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Citrix
Citrix
•added 2022/09/20 12:00 a.m.•27 views

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 8

Package name: xms10.14.0.10813.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date: September 2022 Languages...

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Citrix
Citrix
•added 2022/01/31 12:00 a.m.•27 views

Citrix Workspace for Linux on Linux Mint : HDX optimization fails for MS Teams published App

MS Teams do not show as HDX Optimized status in MS Teams- About-Version. Microphone and Camera fail to get redirected...

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Citrix
Citrix
•added 2021/09/23 12:00 a.m.•27 views

PVS 1912:Unable to merge vdisk "vDisk versions are not up to date on all Servers that access this vDisk. Update all "

Unable to merge the old versions of vdisk. Error message when we attempt merge: "vDisk versions are not up to date on all Servers that access this vDisk. Update all Servers with the lastest versions of the vDisk files"...

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Citrix
Citrix
•added 2021/07/29 12:00 a.m.•27 views

Citrix ADC - Error: "Invalid private key, or PEM pass phrase required for this private key" on FIPS device

When trying to export a PFX file from a certificate that has already been uploaded to the ADC, we get the error "Invalid private key, or PEM pass phrase required for this private key" , even after making sure the correct certificate and private key is selected, as well as entering the correct...

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Citrix
Citrix
•added 2021/07/21 12:00 a.m.•27 views

Citrix ADM: Incorrect status of service under LB "Going out of Service"

When Admin is trying to disable the service of Load balancing V-server from ADM, encounters Going Out of service On ADC same service is being marked OUT OF SERVICE as expected On ADC we see, the status of service correctly changed to "Out of Service": But on ADM, status of service still shows GOI...

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Citrix
Citrix
•added 2021/07/19 12:00 a.m.•27 views

Outlook is unable to launch after Citrix UPM Hotfix ProfilemgtWX64_1912_3001 installation Error status 0xc0000428

After installing theCitrixHotfixProfilemgtWX6419123001, anerror is generated when opening Outlook: OUTLOOK.EXE : Bad Image C:\Program Files\Citrix\User Profile Manager\upmoutlookhook64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the...

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Citrix
Citrix
•added 2021/02/18 12:00 a.m.•27 views

Troubleshooting Citrix Pass-Through Authentication

This article outlines workarounds and resolutions to specific Citrix pass-through authentication issues. Common Pass-Through Authentication Issues and Inquiries Refer to the following links for information on common pass-through authentication issues and inquiries: Citrix Docs - Enabling...

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Citrix
Citrix
•added 2021/02/03 12:00 a.m.•27 views

How to Enable the Dedicated Dump File Feature in Provisioning Services 6.x

This article describes how to enable the Dedicated Dump File feature in Provisioning Services 6.x. Note: The dedicateddumpfile.sys is essentially a mirror of pagefile.sys that is required to capture a dump on a drive other than the system partition...

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Citrix
Citrix
•added 2021/01/13 12:00 a.m.•27 views

ADC VPX on Azure Cloud : Unable to boot due to error : can't load 'kernel'

Citrix VPX on Azure is unable to boot. In Azure console; Under Boot Diagnostics, it is observed that the booting is not completed. The error "can't load 'kernel'" is seen and the VPX boots in single-user mode...

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Citrix
Citrix
•added 2020/11/20 12:00 a.m.•27 views

Enable mitigations for CVE-2018-12207

Depending on your hardware, your Citrix Hypervisor or XenServer installation may be affected by the security issue with the identifierCVE-2018-12207. Citrix provides the following hotfixes to mitigate this issue: XS70E075, XS71ECU2024, XS76E012,XS80E008. For more information, seeCitrix Hypervisor...

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Citrix
Citrix
•added 2020/11/09 12:00 a.m.•27 views

XDDBDiag for XenDesktop

XDDBDiag for XenDesktop Created Date: 1/21/11 Updated Date: 01/17/15 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location...

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Citrix
Citrix
•added 2020/09/18 12:00 a.m.•27 views

Citrix WEM Agents not Synchronizing Error “No Connection Could be Made Because The Target Machine Actively Refused it”

Citrix Virtual Delivery Agents running Workspace Environment Management WEM Agents are not synchronizing with two or more WEM Broker servers load balanced via Citrix Gateway. Policies delivered through WEM are not applying to agents Event Viewer shows the following error:“No connection could be...

