5314 matches found
StoreFront Shows Blank Icons for Published Applications
StoreFront shows blank icons for the published applications. This issue occurs after introducing a new secondary store in the environment. If we clear out the icon cache and reset IIS storeWeb\AppData\CtxsWebProxyIconCache, the issue gets fixed temporarily...
FAQ: Citrix Secure Gateway/ NetScaler Gateway Secure Ticket Authority
Note : The same principles and concepts holds good for NetScaler Gateway as well. This article answers some frequently asked questions regarding the Citrix Secure Ticket Authority STA. The questions are divided into following four categories: Overview Q: What is the Secure Ticket Authority? Q: Wh...
How to Reset NetScaler MAS to Default Configuration
Citrix ADM, formerly NetScaler MAS This article describes how to reset NetScaler MAS to default configuration...
PVS targets experience BSOD: IRQL Not Less or Equal on targets created using XDSW when booting for the first time
PVS Target devices created using Xendesktop Setup Wizard are running in toa blue screen of death issue. The error message displayed on the BSOD screen shows the following message: Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for yo...
Managing Printer Deployment Using Layers in the Unidesk Environment
While many brokering and persona management solutions provide mechanisms to manage printer deployment, you might find it easier to use Unidesk layers. Unidesk layers provide a flexible mechanism for managing printer deployments for different groups of users. When you use Unidesk layers to deploy...
How to Configure Default Device Access Behavior of Workspace app for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149for more information. Citrix Virtual Apps and Desktops, formerly XenDesktop, fits the enterprise need to bring both VDI and...
Unable to Delete Resources: There is currently an active background action
When attempting to delete hosting infrastructure either a Connection or Resources fromCitrix Studio, the following message appears: "Resources "Local storage" cannot be deleted because they are being used by the following Machine Catalogs and/or background actions:..." Background To avoid...
Error: "Management Interface: vDisk Properties were Lost" on Provisioning Services
Creating a vDisk fails before completion and displays the following error message: "Management Interface: vDisk properties were lost."...
XenServer Security Update for CVE-2025-58147 and CVE-2025-58148
Severity: High Description of Problem Several issues have been identified in XenServer 8.4 that may allow privileged code in a guest VM to compromise or crash the host. These issues have the following identifiers: CVE-2025-58147 CVE-2025-58148 Affected Versions These issues affect XenServer 8.4...
Windows Virtual Delivery Agent for CVAD and Citrix DaaS Security Bulletin CVE-2025-6759
Severity - High Description of Problem A vulnerability has been identified that impacts Virtual Delivery Agent for Windows used by Citrix Virtual Apps and Desktops and Citrix DaaS. Affected Versions: The vulnerability affects the following supported versions of Windows Virtual Delivery Agent for...
XenServer Security Update for CVE-2024-36350 and CVE-2024-36357
Severity: Medium Description of Problem AMD has disclosed several security issues affecting AMD CPUs. These CPU hardware issues may allow code in a guest VM to infer some active memory content of another VM that is running on the same host. Although these are not vulnerabilities in the XenServer...
Newly published App-V applications are not visible to end users
After most recent upgrade of Web Studio users are not able to see newly published App-V packages/applications. This issue affects only newly published App-V applications...
ADC-13.1-How to support multiple domain SSO to StoreFront with user "distinguishedName" attribute
How to support multiple domain SSO to StoreFront from NetScaler with user "distinguishedName" attribute...
Citrix Daas - CVAD - How to Migrate vCenter 7.x to 8.x Without Losing Citrix Configurations
This article provides a step-by-step guide on how to migrate vCenter 7.x to a new vCenter 8.x environment without losing Citrix configurations, ensuring a seamless transition and minimizing downtime, while maintaining the integrity of existing virtual infrastructure and Citrix settings...
LVDA is getting unregistered after the upgrade to 2402 LTSR
Unable to launch the Linux Published desktop with below error VDA is going to unregister state based on the VDA side logs and CTXVDA service is not starting...
WEM External task not working when "run script " selected
External task configured using below option for "run script" In the WEM logs we could see below error 12:14:13 PM Warning - VuemExternalTaskExecutor.ExecuteExternalTask : External Task - Create User Cache Folder Id:3 - Unable to validate target file existence... 12:14:13 PM Exception -...
