5325 matches found
Machine catalog updates failure with error the master VM as an invalid configuration
VMWARE Hypervisor When updating a particular machine catalog with a new master image, the operation fails early on with one of the following: "action name: updatemachinecatalogprovisiningscheme" "action name: MCUpdateMachineCatalog" Error : The master VM as an invalid configuration Same issue...
Published Desktop session stuck at grey screen on session launch
Published Desktop session stuck at grey screen on session launch. You may see Citrix CTXUVI error events in Windows system Event logs with ID 1003/1005 on Citrix VDAs CTXUVI Driver Injection failure...
Your Logon Has Expired. Please Log on Again to Continue
Whenspecific users logon to Storefront Workspace App for web without Netscaler gateway, after typing the username/password, the below error appears: Your logon has expired. Please log on again to continue...
PVS Configuration Wizard Crashes applying configuration
The PVS Configuration Wizard crashes and exits when applying configuration settings at the end of the wizard. This is visible in PVS Server application event logs, event IDs 1026 and 1000. Faulting application name ConfigWizard.exe...
Apache vulnerability CVE-2006-20001 CVE-2022-36760 CVE-2022-37436 in License Server version 11.17.2
Apache/2.4.54 contains vulnerabilities and is used in the Citrix License Server version 11.17.2 build 41000. Security scans may raise the following CVEs: CVE-2006-20001 CVE-2022-36760 CVE-2022-37436...
Failed to Publish FAS Certificate Template with "RPC server unavailable. 0x800706ba"
Failed to publishFAS certificate Template with"An error occurred: CCertAdmin::GetCAProperty:RPC server unavailable. 0x800706ba". On Domain Controller,there is an error message in Event Log "RPCCAUTHNLEVELPKTINTEGRITY"and EventID is 10036...
the PVS Target VMs cannot boot due to the following error message: --- Stop Code: SYSTEM THREAD EXCEPTION NOT HANDLED What Failed: CVhdMp.sys
The PVS Target VMs cannot boot due to the following error message: Stop Code: SYSTEM THREAD EXCEPTION NOT HANDLED What Failed: CVhdMp.sys...
Crash Reporter Utility for Citrix Virtual Apps and Desktops
About This Release This is an early technical preview release v1.0.0.2 of the Crash Reporter utility. This release has not been tested extensively and is not supported. Please send any feedback using the link in Contact Information section. Where to download ? Certain legacy Citrix tools are now...
CVE-2019-9548 - Citrix Application Delivery Management (ADM) Agent Security Update
Description of Problem A vulnerability has been identified in Citrix Application Delivery Management Agent that could allow an unauthenticated attacker with network access to the management agent interface to obtain sensitive information. Disclosed information could be used for privilege escalati...
Collect a complete memory dump on a MCS (non-persistent) machine on XenServer (Citrix Hypervisor)
This article outlines the steps to collect complete memory dump on a MCS non-persistent machine on XenServer Citrix Hypervisor. Often we are not able to get the memory dump in instances where MCS provisioned VDAs show behaviors like unresponsiveness/hang. The reason being the machine fails to sav...
How to Factory Reset SDWAN 210-LTE without management access
Factory Reset 210 appliance when management access is not available...
Error: "Backup Failure: Could not find required XVA" on NetScaler SDX
After upgrading NetScaler SDX and Netscaler VPX firmware to any newer version you will get daily notifications about backups failing: For Example the Log Message is as below: Local0.Error 10.xx.xx. svmevent: GMT : EVENT BACKUPFAILED : 127.0.0.1:BackupFailure: - Could not find required XVA for...
Android Secure Mail Error "THE VPN SERVICE HAS FAILED TO CONNECT"
Secure Mail users receive an error : The VPN service has failed to connect. In the Secure mail logs we find : "2017-03-21T15:30:42.260+0800","MDX-ErrorCodes","WARNING 3","ErrorCodes = 507 507 = Vpn "2017-03-21T15:30:43.946+0800","MDX-ErrorCodes","WARNING 3","ErrorCodes = 602 602 = VpnFailedOption...
Unable to access Worx Store and getting errors "could not load store"
On iOS Device while accessing store "cannot complete your request" error message. On Android while accessing store getting error message while accessing store "could not load store" SecureHub Logs "2017-02-02T16:09:51.998+0400","SecureHub","ERROR...
How to Capture SSL Master Keys When Running an nstrace on NetScaler
This article describes how to capture SSL master keys when running an nstrace on NetScaler Background From NetScaler 11.0-66+ and 11.1/12.0 all builds, the "start nstrace" command has a new parameter, -capsslkeys, with which you can capture the SSL master keys for all SSL sessions. If the...
