Driver Disk for Microsemi smartpqi 2.1.18-045 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Version ---|--- smartpqi| 2.1.18045 Issues Resolved In this Driver Disk Includes general enhancemen...

IPv6 Network Configuration Implementation with Citrix Virtual Apps & Desktops

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Unable to upgrade the Storefront from 7.15 LTSR CU7 to CU8; fails with "An error occurred during installation. Please ensure all the required prerequisites have been installed and run the installer again."

Unable to upgrade the SF from 7.15 LTSR CU7 to CU8; fails with "An error occurred during installation. Please ensure all the required prerequisites have been installed and run the installer again."...

Citrix Xenserver 7.1CU2 to Citrix Hypervisor 8.2 upgrade gets stuck at Boot Screen for servers with HPE Smart Array

After the Host is booted into the installer kernel it gets stuck at following screen...

EPA scan Fails. Error: Failed sending epaq

Error: Failed sending Epaq We will see following error in plugin logs: 2022-01-14 07:03:05.860 | Tid: 10876 | ERROR | nsstartepa | 1030 | Failed sending GET epaq. Return code: -4 2022-01-14 07:03:05.860 | Tid: 10876 | DEBUG | nsstartepa returning Failed sending epaq Following message will be seen...

Adding Physical Devices to Citrix Cloud using the Provisioning Devices Export Wizard. "No Devices Found to Export"

When attempting to add Physical Devices to Citrix Cloud using the Citrix Provisioning Devices Export Wizard. Getting a message "No Devices Found to Export" after selected the Device Collection to export. Note:Physical Devices can also be a VM that will not be in a Power Managed Catalog...

"Cannot complete request" when connecting to SAML enabled store externally in Multi-Domain environment

"Cannot complete request" error with SAML enabled store in Multi-Domain environment Two-way Trust is added for the two domains where Infrastructure servers StoreFront, Federated Authentication Server, etc. are in Domain A and Users are in Domain B that is two different domains. Azure AD is the...

Error: "SSL Error 61: You have not chosen to trust Certificate Authority.." with Online Plug-in

Error: "SSL Error 61: You have not chosen to trust 'Certificate Authority'..." When Launching Apps with Citrix Online Plug-in Users may be unable to launch apps with the Citrix Online Plug-in. The following error message appears: "Unable to launch your application. Contact your Helpdesk with the...

Users unable to relaunch the published applications, error "Citrix workspace will try to reconnect..."

Users get disconnected from their active published app session When attempting to relaunch the same app, they get a popup saying 'Citrix Workspace app will try to reconnect for xxx more minutes. Click Disconnect if you want to stop'...

SAML + LDAP using Nfactor gives error "You are not allowed to login. Please contact your administrator"

After hitting Netscaler for login, you are redirected to SAML and successfully login. Afterwards, you are redirected back to Netscaler and receive the error"You are not allowed to login. Please contact your administrator"...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 2

Package name:xms10.13.0.10212.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces:xms10.13.0.10129.bin Date:February, 2021 Languages supported:English US Readme version:1.00 Readme Revision History Version| Date| Change Description ---|---|--- 1.00| February, 2021| Initia...

Citrix Data Collection Tool - CDC

Pre-requisites PowerShell 4.0 and above .NET 4.0 and above Media FrameWork 5.0 and above PowerShell Execution policy set to RemoteSigned/Unrestricted/ByPass Task Scheduler should be enabled for the creation of tasks to be executed when triggers are defined. Administrator privileges Please note: Y...

Drag and then drop files between a Citrix session and a local endpoint

Citrix now supports Dragging and then dropping files between a Citrix session and a local endpoint. You can drag and then drop files, groups of files, directories, groups of directories, or a combination of files and directories to and from the same client on the session. This ability applies to ...

Citrix Supportability Pack

Citrix Supportability Pack v1.7.4 Created Date: Nov 23, 2015 Updated Date: July 04, 2024 Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools Description The Supportability Pack is a collecti...

XAPI Database Parsing Tool - Windows

Description This script applies an XML stylesheet to the XAPI database and creates a file that can be viewed in a web browser. The style sheet is an example of how data can be extracted from the database for quick offline troubleshooting and configuration analysis. Once the script has been ran...

Target device boot issue from PVS server - vDisk cannot be accessed (a).

When booting the target device from vDisk we get the following error on pre-boot screen: "vDisk cannot be accessed a."...

