5325 matches found
DHCP configurations for PVS
Citrix recommends DHCP configuration which ensures that a PVS target device receives the same IP address for all DHCP requests during its booted lifespan. The end result should be a target device using the same IP address it received at boot time, for the entirety of its booted lifespan. DHCP...
VMware vSphere 6 - Citrix Known Issues
Citrix is committed to ensuring compatibility with the latest VMware hypervisor releases. VMware released vSphere 6 in March 2015, vSphere 6 Update 1 in September 2015, vSphere 6 Update 2 in March 2016 and vSphere 6 Update 3 in March 2017. Basic compatibility testing has been performed between...
Citrix Director reports ICA Latency value as 0
ICA Latency value shows as 0 while ICA RTT shows correctly in Citrix Director. The issue is seen for ICA sessions coming via NetScaler. The issue may be seen for CVAD version 2112 and above. Get-CimInstance -Namespace root\Citrix\EUEM -Class Citrixeuem PowerShell output shows NetworkLatency as 0...
SSO logon to Director fail via Edge/Chrome/Firefox
SSO logon to Director fail when accessing from outside of Director server computer via Edge/Chrome/Firefox. IE or IE mode works fine and any browser on Director server works fine User get "An internal error has occurred" error even if credential is manually input...
Error when uploading the upload_compliance_result.xml file.
Error - 'You have not chosen to trust "Baltimore CyberTrust Root", the issuer of the server's security certificate.doHandshake failed! ' when uploading the uploadcomplianceresult.xml file...
Apache vulnerability CVE-2023-43622 CVE-2023-45802 CVE-2023-31122 in License Server 11.17.2.0 44000
Apache 2.4.57 contains vulnerabilities and is used in the License Server version 11.17.2.0 build 44000. Security scans may raise the following CVEs: CVE-2023-43622-https://vulners.com/cve/CVE-2023-43622Affects HTTP/2 CVE-2023-45802-https://vulners.com/cve/CVE-2023-45802Affetcs HTTP/2...
How to run a file system check XenServer root file system
This article describes how to run a File System check, the file system on XenServer Host in case where the file system is corrupted and need to be checked. To check and repair a file system in XenServer you can use the fsck command. Requirements XenServer Installation CD...
How to upgrade the SQL Server LocalDB (required for LHC) on the controllers
How to upgrade the local sql DB on the DDC's...
How to enable WebSocket on load balancing virtual server
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Azure MCS catalog update fails with FailedToStartImagePreparationVm - CreateUpdateVm-1 timed out
Unable to update a machine catalog for an Azure hosted MCS deployment. The MCS process fails early about 15% into the update The error message shows "Error - Terminated", and the action name is "MCUpdateMachineCatalog" The full stack trace is similar to this : TerminatedStack Trace: at...
Citrix License Telemetry FAQ
General License Telemetry Questions What was announced? In mid-November 2024, Cloud Software Group made changes regarding license telemetry for on-premises customer-managed environments which use the Citrix License Server: Starting with License Server 11.17.2 Build 40000, the on-premises...
NSC* ANNOUNCEMENT FOR CITRIX ADC(NETSCALER) MPX/SDX 14030 FIPS, 14060 FIPS, 14080 FIPS, 14000Z FIPS
Citrix Systems, Inc. announces a Notice of Status Change for the Citrix ADC NetScaler MPX 14030 FIPS, MPX 14060, MPX 14080 FIPS, MPX 14000Z FIPS, SDX 14030 FIPS, FIPS, SDX 14060 FIPS, SDX 14080 FIPS, SDX 14000Z FIPS Note: 14xxx FIPS upgrade SKUs and 14000Z FIPS upgrade SKUs for these models will ...
Intermittent Session Launch Failure with Active/Active StoreFront Server Groups
Users intermittently fail to receive ICA files from StoreFront when trying to launch a new session in the following circumstances all of the below conditions must apply: Multiple active StoreFront server groups are in use, connected by GSLB, configured either for direct access or authentication...
Citrix Xenserver 7.1CU2 to Citrix Hypervisor 8.2 upgrade gets stuck at Boot Screen for servers with HPE Smart Array
After the Host is booted into the installer kernel it gets stuck at following screen...
Allow Citrix Secure Access app for macOS to access device certificate without asking for system credentials every time
If device certificate check has been configured on ADC, then the client app Citrix Secure Access must provide the device certificate present in the Mac’s Keychain. Since the certificate is placed in “System Keychain”, macOS might prompt for system credentials every time the user logs on. To avoid...
