5310 matches found
Citrix DAAS Local Host Cache
Introduction This article is a summary of the top support articles related to Local Host Cache / High Availability mode for Citrix Desktops-as-a-Service DaaS Top Support Knowledge Content CTX312157 - Citrix DaaS in an Outage State and Local Host Cache CTX272155 - Enable Local Host Cache with...
Citrix Endpoint Management: Gateway issues Guide
Introduction Configuring Citrix Gateway with XenMobile establishes the necessary authentication for remote device access to the internal network. This setup allows mobile applications to securely access corporate servers, facilitating seamless business operations from any location and ensuring th...
Citrix Gateway: Launch, Authentication, Policies and Endpoint Analysis (EPA)
Introduction This article provides a summary of some of the useful resources about how to investigate, troubleshoot, and prevent the most common issues related to launching a session on Citrix Gateway. This article includes links intended to help with topics which are related to Authentication, t...
Citrix Endpoint Management: Active Directory Issues
Introduction Active Directory AD integration issues in XenMobile can range from synchronization errors to authentication failures and configuration complications. This series of articles offers troubleshooting guidance and best practices to address these challenges, ensuring smooth operation and...
Citrix Virtual Apps and Desktop - Director and Monitor Service
Introduction This article is a summary of the top support articles related to Citrix Director. The most commonly used support articles and guides are below. Director is a monitoring and troubleshooting console for Citrix Virtual Apps and Desktops. Top Knowledge Content Troubleshooting Common...
Netscaler Licenses
Introduction These articles provide a list of Knowledge Base resources on how to allocate and install license files to the Netscaler Products. Overview of the Issue These articles capture the most common use cases when customers face issues with Netscaler Products unlicensed or running in grace...
Netscaler SDX RAID
Introduction This article provides the instructions on how to replace the faulty physical drive on SDX box Overview of the Issue RAID replacement on SDX and steps to replace it. Note:The SDX appliance in its default configuration is shipped with four disk slots populated with solid-state drives...
Citrix Virtual Apps and Desktop - Machine Creation (MCS, PVS, App Layering)
Introduction This article is a summary of the top support articles related to Machine Creation including MCS, PVS and App Layering Top Support Knowledge Content Host Connections and Resource Errors CTX224551 - Delivery Controller cannot contact vCenter server after certificate update on vCenter...
CVAD Session Recording Hub Article
Introduction This article is a summary of the top support articles related to Session Recording. Common issue resolutions and security bulletin for Session Recording. Top Knowledge Content Troubleshooting Common Problems User sessions are not recorded : CTX477232 - Session Recording: User session...
Netscaler SDWAN
Introduction This article provides a summary of the useful resources about troubleshooting the network, configuring and preventing the most common issues related to SD WAN. Overview of the Issue These articles discuss the common issues faced at operation level. The issues are related to licensing...
Citrix DAAS Console
Introduction This article is a summary of the top support articles related to Citrix Daas web consoles: Web Studio and Monitor. Top Knowledge Content Director CTX257614 - How to create a detailed custom report from the Cloud Hosted Director Monitor Web Studio CTX477615 - Studio Console Shows...
Netscaler Upgrades and General Configuration
Introduction This document provides useful resources and links to help with upgrading NetScaler and for performing general configuration. See the best practice guides provided below to help with validating your deployment. The tools and resources section includes the Precheck Tool, which can be...
Citrix Virtual Apps and Desktop - Graphics, HDX Optimization and Audio
Introduction This article is a summary of the support articles and documentation related to Graphics and Display issues, HDX Optimization Teams and Browser Content Redirection and Audio. Overview of the Issue HDX is a set of remoting technologies providing the user with the best possible virtual...
NetScaler AppFirewall: Configuration, CEF logging, Signatures
Introduction This article provides a list of resources on how to Configure, investigate, troubleshoot, and prevent the most common issues with NetScaler AppFirewall. Overview of the Issue NetScaler web application firewall WAF provides comprehensive protection for web applications from various...
Citrix Virtual Apps and Desktops: Authentication
Introduction This article is a summary of the top support articles and Product Documents related to Citrix Virtual Apps and Desktops Authentication Methods. The most commonly used support articles and guides are below. It is recommended that all customers refer to the product documentation for...
Citrix Virtual Apps and Desktop - Configuration, Policies and Security.
Introduction This article is a summary of the top support articles related to Citrix Virtual Apps and Desktop product configuration, compatibility and security. It also provides information related to Citrix Policies: Common issues, configuration and troubleshooting. Top Knowledge Content Securit...