The SNI Feature of NetScaler Appliance

This article contains information about Server Name Identification SNI feature of the NetScaler appliance. Background The SNI feature is included starting with the NetScaler software release 9.2. Note : The SNI feature is not supported on the back end connections. For information on how to...

How to use StoreFront Multi-Site Aggregation to configure high availability

This article focuses on configuringhigh availability using StoreFront's Multi-Site Aggregation feature in case of standalone Virtual Apps and Desktops sites with identical published apps. This is not a disaster recovery solution however, it can be used as an alternative and it will be helpful in...

How to Allocate and Install Citrix NetScaler VPX Licenses

This document will provide a step-by-step guide on obtaining a Citrix NetScaler VPX license formerly ADC VPX. Requirements Contactmust be listed on company account withUnrestricted access...

Citrix Workspace App Launcher is unable to launch applications automatically with Apple Safari 12 or Application Enumeration failing through Safari 13.0.2 version via Citrix Access Gateway

Citrix Workspace App andCitrix Receiver cannot launchapplications automatically with Safari version 12...

Security Update for Citrix XenServer

Description of Problem A security issue has been identified within Citrix XenServer that may allow the malicious administrator of a guest VM to cause the host to crash. This issue affects Citrix XenServer 7.2 and Citrix XenServer 7.1 LTSR CU1. A CVE identifier is not presently available for this...

Application Shortcuts disappear when connecting to server where the profile already exists

When first logging into a server and the user profile is created for the first time, application shortcuts as configured in WEM appears on Desktop. Application shortcuts configured in WEM: Shortcuts created on desktop of new user profile: Shortcuts deleted after subsequent logins...

WEM Administration Console Agent list does not contain WEM Agents

Some or all WEM Agents do not appear in the Agent list within the WEM Administration Console. The Norskale Agent Service Event Viewer Logs on affected machines contain the following error: Level: Error Source: Norskale Agent service Event ID: 0 The creator of this fault did not specify a reason...

Secure Web cannot access external websites

Unable to browse external websites. Error " http 1.1 gateway timeout" on Secure Web. VPN mode : Full VPN Internal websites work fine...

How to Create a Perl Based Custom Monitor on NetScaler

This article describes how to create a Perl based Custom Monitor on NetScaler. Background The NetScaler appliance has a lot of different monitors inbuilt, but there are use cases these monitors do not cover. For this NetScaler supports monitors of type USER, which brings the possibility to run...

App Layering - Google Chrome / Chromium Recipe

Google Chrome by default will install into a user profile which is problematic for mass deployment in a layer. However Google does provide an “offline” installer that installs Chrome into “Program Files” and this installer should be used with Unidesk if installing into a layer. The default way...

How to enable or disable self help portal in XenMobile server

This article provides instruction on how to enable or disable access to the Self Help Portal SHP...

Citrix App layering: Recipe for USB Drivers With VMWARE Horizon View 5.X

Overview The purpose is to explain a process for getting USB Hardware related device drivers working in a Unidesk Layer in conjunction with software application that may require peripheral device support. Tested Devices This document utilize these kinds of devices in our testing: Dell USB Laser...

XenMobile : Control OS update policy FAQ

Control OS policy The Control OS Updates device policy lets you deploy the latest OS updates to supervised iOS devices. You can specify how frequently XenMobile checks the device OS and deploys updates. ​There are two options -: 1. Download Only This option will just download OSupdate and custome...

WEM Database Creation Error Message regarding "Path Specified" when creating WEM database

When attempting to create a WEMDatabase using the Database Management Utility Console, it failswith: "Database Creation Error" The Citrix WEM Database Management Utility Debug Log shows the following exception:"Exception - CreateVuemdb.Run : SqlDatabaseHelper. connection Error : 5133 | Directory...

Errors while launching HDX apps from Receiver/Secure Hub

When trying to launch any HDX applications from iOSor Android devices below error message is displayed. Error Message on iOS Devices:- Connection Error: Server Error; The Server disconnected the session. Error Message on Android devices: Cannot Connect : Error Connecting to the session reliabilit...

XenMobile Server is in recovery mode "application failed to start"

Could be observed in multiple scenarios 1. Unable to access one of the node in the cluster. 2. Server went into recovery mode while upgrading or applying patch 3. Server went into recovery mode when the database is not accessible 4. SQLserverran out of space for log drive Node in recovery mode an...

