CANNOT_EXECUTE_FLOW_TRIGGER. You or your organization has exceeded the maximum limit for this feature.

Challenge When performing a restore involving multiple records, one or more records fail to be restored with the following Salesforce error message: CANNOTEXECUTEFLOWTRIGGER. You or your organization has exceeded the maximum limit for this feature. Error ID: XXX-XXX XXX organization has exceeded...

How to Re-Initialize Veeam Backup for Salesforce Configuration Database Connection

Purpose This article documents how to change which account Veeam Backup for Salesforce uses to connect to its configuration database. Solution Scenario 1: Change Database Credentials When Existing Connection is Functioning This scenario assumes the current connection to the database is valid and...

Veeam ONE Compatibility Patch for Cloud Director 10.4

The hotfix on this page was built specifically for Veeam ONE v11a 11.0.1.1880. Requirements Before installing this hotfix, ensure you are running Veeam ONE v11a 11.0.1.1880. You can check the version under Help | About in the Veeam ONE Client. Resolved Issues When attempting to add VMware Cloud...

Support Statement - Exchange Online Basic Authentication Deprecation

Purpose This article provides information on actions that must be taken to ensure Veeam Backup for Microsoft 365 will continue to function after the Basic Authentication Deprecation in Exchange Online. Associated Error Messages The following errors may be shown in Veeam Backup for Microsoft 365...

Error: "Virtual lab supports maximum of 9 networks."

Challenge When configuring a SureBackup Virtual Lab for a VMware vSphere environment, attempting to add more than 9 Isolated Networks or configure more than 9 Isolated vNIC adapters will cause the following error to be shown: Virtual lab supports maximum of 9 networks. Cause The Virtual Lab...

Build Numbers and Versions of Veeam Plug-in for oVirt KVM

This KB article lists all versions of the Veeam Plug-in for oVirt KVM and their respective appliance build numbers. Starting with Veeam Backup & Replication 12.3, the Release Notes for Veeam Plug-in for oVirt KVM , are included in the Veeam Backup & Replication Release Notes. Note: Prior to versi...

VMware Cloud Director 10.4 Compatibility Patches

Hotfix for Veeam Backup & Replication 11.0.1.1261 P20230227 The hotfix on this article has been rebuilt as of 2023-11-24 to be compatible only with Veeam Backup & Replication build 11.0.1.1261 P20230227. This is the second such rebuild; the last rebuild was on 2023-03-16. Note: If an older versio...

Datastore Named 'VeeamBackup_' Listed as Inaccessible

Challenge A Datastore with the name 'VeeamBackup' is found within the vSphere environment and is marked inaccessible. The will be the hostname, FQDN, or IP of a server assigned as the Mount Server for a Repository in Veeam Backup & Replication. Cause The datastore appears "inaccessible" because t...

Build Numbers and Versions of Veeam ONE

This KB article lists all versions of Veeam ONE and their respective build numbers. For more information on downloading the latest version of Veeam ONE, visit: My Account Portal - Product Downloads Latest Downloads Page Veeam ONE -- What's New PDF Version | Build Number | Release Date | Release...

Build Numbers and Versions of Veeam Agent for Oracle Solaris

This KB article lists all versions of Veeam Agent for Oracle Solaris and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Oracle Solaris , visit: Veeam Agent for Oracle Solaris -- Current Version Download Page Veeam Agent for Oracle Solaris...

Build Numbers and Versions of Veeam Agent for IBM AIX

This KB article lists all versions of Veeam Agent for IBM AIX and their respective build numbers. For more information on downloading the latest version of Veeam Agent for IBM AIX , visit: Veeam Agent for IBM AIX -- Current Version Download Page Veeam Agent for IBM AIX -- What's New Current Versi...

Build Numbers and Versions of Veeam Agent for Mac

This KB article lists all versions of Veeam Agent for Mac and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Mac , visit: Veeam Agent for Mac -- Current Version Download Page Veeam Agent for Mac -- What's New Current Version Version | Bui...

Build Numbers and Versions of Veeam Backup for Google Cloud

This KB article lists all versions of Veeam Backup for Google Cloud and their respective build numbers. For more information on deploying the latest version of Veeam Backup for Google Cloud , visit: Veeam Backup for Google Cloud User Guide: Deploying Backup Appliance Veeam Backup for Google Cloud...

