Log4j Vulnerability (CVE-2021-44228)

General Vulnerability Details CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228 https://vulners.com/cve/CVE-2021-44228 Impact on Veeam Software Veeam products are not affected by this vulnerability. Apache Log4j is not in use by any Veeam products. More Information Veeam Blog: Log4j...

CDP filters installation fails with "Storage providers offline"

Challenge When installing the CDP I/O Filter, the operation fails with "Storage providers are offline." When this occurs you may also notice that within the VMWare GUI the VMWare storage providers show as disconnected. The following is an example of what can be found in the I/O Deployment log:...

SureBackup of VM with NLB fails with "IP addresses were not resolved" or "cannot detect IP address"

Challenge A SureBackup job processing a VM that is configured to use Microsoft NLB in Unicast mode fails with the error: Cannot detect IP address. Ping test will be skipped Copy IP addresses were not resolved Copy Solution Review the NLB configuration with your network administrator team to...

Features of Veeam Backup & Replication may not function when the Veeam Backup Service is run as a user that is not assigned the "Veeam Backup Administrator" role

Article Applicability This article is specific to a situation in which the Veeam Backup Service is set with a "Log On As" other than Local System. Challenge When the Veeam Backup Service is set to use a specific user as the service's "Log On" account, some features may not function correctly if...

How to Add RHEL 8/9 Using NIST 800-171 or DISA STIG Security Profile to Veeam Backup & Replication

Product Enhancement Starting in Veeam Backup & Replication 12.1.2, both DISA STIG and NIST profiles are now natively supported without any need to perform the manual tasks documented in this article. Purpose This article documents the additional procedures required to add a Linux machine to Veeam...

Oracle Instant Recovery fails with "Database is online. Failed to restore database files."

Challenge Instant Recovery of an Oracle DB with version 12.1-12.2 fails with the following error show in the console: Database is online. Failed to restore database files. Copy Veeam Log Example C:\ProgramData\Veeam\Backup\ExplorerStandByService\Logs\VEOR\InstantRecovery\session.log SSH output 3:...

Agent for Windows backup session is reports success but backup fails

Challenge In certain rare circumstances, backup jobs for Windows Machines using "Mode: Managed by backup server" may mark a result as Success, although the job fails because of the network interuption. Impacted Configurations: Backup & Replication version 9.5 or 10 Veeam Agent for Microsoft Windo...

REST API Error: S3 Error: The difference between the request time and the current time is too large / Invalid Credentials for Amazon S3

Challenge This article covers two different errors that occur when performing different tasks, but have the same root cause: When adding S3 Object Storage to Veeam Console, Veeam displays the follow error: Failed to list S3 buckets: check if the specified account has required permissions REST API...

Last 24 hours -> Running view lists sessions that are actually in stopped state

Challenge Under certain circumstances, the Last 24 hours Running view displays "extra" sessions that are actually in a stopped state. An example where 3 tasks are running, but the "Running" view displays completed stopped tasks. Cause To improve UI responsiveness, some UI data is cached. The issu...

Release Information for Veeam Backup & Replication 11a Cumulative Patches

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Requirements Before installing this Cumulative Patch using the Patch Installer, please confirm that you are running Veeam Backup & Replication 11a build 11.0.1.1261 wi...

Release Information for Dell PowerStore Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing Dell PowerStore Plug-In v2.1.9, ensure that you are running Veeam Backup & Replication...

Using Object Storage with Veeam Products

Summary Veeam Backup & Replication supports object storage as a destination for long-term data storage. Similarly, Veeam Backup for Office 365 and cloud-specific offerings, such as Veeam Backup for AWS, Veeam Backup for Azure, Veeam Backup for Google Cloud Platform all support object storage. Thi...

"Internal Server Error" in the Veeam ONE Web Client after upgrade to version 11a

Challenge When attempting to open the reports in the Veeam ONE Web Client, the following error message pops up and the Infrastructure objects are not listed in the reports scope: Solution Option 1: Upgrade to Veeam ONE 12 or higher This issue is fixed in Veeam ONE 12 and higher, to upgrade downlo...

Veeam Backup for Nutanix AHV Proxy Appliance failure to update to v3

Challenge After installing Veeam Backup & Replication 11a 11.0.1.1261, one or more of the following may occur: An AHV Backup Proxy is listed as Unavailable in the Veeam Backup & Replication console. The AHV Backup Proxy's Web Console dashboard lists the backup server as unavailable. Accessing the...

List of Security Fixes and Improvements in Veeam Backup for Nutanix AHV

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Backup for Nutanix AHV. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases to help th...

Release Information for Veeam Backup for Microsoft 365 5d Cumulative Patch KB4235

This patch is superseded by Veeam Backup for Microsoft 365 5d Cumulative Patch KB4278 Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 5.0.3.1033 or 5.0.3.1035 prior to installing this Cumulative Patch. You can check this under Help and Support About in Veeam Backu...

Veeam ONE version 10/10a impact on VMware vSAN

Challenge The API calls used by Veeam ONE version 10/10a to collect vSAN performance data may impact vSAN health and performance in some environments. Solution Upgrade Veeam ONE to version 11 or later. Starting with Veeam ONE v11, a new collection method was implemented to prevent this issue. Vee...