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Citrix
Citrix
•added 2020/06/01 12:00 a.m.•27 views

DTLS 1.0 or DTLS 1.2 is not working through Citrix Access Gateway Vserver with SNI based certificate

On the Citrix Director or on the VDA server, you will we see that the ICA communication happened over TCP rather than UDP. Issue is seen through Citrix Firmware versions 13.0 47.24 or 13.0 build 52.24. If you have Certificate X which was bound to Citrix Access Gateway VServer as SNI Certificate,...

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Citrix
Citrix
•added 2019/12/12 12:00 a.m.•27 views

Password field not displayed for published apps in Windows Server 2019

When publishing any O365 app such as Excel or Word, users are prompted to authenticate to Office 365 to activate the app. Password field is not rendered when the app is published so users can never authenticate. This also occurs with RDP initial app. Microsoft has reproduced the issue with using...

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Citrix
Citrix
•added 2019/06/05 12:00 a.m.•27 views

How to Allocate and Install Citrix NetScaler VPX Licenses

This document will provide a step-by-step guide on obtaining a Citrix NetScaler VPX license formerly ADC VPX. Requirements Contactmust be listed on company account withUnrestricted access...

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Citrix
Citrix
•added 2019/05/13 12:00 a.m.•27 views

How to Log On to StoreFront When Authentication is Disabled on NetScaler Gateway VIP

This article provides information on how to log on to StoreFront when authentication is disabled on NetScaler Gateway VIP...

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Citrix
Citrix
•added 2018/12/12 12:00 a.m.•27 views

Supported Hypervisors for Citrix Virtual Apps and Desktops (MCS) and Citrix Provisioning (PVS)

Citrix is committed to ensuring that our products function with the latest partner hypervisor offering, such as Microsoft Azure, AWS, Google Cloud Platform, Nutanix Cloud Clusters on AWS, Nutanix Cloud Clusters on Azure, VMware Cloud on AWS, Azure VMware Solution, Google Cloud VMware Engine,...

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Citrix
Citrix
•added 2018/09/14 12:00 a.m.•27 views

How To Change STA Ticket Lifetime

The STA ticket is generated when you try to launch a resource through a NetScaler gateway. The STA ticket is included in the ICA file. When Client launches the ICA file, the Gateway redeems the ticket to allow remote access. For security reasons, this ticket is only valid for a limited length of...

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Citrix
Citrix
•added 2018/06/29 12:00 a.m.•27 views

How to Save CDF Monitor Logs On A UNC Network Share

Due to local disk space constraints or for Non-Persistent VDA's administrator may want to save the CDF Monitor logs on a UNC network share...

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Citrix
Citrix
•added 2018/06/21 12:00 a.m.•27 views

HDX Media Engine Crashes when Disconnecting or Logging off From a Session

The HDX media engine crashes when disconnecting or logging off from a session. Here is how to reproduce the issue: 1. Start a published desktop from a ThinClient dual screen. 2. Within the published Desktop, launch another desktop. 3. Put this desktop on the second screen. 4. Logoff or disconnect...

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Citrix
Citrix
•added 2018/03/07 12:00 a.m.•27 views

NetScaler SD-WAN vWAN: How to configure NAT for Traffic from Internet to LAN (Outside to Inside)

To configure Destination NAT for Traffic from Internet to LANOutside to Inside Destination NAT changes thedestination address in IP header of a packet. It may also change thedestination port in the TCP/UDP headers.The typical usage of this is to redirect incoming packets with a destination of a...

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Citrix
Citrix
•added 2018/02/13 12:00 a.m.•27 views

COM Port Redirection: How to map a client COM port to a server COM port

LPT and COM port settings are configurable via Studio in XenApp / XenDesktop 7.9 or newer. In versions 7.0 through 7.8, these settings were only configurable using the registry. For more information, see Port redirection policies in Citrix Documentation. Client COM port mapping allows devices...

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Citrix
Citrix
•added 2018/02/06 12:00 a.m.•27 views

Notice of Change Announcement for NetScaler SD-WAN 1000-WS (Windows Server Edition), 4000-WO (WAN Optimization Edition) and 5000-WO (WAN Optimization Edition)

Citrix Systems, Inc. announces End of Maintenance for Citrix ADC NetScaler SD-WAN 1000-WS Windows Server Edition, 4000-WO WAN Optimization Edition and 5000-WO WAN Optimization Edition appliances. The tables below explain the Citrix NetScaler SD-WAN lifecycle management milestones as well as...

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Citrix
Citrix
•added 2017/10/13 12:00 a.m.•27 views

WEM Administration Console Agent list does not contain WEM Agents

Some or all WEM Agents do not appear in the Agent list within the WEM Administration Console. The Norskale Agent Service Event Viewer Logs on affected machines contain the following error: Level: Error Source: Norskale Agent service Event ID: 0 The creator of this fault did not specify a reason...