Build Numbers and Versions of Veeam Backup for Microsoft Azure

This KB article lists all versions of Veeam Backup for Microsoft Azure and their respective build numbers. For more information on deploying the latest version of Veeam Backup for Microsoft Azure , visit: Veeam Backup for Microsoft Azure User Guide: Deploying Backup Appliance Veeam Backup for...

Build Numbers and Versions of Veeam Backup for AWS

This KB article lists all versions of Veeam Backup for AWS and their respective build numbers. For more information on deploying the latest version of Veeam Backup for AWS , visit: Veeam Backup for AWS User Guide: Deploying Backup Appliance Veeam Backup for AWS User Guide: Updating Veeam Backup f...

Build Numbers and Versions of Veeam Recovery Orchestrator

This KB article lists all versions of Veeam Recovery Orchestrator and their respective build numbers. For more information on downloading the latest version of Veeam Recovery Orchestrator, visit: My Account Portal - Product Downloads Latest Downloads Page What's New in Veeam Recovery Orchestrator...

Build Numbers and Versions of Veeam Agent for Linux

This KB article lists all versions of Veeam Agent for Linux and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Linux , visit: Veeam Agent for Linux -- Current Version Download Page Veeam Agent for Linux -- What's New Latest Version Versio...

Veeam Backup & Replication server does not have Virtual Machine Manager Administrator Console installed.

Challenge When attempting to add Microsoft Hyper-V Servers to Veeam Backup & Replication the following error is displayed: Veeam Backup & Replication server does not have Virtual Machine Manager Administrator Console installed. If you installed VMM Console while Veeam Backup & Replication UI was...

How to Disable Oracle Processing Without Disabling Application-Aware Processing

Purpose This article documents how to disable the processing of Oracle instances by Application-Aware Processing without disabling Application-Aware Processing processing for other applications running on the same machine. Solution Disable Oracle Processing for a VM Protected by Veeam Backup &...

Converting Disk from RAW to QCOW2 to Allow For Incremental Backup

Purpose This article documents how to convert a Disk from RAW to QCOW2, allowing Veeam Backup for Oracle Linux Virtualization Manager and Red Hat Virtualization to create an incremental backup of the disk. As documented in the Veeam Backup for Oracle Linux Virtualization Manager and Red Hat...

Release Information for Veeam Backup for Microsoft 365 6a Cumulative Patches

Requirements This Cumulative Patch can be used to: update manually from a previous Veeam Backup for Microsoft 365 6a release to the latest Cumulative Patch. upgrade an existing pre-6a Veeam Backup for Microsoft 365 server to Veeam Backup for Microsoft 365 6a with the latest Cumulative Patch...

Restore to Google Cloud Engine Fails With "n1-standard-2 not found"

The Restore to Google Compute Engine utilizes the import-image API call, which in turn requires an N1 instance type, which is an instance type that is not available in certain regions...

Release Information for Veeam Backup for Microsoft 365 6a

Cumulative Patches are available for this version: Veeam Backup for Microsoft 365 6a Cumulative Patches Requirements Before upgrading to Veeam Backup for Microsoft 365 6.0, Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365: 4.0 build 4.0.0.1345 4a...

Shared Server Compatibility of Veeam Backup for Microsoft 365 and Veeam Backup & Replication

Purpose It is important to remember that Veeam Backup for Microsoft 365 and Veeam Backup & Replication are separate backup products designed to operate separately from each other. However, both Veeam Backup for Microsoft 365 and Veeam Backup & Replication utilize Veeam Explorers as secondary...

Release Information for Veeam Backup for Microsoft Azure v4

Requirements Please confirm that you are running Veeam Backup for Microsoft Azure v3 build 3.0.0.666 or later before upgrading. The currently installed build number Server Version is in the About section under Configuration | Support Information. After installing Veeam Backup for Microsoft Azure...

