5316 matches found
How to Remove a DVD Drive from a XenServer Virtual Machine
This article describes how to remove a DVD drive from a XenServer virtual machine...
Troubleshooting common issues with XenServer clustered pools and GFS2 SRs
XenServer uses GFS2 to make thin provisioning available by using block-based storage devices that are accessed through iSCSI software initiator or Hardware HBA. This article provides a guide for troubleshooting common issues when GFS2 SRThin Provisioning is being used in XenServer or Citrix...
Error: "Execute Commands failed" When Enabling AppFlow from NetScaler MAS
Enabling AppFlow from NetScaler MAS fails with the error message: Execute Commands failed. Config logs /var/mps/log/mpsconfig.log: Wednesday, 10 Jan 18 11:55:20.075 -0500 Error 1 SSH Command Timed out on Wednesday, 10 Jan 18 11:56:20.080 -0500 Error Main SSH: Failed to connect on Wednesday, 10 Ja...
How to fix App Layering tasks stuck at "Stalled" status
Tasks stuck in ELM management console stuck in a "Stalled" state...
How to Set Up Office with App Layering (Recipe)
Citrix App Layering - Microsoft Office Overview Microsoft Office is an application that is generally easy to install into a layer, and, if it will be used by itself, there are no complexities other than activation. If your organization's requirements are more complicated, then there will be more...
Error code 0x00007E, BSOD, When Creating vdisk - BNIStack Failed, Network Stack Could Not Be Initialized
While capturing a new vdisk using the imaging wizard software you receive a BSOD. This occurs after the first reboot when the master image VM is switched to boot from the network via the local BIOS. The details of the stop error are: BNIStack failed, network stack could not be initialized. Error...
XenMobile Analyzer Tool
The new XenMobile Analyzer Tool is a cloud-based solution that allows XenMobile administrators to diagnose issues proactively and in real time. XenMobile Analyzer environmental checks can identify device issues, user enrollment issues, and authentication issues. Numerous use-cases and deployment...
How to Add SQL Database Connections to XenMobile Server
This article describes how to add / increase additional SQL database connections from XenMobile. By default XenMobile Server 10.x has 50 database connections to SQL database. Note: Please be sure that your SQL Server has enough resources RAM & CPU to handle the additional load on the server prior...
XenServer Security Update for CVE-2025-58147 and CVE-2025-58148
Severity: High Description of Problem Several issues have been identified in XenServer 8.4 that may allow privileged code in a guest VM to compromise or crash the host. These issues have the following identifiers: CVE-2025-58147 CVE-2025-58148 Affected Versions These issues affect XenServer 8.4...
NetScaler-How to return a customized error page when the LB is Out Of Service
How to return a customized error page when the LB is Out Of Service in NetScaler...
2402 LTSR target device stuck initializing while checking the status of Hybrid joined machines
...
Master image not visible while creating or updating MCS catalog
While creating a new catalog or updating an existing catalog, new Master image created on the vSphere hosting is not visible...
Citrix Provisioning - Configuration Wizard fails after upgrade to 2503
PVS Configuration Wizard fails with errors after PVS upgrade to version 2503. ConfigWizard.log located in C:\ProgramData\Citrix\Provisioning Services\Log on the PVS Server shows: ERROR:SqlException caught, Number = 207, Message = Invalid column name 'isXsProxyConfigRequired'. Updating server...
Kerberos KNOB stopped working
The KNOB “nsapimgr -ys arg1=1 -ys call=nsenablepreferredkrbetype” no longer works after upgrading from 13.1 to 14.1...
Enabling Core Dump Collection with ABRT on RHEL/CentOS
This KB outlines the steps to enable core dump collection for Linux VDA modulesctxgfx etc using the ABRT Automatic Bug Reporting Tool framework on RHEL/CentOS systems...
Published Desktop Randomly Disconnects with Event ID 1 - ICA Client (Vanadium)
Users running on thin clients using the maximum supported monitors for the device, each at at the maximum supported resolution, may be disconnect from the Published Desktop at random.At the time of the disconnect the endpoint device event log records: Event ID 1 from source ICA Client Vanadium wi...
An error occurs when specifying the license server by IP address in Citrix Studio
In Citrix Studio, select Licensing from the left-hand tree and click Change License Server, when entering IP address in the "Change License Server" window that appears, the message "Connected to a trusted server" is displayed. However, when returning to Studio, the error message "Cannot connect t...
