5325 matches found
PVS | Error Id: XDDS:A6D8C1E7 - Unable to add Target Device to Catalog
Attempting to add Target Devices will return the following error: "The virtual machine with Mac Address in the selected Device Collection could not be found in any available connection". In View Details the following information is present: Error Id: XDDS:A6D8C1E7 Exception: DesktopStudioErrorId ...
Workspace App for Windows appears for AllAccount although only one store is configured
Citrix Workspace App for Windows appears for all accounts although with just one store configuration. Workspace App should appear like this if only one store is configured...
The new feature "Use existing identity pools to create identities for MCS-provisioned machines"
For quick deploy, it should be 1 to 1 mapping for identity pool to MCS catalog...
How to hide desktop viewer toolbar
Instructions on how to hide desktop viewer toolbar...
Incorrect license usage shown in Endpoint Management
In-use license counts in the Endpoint Management console do not match the actual number of licenses being utilized...
Logoff Windows 10 ICA session takes about 5 minutes
Logoff Windows 10 ICA session takes about 5 minutes, but console has no issue...
The "Power Status" of all VDAs are displayed as "Unknown"
In DaaS management, the "Power Status" of all VDAs was displayed as "Unknown",Power control startup, shutdown, restart, etc. could not be performed. Also, when power control was executed, the log on the Citrix side would show "Success".However, the power action was not executed on the Azure VDA...
Recommended number of Cloud Connectors for Citrix Cloud deployment.
A guideline for deploying Cloud Connectors to ensure optimal performance and reliability of Citrix Cloud services...
The status of VDA machine was "Stopped" instead of "Stopped (Deallocated)" on Azure Portal
The following behavior was confirmed for dedicated machines created using Azure on-demand provisioning. - If shutdown the target VM within the OS, the status will be "Stopped" on Azure Portal. If it is "stopped", it will be subject to Azure pay-as-you-go billing. - If the target VM is from the...
After upgrade to 14.1 ADC GUI response is slow resulting in operation timeout with tacacs auth
After upgrading Citrix ADC to version 14.1-8.50 from version 13.1, users are facing management GUI access issue with Tacacs authentication. Almost all pages are opening very slowly and are giving error Operation timeout. Disabling RbaOnResponse resolves the issue as a workaround...
Citrix DaaS: Single sign-on (SSO) not working after enabling FAS
In the DaaS environment, Single sign-onSSO did not work after enabling FAS, and users were prompted to enter credentials. FAS was enabled with Azure AD as IDP in a single-domain environment. Event ID 105, 120 and 121 logged on the FASServer,indicated that the Certificate wasissued by the Windows...
Endpoint Managment - How to add local apps to Android dedicated device home screen.
How to add local apps to Android-dedicated device home screen...
Cloud Japan - Failed to execute "Get-XdAuthentication" cmdlet
This issue happens within Citrix Cloud Japan environment. While executing "Get-XdAuthentication" cmdlet, "AuthenticationFailed" error is logged...
UPM : User profile do not load on VDI or Application launch
User profile does not load on logon andCitrix User Profile Management logs following error. UserIsMemberOfGroup: Group name was not found! Please correct the misconfiguration...
Published name of the private desktop displays old name
Published name of the private desktop still displays old name even after changing it according to CTX249917...
"The given key was not present in the dictionary" error when adding machine to machine catalog
"The given key was not present in the dictionary" error occurs when adding a machine to the machine catalog using the same name with that of a deleted VM. ---------------------------------------------------------------------------------------------- StudioErrorId : ExceptionThrown Reason :...
SDX Device Crypto Virtual Functions 0
This article guides how to deal with the issue with Crypto Virtual Function related error on SDX platform...
How does tcp buffering work?
This article explains the TCP buffer size on Netscaler...
NetScaler ns.log Files not Compressed NSCALLHOME-252
Issue : ns.log Files not Compressed root@ns cat /etc/newsyslog.conf | grep ns.log /var/log/ns.log 600 25 $D00 Z...
How is the system limit of service/service group/vserver calculated on NetScaler
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What is the parameter doppler under show system parameter
What does the doppler parameter mean ? show system parameter | grep -i doppler Doppler: ENABLED...
Meaning of deviation parameter under NetScaler monitor setting
This article explains the function of deviation parameter under NetScaler monitor setting...
SNMP system uptime is refreshed to 0 after 497 days.
