5314 matches found
Error Cannot get apps from the store on Storefront
Upgraded Storefront from 3.9 to 3.11. During the test conducted I am able to successfully: - Log in via browser Chrome internally and externally and launch applications. - Open Citrix Receiver internally, log in and launch apps. What no longer works is external receiver access. On launching the...
Enabling Save Passwords option with Receiver for ios and Storefront
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. For Storefront Direct Connections , password saving is not available for receiver for ios and end...
"Access to your company network is not currently available" Error message while accessing Secure Hub XenMobile Store
Attempts to access the Store in Secure Hub causes an error "Access to your company network is not currently available". Please find the snapshot of an error message. Logs 2017-08-04T16:21:53.886+0200 ",X1AuthController,INFO 4,-AuthController getCertificateForURL:callback:,"Providing the certifica...
Win + G Pop Up Citrix Receiver Launching Apps/Desktops
When launching published apps or desktops from a Windows 10 OS a green popup windows briefly appears prompting to press Win + G for the game bar or for the search bar...
Secure Mail: How to edit the MDX file for enabling/disabling the hidden policy.
Enable/Disable the hidden policy for Secure Mail: ex "AutoPopulateusernametitle"...
PVS Image Not Able to Get DHCP Address, Group Policies Not Applying
Event ID 5719 is logged when you start a Domain Member that is a PVS target Event Type: Error Event Source: NETLOGON Event Category: None Event ID: 5719Date: DateTime: TimeUser: N/A Computer: ServerDescription:No Domain Controller is available for domain due to the following: There are currently ...
How To Configure a Custom Per-AppVPN XML for WIP protected Win10 and Win10 Phone Endpoints
With the current variety of Windows 10 Endpoints like Laptops, Hybrids, Tablets and Smartphones. You see organizations moving to a Unified Endpoint Management Solutions to provide Endpoint security to these types off devices which are not managed by the traditional management tools. The user will...
XenMobile Policy State Pending or Failed on Windows Devices
This purpose of this article is to help XenMobile administrator troubleshoot issues related to windows policy deployment failures and also provide additional information on settings up XenMobile server with right values...
Citrix Receiver Desktop Viewer Toolbar ‘charms’ and ‘app commands’ don't work
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information In the Citrix Receiver Desktop Viewer Toolbar, we can see the ‘charms’ and ‘app commands’ shortcuts, but...
XenMobile Error :"Certificate not trusted -Cannot connect to company's network "
After putting XMS FQDN in the Secure Hub we get error "Certificate not trusted - We cannot connect securely to your company's network" LOG ANALYSIS : Below error message indicates that there is an issue with incorrect certificate uploaded under the NetScaler offload configuration. ",RECEIVERUI,IN...
XenMobile Error : Incorrect credentials while enrollment
This article describes few reasons for the error "Incorrect credentials" and how to troubleshoot them a Below error indicates that the user might be typing incorrect credentials or typing sAMAccountName instead of UserPrincipalName vice versa. ,,ERROR 2,"request with id 5 failed with httpResponse...
Microsoft Visual C redistributable fails to install during VDA installation
While installing VDA in a platform layer. The VDA has MS VC redistributable pre-reqs and the pre-reqs were failing to install...
Preventing the Cache-Control Response Header from being Set to private
Q: When Compression is enabled on a NetScaler appliance, can you prevent the Cache-Control response header being set to the value private? A: Yes. You can prevent the Cache-Control response from being set to the value private when compression is enabled on a NetScaler appliance. To prevent the...
How to check Deadlocks in SQL DB and Delete historical data
When you see deadlocks, run the following query to see the deadlocks. Then, a database administrator or Microsoft SQL team can confirm the information...
StoreFront 3.9 Install Fails With "Message Exception Has Been Thrown by the Target of an Invocation"
StoreFront installation fails with no errors. Event Id 0"Message exception has been thrown by the target of an invocation" In StoreFront "Citrix-DeliveryServicesRoleManage" logs, you find Error Unexpected exception. Message: Exception has been thrown by the target of an invocation.. Stack Trace =...
Application launch results in White screen Through NetScaler Gateway using Windows Receiver 8.1
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After Receiving the ICA File and Clicking on Application Results in White Screen...