Veeam Best Practices regarding CVE-2021-36934

Challenge This article documents Veeam's position on Windows Elevation of Privilege Vulnerability CVE-2021-36934. Specifically regarding the listed mitigation steps involving removal of all shadow copies, and the "Impact of workaround" mentioned in the Workarounds section of CVE-2021-36934...

exFAT Filesystem May Corrupt Veeam Backup Files

Challenge Testing performed in Veeam labs has determined that, in rare cases, Veeam backups may become corrupted when stored on the exFAT file system. Cause The issue appears to be related to a buffer management issue in the exFAT file system driver. There are no similar issues on other, more...

Replication job fails with "Cannot replicate disk because its capacity was reduced"

Challenge After a VM's disks have been resized to be smaller, the Replication job within Veeam Backup & Replication fails with the following error: Processing Error: Cannot replicate disk Datastore vmfolder/vmname.vmdk because its capacity was reduced Copy Cause This error occurs when Veeam Backu...

NAS Recycle Bin impact on Veeam Backup & Replication Repositories

Automatic Recycle Bin Exclusion Starting in Veeam Backup & Replication 12, the storage rescan operation will automatically exclude most recycle bin folders from being scanned. This improvement has reduced the occurrence of issues necessitating this KB article. However, some edge cases may exist...

How to Disable Warnings for Veeam Enterprise Plug-Ins

Challenge After upgrading to Veeam Backup & Replication 11a build 11.0.1.1261, Enterprise Plug-in backups display the warning: Backup metadata is not up to date. Please upgrade the backup. Copy Cause Starting with Veeam Backup & Replication 11, a new backup file format is used for Enterprise...

How to Connect to an Object Storage Repository via AWS Privatelink / Direct Connect

Purpose This article documents the configuration of Veeam Backup & Replication for using AWS PrivateLink or AWS Direct Connect. These services enable the following connections without the use of public endpoints: Scale-Out Backup Repository offload to Capacity Tier or Archive Tier Backup to an...

Veeam Verified: Primary Storage for Continuous Data Protection (CDP) with VMware VVOL

Purpose This article lists storage systems that Veeam has tested for use with VMware VVOL and Veeam's Continuous Data Protection CDP Replication. Tested Alliance Vendor Product Lines Cisco FlashStack based on Pure Storage FlashArray Cisco FlexPod based on NetApp ONTAP Cisco SmarStack based on HPE...

Release Information for Veeam Backup for Google Cloud Platform v2 Patch 1

Requirements Before installing this patch, please confirm that you are running Veeam Backup for Google Cloud Platform v2 build 2.0.0.530. You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the mai...

Release Information for Veeam Backup for Microsoft 365 5d Cumulative Patch KB4222

This patch is superseded by Veeam Backup for Microsoft 365 5d Cumulative Patch KB4278 Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 5.0.3.1033 prior to installing this Cumulative Patch. You can check this under Help and Support About in the Veeam Backup for...

Veeam Service Provider Console v5 Patch 4

More Recent Version Available Please find the latest version of Veeam Service Provider Console here: https://www.veeam.com/service-providers-download.html Requirements Please confirm you are running version 5.0.0.6726 or later before installing Patch 4. You can check this by logging in to the...

Release Information for Veeam Backup for Red Hat Virtualization 1.0

Beta Support Support for this Public Beta release will be provided to all customers with a valid support contract for other Veeam products. Veeam Backup for Red Hat Virtualization , a feature of Veeam Backup & Replication, provides the necessary capabilities to meet your backup targets and servic...

Release Information for Veeam Backup for Nutanix AHV 3.0

This version is superseded by Veeam Backup for Nutanix AHV 3a Requirements Be sure to review the upgrade checklist section of the User Guide document closely before upgrading, as Veeam Backup for Nutanix AHV 3.0 only supports integration with Veeam Backup & Replication version 11a. You can check...

Veeam Repair/Reinstall/Update fails with "The following SQL database patches are missed"

Error When Upgrading From 11a P20240304 to version 12.0.x, 12.1.0.x, or 12.1.1.x The error documented on this KB will occur if attempting to upgrade from Veeam Backup & Replication 11a P20240304 to any release of Veeam Backup & Replication v12 less than 12.1.2. As noted on the release page for...

VM Disks Support for oVirt Incremental Backup

Challenge A backup job for an Oracle Linux Virtualization Manager and Red Hat Virtualization VM could not enable incremental backup support. One of the following warnings may occur: Unable to enable ovirt incremental backups for disk '':. Full scan backups will be performed. Please see KBxxxxx fo...

Veeam Cloud Connect Scalability Tweaks

Purpose This article documents advanced settings to optimize Veeam Cloud Connect to handle many connections. Numerous optimizations to the Cloud Connect framework on both the service provider and the tenant sides have been introduced to increase its scalability including the number of concurrent...

Failed to Verify the Connection to SQL Server

Challenge To back up a database, workers must be able to connect to the source SQL server. In case of consistent backup using a staging server, the workers must connect to the staging server. Connection to the source server is not required as Microsoft Azure performs the copy from the source to t...

