[NetScaler-Gateway] iOS CWA cannot connect to Store, 500 Internal Server Error 43549

You may encounter the issue when login with iOS workspace app, user cannot connect to StoreFront after login NetScaler gateway. In nstrace, you can observe the following symptom: 1. NetScaler responds iosc cookie to client: POST /nf/auth/webview/done HTTP/1.1...HTTP/1.1 200 OKSet-Cookie:...

Unable to delete versions of vdisks after creating a new merged base

Unable to delete previous versions of a vdisk after merging to a new base. No Target devices were using those versions but Delete was greyed out...

After upgrading to 13.1 49.x build , the PE CPU significantly increases after running for some time

You may observe the following issues when you're running the below version 13.1 52.x/14.1 17.x and using hundreds of admin partitions: All newnslog files have a very small time range, for example, 1-5 seconds. nsconmsg -K newnslog -d setime start time Fri Sep 8 03:25:28 2023 end time Fri Sep 8...

CVAD 1912: User logoff process appears to lock logoff/logon process

The User logoff process is stuck while processing the WMIPrvse and PicaDm...

Citrix Workspace app timeout Notification is shown

After the end user logon Citrix DaaS session using native Citrix Workspace app, if there is no activity within the Citrix Workspace app window for the specified interval of time, Citrix Workspace app timeout Notification will be shown. The Warning Message is "Your session is about to expire. You...

How To: Allow traffic only from specific IPs or subnets.

Create a Responder policy that will block access to bound virtual server depending on source IP or source subnet of the client, so that the resource is only accessible from specific IPs and specific subnet IPs...

When adding machines, the default value of account names start with was incorrect.

When trying to add machines to a catalog in the Citrix DaaS manage page, on the "Machine Identities" page of the "Add machines" wizard, optionally, you can specify what the account names start with. It is expected that the default account names set in the text were the number of maximum existing...

Microsoft Security Update Validation Report March 2024

Microsoft’s March 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

PowerShell logging feature is available in Web Studio

This article describes the new feature "PowerShell logging" in Citrix DaaS Web Studio...

How to remove a node from a cluster in on-premise Endpoint Management

This guide provides step-by-step instructions on how to remove a node from your on-premise Endpoint Management cluster. The process involves shutting down the node intended for decommission. The Endpoint Management system's Hazelcast service will then recognize the node as inactive and...

Driver Disk for Qlogic fastlinq 8.74.0.2 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.74.0.0 qede| 8.74.0.0 qedf| 8.74.0.2 qedi| 8.74.0.0 qedr|...

"Failed to launch application" with Citrix Workspace App for Chrome OS version 2402.

Users encounter the "Failed to launch application" error message when attempting to start a desktop session using Citrix Workspace App for Chrome OS version 2402. This behavior is observed when initiating sessions from a delivery group that contains non-English characters while the Service...

Citrix Hypervisor Security Update for CVE-2023-39368 and CVE-2023-38575

Description of Problem Intel has disclosed several security issues affecting certain Intel CPUs. Although these are not vulnerabilities in the Citrix Hypervisor product itself, for the convenience of our customers we are providing a hotfix that includes updated Intel microcode to mitigate these C...

Citrix SDWAN Security Bulletin for CVE-2024-2049

A vulnerability has been identified that impacts Citrix SD-WAN Affected Versions: The vulnerability affects the following supported versions of Citrix SD-WAN SD-WAN Standard/Premium Editions on or after 11.4.0 and before 11.4.4.46 Summary: SDWAN contains the vulnerability mentioned below...

Error "The system is currently unavailable" while logging into Citrix Director with smart card

You get the Error "The system is currently unavailable. Please try again later or contact your administrator." while logging into Citrix Director with smart card. The issue is not seen when logging in via username and password. Dmc Service error Citrix.Dmc.Common.ConfigurationException: No sites...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 13

Package name: xms10.14.0.11306.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11222.bin, xms10.14.0.11121.bin, xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin,...