Path DEAD on Newly Installed or Existing WAN Link on Citrix SD-WAN
After a new WAN link is added to Citrix SD-WAN, the WAN path state is shown as DEAD...
Launched App Stuck In 1 Monitor When 4 Or More Monitors Are Used
When Published Apps are launched through Workspace App and the Endpoint Device is using 4 monitors or more, they always open in the main screen monitor, and once the Published App is moved to another monitor and is maximized, the Published App goes to the original monitor where it started. Whethe...
SAML: Getting "Your account cannot be added with this server address" error when accessing Citrix Access Gateway Vserver FQDN on Citrix Workspace
Users will see "Your account cannot be added with this server address" error when accessing Citrix Access Gateway Vserver FQDN on Citrix Workspace...
Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 2
Package name:xms10.13.0.10212.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces:xms10.13.0.10129.bin Date:February, 2021 Languages supported:English US Readme version:1.00 Readme Revision History Version| Date| Change Description ---|---|--- 1.00| February, 2021| Initia...
XAPI Database Parsing Tool - Windows
Description This script applies an XML stylesheet to the XAPI database and creates a file that can be viewed in a web browser. The style sheet is an example of how data can be extracted from the database for quick offline troubleshooting and configuration analysis. Once the script has been ran...
Citrix CDFControl Tool
Description CDFControl is an event tracing tool geared towards capturing Citrix Diagnostic Facility CDF trace messages that are output from the various Citrix tracing providers. CDFControl v3.13.0.55 Created on: Mar 8, 2007 Updated on: December 10, 2024 Please note: You can download the required...
How to enable USB redirection for Citrix Receiver for Windows Store Edition
Objective This article describes how to enable USB redirection for Citrix Receiver for Windows Store Edition on Non Windows 10 S end points by installing USB redirection/monitor drivers which help in redirecting the devices, setting registry entries to set default redirection settings like allowi...
DSCheck Maintenance Assistant
Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Description DSCheck Maintenance Assistant is designed to facilitate...
StoreFront - Citrix Subscriptions Store service not starting up on one storefront server in server group
When launching a published application an error message israndomly seen . "Your apps are not available at this time. Please try again in a few minutes or contact your help desk with this information: Cannot contact Storefront" The issue is caused by subscription service store service not starting...
TLS handshake fails with any TLS LB VIP FIPS 9700 - Reset code 9811 from ADC
Cannot reach Netscaler Gateway Page FIPS Not able to form any TLS handshake with any LB VIP on ADC ADC sends REST with code :: 9811 Transmission Control Protocol, Src Port: 443, Dst Port: 62706, Seq: 4271, Ack: 860, Len: 0 Source Port: 443 Destination Port: 62706 Stream index: 0 TCP Segment Len: ...
ICA File Can't Be Launched by CDViewer for Specific User
Click the XenDesktop icon on StoreFront, IE11 doesn't invoke CDViewer to get through to XenDesktop. 2. Click the XenDesktop icon on StoreFront, Chrome 46.0 downloads the ICA file, clicking the downloaded ICA file doesn't invoke CDViewer to get through to XenDesktop. Usercan logon to same VDA...
App Shortcuts with Receiver for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. As a Receiver administrator, you can configure Receiver for Windows 4.x to automatically place...
How To Enable Citrix SD-WAN Auto MTU Detect Feature
This article describes how to enable Citrix SD-WAN auto MTU detect feature. Background Adding headers to packets affect the maximum transmission MTU size Downstream devices may do their own encapsulation as well e.g. VPNs The per packet delivery that the Virtual WAN provides is accomplished by...
"Attach a Smart Card Reader and Insert Your Smart Card to Log On" When Using Certificate Based Authentication in Native Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. "Attach a Smart Card Reader and Insert Your Smart Card to Log On" when using certificate based...
The Citrix License Server certificate is not in the Delivery Controller's trusted root store
License Server certificate not in the Delivery Controller's trusted root certificate store. This will impact Studio and Director managing and displaying information from the license server...
How to Monitor XenMobile Servers through SCOM
Citrix added IT infrastructure monitoring through SNMP in XenMobile Server 10.8. For details, see SNMP monitoring. You can use various monitoring applications that support SNMP monitoring. This section discusses how to use SCOM for monitoring your XenMobile Server nodes. SCOM is a part of the...
