5325 matches found
Graphic issue occurs on auto adjust resolution VDA session
Various graphical problems on special programs, such as black/white screen problems, color problems, truncation problems, etc. This problem only occurs on VDAs with automatic resolution adjustment; these problems do not occur with fixed resolutions...
Provisioning 2203 : Citrix PVS breaks with Microsoft OLEDB driver v19
When upgrading PVS 2203 servers to mitigate a Microsoft OLEDB driver vulnerability CVE-2023-36728, a customer incorrectly removed Microsoft OLE DB Driver 18 and installed Microsoft OLE DB Driver 19. PVS Server 2203 cannot use Microsoft OLE DB Driver 19 to communicate with the SQL server...
Migrating Citrix MCS Catalogs To New Storage
Storage migration for MCS machines...
How to create a custom log when a user 'logs in' or 'logs out' of the Gateway session.
Demonstrate on Citrix Gateway How to create a custom log when a user 'logs in' or 'logs out' of the Gateway to a Storefront session...
How to move a file from one Netscaler to another via CLI using SCP.
Understand how to utilize the SCP command to move a file from one ADC to another via CLI...
Error launching application in DAAS "The resource is unavailable currently"
All applications in a particular Delivery Group\Catalog fail to launch . Applications in other Delivery Groups have no issue launching . With CWA the error seen is "The resource is unavailable currently" With HTML5 client this error is seen "ICA retrieved successfully, connecting..."...
エラー番号 2306 が発生し、セッションの起動に失敗します
セッションの起動時にエラー番号 2306 が発生し、起動に失敗する場合があります。 エラーメッセージ： Citrix Workspace Configuration Manager: XXXXX.ica という名前のファイルが見つかりませんでした。インストールを確認するか、管理者に連絡してください。...
[NetScaler-Azure] NetScaler may RESET TCP connections randomly, RESET Code: 8201
NetScaler on Azure, you may observe that some TCP connections can be RESET by NetScaler unexpectedly, RESET code is 8201. For more information about Reset code, please see:Citrix ADC NetScaler Reset Codes reference...
Virtual Machines Do Not Start After the Upgrade of XenServer
After an upgrade of XenServer, Virtual Machines VMs will not start with the following error: Error: Starting VM 'Name-of-VM - This operation cannot be performed because the specified VDI could not be found on the storage substrate...
How to customize the toolbar of citrix workspace app for HTML5
How to customize the toolbar of Citrix workspace app for HTML5...
How to re-register device profile on Citrix Cloud ADM for the Citrix cloud hosted Netscalers
How to re-register device profile on Citrix Cloud ADM for the Citrix cloud hosted Netscalers...
Session window screen displays abnormal if windows size changes during session launch
Changing the screen size of the session window during the session startup process may cause problems with the screen display. If the screen size is larger than the session window, the screen displays a gray border. If the screen size is smaller than the session window, a truncated screen is...
Unable to Create Memory Dump from Windows 2008 R2 Servers after Installing Service Pack 1
Unable to get the operating system to generate complete memory dumps on Windows 2008 R2 servers after updating the server to Service Pack 1 for Windows 2008 R2. The issue was observed on XenApp 6 servers in various environments: Physical servers XenServer virtual machine XenServer with Provisioni...
Broker and Central Config Service PowerShell commands failing when run on Cloud Connectors
When attempting to run PowerShell commands on Cloud Connectors, cmdlets may fail with the following error message: Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will...
The task you are trying to do can't be completed because Remote Desktop Services is currently busy.
Users get the following error when attempting to launch a published application. "The task you are trying to do can't be completed because Remote Desktop Services is currently busy. Please try again in a few minutes. Other users should still be able to log on." The only user that can currently...
Unable to launch HTML5 sessions via gateway when using Secure Storefront IIS
Unable to launch a published desktop session using Citrix Workspace app for HTML5 when connection is via NetScaler. Desktop launches fine when not going through HTML5. When launching directly from Storefront, bypassing netscaler, HTML5 session launches without any issues. When launching HTML5...
Citrix Virtual Apps Essentials and Citrix Virtual Desktops Essentials: EoS and EoR Azure Marketplace
Cloud Software Group has decided to end of sale EOS on October 31st, 2023, and end of renewal EOR, end of life EOL on May 31st, 2024, Citrix Virtual Apps and Desktops Essentials in the Azure Marketplace. This move is designed to improve our product line and deliver superior value and user...
Error: "There are no apps or desktops available for you at this time" after logon StoreFront
Multiple zones are configured within a single site. Primary zone and Satellite zone both contain one Delivery Controller and one Storefront for redundancy. If the Delivery Controller in Satellite zone fails, the whole environment is still working well. But if the Delivery Controller in Primary zo...
Unable to copy and paste after WEM agent is reinstalled. Wfshell.exe application crash occurs
Issue noticed after re-installing WEM agent, users are facing issues with users being unable to copy and paste from Client to endpoint and vice versa. In theevent viewer on the VDA, event ID 1000 error for Wfshell.exe is displayed...
The citrix workspace app version 23.9.0.17 for chrome no longer works in kiosk mode.
On a Chromebook with OS 116 and 117, for citrix workspace app for chrome no longer works in kiosk mode. After logging in a white screen is seen. Outside of Kiosk mode it works . Chrome OS 115 does not have the issue...
How to Add a Permanent Search Domain Entry in the Resolv.conf File of a XenServer Host
This article describes how to add a permanent search domain entry in the resolv.conf file of a XenServer Host. When manually editing the resolv.conf file to add search domains, the entries are not persistent after a XenServer Host reboot...