Licensed uberAgent still shows Evaluation Version splash screen at login
An operating system with uberAgent installed continues to show a splash screen during user login, stating the agent is running an Evaluation Version. The uberAgent.log file shows messages similar to the following: 2024-12-06 13:50:25.560 +0100,INFO ,WORKGROUP,SRV2016$,6372,LicenseCheck,Starting...
VDA Installer Only Displays Splash Screen then Closes
When installing the workstation VDA, the Installer Splash Screen appears for a second then disappears. Nothing is logged in the installer logs There are no crashes reported in the eventlogs DebugView shows the installer exits with status Code: 1 Using the Citrix VDA Cleanup Utility Tool does not...
Session Launch Failure Issue when Anti Keylogging is enabled [Windows 11 24H2 Update]
On Windows endpoints with the most recent Windows 11 24H2 update, session launches may encounter failures when the anti-keylogging feature App Protection is enabled. This issue is attributed to the changes in Windows system APIs leveraged by App Protection features...
Performance issues with Intel GPUs and Citrix Workspace App
Customers using the Citrix Workspace App with Intel Arc GPUs and Intel GPU driver version 4824 could experience performance issues and lag The performance issues are present in Intel Arc A-series GPUs and Intel Core Ultra with built-in Arc GPUs, for example: Intel Arc A-Series Graphics Intel Arc...
waf signature false positive
Enabled the WAF signature 82. Firefox user will trigger signature rule 998998 CVE-2022-21907 and blocked the access by WAF...
How to Capture a Network Trace for a PVS Target Device
This article describes how to capture a target-side network trace from a Provisioned Services PVS machine. Requirements Hypervisors: XenServer 5.x XenServer 6.x VMware ESX 4.x VMware ESXi 5.x Hyper-V 2012 Or Physical Environment including but not limited to HP/IBM/Dell/Cisco target devices...
NSC: NetScaler (Citrix ADC) MPX/SDX 26000Z-50S, MPX 15000Z-50G FIPS
Citrix Systems, Inc. announces a Notice of Status Change for the NetScaler Citrix ADC MPX/SDX 26000Z-50S, MPX 15000Z-50G FIPS The tables below explain the NetScaler Citrix ADC life cycle management milestones as well as important information regarding dates and options during this period. The dat...
Citrix Workspace app timeout Notification is shown
After the end user logon Citrix DaaS session using native Citrix Workspace app, if there is no activity within the Citrix Workspace app window for the specified interval of time, Citrix Workspace app timeout Notification will be shown. The Warning Message is "Your session is about to expire. You...
Removing maintenance mode from hosting connection fails (after certificate thumbprint update)
After the SSL certificate is updated on vCenter, updated the cert SSL thumbprint on for DaaS using remote powershell SDK 2. We put the Hosting Conneciton in maintenance mode to achieve above. 3. Updated the certificates on Trusted People store of Cloud Connectors. 4. This causes all the catalogs...
NetScaler EPA scan fails on Mac OS Client
EPA scan fails on Mac OS client only, libs folder is missing in /Library/Application Support/Citrix. Note: Where the symbol indicates the relevant Mac OS user's home directory path...
Store Front Server Group Server is not reachable. Configuration settings might be out of date.
When observing the Server Group in the StoreFront management console, for each Server Member server the notification "Server is not reachable. Configuration settings might be out of date." is displayed with a red exclamation point icon. When initiating propagation theStoreFront management console...
How to disable/enable a service (LB, GSLB, etc.) using the NetScaler's CLI
How to disable/enable a service LB, GSLB, etc. using CLI...
Checking PVS targets for processes with high disk reads
In PVS environments when weak target device performance is encountered, slow boot, slow application opening, there are a several places to check for insights into the source of the problem. One common source ofweak target device performance is an unexpected volume of read requests from target...
How to capture a full memory dump from a PVS target running on Azure
This article will cover the steps necessary to prepare an Azure VM running PVS to be able to capture a full memory dump...
How to configure Image portability service to migrate an Image to Azure Cloud?
How to configure Image portability service to migrate an Image to Azure Cloud?...
Secure Hub shows an error and fails to connect after upgrading to a fixed firmware build to address CVE-2020-8299/ CVE-2020-8300
Secure Hub shows an error and fails to connect after upgrading to a fixed firmware build to addressCVE-2020-8299/ CVE-2020-8300. Users can no longer log in to Secure Hub or if already logged in cannot refresh policies...
