5325 matches found
How to re-create missing .pvp file from vDisk versions
This article explains how to recreate a .pvp file for a PVS vDisk version in case that is deleted by accidentally...
Citrix XenServer Multiple Security Updates
Description of Problem Two issues have been identified within Citrix XenServer, which could, if exploited, allow unprivileged code in a PV guest VM to cause the host to crash or become unresponsive. These vulnerabilities affect all currently supported versions of Citrix XenServer up to and...
Hardware Acceleration for Linux endpoints with AMD GPUs
Starting from version 2.5,HDX RTME supports hardware acceleration for video compression on Linux thin clients or fat clients with AMD GPU. Specifically, for video encoding RTME uses VCE 2.0 or higher. Video decoding has limited support because of some technical limitations, and it is disabled in...
Delay with touch screen swipe in HDX session from touch screen device when using Receiver for Windows
When using a touch screen device such as Microsoft surface pro which utilizes the full receiver for windows client users notice a delay when using the touch screen swipe feature in the session. This delay is most obvious when using the finger or a stylus pen to draw in an application such as MS...
UPM Roaming Profiles "Break" if App Layering Elastic Layering is Enabled
UPM roaming profiles "break" if enabling App Layering Elastic Layering feature. Can’t right click the start menu, can’t open programs, etc...
What are the supported disk platforms to install XenServer on?
Question : What are the supported disk platforms to install XenServer on? Answer : For information about supported hardware, see the Hardware Compatibility List HCL: https://hcl.xenserver.com/ You can also refer to the Citrix Hypervisor 8.2 CU1 product documentation. When installing XenServer, yo...
HDX session stops responding when using two-finger scroll on a touchpad
Citrix HDX session may stop responding and hang when using the two-finger scroll on a touchpad. This was observed in certain machines running Windows 8 or 10 with Receiver 4.10 or higher...
How to Remove XenTools for Clean Install
To remove XenTools from VMs if standard uninstall does not work...
WFICA32.exe Shows 100% CPU usage in Task Manager
WFICA32.exe on client shows 100% CPU usage in Task Manager...
After Upgrade to WEM 4.6 agents not getting configurations with error: Agent (Agent name) is not bound to any configuration set
Upgrade WEM environment from 4.5 to 4.6. After upgrading, WEM agents are randomly reported with the following different status under Administration Agents Registrations: "Agent is bound to multiple configuration sets." Then the same agents are reported with the following status: "Agent is not be...
Event id 1 "An error occurred running the command: 'Install-DSFeatureClasses' " while propagating changes after adding StoreFront Server to a Server Group
You may be unable to propagate changes after adding StoreFront Server to existing Server Group. The propagation fails with following event inCitrix Delivery Services event log: Log Name: Citrix Delivery Services Source: Citrix Configuration Replication Service Date: dd/mm/yyyy hr:min:sec AM/PM...
How to customize the storefront website title
Customize the storefront website title and the icon...
HDX Media Engine Crashes when Disconnecting or Logging off From a Session
The HDX media engine crashes when disconnecting or logging off from a session. Here is how to reproduce the issue: 1. Start a published desktop from a ThinClient dual screen. 2. Within the published Desktop, launch another desktop. 3. Put this desktop on the second screen. 4. Logoff or disconnect...
NetScaler Gateway : Radius Authentication Fails Intermittently Despite RADIUS Server Accept
NetScaler Gateway Authentication Scenario 1: Gateway Page would present the authentication to be done in 2 factor. First the user enters the LDAP username and password. Now there would be 2 options either user can do the touch authentication present in the MFA Application or else can wait for the...
Unable to Connect to StoreFront from NetScaler After Logging into NetScaler Page with Error "Http/1.1 Internal Server Error 43531"
The following error is shown after logon to NetScaler page: Error "Http/1.1 Internal Server Error 43531" The NetScaler is unable to connect or redirect to StoreFront page...
XenMobile: How to migrate the Cert Based Auth from existing CA to a new PKI-Infrastructure (With a new Root CA and Issuing CA)?
Existing working two-factor-authentication for XenMobile using cert based auth as the second factor are XenMobile-certificates that are issued by a Windows Enterprise Root CA. This Root CA will be decommissioned and replaced by a new Windows Enterprise Issuing CA that is signed by a new Root CA...
How to install Root CA cert on the iOS 11 with Receiver 7.3 upgraded from 7.2
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Install the Root CA cert manually after upgrading the iOS Receiver 7.3...
Troubleshooting NetScaler Hard Disk Issues
Hard Drive errors can come in many forms and can be resolved via other ways than an RMA. Errors include not allowing access to the NetScaler via GUI to not booting completely. SSH Access Works but No GUI Access Go to shell and run command df –h the directory you’ll investigate is /var. If /var is...
How to Stop Receiver From Launching All the Published Applications Automatically
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Applications should not launch automatically...
CVE-2018-3665 - Citrix XenServer Security Update
Description of Problem An issue has been identified in certain CPUs that may allow code running in a guest VM to read data from another process in the same VM or another VM running on the same host. The data that can be read is limited to specific CPU registers rather than memory or disk storage;...
