Storefront.domain.com/Citrix/Storeweb or...
Delivery Group Power management turns off a few VDAs
Few VDAs are powered off during the off-peak hours Requirement is to keep all the machines to be powered On all the time but reboot the machines after a user logs off...
Add Machine fails with "Currently there are no machines available in a compatible machine catalog"
VDAs from the newly created Machine catalog cannot be added to an existing Delivery group. The error message is: "Currently there are no machines available in a compatible machine catalog."...
Citrix WEM Network drives are not being mapped
Network drive mapping set through WEM doesn't map the drive In the WEM action viewer, it is shown as applied to the required WEM agent No errors related to this in the event viewer or WEM logs...
What Proxy will be used by Citrix Workspace App
Which proxy does the Citrix Receiver/Workspace app use for these settings and if this registry key is mentioned: HKEYCURRENTUSER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings The 9th value contains the proxy setting. The value could be: 09 when...
While trying to gather logs the file shows "Could not process the file. File size is too large".
- While trying to reach the logs via the ADC GUI it says "Could not process the file. File size is too large " - The file is not that large less than 1-5 MB and can be observed via CLI or extracted via SFTP. - Only fails via GUI...
ADC License in Grace Despite Being Connected. Not moving from 720 hours
ADC is connected to the license server connected to ADM or ADM Agent but are in grace state. show ns licenseserver License Server: xxxx.cloud.com Port: 27000 Status: Connected Grace: Yes Grace Time Left: 720 --- Timer never goes below 720 Done...
Citrix FAS: Your session 'AppName' did not launch successfully due to error code 3500
Session launch fails in the double hop scenario as explained below, First Hop: Successful desktop Launch Second Hop: Session fails to launch with the error code “Your session 'AppName' did not launch successfully due to error code 3500. Please contact your administrator for more information about...
Mouse cursor disappears when launching a session in full-screen mode
Mouse cursordisappears when launching a session in full-screen mode...
How to create a TLS1.3 profile on NetScaler
This is a step-by-step on how to create a profile TLS 1.3 on the NetScaler and attach those to specific LB Virtual Server...
How to check the version of FreeBSD on NetScaler
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App Layer creation Fails with "A socket operation was attempted to an unreachable network"
App Layer creation Fails with "A socket operation was attempted to an unreachable network :65530"...
Exploring ICA Login and Logout Records in NetScaler logs
This articlestates the essential ICA login and logout records contained within the NetScaler's "/var/log/ns.log."...
High Availability Setup on Amazon Web Service
This article describes the design perspective of High Availability HAon Amazon Web Service AWS environment. Background AWS does not support Gratuitous Address Resolution Protocol GARP, Virtual Local Area Network VLAN or any Layer-2 L2 functionalities like bridging. Two virtual machines belonging ...
XenServer: Block Size Shared storage best practices
Requirements for attaching iSCSI storage to a XenServer with regards to block size...
ADM HA "Not valid password or incorrect host IP or the host is unable to respond the the request"
When adding the primary ADM on the secondary ADM, the customer encountered the following error: "Not valid password or incorrect host IP or the host is unable to respond to the request."...
App Layering - Unable to publish the image - disk space is full
App Layering - Unable to publish the images with a disk space is full error message. Error: A failure occurred while publishing the Layered Image: An error occurred while compositing the layer or image. Please check the available disk space on the local storage or the size of the target image...
WEM Console - A valid license server with appropriate licenses needs to be configured
When opening the WEM server this gives an error"A valid license server with appropriate licenses needs to be configured" The license server and port are correctly configured in WEM Infrastructure Service console The licenses have the correct SA DAte in Citrix Studio Servers are reachable over the...
WEM Agent error, "Only a single agent instance can be run within a session!"
Error showing from WEM Agent, "Only a single agent instance can be run within a session!"...
Extended ICA connection interruption during NetScaler HA failover on Azure
Users are encountering extended ICA connection interruptions during NetScaler High Availability HA failover events within the Azure environment. The HA node pairs have been configured on Azure, with VPX serving as the Citrix Gateway for a Citrix Virtual Apps and Desktops CVAD environment. Upon...
"404 Not Found" Error When Accessing NetScaler Gateway index.html Page After NetScaler Upgrade
Following an NetScaler upgrade, attempting to access the Citrix Gateway index.html page results in a "404 Not Found" error...
How to Configure NetScaler Command Policy only for SSL certificate operation
command policy for SSL certificate operation on WebGUI...
Driver Disk for Microsemi smartpqi 2.1.24_046 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.24046 Issues resolved in thi...
How to update ADC appliance's credential to ADM Admin Profile
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Addressing the "Down" Status of Secondary ADM Database
After upgrading the firmware from ADM13.0-85.19 to ADM13.0-89.7, the customer encountered a problem where the status of the secondary ADM database is marked as "down."...
Workspace Error: "Your account cannot be added using this server address"
When adding account with NetScaler Gateway FQDN in Workspace, you may have below error prompt: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead."...