Slow initial page load when connecting to Storefront after upgrading to 2411/2503
After installing StoreFront 2411/2503, connections made to the landing page for a Storefront Store i.e. https://example.com/Citrix/XenAppWeb, users experience a 6 second delay before the logon page fully loads...
NetScaler-13.1-How to limit the IP subnets to access LB vServer with responder policy in NetScaler?
How to allow only specified IP subnets to access LB virtual server with responder policy in NetScaler?...
Browser is prompted to install Citrix Workspace lite.
Receiving prompt to install Citrix Workspace lite when accessing store URL When accessing workspace we see that as Citrix workspace lite However, the installed app is Citrix Workspace app...
Citrix Workspace App - RemotePC ICA session freezes intermittently
Users may experience a session freezing issue while working on the ICA session to Remote PC. They may also see black screen on the console of the Remote PC with unresponsive keyboard and mouse after disconnecting from the ICA connection. The machine can be recovered only by rebooting the Remote P...
CVAD - Published app in windowed mode disappears offscreen when minimized
After launching non-seamless app, if the app gets minimized, the user unable to restore it back. The non-seamless app minimizes and disappears and cannot be retrieved unless the user invokes the task switcher with hotkey combinations. The issue also occurs when using RDP initial app testing...
Unable to run WSL2 on the W11 VDI machine
When customers attempt to install the WSL 2 Ubuntu distribution on Windows 11 VDIs , they encounter the following message: Installing, this may take a few minutes. Error observedWslRegisterDistribution failed with error: 0xe000020b Error: 0xe000020b null...
Session Launch Failure Issue when Anti Keylogging is enabled [Windows 11 24H2 Update]
On Windows endpoints with the most recent Windows 11 24H2 update, session launches may encounter failures when the anti-keylogging feature App Protection is enabled. This issue is attributed to the changes in Windows system APIs leveraged by App Protection features...
XenServer and Citrix Hypervisor Security Update for CVE-2024-45817
XenServer and Citrix Hypervisor Security Update Description of Problem An issue has been identified that affects both XenServer 8 and Citrix Hypervisor 8.2 CU1 LTSR and allow a malicious administrator of a guest VM to cause the host to crash or become unresponsive. This issue has the following...
CWA 2405: Application launch fails after upgrading to CWA 2405
After upgrading CWA to 2405 app launch may fail with "Internal error" or "Connection Timeout". The issue is seen more frequently while trying to launch multiple applications at the same time. The ICA file gets downloaded but after sometime, "Connection timeout" error is seen. Sometimes, the first...
After upgrade to VDA 2308, users getting message "You'll need a new app to open this ctxgeoloc link"
After upgrading to VDA 2308, when a user logs on, they receive a windows message stating: "You'll need a new app to open this ctxgeoloc link"...
Updating certificate on NetScaler failed with error
The following error occurs when updating a certificate on the NetScaler appliance. ERROR: Certificate is referenced by a CRL, OCSP responder, vserver, service, monitor, SSL profile, CA Cert Group, another certificate, or a policy expression using XMLENCRYPT or XMLDECR...
Citrix indirect display adapter is installed along with Workspace app in Win10
After installingCitrix Workspace 1809 or above version in Windows 10,Citrix indirect display adapter is installed automatically...
How to configure Responder policy to redirect http request to https
This article provide a Responder policy sample to achieve of redirecting http traffic to https for Content Switching Virtual Server with Responder policy in NetScaler. Policy is both applicable for http/ssl type Load balance virtual server...
Hide "Virtual Disk status" icon from System tray on the endpoints
Disable the vDisk status icon from being displayed within the system tray on the endpoints after launching ICA sessions against PVS provisioned VDAs...
Unable to install Citrix FAS - Error ID: XDMI:EA63CDB6
Unable to install Citrix FAS 2209 on Microsoft server 2019 with error message : Error ID: XDMI:EA63CDB6 - Object reference not set to an instance of an object...
Store Creation Fails with "Set-DSNewClusterEnvironment" privilege related errors
The below error occured when the user is creating new stores on the Storefront server: Citrix.DeliveryServices.PowerShell.Command.RunnerInterfaces.Exceptions.PowerShellExecutionException: An error occurred running the command: 'Set-DSNewClusterEnvironment' Not possible to enable all the required...
FAS: Information about Microsoft KB KB5014754/CVE-2022-34691, CVE-2022-26931 and CVE-2022-26923
• SSO will fail while trying to launch published resources and users will get the error that "The username or password is incorrect". They will be able to manually authenticate after clicking OK on VDIs/published desktops but there might be issues with published applications. • FAS will be able t...
CWA Android : Citrix Workspace could not verify server or email address, Error code 437
CWA Android : Getting an error "Citrix workspace app could not verify the specified server or email address error code 437". when trying to logon to Workspace app for second time it shows this error...