Fail to install Probe Agent 2311

2311 Probe Agent can not be installed with the error in following screenshot...

Get License, Hardware and Platform details from API call

Get the output of Hardware, platform and License via API...

Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 6

Package name: xms10.15.0.10624.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10517.bin, xms10.15.0.10417.bin, xms10.15.0.10327.bin, xms10.15.0.10220.bin, and xms10.15.0.10125.bin Date: March 2024 Languages supported: English US Important notes about this...

CWA 2203 CU5 | ALT key remains activated after CTRL + ALT + DEL

Using CTRL+ALT+DEL results in the ALT key remaining activated. Following inputs will either open menus or add "Alt" in front of the pressed letter/key...

Cannot Create Catalog from Azure VM with Trusted Launch Enabled

Error Attempting to create a catalog using an Azure Trusted Launch enabled image results in the following error: "CreateTerminatingError in operation PreparingMasterImage with message Error starting machine. Security type of VM is not compatible with the security type of attached OS Disk." Soluti...

Failed to install Remote PowerShell SDK on Cloud Connector machine

Failed to install Remote PowerShell SDK on Cloud Connector machine. Error message "Connector Machine detected. SDK's cmdlets are not supported on Cloud Connectors." was shown...

Driver Disk for Cisco fnic 2.0.0.90-252.0 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.90-252.0 Issues...

Citrix Provisioning - Converting An Existing vDisk From BIOS To UEFI

Converting an existing BIOS vDisk into UEFI vDisk for future PVS Target Device support...

Citrix Provisioning - Farm Is Already Configured Option Missing From Wizard After Upgrade

After running the PVS installer for 2311 or greater the configuration wizard runs as expected. When running the wizard the console user is only presented with 2 options when configuring the database parameters: 1. Join Existing 2.Create Farm The Farm is already configured option is no longer...

Error message "Invalid URL entered" while configuring Okta as an identity provider

Error message "Invalid URL entered" while configuring Okta as an identity provider...

DSR mode- Permanently High packet CPU Usage (100%) is seen in the Primary

Packet CPU usage remains consistently at 100% High Loopback traffic is observed on the node...

Driver Disk for Cisco enic 4.5.0.7-939.23 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- enic| Ethernet/NIC| 4.5.0.7-939.23 Issues resolved in...

SecureMail 24.2 for iOS unable to connect to exchange server

When a user on iOS updates their installed version of SecureMail to 24.2, it no longer syncs with on-prem exchange server. Error in SecureMail logs as follow s: "Secure Mail: The connection to the server timed out. Please try again in a few minutes."...

PVS- 2203 CU2 || slow performance in Windows

Customer is seeing slow Windows logon and Windows is very sluggish after logon...

Warning:Table chb_State.Workers object definition does not match the expected reference schema

The Site test Report shows a warning "Table chbState.Workers object definition does not match the expected reference schema" CDF traces captured from the DDC while running the Ste test show the below messages:...

App Layering - Set Static MAC Address on a Packaging Machine

By default an App layering packaging machine will use DHCP to assign an IP address. There is no built in mechanism to change this behavior to use a statically assigned IP. To work around this, a manually assigned MAC address can be set on a VM Template in your hypervisor. Then an IP address can b...

SSH Public Key - No supported authentication methods available (server sent public key)

Citrix ADC: SSH is not working...

Idle session timeout warning message does not display in ICA session

The below idle session timeout warning message is not displayedbefore the idle ICA session is disconnected. The idle session timeout warning shows up in RDP session on the same VDA. The Idle session timers are configured via RDSH policy. The issue is only seen in ICA session when HDX Adaptive...

http2MaxRxResetFramesPerMin of nshttp_default_internal_apps can be set 0 on 13.0 Build 92.21.

http2MaxRxResetFramesPerMin can be set 0 on 13.0 Build 92.21 in the following situation. - HA pair's Secondary. - Running clear config. nshttpdefaultinternalapps is not binded as default and also not enabled HTTP2 option, so it's very unlikely to be affected...