How to change the SSL ciphers from XenMobile server.
Procedure to changethe SSL ciphers from XenMobile server...
NetScaler Gateway 11.0 VPN Client and EPA Plug-in Does Not Work With Chrome Version 42 and Later
The Client and EPA Plug-ins don't work with the latest Chrome versions as support for NPAPI is disabled by default. The support will be deprecated entirely in Chrome version 45 in September 2015. From Chrome version 42, all NPAPI plugins will appear as if they are not installed. This will affect...
XenMobile Server is in recovery mode "application failed to start"
Could be observed in multiple scenarios 1. Unable to access one of the node in the cluster. 2. Server went into recovery mode while upgrading or applying patch 3. Server went into recovery mode when the database is not accessible 4. SQLserverran out of space for log drive Node in recovery mode an...
NetsCaler: Smart Card Authentication with EULA using nfactor
We need to do Smart Card Authentication on the NetScaler virtual server NetScaler Gateway or Load balancing and also we need the users to accept the End User License Agreement EULA before they could access the backend resource...
Provisioning Services and Daylight Saving Time
During a Target Device TD boot or reboot, after Daylight Saving Time DST but prior to any vDisk maintenance, you might notice that the TD system time is not consistent with the system time of the PVS Server. A user has reported the inability to log on to the domain. Log on with a local user accou...
Unable to enroll more than two devices per user to XenMobile Server
When trying to enroll an iOS device with an user account that already has 2 devices enrolled, the enrollment would fail during the 2nd profile installation, with the following error message :Profile installation failed -A connection to the server could not be established On Android, the same...
How to Enable AuthManager logging in Citrix Workspace App for Linux
This article describes the procedure to enable AuthManager daemon logging which is responsible for Authentication of the client with the WebInterface/Storefront. This will be useful in troubleshooting Authentication Issues...
How to attach USB drive as a local Storage on XenServer
To attach a USB drive as a local storage on XenServer Host...
How to reset root password of NetScaler SDX
This article describes how to reset the root password of NetScaler SDX running on XenServer. Note: If you are a XenServer user, do not refer to this article. Instead, see the XenServer documentation. Background For the XenServer component of a NetScaler SDX, a lost root password can be overwritte...
How to renew or request an SSL Certificate in Citrix Endpoint Management (XenMobile) Server
This article describes how to request or renew an SSL certificatefor Citrix Endpoint Management XenMobile Server...
How to Secure ICA Connection to VDA using SSL
To secure the ICA connection to VDA using SSL...
FAQ: Upgrading Operating System on Server Running StoreFront
Q: Is upgrading the operating system version on a server running StoreFront supported? A : Upgrading the operating system version on a server running StoreFront is not supported. Citrix recommends that you install StoreFront on a new installation of the operating system. All the servers in a...
Error: "Page Can't be displayed" When Connecting to StoreFront Through NetScaler Gateway
The following error is displayed when connecting to StoreFront through NetScaler Gateway: Page Can't be displayed...
How to Integrate StoreFront into Clientless Access Page from NetScaler When Using CVPN
This article describes how to use Clientless Access CVPN on NetScaler and integrate StoreFront published applications and desktops into the tabbed list...
How to Enable Debug Logging for Proxy Events on Citrix Cloud Connector
This article outlines the process to output additional debugging messages relating to proxy connectivity for the Citrix Cloud Connector to the Windows Event Logs. Note: If you are experiencing connectivity issues, run the Connectivity Check tooltoverify reachability proxy servers plus other Citri...
ADC13.1-How to use a data set to evaluate or check the IP address in the X-Forwarded-For header
This article describes how to use a data set to evaluate or check the IP address in the X-Forwarded-For header...
When Elastic layers are assigned to VDAs they may fail to attach if VDA's are launched from shutdown
Elastic layers intermittently fail to attach during session launch. Layers are assigned to VDAs not users Ulayersvc logs show the different group membership is determined during each launch Working: ActiveDirectoryInfoService: Machine Group SIDs: test\Domain Computers, test\group1, test\group2...
[NetScaler-AAA] The Radius action cannot be performed in nFactor auth
In nFactor auth, the Radius action is the second factor but cannot be performed. nFactor flow is simple and is like below: AAA vServer: DomainRadiusvS Login Schema: DualAuthSchema Authn Policy: DomainLDAPPol Expression: true Action: LDAPAct Next Factor if Success: RadiusPollable Login Schema:...