Error: "Cannot Complete Your Request" Due to DNS Misconfiguration on StoreFront
The following error is displayed due to DNS misconfiguration on StoreFront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Expired Certificates on StoreFront
The following error is displayed due to expired certificates on StoreFront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Call Back URL Misconfiguration on StoreFront
The following error is displayed due to call back URL misconfiguration on StoreFront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Stopped StoreFront Services
The following error is displayed due to stopped StoreFront services: Cannot Complete Your Request...
StoreFront fails to detect Receiver installation with Internet Explorer
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When navigating to a Receiver for Web site using Internet Explorer, a user will be asked to run a...
Error: "Cannot Complete Your Request" When Connecting to StoreFront Through Proxy
The following error is displayed when connecting to StoreFront through proxy due to proxy configuration: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Incorrect Session Timeout Settings on StoreFront
The following error is displayed due to incorrect session time out settings on StoreFront: Cannot Complete Your Request...
Common Resolutions to “Cannot Complete Your Request” when connecting directly to StoreFront Server
Symptoms or Error The “Cannot Complete Your Request” error is displayed through connecting directly to StoreFront server. However, this is an error could occur when connecting through Citrix Gateway or Load Balancer based on different deployment scenarios. To narrow down through which connection...
Error: "Cannot Complete Your Request" due to “Default.htm” file being corrupted on Storefront
The following error is displayed due to “Default.htm” file being corrupted on Storefront: Cannot Complete Your Request...
WEM Agents showing random incorrect bindings
Agents are showing as bound to multiple config sets, bound multiple times to the same set, or to none at all...
Error: "Cannot Complete Your Request" Due to Certificates Misconfiguration on StoreFront
The following error is displayed due to certificates misconfiguration on StoreFront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Self-Recycling of StoreFront Application Pools
The following error is displayed due to self-recycling of StoreFront application pools: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Incorrect Citrix Gateway URL Usage
The following error is displayed due to incorrect Citrix Gateway URL usage: Cannot Complete Your Request...
WEM Admin console error: "A valid license server with appropriate licenses needs to be configured"
When attempting to connect to infrastructure services using the WEM Administration Console, the following error is seen: A valid license server with appropriate licenses needs to be configured before you can start using Citrix Workspace Environment Management...
Error: "Cannot Complete Your Request" Due to Authentication Misconfiguration on StoreFront
The following error is displayed due to authentication misconfiguration on StoreFront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Antivirus Firewall Blocking Connection on StoreFront
The following error is displayed due to antivirus firewall blocking connection on StoreFront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" After Publishing New App or Customizing App’s Icon on StoreFront
The following error is displayed after publishing a new application or customizing an application’s icon on StoreFront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Citrix Delivery Services Authentication App Pool Misconfiguration on StoreFront
The following error is displayed due to Citrix delivery services authentication app pool misconfiguration on StoreFront: Cannot Complete Your Request...
VDA does not register when provisioned using PVS
The Citrix Virtual Delivery Agent does not register with the Citrix XenDesktop Deliver controller when streamed by Citrix Provisioning Services...
Multiple Calendars Secure Mail
Question: Can I synchronize multiple calendar or contacts folders using Secure Mail? Answer: You can only synchronize your default calendar folder, contact folder, and tasks folder. There is a third party limitation related to how Active Sync works, on the Microsoft website you can find the...
Receiver 4.8: "Citrix HDX Engine is not responding"
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. 1 Published application will launch and after few minutes it'll crash with the error message "Citrix...
PVS configuration wizard failed to add domain\users service account into database automatically:<The EXECUTE permission was denied on the object 'uspGetServerSettings
PVS configuration wizard fails to add domain\users service account into database automatically.The EXECUTE permission was denied on the object 'uspGetServerSettings' or System.Data.SqlClient.SqlException 0x80131904: Windows NT user or group 'domain\username' not found in CDF trace. No error is...
Fixed "Agent Unreachable" or other bad state in View by removing & readding the desktop from the pool
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How to set the default size of the Elastic Layering writable volume
When Elastic Layering is enabled with or without User Layers, the boot disk is created with an extra 20GB as a second partition where the user writes will be stored. This is necessary to keep writes at a layer above the boot disk and any elastically assigned layers that might show up later. If yo...
FAQ: Login performance with Elastic Layers
Why are user logins with Elastic Layers enabled slower than normal logins on a non-EL image? Why are logins slower depending on how many Elastic Layer assignments a user has? Background: When you define an Image Template in the Layering Management Console LMC, you have to select the Elastic...
XenMobile 10.8 fixed issues
XenMobile 10.8 includes the following fixed issues. For fixed issues related to XenMobile Apps, seeFixed issues. When you upload an .ipa enterprise app to XenMobile Server, occasionally the upload fails. The following error message appears: Uploaded mobile app is invalid. Application icon was not...
Setting ProcMon to run at a lower altitude to capture other filter drivers
If you need to get Procmon's filter to run below us in the filter stack, it has a setting for that. Procmon is usually used to figure out what is happening on the machine, but you do not get to see the activity of things such as virus scanners and unifiltr because they happen at a lower level tha...
App Layering: How to force the ELM to use a specific SMB version for file servers
In the ELM, when connecting to a file share, we test all the SMB versions that we support, from top to bottom, until we get a successful login. We specifically try 3.02, 3.0, 2.1, 2.0 and 1.0, in that order, before giving up. An SMB server is supposed to return "Not Supported" when an attempt is...