5317 matches found
How to Secure SSH Access to the NetScaler Appliance with Public Key Authentication
This article contains information about securing administrative access to the NetScaler appliance by using the public key authentication mechanism of Secure Shell SSH. Requirements To complete the procedure in this document, the NetScaler appliance must have the following tools: An SSH client...
Error: "32 authentication policies are already bound" While Binding Authentication Policy
When multiple policies two-factor are used for one virtual server with the total number of policies exceeding 32, there will be error message popping up "32 authentication policies are already bound"...
MAC Moves Observed on NetScaler When More Than One Interface is in Same VLAN
MAC moves observed on NetScaler when more than one interface is in same VLAN. The following entries are seen in newnslog: current time is Mon Jun 5 17:03:55 2017 Channel 0/1 has been muted conflict MAC 00:1d:45:24:b3:68 Channel 1/1 has been muted conflict MAC 00:1d:45:24:b3:68 current time is Mon...
How To Remove Old Session Recording Files From File Server And Database
As a part of normal maintenance, use the REMOVE command with additional switches to purge the database and the file structure of files. The purged files are based on the number of days configured using the RETENTION parameter For further information on the commands used in this article see the...
How to Add SQL Database Connections to XenMobile Server
This article describes how to add / increase additional SQL database connections from XenMobile. By default XenMobile Server 10.x has 50 database connections to SQL database. Note: Please be sure that your SQL Server has enough resources RAM & CPU to handle the additional load on the server prior...
XenServer Security Update for CVE-2025-58147 and CVE-2025-58148
Severity: High Description of Problem Several issues have been identified in XenServer 8.4 that may allow privileged code in a guest VM to compromise or crash the host. These issues have the following identifiers: CVE-2025-58147 CVE-2025-58148 Affected Versions These issues affect XenServer 8.4...
NetScaler ADC and NetScaler Gateway Security Bulletin for CVE-2025-5349 and CVE-2025-5777
Severity - Critical Description of Problem A vulnerability has been discovered in NetScaler ADC formerly Citrix ADC and NetScaler Gateway formerly Citrix Gateway. Refer below for further details. Affected Versions The following supported versions of NetScaler ADC and NetScaler Gateway are affecte...
NetScaler-13.1-Mastool version in Secondary node is showed as 0.0-0.0
Mastool version in Secondary node is showed as 0.0-0.0. The command to check mastool version in NetScaler is as below. shellcat /var/mastools/version.txt 0.0-0.0...
Update NetScaler Console certificate
NetScaler Console allows you to replace the default inbuilt database certificates with your own certificates from a trusted certificate authority. You can also configure your own cipher suites in the NetScaler Console database. This feature provides greater flexibility and security for your...
Master image not visible while creating or updating MCS catalog
While creating a new catalog or updating an existing catalog, new Master image created on the vSphere hosting is not visible...
Citrix Virtual Apps - Mouse pointer looks big inside published application
Administrators might notice that in a multimonitor setup where the main screen is set to 200% scaling and the secondary screen to 100% scaling, when the published application is moved from the 100% scaled monitor to the 200% scaled monitor, the Mouse pointer size becomes bigger as expected both...
Kerberos KNOB stopped working
The KNOB “nsapimgr -ys arg1=1 -ys call=nsenablepreferredkrbetype” no longer works after upgrading from 13.1 to 14.1...
Citrix Daas - CVAD - How to Migrate vCenter 7.x to 8.x Without Losing Citrix Configurations
This article provides a step-by-step guide on how to migrate vCenter 7.x to a new vCenter 8.x environment without losing Citrix configurations, ensuring a seamless transition and minimizing downtime, while maintaining the integrity of existing virtual infrastructure and Citrix settings...
Microsoft Edge taskbar icon may not appear when it is launched through Local App Access
When Microsoft Edge is launched in an ICA desktop session through Local App Access LAA, Microsoft Edge icon may not appear in Windows taskbar of the session. In the situation, if end user makes a mouse click on the background Windows desktop in the session, the foreground Microsoft Edge window wi...
Citrix Virtual Apps and Desktops - ICA Launch failure, Connection was terminated by the server
When user tries to launch a session it fails with the error displayed in Citrix Workspace App: Connection was terminated by the server. Citrix Director displays User Connection Failures; Reason: Unavailable Licenses You can find the events in the Event Viewer on the Delivery Controller: Event ID:...