Error: "Unable to connect server" when connecting XenCenter to a Pool Master
Cannot connect to Pool Master by using XenCenter. XenCenter gives anerror message: Unable to connect to server '10.90.206.83'. Could not find XenServer on '10.90.206.83'. Check that XenServer is configured correctly on '10.90.206.83 and try again. However, Pool Master is accessible by SSH. The...
Citrix Store Front MMC console crashes with RSA Authentication Agent 1.0 installed.
Even after uninstalling the RSA Authentication Agent 1.0 we get following error in event viewer logs: Error while creating the Citrix StoreFront Snap-in. Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type =...
How to Configure XenMobile Server from MDM and MAM to MDM Only
This article describes how to configure XenMobile Server from MDM and MAM enrollments to MDM only...
Error while Installing XenServer Tools "Your Tools ISO is on a broken SR, XenCenter will attempt to fix it before proceeding. Do you wish to continue"?
Error found in the xensource.log,...
Unable to launch applications externally through Netscaler Gateway, getting internal server IP address in ICA file
Unable to launch application externally through Netscaler Gateway and when checking further we see that we are getting internal server IP address in ICA file rather than "Gateway FQDN:443"...
How to Setup Time on XenServer Manually When There Is No NTP Server
This is a situation where you don't have an AD , DC ,DNS or an NTP server in the environment to point the servers for syncing time...
Unable to Add/Upload an SSL Certificate/Key Pair to the CloudBridge: “Execution Error”
When configuring an SSL Profile the ssl certificate/key pair must be previously uploaded. The following error message is displayed when trying to upload the Certificate file extension .cer: Please correct any problems and resubmit your request Execution error...
UPM Failing for account with error "The specified account does not exist."
Users not receiving a UPM profile when logging into application. When logging in UPM fails, within the UPM logs we only see the following logged :- 2016-08-25;14:11:45.659;INFORMATION;EXTRANET;x9027690;3;15276;CADUser::Init: Determined user and DNS domain name: ,...
UPM 5.5 - You are logged in with a temporary profile
We see the following error in eventvwr : The Citrix Profile Management driver could not be loaded. Processing can not continue. The user will be given a temporary profile. Cause: The Citrix Profile Management Service on this computer could not connect to the driver while processing a user logon...
User Profile name changes from User Name to "My Documents" or "Documents"
Under certain circumstances, the Desktop.ini file may cause the User Profile folder name on the User Store to change from the User Name to "My Documents". If we delete the "desktop.ini" file in the "My Documents" folder, it changes the folder name back to the correct user name...
Configuring Multi Language Keyboard Layout for the session in Receiver for HTML5 and Receiver for Chrome
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to configure Multi Language keyboard layout in Receiver for HTML5 and...
How to Configure Smart Access Filters for Load Balancing Policies in XenApp 6.5
Configure Smart Access filters for load balancing policies in XenApp 6.5...
How to Use NetScaler SNIP for Authentication (AAA) Server Communication
This article describes how to use NetScaler SNIP for authentication server communication. Background Authentication server communication on NetScaler is by default done using the NetScaler IPNSIP. So, apart from it being used for management purposes, it is also used as a source IPfor LDAP, RADIUS...
How to Disable File Transfer Feature Using Receiver for HTML5 and Receiver for Chrome
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to disable file transfer using Receiver for HTML5 and Receiver for Chrome...
Secure Hub could not connect to Store
Some users unable to open Store, getting error message Store could not connect...
How to Configure a Store Using PowerShell
This article lists and explains the commands to create and configure a store using PowerShell...
Smart Card Authentication Fails with HTTP Error 403 Forbidden
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Supported Architectures Between NetScaler and XenMobile Server
This article has information on supported architectures between NetScaler and XenMobile Server. Note : You should choose between HTTPS or HTTP no mix and match supported. HTTPS Deployment Type| NetScaler Load Balancing Method| SSL Re-encryption| XenMobile Server Port ---|---|---|--- MDM| SSL...