Citrix Endpoint Management AutoDiscovery Service Migration FAQ
What Changed? On April 15th Citrix Legacy AutoDiscovery Service Records were migrated ads.xm.cloud.com to discovery.cem.cloud.us What will we see on first Logon? 1. Citrix Active Discovery Service ADSUI→ shows no domain claimed After login will see no domains in ADS UI when they first logon. No...
XenMobile - Moving from LDAP to LDAPS
I am planning to turn on LDAPS on our XenMobile servers in the DMZ. We are being sure to open port 636 from our firewall to allow proper LDAPS traffic to flow. I understand there is one additional step to be performed prior to making the switch. I believe I need to export the root certificate fro...
How To Remove Old Session Recording Files From File Server And Database
As a part of normal maintenance, use the REMOVE command with additional switches to purge the database and the file structure of files. The purged files are based on the number of days configured using the RETENTION parameter For further information on the commands used in this article see the...
PVS targets experience BSOD: IRQL Not Less or Equal on targets created using XDSW when booting for the first time
PVS Target devices created using Xendesktop Setup Wizard are running in toa blue screen of death issue. The error message displayed on the BSOD screen shows the following message: Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for yo...
How to Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
Cloud Admins: Run the Cloud Health Check InstructionsandInstallationSelect Cloud Health Check from the dropdown OnPrem Admins: Run the Citrix Scout Health Introduction to Citrix Scout After running the CHC or Scout depending on your environment begin troubleshooting common root causes: 1. Check V...
How to Configure Default Device Access Behavior of Workspace app for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149for more information. Citrix Virtual Apps and Desktops, formerly XenDesktop, fits the enterprise need to bring both VDI and...
How to Export and Install an SSL Certificate for StoreFront to Use HTTPS
This article explains how to export your existing SSL certificate, import the certificate to another StoreFront server, bind the certificate to Internet Information Services IIS, and configure StoreFront for HTTPS connections. This article assumes the following typical scenarios: You have created...
How to fix Citrix DNE Installation and Other Issues
Citrix Gateway, formerly Citrix NetScaler Unified Gateway Citrix Virtual Apps, formerly XenApp, fits the enterprise need to bring legacy apps into a cloud management environment. This article describes how to fix Citrix DNE installation and other issues. Background Citrix Deterministic Network...
Error: "Management Interface: vDisk Properties were Lost" on Provisioning Services
Creating a vDisk fails before completion and displays the following error message: "Management Interface: vDisk properties were lost."...
XenServer Security Update for CVE-2024-36350 and CVE-2024-36357
Severity: Medium Description of Problem AMD has disclosed several security issues affecting AMD CPUs. These CPU hardware issues may allow code in a guest VM to infer some active memory content of another VM that is running on the same host. Although these are not vulnerabilities in the XenServer...
Windows Virtual Delivery Agent for CVAD and Citrix DaaS Security Bulletin CVE-2025-6759
Severity - High Description of Problem A vulnerability has been identified that impacts Virtual Delivery Agent for Windows used by Citrix Virtual Apps and Desktops and Citrix DaaS. Affected Versions: The vulnerability affects the following supported versions of Windows Virtual Delivery Agent for...
After updating MCS Catalog no changes are made to the VMs in the catalog
MCS catalog can be updated with a new master image with no errors. Howver when the VMs are rebooted from the DAAS console the VMS are not updated with the new image...
Citrix Daas - CVAD - How to Migrate vCenter 7.x to 8.x Without Losing Citrix Configurations
This article provides a step-by-step guide on how to migrate vCenter 7.x to a new vCenter 8.x environment without losing Citrix configurations, ensuring a seamless transition and minimizing downtime, while maintaining the integrity of existing virtual infrastructure and Citrix settings...
WEM External task not working when "run script " selected
External task configured using below option for "run script" In the WEM logs we could see below error 12:14:13 PM Warning - VuemExternalTaskExecutor.ExecuteExternalTask : External Task - Create User Cache Folder Id:3 - Unable to validate target file existence... 12:14:13 PM Exception -...
On Prem || FAS 2402 LTSR || FAS with intune certificate
Impacts and limitations of FAS with Intune certificate...
Citrix Virtual Apps and Desktops 2407 : Sophos Endpoint Agent gets loaded into ICA user session
Published app sessions are getting loaded with Sophos Endpoint Agent. This is seen under Workspace app Connection Center. Sophos Endpoint agent is getting loaded into all the Citrix ICA sessions. Citrix Workspace app Connection Center shows the "Sophos Endpoint Agent - Notification Icon". Sophos...