Citrix Virtual Apps and Desktops 2407 : Sophos Endpoint Agent gets loaded into ICA user session
Published app sessions are getting loaded with Sophos Endpoint Agent. This is seen under Workspace app Connection Center. Sophos Endpoint agent is getting loaded into all the Citrix ICA sessions. Citrix Workspace app Connection Center shows the "Sophos Endpoint Agent - Notification Icon". Sophos...
PVS Server SOAP service communication fails from remote PVS console
When setting up new Windows Server 2025 virtual machines on VMware to create two new PVS servers, the following issues occur: After installing PVS software and running configuration wizard successfully on the first PVS server, the PVS farm access using this PVS server was only possible using the...
XenServer - Potential performance issues on imported Windows VMs
When importing Windows VMs into XenServer, for example by using the Conversion Manager virtual appliance or the OVF import functionality in XenCenter, in some circumstances these VMs may not have been optimized for peak performance, as they may be missing certain Viridian optimization flags. If y...
CVAD: Importance of LogonTimings WMI class for reporting Logon Duration in Citrix Director
Ques: Why is LogonTimings WMI class important for reporting Logon Duration in Citrix Director? Ans: LogonTimings WMI class is crucial for monitoring and reporting logon durations in Citrix environments. It provides detailed metrics that help administrators analyze and troubleshoot logon performan...
NetScaler Console and NetScaler Agent Security Bulletin for CVE-2024-12284
Description of Problem A vulnerability has been discovered in NetScaler Console formerly NetScaler ADM and NetScaler Agent. Refer to below for further details: Affected Versions The following supported versions of NetScaler Console and NetScaler Agent are affected: NetScaler Console 14.1 BEFORE...
Citrix Session Recording Security Bulletin for CVE-2024-8068 and CVE-2024-8069
Description of Problem A vulnerability has been discovered in Citrix Session Recording. Refer below for further details: Affected Versions The following supported versions of Citrix Session Recording are affected by the vulnerability: Current Release CR Citrix Session Recording before 2407 hotfix...
Hotfix XS82ECU1078 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1. All customers who are affected by the issues described inCTX692065 - XenServer and Citrix Hypervisor Security Update for CVE-2024-45818should install this hotfix. Note: This hotfix is...
After upgrading VDA from 2203 LTSR to 2402 LTSR, mic volume set to 0 in ICA/HDX session.
After upgrading VDA from 2203 LTSR to 2402 LTSR, mic volume set to 0 in ICA/HDX session connected from Citrix Worksapce app 2203.1 LTSR...
CVAD 2402 - Unable to launch the desktop intermittently
Desktop launches and then disappears. Once the machine is rebooted sometimes it works and sometimes it does not work even after reboot. Problem started after upgrading from VDA 2209/2311 to VDA 2402...
XenServer and Citrix Hypervisor Security Update for CVE-2024-45817
XenServer and Citrix Hypervisor Security Update Description of Problem An issue has been identified that affects both XenServer 8 and Citrix Hypervisor 8.2 CU1 LTSR and allow a malicious administrator of a guest VM to cause the host to crash or become unresponsive. This issue has the following...
Netscaler SDX RAID
Introduction This article provides the instructions on how to replace the faulty physical drive on SDX box Overview of the Issue RAID replacement on SDX and steps to replace it. Note:The SDX appliance in its default configuration is shipped with four disk slots populated with solid-state drives...
TCP Ports get exhausted on the StoreFront server
StoreFront refuses to create connections and we get below events : Event ID 4231 : Request to allocate an ephemeral port number from the global TCP port space has failed due to all such ports being in use. Event ID 4227 : TCP/IP failed to establish an outgoing connection because the selected loca...
Citrix Provisioning Server - Console User Domain Authentication Failure
While trying to connect to the server console from outside of the PVS server domain you may see an error: "Unable to connect to the Domain Controller if any or the default rootDSE. Error code: 21071225, message: Access is denied. Exception from HRESULT: 0x80070005 EACCESSDENIED, provider:." The P...
Linux VDA shows gray screen then disappears when LDAP server is unreachable
One of Windows domain controllers is down. When user logon Linux VDA, gray screen takes about 1 minutes, then ICA session disappears...
How to change time zone on NetScaler from GUI
This document is about how to change time zone on NetScaler...
Removing maintenance mode from hosting connection fails (after certificate thumbprint update)
After the SSL certificate is updated on vCenter, updated the cert SSL thumbprint on for DaaS using remote powershell SDK 2. We put the Hosting Conneciton in maintenance mode to achieve above. 3. Updated the certificates on Trusted People store of Cloud Connectors. 4. This causes all the catalogs...