Citrix Director reports ICA Latency value as 0

ICA Latency value shows as 0 while ICA RTT shows correctly in Citrix Director. The issue is seen for ICA sessions coming via NetScaler. The issue may be seen for CVAD version 2112 and above. Get-CimInstance -Namespace root\Citrix\EUEM -Class Citrixeuem PowerShell output shows NetworkLatency as 0...

Microsoft Security Update Validation Report February 2024

Microsoft’s February 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Authentication fails through Remote Power shell SDK

Authentication fails through Remote Power shell SDK whenupper case and lower case are present in the Customer ID...

"The published application you requested failed to start"

User unable to launch the published application "The published application you requested failed to start. The Citrix Server is unable to process your request to start this published application. Please try again. If the problem persists, contact your administrator."...

FAS not working - FAS Event 104 on VDA

FAS not working, event 104 generated on VDA: S104 Identity Assertion Logon failed. Failed to connect to Federated Authentication Service: UserCredentialService Address: fas.domainIndex: 0 Error: The caller was not authenticated by the service. Server stack trace: at...

Published apps are not displaying content of local file when opened via FTA launcher of CWAforLinux

When opening local files using File Type Association FTA launcher of CWA Linux, the corresponding application launches fine, but with blank document instead of showing the content of the local file...

Clicking "Allow" in "Open Citrix Workspace Launcher" does not redirect to the next page

In Windows 11, go to the Workspace app for website in Edge and click on "Detect Citrix Workspace app" and you will see the "Open Citrix Workspace Launcher" prompt. Clicking "Allow" at that prompt does not redirect to the next page. Auto Redirection to Desktop/App list via Gateway stuck in "Detect...

Some keyboard shortcuts may not work when external Windows keyboard is used along with CWA for iOS

When using external Windows keyboard attached to iOS device, you may not be able to use some keyboard shortcut combinations in Citrix session. Examples: Use of 'Windows key' may not give desired result. Cannot highlight multiple items files in explorer or cells in a spreadsheet by keeping 'Ctrl'...

端末からVDIへファイルをコピーする途中で、他の操作によりクリップボードを更新すると、ファイルコピーが終了

FAT端末からVDI環境へファイルコピー中に、他の操作他の内容をコピー、スクリーンショット採取などによりクリップボードを更新すると、特にエラーが表示されずにコピーが途中で終わってしまいました。...

No License consumption after changing the License type

After changing the License type to concurrent the Licenses were not consumed License usage showed as 0 Used...

[NetScaler] Multicast packets may cross members within LA channel on SDX with i40e NICs

On a Fortville NIC SDX platform with i40e driver. When LA channel is configured with 10G or 25G NICs and is assigned to a NetScaler VPX. The VPX may receive unexpected multicast packets that was sent by itself through another member of the LA channel. Such as VRRP control plane messages. The...

Conversion Manager 8.3.1 - For Citrix Hypervisor 8.2 Cumulative Update 1

Who Should Install This Update? This Conversion Manager virtual appliance update is for customers who use the Conversion Manager feature of Citrix Hypervisor 8.2 CU1. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.1-vpx-conversion-8.3.1.xva ---|--- Description| This fil...

Intermittent error "An existing connection was forcibly closed by the remote host" on Citrix DAAS.

Intermittently session launch fails for Citrix Daas . If the user tries a few times it may be possible to launch an application or desktop. The failure reason is recorded as "Connection Timeout" . This error may also be seen . "Failed to connect to the server for your session ''NameofApplication'...

New machines are created in default OU rather than OU specified during catalog creation

MCS machines created from DaaS studio are getting created in default computer OU, rather than the OU selected during catalog creation...

Unable to create DataSet using IPv4 CIDR format using GUI

When attempting to add a dataset via the GUI AppExpert Data Sets - Add, users may encounter a failure accompanied by the error message - "Value entered is not an IPv4." Note: This error message specifically occurs when the subnet mask value n is greater than 28 a.b.c.d/n...