Symptom: SNMP oid ofsysUpTime OID: 1.3.6.1.2.1.1.3 is refreshed after 497 days. The time in hundredths of a second since thenetwork management portion of the system was last re-initialized...
Difference between normalvalue and thresholdvalue under SNMP configuration
This article explains the difference between thresholdValue and normalValue under SNMP configuration...
What is the maximum length of a log entry in var/log/ns.log
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Citrix Analytics: Unable to edit Notification Alert settings to add Citrix Performance adminis
You may be unable to edit Notification Alert settings to add Citrix Performance administrators...
How is current Established connection calculated on Netscaler vserver/service
This article illustrates how the established connections are calculated under Netscaler vserver/service monitoring...
What is maximum HTTP header length on NetScaler
This article explains the maximum HTTP header length on NetScaler...
QUIC protocol configuration
QUIC protocol configuration...
How to modify knowledge-based question on Netscaler Gateway
This article illustrates how to modify the KB Knowledge-based question on Netscaler Gateway...
How to cancel pending power actions
One or more of the pending power actions in the queue to be marked as canceled andcannot be canceled once they have started to be processed by the hypervisor...
Is it required to change settings on the SFside when the configuration of DNS server changes?
It is not required to change settings on the StoreFront side when the the configuration of DNS server changes...
StoreFront - Citrix Credential Wallet Service Error Event Id "9"
Multiple StoreFront servers are configured as a Server Group. The below Error Event ID 9 is logged in StoreFront servers. ----------------------- Source: Citrix Credential Wallet Service Event ID: 9 Description: An unexpected error occurred retrieving the credentials. -----------------------...
The ICA file will be downloaded when launching resources in browser
The ICA file may be downloaded when launching the resource from a browser...
Endpoint Management - Devices do not receive Secure Hub push notifications.
Devices not receiving console commands, including Secure Hub push notifications and forced policy refreshes. Selective and full wipes are successful...
The VDI screen does not display properly when used with Third-party remote connection application
Connecting to the client via a Third-party remote connection application, Then connecting through ICA, the VDI screen is not displayed correctly...
Android 14 - Google Zero Touch (ZrT) Enrollment Issues
Unable to enroll Galaxy devices running Android 14 through zero-touch enrollment. Currently, the following models are affected: Galaxy S22, S23 Galaxy A33, A34, A52s, A53, A54...
Mouse cursor flickers when dragging publish app Explorer
The mouse cursor flickers when dragging the publish app Explorer. The issue doesn't happen if using window mode...
Citrix Workspace App Shows "Unable to connect to the server."
When starting the Citrix Workspace App, may receive an error message that shows "Unable to connect to the server."...
How to change the ELM disk from unmanaged to managed on Microsoft Azure
This article will provide you with the steps required to change the ELM disk from unmanaged to managed using Microsoft Azure and Citrix App Layering...
The installer will exit because this version of Citrix Workspace App is already installed.
When trying to install the latest version of Citrix Workspace app for Windows, the following pop-up appears and installation failed. "The installer will exit because this version of Citrix Workspace is already installed."...
Microsoft Teams 2.1 supported for VDI/DaaS
Information Overview Microsoft has released new Teams for VDI in early December 2023. The new version of Teams has been re-implemented and promises improvements in performance, memory consumption, usability, and security. Here is a link to some information about the new Teams -...
Citrix FAS - Failed to connect to Citrix Cloud
When using the Federated Authentication Service FAS administration console to connect a FAS server to Citrix Cloud, the following error message is shown. Error Message: "Failed to retrieve your customers, reload the page and if it still fails contact customer support."...
How to construct "Deployment Rules' for the REST API request to add and update the Public APP Store
This document is to record an easier method to construct the field 'Deployment Rules' in the RESTAPI request to add and update the APP in the Public APP Store...
Can't sign in to workspaces with SAML using custom domains
Can't sign in to workspaces with SAML using custom domains, When try to access the custom domain URL get the error "Unable to Process Your Request, There was an unexpected error"...
Microsoft Security Update Validation Report December 2023
Microsoft’s December 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Restoration with backup file doesn't work issue
Restore by backup file does not work correctly in NetScaler...
CVAD 2203 CU4 VDA may experience BSOD With BugCheck code 0x96 INVALID_WORK_QUEUE_ITEM
VDA may randomly experience a BSOD with BugCheck code 0x96 INVALIDWORKQUEUEITEM The issue is seen after the installation of 2203 Cumulative Update 4...