How To: Check if HTTP/2 is being used in the NetScaler, and if so by which entities
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Citrix Gateway unable to connect to Citrix Endpoint Management Cloud server
Citrix Gateway unable to connect to Citrix Endpoint Management cloud server due to SSL certificate issue Symptoms include the below, STA shows down. Secure Hub fails in Enrollments Secure Hub fails to access store...
How To Identify If SCSI Storage Repository Has Changed SCSI IDs
This article will help in identifying if the iSCSI/HBA Storage Repository SR has changed SCSI IDs and provide steps to repair it...
Export apps setting and import by using PowerShell
Export apps setting from one delivery group and import to a different delivery group by using PowerShell...
Storefront Installation Error Adding Local Administrators to CitrixStorefrontAdministrators Group
Install StoreFront with below error: There was an error adding user accounts in the Administrators local group to the CitrixStorefrontAdministrators local group.See the log files described in the article 'Troubleshoot Storefront' in the Storefront product documentation. Try adding these user...
How to remove shortcuts for published apps on the start menu
How to remove shortcuts for published apps on the start menu...
VDI not Available
“The VDI is not available” message is displayed in XenCenter after attempting to start a Virtual Machine VM. Background The additional details of “VDI is not available” error are not displayed. This article describes the error messages, the reasons for VDI not available error message, extract fro...
Ctxexceptionhandler.exe creates dump files under C:\ drive in VDA
Dump files .dmp files with special characters are generated under C:\ drive in VDA randomly...
DaaS Monitor shows IP address of ISP under 'Launched via (IP)'
DaaS Monitor shows IP address of ISP underCitrix Cloud -- Monitor -- Filters -- Connections-Launched via IP or in Session Details. You can see same output for this command on Cloud Connector Get-BrokerSession | Select LaunchedViaIP Launch via IP should display IP address of the Storefront server ...
How to check the current TCP connection number of Gateway virtual server
It's not possible to check the current TCP connection number for gateway virtual server on NetScaler GUI, but it can be checked on the NetScaler CLI...
FAS - User is unable to launch desktops with Access Denied windows event
When attempting to launch desktop, Error message shows : "cannot start desktop". Event ID 1 and 28 are logged on Storefront servers. Application and service logs Citrix delivery services = Event ID: 1 Description: The Federated Authentication Server at: returned a server error: 1 for method...
Server prefers weak encryption ciphers during TLS negotiation
TLS cipher suite issues were detected: Server prefers weak encryption ciphers during TLS negotiation...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 12
Package name: xms10.14.0.11222.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.11121.bin, xms10.14.0.11013.bin, xms10.14.0.10942.bin, xms10.14.0.10813.bin, xms10.14.0.10742.bin, xms10.14.0.10628.bin, xms10.14.0.10521.bin, xms10.14.0.10424.bin,...
Power Automate agent for virtual desktops doesn't work in ICA/HDX session.
Power Automate agent for virtual desktops doesn't work in ICA/HDX session...
CWA Mac unable to print after macOS Sonoma upgrade: "Printer not activated. Error code -41"
Post macOS upgrade to Sonoma, Citrix Workspace App for Mac users with locally attached printers will receive an error message: "Printer not activated. Error code -41 " when attempting to print...
VDA machines stuck at initializing for Hybrid Azure AD join and taking long time to register
Azure AD based machines stuck in the initializing state or taking 45 minutes to register...
Microsoft Security Update Validation Report October 2023
Microsoft’s October 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
How to mitigate the HTTP/2 Rapid Reset vulnerability (CVE-2023-44487) on NetScaler
Advise how to mitigate the HTTP/2 Rapid Reset vulnerability on NetScaler...
Virtual apps and desktops - 1912/2203 -Citrix Infrastructure / OS upgrade
Query on upgrading the OS Citrix servers Storefront, DDC and License server...
Cannot Transfer file when attempting to download file from local drive to a Published Desktop
A User launches a Published Desktop and tries to download a file from a file share but is met with the following error, " Cannot Transfer file. This action is blocked by your organization's Policy" Example:...
"You must enter valid credentials" error happen when logon Director Web for some users
Some domain admin users fail to logon Director Web page. "You must enter valid credentials" error happen when logon Director Web for some admin users. Username and Password are correct since they can logon via Director server vm console. Event ID 7 Warning show on Director Server Application even...
Nutanix power actions failure after the windows patches on Cloud Connector
Following a Windows patch to Cloud Connectors, power actions, and autoscale actions are failing to Nutanix-hosted VDAs. You can see failures relating to the Citrix Remote Broker Provider service, and the Nutanix PlugIn on the Cloud Connectors event logs, XaXdProxy crash linked to the broker...
How to prepare for upgrading the operating system of the Citrix License Server
To upgrade the operating system of a standalone Citrix License Server...
All VDAs reported as Power State Unknown in Studio
Connectivity is lost to the hypervisor and all VDAs show a power state unknown within the studio. The hosting connection test runs successfully Host Connection credentials are valid andnew machines can be created New machines are in power state unknown as well...
Cloud : Load balancing and Autoscale does not work properly in citrix cloud
Issues with Auto-scale and Load balancing on Cloud. Autoscale is configured to shut down half of the servers during the weekend. They have noticed there were once 138 sessions on Server until server crashed. Loadbalancing was not working as expected. Least loaded servers were not accepting sessio...
The Session Printers are not mapped to a Citrix Session.
The Session Printers are not mapped to a Citrix Session...
Error "Socket Error 10054" When Launching Virtual Desktop
Error "Socket Error 10054" when launching Virtual Desktop...