Veeam Backup for Microsoft 365 Auto-Update Fails - "Offline thumbprint check failed: certificate is invalid"

Challenge Veeam Backup for Microsoft 365's auto-update activated via the user interface may fail with: Offline thumbprint check failed: certificate is invalid. Cause This error is related to the Veeam Backup for Microsoft 365 updater's certificate checks. Solution This issue was resolved starting...

"Loss protection disabled" Warning in GUI

Challenge When configuring backup file encryption, the following warning is shown: Loss protection disabled Creating Encrypted Configuration Backups Backup Job Encryption Cause This warning appears when the Veeam Backup & Replication installation is not managed by a Veeam Backup Enterprise Manage...

Hyper-V Crashing or Rebooting During Backup Due to Anti-Virus

Challenge During the backup of a Hyper-V VM, the Hyper-V host may crash BSOD with a bug check 34 or 0x22. Solution Veeam Support has seen similar cases to this from time to time, they are generally considered rare, and when they do occur, the underlying cause requires extensive investigation. It ...

How To Configure Veeam Backup for Microsoft 365 to Use Microsoft Graph Export API for Teams

Purpose This article documents the procedure for enabling Veeam Backup for Microsoft 365 to backup Teams public channel posts using the Teams Export APIs.Veeam Backup for Microsoft 365 backs up Teams channel messages. For more information on the limitations of Teams chat backup, click here. In...

Veeam Recovery Orchestrator May Timeout During Execution of a Replica Plan if the Source vCenter Is Offline

Article Applicability The hotfix patch on this article is only intended for use with Veeam Recovery Orchestrator 5.0.0.2768. Challenge When executing a Replica plan, Veeam Recovery Orchestrator may hang as it processes each VM in the plan. This hang will occur if two vCenters are used one...

XSS Vulnerability in Veeam Management Pack for Microsoft System Center v8

Vulnerability Details A reflected DOM-Based XSS vulnerability has been discovered in the Help directory of Veeam Management Pack for Microsoft System Center 8.0. This vulnerability could be exploited by an attacker by convincing a legitimate user to visit a crafted URL on a Veeam Management Pack...

"Failed to import signatures" - Veeam Intelligent Diagnostic Signatures Update Failure

Challenge Attempting to update Veeam Intelligent Diagnostics signatures fails, and a pop-up appears with the message: Failed to import signatures Cause This issue occurs due to recent certificate changes that affected the Veeam Intelligent Diagnostics signature update process. Solution Option 1:...

Nutanix Mine with Veeam - Foundation VM OS Upgrade

End-of-Life Product Nutanix Mine with Veeam reached End-of-Life on 2026-04-30. As of this date, all support services for this product are unavailable. For more information, see the Nutanix EOL Announcement Bulletin - Nutanix Mine, released 2025-04-30. Challenge The Foundation VM of Nutanix Mine...

AHV clusters with AOS versions 5.20.4+ (LTS) or 6.1.1+ (STS) shown as unavailable in Veeam Console

Challenge If the machine where Veeam Backup & Replication is installed is running Windows Server 2012R2 OS or earlier, and the Nutanix AHV Clusters are running AOS versions 5.20.4+ LTS or 6.1.1+ STS, the following may occur: Nutanix Clusters that were previously added to Veeam Backup & Replicatio...

Veeam's VSS Operations With SMB 3.0 Impacted by Windows June 14, 2022 Update

Challenge After installing the Windows June 14,2022 update KB5014702/KB5014746 on a Windows file server hosting SMB 3.0 shares, the follow Veeam Backup & Replication operations may be impacted: If those SMB 3.0 shares are added to Veeam Backup & Replication with the "Backup from Microsoft VSS...

Veeam Support Statement Regarding SQL 2012 LocalDB EOL

Details When operating in Standalone or Managed by agent mode, Veeam Agent for Microsoft Windows version 5 and all previous versions utilize Microsoft SQL Server 2012 Express LocalDB. Microsoft has announced that SQL Server 2012 will reach End-of-Life on July 12, 2022. However, Veeam Agent for...

Release Information for NEC Storage V Series Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing NEC V Series Plug-In v2.2.271, make sure that you are running Veeam Backup & Replication...