Microsoft Edge taskbar icon may not appear when it is launched through Local App Access
When Microsoft Edge is launched in an ICA desktop session through Local App Access LAA, Microsoft Edge icon may not appear in Windows taskbar of the session. In the situation, if end user makes a mouse click on the background Windows desktop in the session, the foreground Microsoft Edge window wi...
CWA 2402 - Client attempts to connect to VDA on SSL but VDA is not SSL enabled
Unable to launch applications internally, and the error is - cannot connect to the . Ports 1494 and 2598 are open from Client to VDA. Client attempts to connect to the VDA over UDP/TCP 443...
NetScaler Responder Policy not working as expected when LB is configured to use AAA
Having defined a Responder Policy for use and binding it to a Load Balancing virtual server, you find that Policy Hits are seen and Responder Action used only when no Authentication Host is configured on the Load Balancer. When using the Load Balancer with an Authentication Host configured for us...
Intelligent Build to Lossless monitoring
Monitoring Intelligent Build to Lossless can be done via the Graphics status indicator: If more in-depth monitoring is needed, an in-session Intelligent Build to Lossless visual indicator can be enabled for the session. This indicator is turned off by default. When enabled, it will display a visu...
CWAL 2311 | Failed to register YUBI key on VDA desktop
Failed to register Yubi Key in workspace app for Linux.http://webauthn.io/webauthn.io registration works and onlyhttps://webauthn.me/debuggerwebauthn.me site registration fail...
How to Test USB Device Driver Compatibility Using RDP Remote FX USB Redirection
To troubleshoot USB devices that may not function correctly using Citrix Generic USB Redirection. Such as devices that work correctly when redirected using Single User Desktop OS VDAs, but may not work correctly in Multiuser Server VDAs. A useful troubleshooting step is to test redirecting the...
On Prem || FAS 2402 LTSR || FAS with intune certificate
Impacts and limitations of FAS with Intune certificate...
Citrix Virtual Apps and Desktops 2407 : Sophos Endpoint Agent gets loaded into ICA user session
Published app sessions are getting loaded with Sophos Endpoint Agent. This is seen under Workspace app Connection Center. Sophos Endpoint agent is getting loaded into all the Citrix ICA sessions. Citrix Workspace app Connection Center shows the "Sophos Endpoint Agent - Notification Icon". Sophos...
Netscaler sends Syslog messages for SSL Handshake with ””
Syslog messages sent from the NetScaler to the external Syslog Server includes unexpected occurrence of "\n" Interestingly, a pattern is seen where ”\n” is seen periodically after every 6 messagesor similar Need to know if this a normal behavior or it's an issue...
NetScaler Enters Grace Period After Reboot for 5 to 10 minutes
NetScaler Enters Grace Period After Reboot "Running in Grace. System will lose capacity after" for sometime...
XenServer - Potential performance issues on imported Windows VMs
When importing Windows VMs into XenServer, for example by using the Conversion Manager virtual appliance or the OVF import functionality in XenCenter, in some circumstances these VMs may not have been optimized for peak performance, as they may be missing certain Viridian optimization flags. If y...
Microsoft Security Update Validation Report February 2025
Microsoft’s February 2025 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
ShareFile Support changes on Citrix Endpoint Management (CEM) Integration
Important Notice: Impact of ShareFile Support changes on Citrix Endpoint Management CEM Integration Citrix Endpoint Management CEM offers robust integration with ShareFile, enhancing secure file sharing and collaboration. However, it's crucial to understand that the continued functionality of the...
Prepare for Citrix Hypervisor 8.2 Cumulative Update 1 End of Life
Citrix Hypervisor 8.2 Cumulative Update 1becomes End of Life onJune 25, 2025. Plan to upgrade to XenServer 8.4 before this date. For more information about XenServer 8.4, see What's New. Key changes in XenServer 8.4 Licensing Only XenServer Premium Edition socket licenses are supported with...
Upcoming changes for Citrix DaaS to remote hypervisor communication
Citrix DaaS service is migrating the communication channel used to access some Hypervisors. This migration will result in a more stable and higher performing connection. This transition will be performed on a rolling basis starting in Q1 2025...
Duplicate or Excessive Data in the Site Database May Cause Delivery Controller Performance Issues
The Citrix Broker Service experiences memory usage spikes, with memory consumption increasing significantly over a short period. This may lead to degraded performance or instability on the Delivery Controller. Affected Environments : CVAD environments with manually provisioned VDAs or PVS VDAs...
