Error: "Cannot Complete Your Request" Due to DNS Misconfiguration on StoreFront

The following error is displayed due to DNS misconfiguration on StoreFront: Cannot Complete Your Request...

WEM Admin console error: "A valid license server with appropriate licenses needs to be configured"

When attempting to connect to infrastructure services using the WEM Administration Console, the following error is seen: A valid license server with appropriate licenses needs to be configured before you can start using Citrix Workspace Environment Management...

How to Provision Network Bandwidth in a NetScaler SD-WAN Appliance

This article describes how the bandwidth provisioning works in a NetScaler SD-WAN and how to modify the bandwidth provisioning parameters based on the network requirements. Background The SD-WAN provisioning allows for the bidirectional LAN to WAN/WAN to LAN distribution of bandwidth for a WAN Li...

XenMobile Port Requirements

The following tables list the ports that must be open on the Firewall. Open the following ports to allow user connections from Citrix Secure Hub, Citrix Receiver, and the NetScaler Gateway Plug-in through NetScaler Gateway to the following components: XenMobile StoreFront XenDesktop XenMobile...

Provisioning Services : Unable to stream vDisk with message "No disk available for device"

When booting a target, after downloading the bootstrap and connecting to Provisioning Services, we see the message: "No disk available for device."...

App Layering: "Welcome to Emergency Mode" usually means the Repository logical volume is damaged

After a reboot, the ELM refuses to boot, instead reporting you are now in Emergency Mode: Welcome to emergency mode! After logging in, type "journalctl -xb" to view system logs, "systemctl reboot" to reboot, "systemctl default" or ^D to try again to boot into default mode Give root password for...

How to create rewrite policy for Security Headers

This article explains how to create rewrite policy for content security headers, XSS protection, HSTS, X-Content-Type-Options & Content-Security-Policy ADC appliances support HTTP strict transport security HSTS as an inbuilt option in SSL profiles and SSL virtual servers...

Users unable to launch the published desktops and applications - XML errors on StoreFront servers

Event ID 0, Task Category 12346: No available resource found for user [email protected] when accessing desktop group "Remote Desktop - ABCXYZ". This message was reported from the Citrix XML Service at address http://xxx.yyy.zzz/scripts/wpnbr.dll NFuseProtocol.TRequestAddress. Event ID 28, Task Category...

NetScaler SD-WAN Path Continuously Flipping Between GOOD/BAD/DEAD on WAN Links

Something to observe here is whether the GOOD/BAD/DEAD is occurring while the link is idle, or while the link is under load traffic. The following information covers all cases, but this is the "most common root cause" for each scenario: Idle - speed/duplex mismatch, ARP issue, IPS/IDS device and ...

NetScaler SD-WAN vWAN: How to configure NAT for Traffic from Internet to LAN (Outside to Inside)

To configure Destination NAT for Traffic from Internet to LANOutside to Inside Destination NAT changes thedestination address in IP header of a packet. It may also change thedestination port in the TCP/UDP headers.The typical usage of this is to redirect incoming packets with a destination of a...

Resetting the root password on the ELM or legacy Unidesk appliances

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NetScaler MAS Analytics Insight is Working But Some User Sessions or Data is Not Captured

NetScaler MAS Analytics Insight is working but some user sessions or data is not captured...

How to configure Pre-loaded bookmarks in Secure Web

XenMobile administrators can configure pre-loaded bookmarks through SecureWeb policies. This article aims to provide the format required for the same...

SDX backups not being transferred back to MAS appliance

Backups seems to be started on SDX but not getting transferred to MAS. You can see the backups are created on the SDX but they are never transferred back to MAS server. Backups present on the SDX: You will see these errors in the MAS logs: mpsconfig.log: Thursday, 11 Jan 18 07:41:33.394 +0100 Err...

Disabling automatic password change for nonpersistent desktops

Computers use their machine account password for authentication with Active Directory. By default, computers are configured to change their machine account passwords every 30 days. This setting affects nonpersistent desktops in the following ways: 1. When you deploy the nonpersistent desktop, the...

App Layering: Nutanix AHV 5.5 support requires ELM 4.9 or above

App Layering 4.8 and before is not compatible with networking changes in Nutanix AHV 5.5. Depending on the operation you are performing, you may see any of these errors: Failed to connect to the server at 'host' A failure occurred connecting to the Nutanix server. Error = write EPROTO...

On servers after installing the hotfix XA650R07W2K8R2X64017 the IMA service won't start.