Error: "Max Number of DHCP Retries Exceeded" when Provisioning Services Target Devices are Unable to Boot from PXE
Provisioning Services PVS target devices are unable to boot from PXE with an error: "Max number of DHCP retries exceeded" This failure occurs very early in the boot process when the PXE client sends a Discover packet to the broadcast domain to find a DHCP server...
How to Configure Extended Logging on a QLogic Fiber Channel Host Bus Adapter
This article describes how to configure extended logging on QLogic Fiber Channel FC Host Bus Adapter HBA. You may find that a similar procedure applies to other HBAs. Requirements Super user credentials root on Xen hosts Knowledge of vi or Nano text editor this article uses the vi editor...
How to Enable Special Pool Tagging for a Driver
If the stack of a process is overrun by another process, analysis of the dump is not possible because the crash occurs when the original process writes to the kernel space which is already occupied by the other, misbehaving component. Enabling Special Pool Tagging causes the driver to crash as so...
USB Support in XenApp/XenDesktop Server Products
This article contains information about USB Support in XenApp. USB Support in XenApp/XenDesktop Citrix support for peripherals attached to a client device is a fundamental functionality leveraged by the Citrix Server Based Computing SBC model. Support for many client-side peripherals exists...
How to Publish an Application Using a Shortcut (.lnk file)
This article outlines two options for publishing shortcuts in the XenApp environment...
Changing Farms Using the CHFARM Utility
This article provides guidelines and alternate references for the use of Change Farm command CHFARM within a Citrix environment. CHFARM Usage The CHFARM utility is used to change the farm membership of a Citrix Server. Background You can use the command line CHFARM when you want to modify the far...
SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port Mapping
This article provides information about how to discover the NetScaler SDX mapping of Virtual Interfaces on VPX to physical interface and ethX port mapping. SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port mapping To know the mappings from GUI, navigate to Configuration...
Reconfigure XenDesktop Desktop Studio when Installed as a Standalone on a Remote Server
When you install Desktop Studio by itself on a remote server, that is, without the controller role installed locally, the first time you start the Desktop Studio Console, you are prompted to select which Desktop Delivery Controller DDC you want to connect, as displayed in the following screen sho...
StoreFront Displays Incorrect Username
When there are multiple users with the same log on name in different domains, StoreFront displays incorrect name. For example, if the domain names are domain1\jdoe and domain2\jdoe for John Doe in domain 1 and Jane Doe in domain 2, StoreFront displays the incorrect display name when the user from...
Internal Error 2869 when Installing Hotfixes on XenApp 6.x
Errors occur when installing hotfixes on a XenApp 6.0 server usingthe manual method. The manual installation method included: Right-clicking on the .msp hotfix package and selecting Apply Double-clicking on the .msp hotfix package The errordisplayed is a message box with the following dialog:...
Uninstalling or Upgrading from Beta Release of Hotfix Rollup Pack for XenApp not Supported
Uninstalling or Upgrading from Beta Release of Hotfix Rollup Pack for XenApp not Supported...
Upgrade from StoreFront 2.1 to 2.5 Fails
Upgrade from StoreFront 2.1 to 2.5 fails. Event log reported the following error: CitrixStoreFront-x64.msi' failed with error code 1603. Fatal error during installation. StoreFront log from the installation reported the following error: Remove-DSFeatureInstance: Error Access to the path...
Error: "The system was not configured correctly"” Appears when Provisioning Services Console Fails to Connect to Farm
The Provisioning Services Console fails to connect to the farm and displays one of the following error messages: “The system setup is not correct.” or "The system was not configured correctly" The Event logs register a series of Event 11 with StreamProcess as the source: “Cannot establish a...
Secure Web: Unable to open 4096-Bit encrypted Web Sites
When we try to access 4096-bit encrypted websites using Secure Web set to 'Tunneled to Internal network' and 'Secure Browse' mode, the website does not launch...
LACP Bonding in XenServer - Configuration and Troubleshooting
In XenServer 6.1, LACP link aggregation was added to existing bonding modes for vSwitch. This article describes dynamic link aggregation LACP between a XenServer host and a switch, giving a high-level overview of the 802.3ad protocol, explaining configuration and diagnosis tools. Background LACP...
How to Troubleshoot Provisioning Services Server Machine Account Password
This article contains information about troubleshooting the Provisioning Services PVS Server machine account passwords...
