Driver Disk for Qlogic qla2xxx 10.02.11.00-k - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- qla2xxx| Fibre Channel HBA/Storage Controller|...

Driver Disk for Intel ice 1.11.17.1 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's ice driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- ice| Ethernet/NIC| 1.11.17.1 Issues resolved in this...

SDX management error "Packets per second value cannot be less than 1"

On SDX, when making changes to instance settings or licensing, the error "Packets per second value cannot be less than 1" is displayed...

Cannot redirect class=02 device from generic USB channel with 'policy restricted' message shown

The class=02 device cannot be redirected from generic USB channel and the 'policy restricted' message is shown on toolbar - device tab, although 'Allow: Class=02' was specified in the 'Client USB device redirection rules' policy and client device registry 'DeviceRules'...

How To: Configure Multi Factor Authentication (MFA) for NetScaler (ADC) administration.

Configure Multi Factor Authentication MFA to harden security login for NetScaler administration...

SNMP trap events are not logged after "set snmp alarm **** -logging ENABLED"

SNMP trap events are not logged after "set snmp alarm -logging ENABLED" configured...

Unable to access NetScaler via SSH. SSH daemon process not running or able to start.

Device not accessible via SSH. Admin GUI actions that require SSH i.e. Generate Tech Support Bundle, Ping, simulated CLI do not work, shows error ""errorcode":"2138","message":"Not authorized to execute this command","severity":"ERROR"" Unable to access device via SCP. sshd process not running an...

Unable to change ciphers or SSL parameters on SSL Bridge virtual server.

No option is available to change ciphers or SSL parameters on SSLBRIDGE type virtual server...

New catalog creation fails with error, "Invalid configuration for device '0'."

Unable to create new MCS catalogs with the image created via the ELM. The error being seen is. 15:15:38:91700,3852,3228,Citrix.MachineCreation.exe,0,MachineCreationServiceHCL,,0,,1,Error,"Create VM 'test-applay001' Failed with error PluginUtilities.Exceptions.ManagedMachineGeneralException: Inval...

Client drive not mapping after reconnection

Client drive mapped via CDM disappeared after reconnecting by session reliability...

NITRO API commands not working, request times out.

NITRO API endpoint is not working, the requests sent to the NSIP timeout without a response...

Virtual keyboard automatic popup feature might not work properly due to API limitations

Virtual keyboard automatic popup feature might not work properly due to API limitations...

Delete first entry from URL path using responder

Delete first entry from URL path using responder...

Citrix Provisioning Services Target Device Displays Incorrect Windows Time

Target Devices may display the incorrect time. The Device time differs from that of the domain controllers. The symptoms can vary but include: 1. The inability to login to the Target Device 2. The Device domain Trust Relationship breaks. 3. VDA registration continues to fail...

Service Continuity doesn't work on CWA ChromeOS version 2312 or older

Service Continuity doesn’t work when using Citrix Workspace App for ChromeOS version 2312 or older. The Service Continuity banner doesn’t show up in case of Cloud outages on Citrix Workspace App for Chrome OS. This occurs even when Service Continuity is enabled via Google Admin Console for the...

Citrix HDX サービスが 2 月 29 日にクラッシュします

2月29日にプロセス WebSocketService.exe がクラッシュしています。...

[NetScaler-Gateway] iOS CWA cannot connect to Store, 500 Internal Server Error 43549

You may encounter the issue when login with iOS workspace app, user cannot connect to StoreFront after login NetScaler gateway. In nstrace, you can observe the following symptom: 1. NetScaler responds iosc cookie to client: POST /nf/auth/webview/done HTTP/1.1...HTTP/1.1 200 OKSet-Cookie:...

After upgrading to 13.1 49.x build , the PE CPU significantly increases after running for some time

You may observe the following issues when you're running the below version 13.1 52.x/14.1 17.x and using hundreds of admin partitions: All newnslog files have a very small time range, for example, 1-5 seconds. nsconmsg -K newnslog -d setime start time Fri Sep 8 03:25:28 2023 end time Fri Sep 8...

Unable to delete versions of vdisks after creating a new merged base

Unable to delete previous versions of a vdisk after merging to a new base. No Target devices were using those versions but Delete was greyed out...

CVAD 1912: User logoff process appears to lock logoff/logon process

The User logoff process is stuck while processing the WMIPrvse and PicaDm...

Citrix Workspace app timeout Notification is shown

After the end user logon Citrix DaaS session using native Citrix Workspace app, if there is no activity within the Citrix Workspace app window for the specified interval of time, Citrix Workspace app timeout Notification will be shown. The Warning Message is "Your session is about to expire. You...

How To: Allow traffic only from specific IPs or subnets.

Create a Responder policy that will block access to bound virtual server depending on source IP or source subnet of the client, so that the resource is only accessible from specific IPs and specific subnet IPs...

When adding machines, the default value of account names start with was incorrect.

When trying to add machines to a catalog in the Citrix DaaS manage page, on the "Machine Identities" page of the "Add machines" wizard, optionally, you can specify what the account names start with. It is expected that the default account names set in the text were the number of maximum existing...

Microsoft Security Update Validation Report March 2024

Microsoft’s March 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

PowerShell logging feature is available in Web Studio

This article describes the new feature "PowerShell logging" in Citrix DaaS Web Studio...