Release Information for Veeam Backup for AWS v4

Requirements Please confirm that you are running version Veeam Backup for AWS v3 build 3.0.0.319 or later before upgrading. You can find the currently installed build number Server Version in the About section under Configuration | Support Information. After installing Veeam Backup for AWS v4, yo...

Release Information for Veeam Backup for Microsoft Azure v3

Requirements Please confirm that you are running version Veeam Backup for Microsoft Azure v2 build 2.0.0.303 or later before upgrading. You can find the currently installed build number Server Version in the About section under Configuration | Support Information. After installing, your build...

Release Information for Veeam ONE v11a

This version has been superseded by Veeam ONE 12. Requirements Make sure you are running Veeam ONE version 9.5 Update 4 build 9.5.4.4566 or later builds before installing this update. You can check this under Help | About in the Veeam ONE Client. After upgrading, your build number will change to...

Release Information for Veeam Service Provider Console v6

Requirements Please confirm that you are running version 5 build 5.0.0.6726 or later prior to upgrading. You can check this under Configuration | Support Information in the Veeam Service Provider Console UI. After upgrading, your build number will be 6.0.0.7739. To upgrade from versions of Veeam...

LTO-9 Support Details for Veeam Backup & Replication 11

Challenge When using Veeam Backup & Replication 11 or 11a before P20211211, Tape Backup jobs and other tape-related tasks may fail for up to 15-30 minutes after a new uninitialized LTO-9 tape is loaded into the Tape Drive. Tasks will fail with an error similar to: Failed to inventory tape in Driv...

Veeam Explorer for Oracle restore fails with: "You have new mail in /var/spool/mail/root"

Challenge Restoring an Oracle Database to a Linux server using Veeam Explorer for Oracle fails with: Error: Wrong SCP response: 1.scp: /root You have new mail in /var/spool/mail/root/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx: No such file or directory Copy Log Example Uploading file Unix mask: 0766,...

VSPC 5 fails to collect Monthly License Usage Report from VBR v11a

Article Applicability The issue described in this article is specific to Veeam Service Provider Console v5 without Patch 4 installed. Challenge Monthly License Usage Report cannot be collected from Veeam Backup & Replication servers running version 11a. Cause The license usage data generated by...

Release Information for Veeam Backup & Replication 11a

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Requirements Please confirm that you are running version 9.5 Update 4b build 9.5.4.2866 or later before upgrading. You can check this under Help | About in Veeam Backu...

Veeam Management Pack 9.0 Patch 1 for Microsoft Hyper-V monitoring

This version has been superseded by Veeam Management Pack for Microsoft System Center version 9a. Challenge After upgrading to Veeam Management Pack to version 9.0, Hyper-V hosts disappear partially or entirely from the Hyper-V Servers tab of the Veeam UI. At the same time, Hyper-V infrastructure...

Veeam Disaster Recovery Orchestrator limitations with VMware Cloud Offerings

Overview VMware Cloud Verified offerings exist in various forms. This article highlights specific considerations when working with Veeam Recovery Orchestrator, Veeam Backup & Replication, and Veeam ONE for disaster recovery orchestration purposes. Depending on the vendor-specific VMware solution...

Veeam Primary Storage Integration processing overview

Challenge Customers seeking new storage systems may want to consider Veeam's storage integration and special processing and compare systems...

Rescan fails with "Unable to install backup agent: cannot connect to Error: Known agent have the same bios uuid but different connection point ."

Scenario Specific Article This article documents the solution for specific scenarios. If the scenarios listed in the Cause section do not match your situation, please create a support case. Challenge During the rescan of a Protection Group, the following error occurs: Unable to install backup...

Release Information for Veeam Backup for Microsoft 365 5d

A Cumulative Patch is available for this release: Veeam Backup for Microsoft 365 5d Cumulative Patch KB4278 Requirements Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365 before upgrading to 5d: 3.0 build 3.0.0.422 4.0 build 4.0.0.1345 4a builds...

Architecture Guideline for NEC EXPRESSCLUSTER X

Challenge When using NEC EXPRESSCLUSTER X NEC CLUSTERPRO X in Japan Market with Veeam Agent for Microsoft Windows or Veeam Backup & Replication, there are specific configuration requirements to ensure successful backup and restores. Solution Please refer to the Software Integration Guide on the N...

Release Information for Dell PowerMax Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing Dell PowerMax Plug-In v1.1.7, ensure that you are running Veeam Backup & Replication...

How to test Exchange Online service connection performance using Microsoft Support and Recovery Assistant

Purpose This article documents how to perform an Exchange Online connection performance test using Microsoft Support and Recovery Assistant tool. Results of this test may help in troubleshooting performance issues during Exchange services backup or restore in Veeam Backup for Microsoft 365...

How to Temporarily Disable Exchange Web Services Throttling

Purpose This article documents how to temporarily disable Exchange Web Services API throttling, potentially improving Exchange backup performance in Veeam Backup for Microsoft 365. Note: Throttling may only be disabled temporarily; this should be sufficient to allow Veeam Backup for Microsoft 365...