Error: "Remote license server is not compatible" after upgrading to XMS 10.8.23
After upgrading the server to XenMobile server to 10.8.23 Unable to access remote licenses...
XenMobile: Unable to enroll devices Error: "Username and Password are Incorrect"
User is unable to enroll in XenMobile After entering username and password in SecureHub usersreceive the error: "Incorrect Username and Password are Incorrect" Users are able to authenticate in windows with the same credentials...
How to change from NIC adapter e1000 to VMXNET3 for PVS streamed VMs
This article explains how to change from NIC adapter e1000 to VMXNET3 for PVS streamed VMs...
VMware vSphere 5.5 - Citrix Known Issues
Citrix is committed to ensuring compatibility with the latest VMware products. Citrix supports VMware vSphere 5.5, vSphere 5.5 Update 1, vSphere 5.5 Update 2, and vSphere 5.5 Update 3. This article outlines issues and their known solutions that users of vSphere 5.5, vSphere 5.5 Update 1, vSphere...
StoreFront Client Proxy Configuration
This article describes how to change the Proxy settings on StoreFront...
Recovering Virtual Machines from Failed Pool Member
In the event of a XenServer host power failure, any Virtual Machines VMs running on that host might not be displayed in XenCenter. This is the expected behavior without High Availability HA enabled. The following is a XenCenter screen shot of the pool prior to the failure of the host named...
FAQ for XenMobile 10 Migration Tool
This article provides information on frequently asked questions and answers for XenMobile 10 MDM migration tool. Contents Q: What XenMobile editions are supported with the migration tool? Q: What versions of XenMobile are supported with the migration tool? Q: Where is the XenMobile 10 migration...
How to retrieve the keystore password needed to renew the HTTPS internal XenMobile SSL certificate
The internal SSL certificate has expired and Mobile Device Management MDM administrator does not remember the keystore password to renew the HTTPS certificate https.p12...
Provisioning Services Server Targets Starting with DHCP Blue Screen 0x000000BC with Duplicate IP Error
Provisioning Services Server 6.0 and later Target Devices utilizing Windows 7 or Windows 2008 Server OS receiving their streaming IP from DHCP, randomly start up to the Windows splash screen and stop at blue screen 0x000000BC. This error translates to a duplicate network address...
CloudBridge Virtual WAN Gateway Mode and Inline Deployment Steps
This article provides step-by-step procedure in configuring a CloudBridge Virtual WAN appliance in Gateway mode based on a sample network setup...
How to Remove a XenServer Slave when it No Longer Exists in the Pool
XenCenter shows the red icon of the XenServer Slave that no longer exists in the pool.You want to eliminate that XenServer Slave but you receive the following error message when you issue the command from XenServer Master xe host-forget of that Slave. "This host cannot be forgotten because there...
How to Export a Virtual Machine to an External USB Drive
This article describes how to export a XenServer Virtual Machine VM to a USB storage device...
iSCSI Service (open-iscsi) Startup Best Practices for XenServer
This article containsbest practices for setting the iSCSI Service open-iscsi to start automatically in XenServer...
How to Disable C-States and Turbo Mode on Fujitsu Servers
This article describes how to disable C-States and Turbo Mode on Fujitsu Servers. Virtual Machines display memory spikes and intermittent networking issues. Servers might become unresponsive when C-States are enabled, or restart unexpectedly when turbo mode is on. C-States and Turbo are responsib...
How to Evaluate the Read Speeds on the Block Type Storage Repositories for XenServer
This article describes how to evaluate theread speedsof the Storage Repository SR of block device, including LVM, LVM over HBA, iSCSI, NetApp and Dell EqualLogic. Requirements Ensure that the SR is configured properly and for NetApp or Dell EqualLogic type, at least one virtual disk is created...
How to Modify Network Speed and Duplexing
This article describes how to change speed, duplex, and auto-negotiation on a network interface in XenServer. Requirements Console access required, if reconfiguring the management interface...
Understanding HA fence due to storage
This article describes how to distinguish High Availability HA storage heartbeat fencing from real host crashes. While the majority of HA fencing events occur as regular reboots and leave clear and easily found log statements identifying the event as a fence, there is one particular type of fence...
XenServer in High Availability Enabled Pool is Unresponsive and Does not Self-Fence
A XenServer in a High Availability enabled pool is unresponsive. The Virtual Machines on that host might not work, or are unable to stop, or unable to migrate any Virtual Machines...