"Failed to retrieve certificate" - Error When Interacting With Cloud Storage

Challenge When adding an Object Storage Repository or interacting with an existing Object Storage Repository the following error occurs: Failed to retrieve certificate from ... The format of the error is different for each type of Object Storage Repository: Certificate Retrieval error when adding...

libdtrace-ctf Required to Install Veeam Agent for Linux on Oracle Linux UEK

Challenge When installing Veeam Agent for Linux on Oracle Linux 6 or 7 with UEK kernel, the veeamsnap package fails to install with the following error: Error! Bad return status for module build on kernel: Consult /var/lib/dkms/veeamsnap//build/make.log for more information. The make.log example...

Release Information for Veeam Backup for Google Cloud v3

Release Information for Veeam Backup for Google Cloud v3...

Release Information for Veeam Backup for AWS v5

Requirements Please confirm that you are running version Veeam Backup for AWS v3 build 3.0.0.319 or later before upgrading. You can find the currently installed build number Server Version in the About section under Configuration | Support Information. After installing Veeam Backup for AWS v5a,...

Archiving Job Fails With: "Failed to provision a proxy appliance : Unable to connect by SSH to Appliance."

Challenge An Archiving Job for a Scale-Out Backup Repository fails with the error: Failed to provision a proxy appliance: Unable to connect by SSH to Appliance. Copy Log Example dd.mm.yyyy hh:mm:ss Warning Failed to provision a proxy appliance: Unable to connect by SSH to appliance. dd.mm.yyyy...

How to Connect to an Object Storage Repository via Google Cloud Private Access

Purpose This article documents how to configure Veeam Backup & Replication to use Google Cloud Private Access to connect to a GCS bucket instead of the public IPs for Scale-Out Backup Repository offload to Capacity Tier or Archive Tier or to connect to an Object Storage Repository in Veeam Backup...

Tape Related Task Fails With "isn't current owner. You have to change current owner"

Challenge A Tape Job or tape-related task Inventory, Catalog, or Restore fails with errors: '' isn't current owner. You have to change current owner Job has been terminated Error: '' isn't current owner. You have to change current owner Failed to inventory tape Error: '' isn't current owner...

How to Activate Access to Microsoft Graph Teams Export APIs

Preliminary Action This article documents how to configure your app registration to access the Microsoft Graph Export API for Teams, which is necessary to enable Veeam Backup for Microsoft 365 6a and newer to protect Teams public channel posts. Once the Teams Protected APIs are accessible and Vee...

Unexpected proxy address format - Error After Upgrading to Veeam Backup for Microsoft 365 6.0 P20220524

Challenge After upgrading to Veeam Backup for Microsoft 365 6.0 P20220524, the mailbox backup for organizations added as Hybrid or Microsoft 365 may fail with the error: Error: Unexpected proxy address format: x500:/o=ExchangeLabs/ou=Exchange Administrative Group...

Helper Appliance Resource Requirements

Purpose This article documents the specific EC2 Instance Type / Azure VM Size that will be used by Veeam Backup & Replication based on the Helper Appliance size selected when adding Amazon S3 or Azure Object Storage. Solution Helper Appliance Sizes The table below documents the actual EC2 Instanc...

How to Manually Update Veeam Backup Agent Deployment Packages on Veeam Service Provider Console Server

When the Veeam Service Provider Console server does not have internet access it is unable to download the latest deployment packages for Veeam Backup Agents i.e., Veeam Agent for Microsoft Windows, Veeam Agent for Linux, Veeam Agent for Mac from the Veeam Installation Server...

Job Writing to Cloud Connect Repository Fails with: "Target gate has rejected connection. Connection target is not recognized. No rule exists."

Challenge A Veeam Cloud Service Provider observes that their tenant's jobs intermittently fail with either of the following errors: Error Cloud gate has rejected connection. Reason: Connection target is not recognized. No rule exists.. System.Exception Error Connection target is not recognized. N...

Mounting SMB Share During AIX Bare Metal Restore Results in Inaccessible Data on Restored Machine

Challenge After mounting a CIFS/SMB mount in the Bare Metal Restore environment, data on some VG aren't accessible in the restored system. Cause This issue occurs because affected VG's major device number in /dev doesn't match information within ODM. Detailed Cause: Before a CIFS/SMB share can be...