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Citrix
Citrix
•added 2017/09/22 12:00 a.m.•27 views

Secure Web cannot access external websites

Unable to browse external websites. Error " http 1.1 gateway timeout" on Secure Web. VPN mode : Full VPN Internal websites work fine...

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Citrix
Citrix
•added 2017/09/14 12:00 a.m.•27 views

SAML with limit visibility on the application on the Delivery Controller using a Security Group

When we publish new App in Delivery Group that uses SAML and set limit visibility on the application for an Active Directory Security Group, application icon will not enumerate. The application will enumerate when through Storefront Server. If user is added explicitly to the application visibilit...

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Citrix
Citrix
•added 2017/09/12 12:00 a.m.•27 views

App Layering: Supporting DFS File Shares

The ELM can only access a DFS namespace if SMB 1.0 is enabled on the servers. If SMB 1.0 is disabled, as is becoming more common, the ELM cannot access a DFS namespace directly. Attempts to test the connection will fail...

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Citrix
Citrix
•added 2017/08/04 12:00 a.m.•27 views

Citrix App layering: Recipe for USB Drivers With VMWARE Horizon View 5.X

Overview The purpose is to explain a process for getting USB Hardware related device drivers working in a Unidesk Layer in conjunction with software application that may require peripheral device support. Tested Devices This document utilize these kinds of devices in our testing: Dell USB Laser...

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Citrix
Citrix
•added 2017/05/25 12:00 a.m.•27 views

How to configure NetScaler to send proxy protocol to backend servers

This article describes how to configure NetScaler to send proxy protocol to backend servers. Background Proxy protocol was designed to chain proxies/reverse proxies without losing the client information. Client information refers to the client-ip address and port. Proxy protocol was developed by...

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Citrix
Citrix
•added 2017/05/10 12:00 a.m.•27 views

How to export log files from the Citrix Enterprise Layer Manager (ELM)

NOTE: These steps apply to AL prior to 2204. See CTX463786 for the new interface steps You can export logs for your Citrix Enterprise Layer Manager ELM, and send them to the Citrix Support. This article explains what log files are available for export, and which log files are useful for what kind...

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Citrix
Citrix
•added 2017/03/15 12:00 a.m.•27 views

How to Remove and Replace a NetScaler in High Availability (HA) Pair Setup

This article helps you address RMA replacements and includes instruction on how to backup configurations, upgrade or downgrade shipped software version, and setup of RPC password on NetScaler. Before you Begin Label all interfaces/cables prior to swap Requirements A Windows client or server with...

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Citrix
Citrix
•added 2016/12/06 12:00 a.m.•27 views

Prerequisite Failure Error When Upgrading from StoreFront 2.6 to 3.0

Prerequisite failure error when upgrading from StoreFront 2.6 to 3.0: An error occurred during installation. Please ensure all the required prerequisites have been installed and run the installer again...

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Citrix
Citrix
•added 2016/11/17 12:00 a.m.•27 views

Error: "Logon failure: the user has not been granted the requested logon type at this computer."

Under certain circumstances, the Citrix WEM Agent log may show the following message: "Exception - VuemEnvironmentalSettingsController.ExecuteEntityPolicySettings : Logon failure: the user has not been granted the requested logon type at this computer."...

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Citrix
Citrix
•added 2016/10/21 12:00 a.m.•27 views

How Do I Perform Complete SSL Certificate Monitoring and Management Using NetScaler MAS

NetScaler Management and Analytics System allows you to perform complete SSL Certificate monitoring and management operations from one single console. When a NetScaler appliance is discovered in MAS, all the certificates that reside on the NetScaler appliance also get copied to MAS. This gives MA...

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Citrix
Citrix
•added 2016/10/13 12:00 a.m.•27 views

How to Limit One Session Per User on NetScaler Gateway?

This article describes how to limit one session per user on NetScaler Gateway. Use case An administrator wants to ensure that at any point in time a given user can only have one active session with NetScaler Gateway. Administrators can use a session policy or the global NetScaler Gateway settings...

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Citrix
Citrix
•added 2016/09/30 12:00 a.m.•27 views

How to find the disk associated to a VM from XenServer CLI

While troubleshooting storage issues, we might need to get the VM's disk and its associated Virtual block devices . This article will help to get the desired details from the VM...

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Citrix
Citrix
•added 2016/09/29 12:00 a.m.•27 views

How to Capture a Network Trace from a XenServer Physical Interface, Virtual Bridge, and VM Virtual Interface

This article describes how to capture a network trace from a XenServer physical interface, Virtual Bridge, and Virtual Machine Virtual Interface...