Mastering Historical Throughput/Bandwidth data Using NetScaler Reporting feature
This article aims to provide a comprehensive guide on utilizing the reporting feature to effectively capture historical throughput data in NetScaler...
Historical ICA RTT data
How to capture Historical ICA RTT data...
How to connect to Xenserver/dom0 and SVM on a SDX
Demonstrate how to connect to XenServer/dom0 and SVM on an SDX via CLI & GUI...
How to delete duplicate HSTS header
Explain how to eliminate the duplicate HSTS header Duplicated header HSTS Why? it could come from a backend server, and also being applied from the ADC Vserver configuration, so we need to decide which header to keep. In this case, the client wants to delete the HSTS header coming from the server...
Joining Server Group failed with error "Exception attempting to authorize, TCP error code 10060"
Joining the Server Group failed with the following errors. Studio UI: Please refer to the Windows Event Log on the Authorizer details. Windows Event Log: Citrix Cluster Join Service,1,2201,"Join failed. Exception attempting to authorize. Could not connect to...
Cannot launch applications nor desktops at the second try in Citrix Workspace App
After adding the store to Workspace App, users can launch applications successfully for the first time. But when users exit the Workspace app and reopen it, they fail to launch applications on the second try. Error "Your apps are not available at this time" appears...
How to auto launch published app while logon Storefront Web URL
This article describes how to enable and customize "auto launch published app" feature from Storefront server. Caution! Citrix does not support or assist with this customized configuration. Perform this modification at your own risk. If you do proceed, make sure to always take a backup before...
Add New VMs to MCS catalog Failed with Error "CreateClone Failed: No Virtual Disk Image Exists"
Received an Inner Error when adding new VMs to an existing MCS catalog: CreateClone failed: no virtual disk image exists with ID 'xxxx'...
Leaving non-persistent virtual machines of the provisioning scheme at the hypervisor is not allowed.
Unable to delete orphaned VMs by using Powershell from catalog which has already been removed via Powershell. When running command: Remove-ProvScheme The below error is seen: "Leaving the non-persistent virtual machines of the provisioning scheme 'provisioning scheme name' at the hypervisor is no...
How to add, delete or modify On-Prem ADM Agent ciphers
Provide the steps to modify ciphers used on ADM Agent on prem...
How to insert a Cross-Origin Resource Sharing header - allowing access from external domains
Describe how toallow CORS - Access-Control-Allow-Origin Header with rewrite policy by insert the header response from Server and detail its implementation. What is it? 1. Cross-Origin Resource Sharingallows restricted resources e.g., fonts, JavaScript, etc. on a web page to be requested from...
How to correct a VIP not replying after an IP conflict
IP conflict errors VIP not accessible VIP does not reply ping -In this specific scenario there is a host on the network that was statically assigned an IP that the ADC was using on a VIP...
How to upgrade Netscaler ADM as standalone or in HA
How to upgrade Netscaler ADM as standalone or in HA...
How to add custom text or a disclaimer to a login schema
How to add a custom text / Disclaimer to the XML file of a login schema...
How to Use NetScaler Appliance to Avoid DDoS Attacks.
How to Use NetScaler Appliance to Avoid DDoS Attacks...
How to manually update Web Application Firewall Signatures
Provide steps to updateWeb Application Firewall Signatures...
Services and Virtual Servers show State: Unknown. / /var/crash filesystem full
State: Unknown. Services and Virtual Servers /shell $cat df-akin.out FilesystemSizeUsedAvail Capacity iused ifree %iusedMounted on /dev/md0429M415M5.6M99%13k44k23%/ devfs1.0k1.0k0B100%00100%/dev procfs4.0k4.0k0B100%10100%/proc /dev/ad0s1a1.6G160M1.3G11%286211k0%/flash...
How to create a Rewrite policy that will change characters in URL to lowercase
How to create a Rewrite policy that will change characters in URL to lowercase...
Moving to RFwebUI from deprecated themes Default, Green Bubble, or X1
Show the information of deprecated themes Default, Green Bubble, or X1,...
Eliminate Advanced Endpoint Analysis scans on Mobile devices/iOS.
We have a pre-epa + ldap as the authentication method. Since we have EPA as pre-authentication when we try to access via the mobile devices such as Android/iPhone or iOS and other devices we won’t be able to access. As we know that EPA scan is not supported on mobile devices or iOS, therefore we...
How to migrate ns.conf from one appliance to another using Batch Configuration
Demystifying how to migrate the configuration of an existing NetScaler appliance to another NetScaler appliance...
How to disable the automatic launch Citrix Workspace App for Windows when logging into the OS
How to disable the automatic launch Citrix Workspace App for Windows when logging into the OS...
Re-installation Session Recording Agent fails with Error 1920
Session Recording Agent installation failed with Error 1920, below events are logged on VDA Application Event log Event ID : 11920 with message Error 1920. Service 'Citrix Session Recording Agent' CitrixSmAudAgent failed to start. Verify that you have sufficient privileges to start system service...