Driver Disk for Qlogic fastlinq 8.74.0.2 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.74.0.0 qede| 8.74.0.0 qedf| 8.74.0.2 qedi| 8.74.0.0 qedr|...

"Failed to launch application" with Citrix Workspace App for Chrome OS version 2402.

Users encounter the "Failed to launch application" error message when attempting to start a desktop session using Citrix Workspace App for Chrome OS version 2402. This behavior is observed when initiating sessions from a delivery group that contains non-English characters while the Service...

How to remove a node from a cluster in on-premise Endpoint Management

This guide provides step-by-step instructions on how to remove a node from your on-premise Endpoint Management cluster. The process involves shutting down the node intended for decommission. The Endpoint Management system's Hazelcast service will then recognize the node as inactive and...

Citrix Hypervisor Security Update for CVE-2023-39368 and CVE-2023-38575

Description of Problem Intel has disclosed several security issues affecting certain Intel CPUs. Although these are not vulnerabilities in the Citrix Hypervisor product itself, for the convenience of our customers we are providing a hotfix that includes updated Intel microcode to mitigate these C...

Citrix SDWAN Security Bulletin for CVE-2024-2049

A vulnerability has been identified that impacts Citrix SD-WAN Affected Versions: The vulnerability affects the following supported versions of Citrix SD-WAN SD-WAN Standard/Premium Editions on or after 11.4.0 and before 11.4.4.46 Summary: SDWAN contains the vulnerability mentioned below...

Error "The system is currently unavailable" while logging into Citrix Director with smart card

You get the Error "The system is currently unavailable. Please try again later or contact your administrator." while logging into Citrix Director with smart card. The issue is not seen when logging in via username and password. Dmc Service error Citrix.Dmc.Common.ConfigurationException: No sites...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 13

Package name: xms10.14.0.11306.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11222.bin, xms10.14.0.11121.bin, xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin,...

Get License, Hardware and Platform details from API call

Get the output of Hardware, platform and License via API...

Fail to install Probe Agent 2311

2311 Probe Agent can not be installed with the error in following screenshot...

Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 6

Package name: xms10.15.0.10624.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10517.bin, xms10.15.0.10417.bin, xms10.15.0.10327.bin, xms10.15.0.10220.bin, and xms10.15.0.10125.bin Date: March 2024 Languages supported: English US Important notes about this...

Cannot Create Catalog from Azure VM with Trusted Launch Enabled

Error Attempting to create a catalog using an Azure Trusted Launch enabled image results in the following error: "CreateTerminatingError in operation PreparingMasterImage with message Error starting machine. Security type of VM is not compatible with the security type of attached OS Disk." Soluti...

CWA 2203 CU5 | ALT key remains activated after CTRL + ALT + DEL

Using CTRL+ALT+DEL results in the ALT key remaining activated. Following inputs will either open menus or add "Alt" in front of the pressed letter/key...

Failed to install Remote PowerShell SDK on Cloud Connector machine

Failed to install Remote PowerShell SDK on Cloud Connector machine. Error message "Connector Machine detected. SDK's cmdlets are not supported on Cloud Connectors." was shown...

Driver Disk for Cisco fnic 2.0.0.90-252.0 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.90-252.0 Issues...

Citrix Provisioning - Converting An Existing vDisk From BIOS To UEFI

Converting an existing BIOS vDisk into UEFI vDisk for future PVS Target Device support...

DSR mode- Permanently High packet CPU Usage (100%) is seen in the Primary

Packet CPU usage remains consistently at 100% High Loopback traffic is observed on the node...

Citrix Provisioning - Farm Is Already Configured Option Missing From Wizard After Upgrade

After running the PVS installer for 2311 or greater the configuration wizard runs as expected. When running the wizard the console user is only presented with 2 options when configuring the database parameters: 1. Join Existing 2.Create Farm The Farm is already configured option is no longer...

Error message "Invalid URL entered" while configuring Okta as an identity provider

Error message "Invalid URL entered" while configuring Okta as an identity provider...

Driver Disk for Cisco enic 4.5.0.7-939.23 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- enic| Ethernet/NIC| 4.5.0.7-939.23 Issues resolved in...

SecureMail 24.2 for iOS unable to connect to exchange server

When a user on iOS updates their installed version of SecureMail to 24.2, it no longer syncs with on-prem exchange server. Error in SecureMail logs as follow s: "Secure Mail: The connection to the server timed out. Please try again in a few minutes."...

PVS- 2203 CU2 || slow performance in Windows

Customer is seeing slow Windows logon and Windows is very sluggish after logon...

Warning:Table chb_State.Workers object definition does not match the expected reference schema

The Site test Report shows a warning "Table chbState.Workers object definition does not match the expected reference schema" CDF traces captured from the DDC while running the Ste test show the below messages:...

App Layering - Set Static MAC Address on a Packaging Machine

By default an App layering packaging machine will use DHCP to assign an IP address. There is no built in mechanism to change this behavior to use a statically assigned IP. To work around this, a manually assigned MAC address can be set on a VM Template in your hypervisor. Then an IP address can b...

SSH Public Key - No supported authentication methods available (server sent public key)

Citrix ADC: SSH is not working...

Idle session timeout warning message does not display in ICA session

The below idle session timeout warning message is not displayedbefore the idle ICA session is disconnected. The idle session timeout warning shows up in RDP session on the same VDA. The Idle session timers are configured via RDSH policy. The issue is only seen in ICA session when HDX Adaptive...