Citrix ADC Networking and VLAN Best Practices
The ADC uses VLANs to determine which interface should be used for which traffic. In addition, ADC does not participate in Spanning Tree. Without the proper VLAN configuration, the ADC is unable to determine which interface to use and it can function more like a HUB than a switch or router in the...
Error Windows API: There is not enough space on the disk. Error number 0xE00000070
When trying to merge a vDisk, the following error is seen: The error is not seen when adding a vDisk or a new vDisk version to the store, just when merging the vDisk versions. Windows Explorer shows a sufficient amount of free space for the merge process in the vDisk store and running the...
How to Define VMware vSphere User Privileges for XenApp and XenDesktop
This article lists the user privileges required to successfully create and manage VMware vSphere machines through XenApp and XenDesktop. Note :Create AppDisksandDelete AppDisks sections of this article are valid onlyforVMware vSphere minimum version 5.5 and XenApp and XenDesktop minimum version 7...
Cannot change the IP address of the XenMobile server on VMware
Cannot change the IP address of the XenMobile server on VMWare. This mostly arises in the following scenario. Customer clones a XenMobile Server for a cluster, then changes the IP address of the clone in the CLI, reboots the cloned XenMobile Server and the IP reverts back to the IP of the origina...
XML Parser and Core Services upgrade
Question: Security scan detected obsolete software Microsoft XML Parser and Microsoft XML Core Services MSXML 4.0. Do we need & use XML for Xenmobile? Can we remove or update XML? Answer: This specific item is a very common scan error that likely does not have anything to do with XenMobile. In fa...
FAQ: Apple's Device Enrollment Program and Citrix Secure Hub Auto Install
Q: How to download and install Citrix Secure Hub automatically during DEP initial setup without the user searching the AppStore? A : The capability to install Secure Hub during DEP initial setup of a device is supported with XenMobile 10.3.x Server and later: All you need to do is to push the...
Microsoft Office Rearm Error
Reported failures: Rearm count exceeded Rearm failure Rearm Warning on machine catalog...
Error: "Page Can't be displayed" When Connecting to StoreFront Through NetScaler Gateway
The following error is displayed when connecting to StoreFront through NetScaler Gateway: Page Can't be displayed...
ICA Connection Stuck at "Connection in Progress" on StoreFront
When users launch an application from the Receiver for web, after getting the ICA file to the connection, the progress bar gets stuck at"Connection in Progress". The VDAs in this scenario are PVS provisioned machines, which works only for few initial hours post the reboot...
How to Use sAMAccountName and userPrincipalName at Same Time for User Logon with Active Directory
This article describes how use sAMAccountName and userPrincipalName at same time for user logon with Active Directory. Background While authenticating with LDAP for NetScaler Gateway or any other resource behind the NetScaler, we can only access resources using either 'domain\username' or...
Error: "Cannot start app 'App/Desktop Name'" on StoreFront 3.5
After successfully upgrading to StoreFront 3.5, users are unable to launch applications or desktops with the following error: Cannot start app "App/Desktop Name"...
DNS queries not getting resolved from Primary node but gets resolved from Secondary node in HA pair
Nameservers are added on Netscaler using the "add dns nameserver" command or with GUI. From CLI in some cases, the DNS Lookup gets failed on the Primary Node but resolves well on the Secondary Non-working Primary We see that the DNS query Request is going to Netscaler DNS cache loop-back IP not t...
Stop Error "0x0000005D" or "0x000000C4" Appears When Installing Windows Server 2012 in XenServer 6.x
Stop Error "0x0000005D" or "0x000000C4" appears when starting a Virtual Machine from the Windows Server 2012 ISO, in order to install the system. The error occurs right after loading the setup files, before the actual setup starts...
Unable to log in to PVS console, error: The domain/user does not have access to the Farm
When a domain user tries to log in to the PVS console, gets error: "The domain/user does not have access to the Farm." The environment may or may not have multiple PVS sites and/or multiple domains. The domain user has been added to the "Farm Administrators" under the Security tab on the Farm...
SSL Error 61 - You have not chosen to trust Certificate Authority on Citrix Receiver for Windows
Citrix Gateway, formerly Citrix NetScaler Unified Gateway Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. The following error messagesare displayed for Receiver users accessing StoreFront or Web...