On several servers after installing the hotfix XA650R07W2K8R2X64017 the IMA service won't start anymore although no error was returned during Hotfix installation. In the IMA Runtime registry, the Currently Loading Plugin will have MfSrvss.dll. Moreover, when checking the Certificate settings for...

How to set customized BIOS strings to HVM VMs

This article describes the method to set customized BIOS strings to HVM VMs through xe CLI of XenServer 7.3 and later, as well as how to get customized BIOS strings on these VMs...

Password Management for SDX's and VPX's utilizing NMAS

To manage passwords and accounts from one centralized location...

VMs Freezing or Poor Performance (xenvbd event ID 129)

VMs are encountering hang or poor performance issue related with disk I/O. xenvbd event ID 129 . From VM event log: ++++++++++ xenvbd event ID 129 \Device\RaidPort0 reset ++++++++++ - From XenServer messages log: ++++++++++ messages.1: Mar 8 14:11:35 MXVDIS01X tap-ctl1481: tap-err:tapctlreadraw:...

Printer Status changes to "Access denied, unable to connect" after logging out and back in

Network printers that are added from a Citrix Universal Print Server go into an "Access denied, unable to connect" status after a Citrix profile managed user logs off and logs back in...

WEM Admin Console Error: "Specified Infrastructure Server seems to be offline or have a wrong database configuration. Please check configuration and try again"

After performing in-place upgrade of the WEM Broker, The WEM Admin console gives the following error when trying to connect to the WEM site:. "Specified Infrastructure Server seems to be offline or have a wrong database configuration. Please check configuration and try again" Plus, when opening t...

Unable to Connect to PVS After PVS Server Upgrade or Downgrade

After an upgrade of PVS from 7.13 to 7.15, or a downgrade of the PVS server from 7.13 to 7.6, the ELM was no longer able to connect to it. Testing credentials would fail. Note, this probably happens in lots of other circumstances, but these are the two circumstances where we've seen this. If you...

HDX applications fails to launch and errors out with an error message “Engine was not loaded, There is no Citrix SSL Server configured on the specified address. Error Number 183”.

HDX applications fail to launch and error out with an error message “Engine was not loaded, There is no Citrix SSL Server configured on the specified address. Error Number 183”. From the Client side trace we see that theclient is unable to make TCP connection with the Second AG Vserver on custom...

How to Restrict NetScaler Management Interfaces with ACLs

This article describes how to lock down the NetScaler management interfaces with ACLs. Background Customers wanting to run a secure environment should limit access to the NetScaler management interface as a best practice. Ideally, the management interfaces should be on isolated networks physical ...

Registration Request For Worker Was Rejected Due To An Unknown Error

New machines added to the XenDesktop Site failed to register. From the VDA Application logs it was found that the VDA wasdiscovering the Delivery Controller. On the Delivery Controller the below error is logged in the Application Event logs from Citrix Broker Service : Registration request for...

New SCSI Controller Causes Windows to Prompt for a Reboot After Installing the Device

When powering on a machine after changing to a new host, you are immediately presented with a dialog box saying: "You must restart your computer to apply these changes"...

How to Configure Syslog for XenMobile

How to enable Syslog/Sys logging for XenMobile. Note- Syslog is a standard logging protocol with two components: an auditing module which runs on the appliance and a server, which can run on a remote system. The Syslog protocol uses UDP or data transfer. Admin events and User events are recorded...

SAML with limit visibility on the application on the Delivery Controller using a Security Group

When we publish new App in Delivery Group that uses SAML and set limit visibility on the application for an Active Directory Security Group, application icon will not enumerate. The application will enumerate when through Storefront Server. If user is added explicitly to the application visibilit...

Failed to load user profile due to vDiskdif.vhdx size increasing

issue: users fail to load their user profile,in the mean while, the size ofvDiskdif.vhdx increased to 70GB...

App Layering/Unidesk: If user logs in before Office activation script runs, Office licensing will break

When a user logs in and runs an Office component, they may immediately see "Please wait while setup configures microsoft office", which will run a repair function, which will fail. If they have Lync installed, then that Office component might run immediately without any interaction from them. Or...

"Incorrect credentials" for device enrollment.

when setting up some accounts on mobile devices, YES can not be selected for device enrollment. When YES is selected perpetual error of incorrect credentials is received no matter how many times the username/password are typed and typed correctly...

Citrix Provisioning Services imaging fails - Target Device Stuck at Windows splash screen

ESXi VM Hardware version 10 and 11 include a SATA controller for CD/DVD Media by default. If the SATA and SCSI controller are present on the PVS Target Device, the Master Target Device will fail to boot while creating vDisk & it will be stuck at windows splash screen...