How to configure Microsoft Edge in an App Layering Environment
App Layering 2409 As of release 2409 of application layering Microsoft Edge is now only updated and managed from the OS layer revisions. You must keep Edge up to date when you are updating versions of Windows in the OS layer. Also, if customers had previously deployed Edge in an application layer...
Citrix Studio/StoreFront consoles stuck on "Expanding"
Citrix Studio Console which is installed on Delivery Controller cannot be launched. It stuck on "Expand" window. If we launch MMC on the DDC and try to launch Studio it gets stuck at “Assessing databases”...
App Layering - PVS Blue Screen SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (CVhdMp.sys)
The BSOD SYSTEMTHREADEXCEPTIONNOTHANDLED CVhdMp.sys is seen when booting up a VM in PVS using an App Layering image. It is also possible to just simply get a BSOD with a Stop Code of 0x0000007B. However, this is fairly generic. If you see this stop code and "ERROR: BNIStack failed, network stack...
Recommended Hotfixes for Citrix Hypervisor 8.2 Cumulative Update 1
This article contains the minimum set of hotfixes to install to get your Citrix Hypervisor 8.2 Cumulative Update 1 installation up to date. If you use theAutomated Updatesfeature of XenCenter, this is the set of hotfixes that are installed. Note : Citrix Hypervisor 8.2 Cumulative Update 1 reaches...
UDAdmin.exe tool has been enhanced for better reporting and exporting of User Device License usage
Question: How to check license usage in Xendesktop/Xenapp with the enhanced UDAdmin.exe tool for reporting and monitoring? Answer: With License Server 11.14.0.1 Build 23101, some enhancements have been made to the UDAdmin command for better reporting of User Device License usage. The enhancements...
How to Export and Install an SSL Certificate for StoreFront to Use HTTPS
This article explains how to export your existing SSL certificate, import the certificate to another StoreFront server, bind the certificate to Internet Information Services IIS, and configure StoreFront for HTTPS connections. This article assumes the following typical scenarios: You have created...
XenServer Security Update for CVE-2024-36350 and CVE-2024-36357
Severity: Medium Description of Problem AMD has disclosed several security issues affecting AMD CPUs. These CPU hardware issues may allow code in a guest VM to infer some active memory content of another VM that is running on the same host. Although these are not vulnerabilities in the XenServer...
NetScaler-How to return a customized error page when the LB is Out Of Service
How to return a customized error page when the LB is Out Of Service in NetScaler...
ADC-13.1-How to support multiple domain SSO to StoreFront with user "distinguishedName" attribute
How to support multiple domain SSO to StoreFront from NetScaler with user "distinguishedName" attribute...
DaaS - Change master image it fails with "ProvisioningTaskError"
Unable to update DaaS Machine Catalog - Access Machine Catalog "Change master image" it fails with "ProvisioningTaskError" ErrorMessage - HandleExplicitStorage Failed Error retrieving item from path ""...
Citrix Virtual Apps and Desktops - Citrix.Monitor.exe memory leak
Citrix.Monitor.exe is gradually taking up ram memory on the Delivery Controller. Number of threads increases every day 200+. Memory usage is very high 1GB+. Process memory dump shows a lot of threads with ‘SendMessagesToPendo’ on the call stack...
FAS - Upgrade of FAS server failed with error "Unable to complete the installation"
1 Attempting to upgrade FAS server component fails with below error- 2 Reinstallation attempt fails with the same error. 3 Event viewer shows below error : Log Name: Application Source: MsiInstaller Event ID: 11722 Task Category: None Level: Error Description: Product: Citrix Federated...
Citrix Virtual Apps and Desktops - Unable to launch APP-V application from the VDA
When user tries to launch published app-v application there is an error displayed: The application failed to launch. This may be due to a network failure...
Citrix Virtual Apps and Desktops 2407 : Sophos Endpoint Agent gets loaded into ICA user session
Published app sessions are getting loaded with Sophos Endpoint Agent. This is seen under Workspace app Connection Center. Sophos Endpoint agent is getting loaded into all the Citrix ICA sessions. Citrix Workspace app Connection Center shows the "Sophos Endpoint Agent - Notification Icon". Sophos...
Hotfix XS82ECU1083 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1 and is only available to customers on theCustomer Success Servicesprogram. Note: Citrix Hypervisor 8.2 Cumulative Update 1 reaches end of life on Jun 25, 2025. Upgrade toXenServer...
How to Use Multiple Activation Key (MAK) Activation with Automatic Updates
This article describes how to use Multiple Activation Key MAK Windows OS Activation with Automatic Updates. Note: For Provisioning Server 6.x and 7.x environments, using vDisk versioning is the preferred method to update MAK-enabled image. MAK activation for Microsoft Office products isNOT...