Netscaler Gateway: ERR_CONNECTION_RESET when Accessing Gateway Vserver
When accessing Netscaler Gateway, we see ERRCONNECTIONRESET on the browser. Further, when we take a packet capture on Netscaler, we can see the Netscaler resetting the connection with Reset Code Window 9821. Further on checking the reason for this reset, we can understand this is due to the SSL...
Hotfix XS82ECU1078 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1. All customers who are affected by the issues described inCTX692065 - XenServer and Citrix Hypervisor Security Update for CVE-2024-45818should install this hotfix. Note: This hotfix is...
WEM : Application shortcut display blank white icons
On the WEM Agent, custom application shortcut icons uploaded to the WEM Service are displaying as blank white icons...
Netscaler High Availability issues
Introduction This article provides a list of Knowledge Base resources on how to investigate, troubleshoot, and prevent the most common issues with Netscaler High Availability HA. Overview of the Issue NetScaler High Availability HA offers seamless failover capabilities to maintain uninterrupted...
How to Create an ICA File with Minimal Parameters
To create an ICA file with minimal parameters set, complete the following procedure: 1. Download theICA file from this article. 2. Copy the content from this file into anICA file. 3. Update theusername orpassword parameter with the relevant username and password that you use in your environment...
Unattended Installation of XenServer Tools
This article describes about the unattended installation of XenServer Tools using Microsoft’s Windows Installer program, msiexec. Background XenTools delivered with XenServer 6.1 version are able to make use of Microsoft’s Windows Installer program, msiexec. One of those is a way to install...
Vdisk shows “No Server” for size in the PVS Console
When viewing a vdisk in the PVS Console the size will show as "No Server". The following error also appears when using XenDesktop Setup Wizard: A required PVS server in the selected site is offline or there is no server assigned to a required store...
Citrix CDFControl As Service
The CDFControl utility is an event tracing controller or consumer for capturing Citrix Diagnostic Facility CDF trace messages displayed from various Citrix tracing providers. It is intended to troubleshoot complex Citrix-related issues, parse filter support, and collect performance data. To...
Citrix Provisioning Server - Console User Domain Authentication Failure
While trying to connect to the server console from outside of the PVS server domain you may see an error: "Unable to connect to the Domain Controller if any or the default rootDSE. Error code: 21071225, message: Access is denied. Exception from HRESULT: 0x80070005 EACCESSDENIED, provider:." The P...
Removing maintenance mode from hosting connection fails (after certificate thumbprint update)
After the SSL certificate is updated on vCenter, updated the cert SSL thumbprint on for DaaS using remote powershell SDK 2. We put the Hosting Conneciton in maintenance mode to achieve above. 3. Updated the certificates on Trusted People store of Cloud Connectors. 4. This causes all the catalogs...
KeyNotFoundException message is shown in storefront event log
The exception message below is thrown out in the event log of storefront VM. An unexpected error occurred retrieving the credentials. System.Collections.Generic.KeyNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=bcc12aa61934e089 The given key was not present in the...
How to create a custom log when a user 'logs in' or 'logs out' of the Gateway session.
Demonstrate on Citrix Gateway How to create a custom log when a user 'logs in' or 'logs out' of the Gateway to a Storefront session...
[NetScaler-Azure] NetScaler may RESET TCP connections randomly, RESET Code: 8201
NetScaler on Azure, you may observe that some TCP connections can be RESET by NetScaler unexpectedly, RESET code is 8201. For more information about Reset code, please see:Citrix ADC NetScaler Reset Codes reference...
How to run a file system check XenServer root file system
This article describes how to run a File System check, the file system on XenServer Host in case where the file system is corrupted and need to be checked. To check and repair a file system in XenServer you can use the fsck command. Requirements XenServer Installation CD...
Catalog Creation or Change Master Image fails when attempting to create ProvVM
Machine Creation Services actions, such as catalog creation, master image change, or adding additional VMs, may error unexpectedly for failure to create image preparation machine. CDF traces may indicate one of the following: "Error: creating virtual machine failed. AzureWriter-1 timed out while...
VMs fail to boot with error: "SR_BACKEND_FAILURE_46, The VDI is not available"
VMs fail to boot with error: SRBACKENDFAILURE46 ; The VDI is not available opterr='INTERNALERROR', 'Syserror\\n "/var/run/nonpersistent/forkexecd/executecommandgeterrc83846.log: Too many open files"';...