Receiver for Windows 4.8, error "The specified module could not be found."

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to launch Published Desktops, it fails to launch with error"The specified module could not be...

Secure Mail: How to edit the MDX file for enabling/disabling the hidden policy.

Enable/Disable the hidden policy for Secure Mail: ex "AutoPopulateusernametitle"...

PVS target and server version compatibility

Q: Can a PVS environment be configured with PVS target version higher than the PVS server version? A: No, The PVS target version should be the same as the PVS server version Configuring PVS environment with PVS target version higher than the PVS server version may work however if there is an issu...

Cannot Start App - Federation Authentication Service

The application launch fails with an error "Cannot Start App" once FAS is enabled on the StoreFront. On the StoreFront you will see Event ID 28 and on FAS server you will see Event ID 123...

NotNow - Explanation and Cause

There are certain times when the device is not able to do what the server requests. For example, databases cannot be modified while the device is locked with Data Protection. When a device cannot perform a command due to situations like this, it will send the NotNow status without performing the...

Configure post-authentication Endpoint Analysis scan as factor in Citrix ADC nFactor auth

For detailed information refer to Citrix Documentation -Configure post-authentication Endpoint Analysis scan as a factor in Citrix ADC nFactor authentication...

How to Configure Multiple License Types within a Single XenApp and XenDesktop Site

A XenApp and XenDesktop license specifies 3 things: Product, Edition, and Model. Previously, each XenApp and XenDesktop site could only consume one type of license product and model at a time. The 7.14 release of XenApp and XenDesktop now includes support for multiple license products and models...

Users get multiple OTP Push Notifications, Radius servers see multiple Auth requests & Auth Failures

Users will receive authentication denials, may receive multiple Push Notifications, Radius servers will log multiple simultaneous authentication requests for the same user with different Radius IDs, or user One Time Password tokens will become locked out. If you review traces, you will see multip...

Preventing the Cache-Control Response Header from being Set to private

Q: When Compression is enabled on a NetScaler appliance, can you prevent the Cache-Control response header being set to the value private? A: Yes. You can prevent the Cache-Control response from being set to the value private when compression is enabled on a NetScaler appliance. To prevent the...

Demo to configure profile management through HDX policies

If you want to test to configure Citrix UPM ,you feel confused about the detail steps.This article will guide you one by one...

StoreFront 3.9 Install Fails With "Message Exception Has Been Thrown by the Target of an Invocation"

StoreFront installation fails with no errors. Event Id 0"Message exception has been thrown by the target of an invocation" In StoreFront "Citrix-DeliveryServicesRoleManage" logs, you find Error Unexpected exception. Message: Exception has been thrown by the target of an invocation.. Stack Trace =...

How to remove "Ghost" NIC devices from Windows

Unidesk 2.X releases before 2.8.3:After Desktops have been backed up and restored to a new CachePoint, the NIC doesn't come up. Even after restarting to apply changes and rediscovering the disks, the driver does not appear to install correctly. This can also happen during layer changes on a...

Citrix Director Displays "In Supplemental Grace Period Time until grace expires"

Citrix Director shows License server issues as follows: License server state: OK Grace state: In Supplemental Grace Period Time until grace expires: 6 days 4 hours License server status is "Not Connected". Studio is able to connect to the license server, there are enough licenses and license serv...

Profile Management: File Type Association (FTA) Fails to Roam on Windows 10 and Windows Server 2016

On Windows 10 and Windows Server 2016, Microsoft introduced a new security mechanism to check settings of default applications in the registry. Occasionally, the Windows Profile Service changes the security settings of the user registry entry. As a result, the settings of default applications are...

How to Configure XenMobile Server from MDM and MAM to MDM Only

This article describes how to configure XenMobile Server from MDM and MAM enrollments to MDM only...

FAS Authentication fails with an error "The username or password is incorrect"

When we try launching application or desktop with FAS configured in the StoreFront, we get an error "The username or password is incorrect"...

When Launching an Application Internally via Netscaler User Receives Error: "Cannot Connect To The Citrix XenApp Server. There Is No Citrix XenApp Server Configured On The Specified Address"

With a NetScaler Gateway and StoreFront setup, while launching application users get following or similar errors: "Unable to launch your application. Contact your help desk with the following information. Cannot connect to the Citrix XenApp server. There is no Citrix XenApp server configured on t...