Citrix Receiver Installation NOT successful for 'XenApp Web Plug-in', error: 1612

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information After uninstalling Receiver for Windows, re-installation fails with the following error: Installation N...

StreamProcess.exe is consuming high CPU spike on PVS Servers.

The Streamprocess.exe was consuming high CPU on the PVS servers. The Perfmon suggested sustained spike in Kernel mode and process dumps revealed that we were waiting for the Packet Send & Receive...

Unable to enroll more than two devices per user to XenMobile Server

When trying to enroll an iOS device with an user account that already has 2 devices enrolled, the enrollment would fail during the 2nd profile installation, with the following error message :Profile installation failed -A connection to the server could not be established On Android, the same...

How Do I Perform Complete SSL Certificate Monitoring and Management Using NetScaler MAS

NetScaler Management and Analytics System allows you to perform complete SSL Certificate monitoring and management operations from one single console. When a NetScaler appliance is discovered in MAS, all the certificates that reside on the NetScaler appliance also get copied to MAS. This gives MA...

Published Windows Explorer does not retain icon size and layout settings with Profile Management enabled.

Under certain circumstances, users may find that some Windows Explorer settings are not retained after closing a published Windows Explorer session. These settings are saved in the registry under HKEYCURRENTUSER\Software\Classes\Wow6432Node\Local Settings\Software\Microsoft\Windows\Shell\Bags...

How to reset root password of NetScaler SDX

This article describes how to reset the root password of NetScaler SDX running on XenServer. Note: If you are a XenServer user, do not refer to this article. Instead, see the XenServer documentation. Background For the XenServer component of a NetScaler SDX, a lost root password can be overwritte...

How to renew or request an SSL Certificate in Citrix Endpoint Management (XenMobile) Server

This article describes how to request or renew an SSL certificatefor Citrix Endpoint Management XenMobile Server...

XML Parser and Core Services upgrade

Question: Security scan detected obsolete software Microsoft XML Parser and Microsoft XML Core Services MSXML 4.0. Do we need & use XML for Xenmobile? Can we remove or update XML? Answer: This specific item is a very common scan error that likely does not have anything to do with XenMobile. In fa...

Error: 403 forbidden | Post authentication when accessing through NetScaler Gateway

We see 403 forbidden error post authentication when accessing the apps through Netscaler Gateway...

Cannot Reconnect to a Disconnected Session from a Wyse Client

If by any chance any sessions gets disconnected then while trying to reconnect to that session via Wyse terminals the desktop launches properly and the session remains active for only 10-15 sec and then disconnects automatically and this behavior continues. Everything works fine from the FAT...

NetScaler Gateway Stuck at cgi/setclient After Log On

NetScaler Gateway stuck at cgi/setclient after log on...

Citrix Monitor: user logon time is really high due authentication time

When checking Citrix Director or DaaS Monitoring, on user's Logon Performance, we can see that the Average Logon Duration is high Checking in individual user's logon, Authentication time is really high for some users, what increases the average time...

XenServer - How to change the management IP addresses of all hosts in the pool

This article describes how to change the management IP address of all hosts in the pool...

ADC13.1-How to use a data set to evaluate or check the IP address in the X-Forwarded-For header

This article describes how to use a data set to evaluate or check the IP address in the X-Forwarded-For header...

[NetScaler] MPX LCD Display: Understanding Port Status Indicators

This article explains the meaning of the characters/icons shown on the NetScaler MPX LCD display...

CVAD2203 - MCS catalog update failure with error "Machine <MasterImageVM> is not found"

MCS catalog update failure - Error - Machine is not found Terminating Error: An error occurred while publishing the image. Stack Trace: at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.ThrowOnTerminatingErrorSdkProvisioningSchemeAction...

When Elastic layers are assigned to VDAs they may fail to attach if VDA's are launched from shutdown

Elastic layers intermittently fail to attach during session launch. Layers are assigned to VDAs not users Ulayersvc logs show the different group membership is determined during each launch Working: ActiveDirectoryInfoService: Machine Group SIDs: test\Domain Computers, test\group1, test\group2...

ELM 2409 || SMB share not working after ELM upgrade from 2403 to 2409

After migrating to new release and upgrading to version 2409 the SMB share is not longer connecting, this appears to be causing lots of crashfiles to generate which overt he week caused the applayering platform to stop functioning all together until the crash files were cleared...