Citrix Provisioning Target Poor Performance And Slow Boot
Target Devices appear to boot slowly and hang or remain stuck at a black screen shortly after power on. Other devices that are up and running can be found frozen. These machines might be found "unregistered" in Studio and you cannot RDP or console into them. PVS servers may be reporting DB Offlin...
Citrix Default Domain Services not running after rebooting StoreFront server
After rebooting StoreFront server, "Citrix Default Domain Services" service is going into Stopped state...
Unable to list or change the Master Image for a MCS catalog in Studio
Unable to list or change the Master Image for a MCS catalog in Studio. Error Cannot find path 'XDHyp:\HostingUnits\\image.folder\undefined.sharedsubscription' because it does not exist. For details, click here. If the problem persists, contact Citrix Technical Support. Transaction ID:...
Citrix License Telemetry FAQ
General License Telemetry Questions What was announced? In mid-November 2024, Cloud Software Group made changes regarding license telemetry for on-premises customer-managed environments which use the Citrix License Server: Starting with License Server 11.17.2 Build 40000, the on-premises...
Auto Redirection to Desktop/App list via Gateway stucked in "Detect Citrix Workspace app" page
To auto launch desktop, you should ensure Citrix Webhelper work as invoked mode to accessdesktop/app via Citrix Gateway, please refer toCTX221662 for more details. This need user to encounter "Detect Citrix Workspace app" page to check local installed Citrix Workspace app. If you do not see this...
How to capture a full memory dump from a PVS target running on Azure
This article will cover the steps necessary to prepare an Azure VM running PVS to be able to capture a full memory dump...
SQL Server AlwaysOn Configuration for Provisioning Services.
The purpose of this article is to explain the functionality of SQL Server AlwaysOn in relation to Citrix Provisioning Services PVS. The SQL Server AlwaysOn Availability Groups feature: Is a high-availability solution from Microsoft SQL - that provides an alternative to database mirroring...
Secure Hub shows an error and fails to connect after upgrading to a fixed firmware build to address CVE-2020-8299/ CVE-2020-8300
Secure Hub shows an error and fails to connect after upgrading to a fixed firmware build to addressCVE-2020-8299/ CVE-2020-8300. Users can no longer log in to Secure Hub or if already logged in cannot refresh policies...
Citrix Workspace App - Duplicate published app icons showing up in the endpoints
The customer recently deployed CWA through all company’s workstations and created a GPO to push the Store to CWA in the machines He noticed after the deployment that the endpoints and CWA show a duplicate of each published app Also, CWA shows two stores of the same name...
Driving the Citrix Receiver Self-Service Plug-in Programmatically
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The Self-Service Plugin SSP is the component within Receiver 4.0 onwards that is responsible for...
Citrix CDFControl Tool
Description CDFControl is an event tracing tool geared towards capturing Citrix Diagnostic Facility CDF trace messages that are output from the various Citrix tracing providers. CDFControl v3.13.0.55 Created on: Mar 8, 2007 Updated on: December 10, 2024 Please note: You can download the required...
Citrix UPS Print Driver Certification Tool
Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Description The Citrix UPS Print Driver Certification Tool can be...
Citrix XenServer Multiple Security Updates
Description of Problem A number of security vulnerabilities have been identified in Citrix XenServer that, depending on configuration, may allow a malicious user of a PV guest VM to crash or compromise the host. These vulnerabilities affect all currently supported versions of Citrix XenServer up ...
How to use Citrix App Layering with Fixed IP Addresses
In App Layering, the ELM needs to be able to determine which NIC device is the "active" NIC. The ELM must determine the active NIC in orderto properly merge network instances and services from different layers, howeverthere's no flag in the registry that identifies the NIC that will be used to...
The Citrix License Server certificate is not in the Delivery Controller's trusted root store
License Server certificate not in the Delivery Controller's trusted root certificate store. This will impact Studio and Director managing and displaying information from the license server...
Error: "Propagation failed on one or more servers" when you attempt to propagate changes to StoreFront Server Group
Consider the following scenario. You have two or more StoreFront servers in the Server Group. When you attempt to propagatechanges to the StoreFront Server Group, it might fail with the error: "Propagation failed on one or more servers " as shown in the screenshot below: Additionally, following...
How to disable SSL protocols on XenMobile server
XenMobile Server by default supports SSL protocols TLSv1.0, TLSv1.1, TLSv1.2. We can disable or enable the protocols from the XMS CLI console...
PVS targets experience BSOD: IRQL Not Less or Equal on targets created using XDSW when booting for the first time
PVS Target devices created using Xendesktop Setup Wizard are running in toa blue screen of death issue. The error message displayed on the BSOD screen shows the following message: Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for yo...