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Citrix
Citrix
•added 2016/09/06 12:00 a.m.•27 views

Active Directory functional level 2012 Support in PVS

PVS 7.6+- It is not specifically stated in the System Requirements for PVS: http://docs.citrix.com/en-us/provisioning/7-6/pvs-requirements.html, but it is supported. When deploying XenDesktop/XenApp 7.6 in your environment and using PVS 7.6 as a means of provisioning, settingthe Functional Level ...

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Citrix
Citrix
•added 2016/08/09 12:00 a.m.•27 views

How to launch applications Using Windows 10 Edge Browser

Launch applications using Windows 10 Edge Browser...

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Citrix
Citrix
•added 2016/06/13 12:00 a.m.•27 views

Error: "Gateway data from the request and the authentication token are not matching"

The following warning is displayed in the Event Viewer: Gateway data from the request and the authentication token are not matching...

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Citrix
Citrix
•added 2016/05/30 12:00 a.m.•27 views

Deploying CloudBridge Virtual WAN in Virtual Inline Mode with Additional Internet Link

This article addresses the deployment of a CloudBridge Virtual WAN Appliance in Virtual Inline Mode, also known as One-Arm Mode or Policy Based Routing PBR Mode. Additional Resources CTX213584 - Deploying CloudBridge Virtual WAN in Virtual Inline Mode with Additional Internet Link...

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Citrix
Citrix
•added 2016/03/15 12:00 a.m.•27 views

How to Use sAMAccountName and userPrincipalName at Same Time for User Logon with Active Directory

This article describes how use sAMAccountName and userPrincipalName at same time for user logon with Active Directory. Background While authenticating with LDAP for NetScaler Gateway or any other resource behind the NetScaler, we can only access resources using either 'domain\username' or...

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Citrix
Citrix
•added 2016/02/24 12:00 a.m.•27 views

How to Set Up Windows ADFS Server to Test SAML Authentication with NetScaler Gateway

This article describes how to set up Active Directory Federation Services ADFS to integrate with NetScaler, test issues with SAML authentication using ADFS and exposes you to SAML authentication with NetScaler Gateway. Requirements Install Windows 2008 SP1 R2 configured in a domain 2008 R2 with S...

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Citrix
Citrix
•added 2016/01/08 12:00 a.m.•27 views

How Do I Configure Framehawk Support on NetScaler Gateway?

This article describes how to configure Framehawk support on NetScaler Gateway. Use Case With the increase of mobile users adopting tablets and smartphones, it is critical to ensure a rich virtual application and desktop user experience on Wi-Fi and cellular networks where network quality may be...

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Citrix
Citrix
•added 2015/12/21 12:00 a.m.•27 views

How to Configure Device Certificate on Citrix Gateway for Authentication

Adevice certificateverifies that a user device is allowed to connect to the internal network. NetScaler Gateway supports device certificates that enable you to bind the device identity to a public key. Notes : You must install NetScaler Gateway 10.1, Build 120.1316.e or later or 10.5.e.x or 10.5....

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Citrix
Citrix
•added 2015/10/27 12:00 a.m.•27 views

Cannot Reconnect to a Disconnected Session from a Wyse Client

If by any chance any sessions gets disconnected then while trying to reconnect to that session via Wyse terminals the desktop launches properly and the session remains active for only 10-15 sec and then disconnects automatically and this behavior continues. Everything works fine from the FAT...

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Citrix
Citrix
•added 2015/10/13 12:00 a.m.•27 views

SSL Error 61 - You have not chosen to trust Certificate Authority on Citrix Receiver for Windows

Citrix Gateway, formerly Citrix NetScaler Unified Gateway Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. The following error messagesare displayed for Receiver users accessing StoreFront or Web...

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Citrix
Citrix
•added 2025/05/27 12:00 a.m.•26 views

Cloud Netscaler console security advisory scan stuck on In Progress

Trying to run the security advisory scan from cloud.com but the scan and it looks like the previous three scans are not completing, It is stuck on "In Progress."...

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Citrix
Citrix
•added 2025/05/20 12:00 a.m.•26 views

GACS - App Configuration settings not being applied to HTML5 Client

App Configuration service GACS settings to disable options in the Toolbar for HTML5 client are not applied...

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Citrix
Citrix
•added 2025/05/12 12:00 a.m.•26 views

Not able to provision Adaptive Auth appliances

Adaptive Auth provision failed with error: Deployment provision failed...

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Total number of security vulnerabilities5000