Creating Azure catalog resources failed Resource 'citrix-xd-XXXXXX' was disallowed by policy.

Unable to create new machine catalogs when selecting the option - "Create a resource group to provision machines" within the catalog creation wizard and we observe the error - "Creating Azure catalog resources failed Resource 'citrix-xd-XXXXXX' was disallowed by policy. Reasons: 'Resource group i...

Teams - Error "Your Admin has restricted Access to the New Teams" in ICA session

When launching New Teams within Remote PC / ICA session, it seems to logon fine the first time. But when the user logs out and logs back in again to Teams the second time and any subsequent attempt, they see the following error message: "Your Admin has restricted Access to the New Teams"...

How to verify disk space warnings on Storefront servers.

To verify what may be using disk space on a storefront server where the admin has received an alert that the server is low on disk space...

CPU consumed by a session on VDA mismatches associated session or published apps importance level

The CPU resource consumed by a session on a XenApp Server does not match the associated session and/or published application importance levels...

Unable to upload new SDWAN Licesne

The applied license neither changed the value of existing features nor added new features. This may be due to duplicate or invalid features or multiple server licenses...

Can't complete your request with SAML enabled in a Single Domain

Can't complete your request when logon Netscaler Gateway using UPN name with SAML enabled. On Storefront event log, we can see "An authentication attempt was made for user: [email protected] with realm context resulting in: Failed -1073741715" In Storefront Verbose log, we can see...

UPM - Microsoft Edge browser does not retain saved credentials in subsequent logins

With Citrix User Profile Management UPM configuration Microsoft Edge browser does not retain saved credentials in subsequent login to VDI...

Citrix Delivery Controllers generates Event ID 505 and Event ID 3602 continuously

Upgrading CVAD version to 2308 generates“Citrix ConfigSync Service” with "Event ID “505 ” and "Citrix High Availability Service" with "Event ID 3602" The Citrix Config Sync Service failed an import. Error details: Error importing configuration data into secondary Broker...

Unable To Launch VDI "Unknown Client Error 1110"

Citrix Workspace App connects to VDI over a VPN, failing with the following error. Socket error 10057 Unknown client error 1110...

Client Printer redirection slow

When connect to ica session, client printer redirection slow. In the control panel, the printer shows that the printer is installing, and it takes about 10 minutes. But in printer management, it shows directly...

Error: "HdxSdkErrorDomain_Session error 8" when launching desktop from iPad device.

Error: "HdxSdkErrorDomainSession error 8" when launching desktop from iPad device. Error message in Japanese: 「接続エラー サーバエラー。サーバはセッションを切断しました。」 「継続的なエラー 次の情報をIT部門にお知らせください：操作を完了できませんでした。HdxSdkErrorDomainSessionエラー8」...

Citrix Provisioning Target Poor Performance And Slow Boot

Target Devices appear to boot slowly and hang or remain stuck at a black screen shortly after power on. Other devices that are up and running can be found frozen. These machines might be found "unregistered" in Studio and you cannot RDP or console into them. PVS servers may be reporting DB Offlin...

The Citrix Workspace app cannot be reset via the command line

When installed by specifying an account Store URL from the command line, the Citrix Workspace app cannot be reset via the following command from the CLI. And the Delete button on the "Account-Edit" screen becomes inactive so that the account cannot be deleted. "C:\Program Files x86\Citrix\ICA...

Wfica32.exe crashes when attempting to launch new session

Wfica32.exe crashes when attempting to launch Citrix ICA session from client side. From the client's Windows application logs, the following errors are noticed. ・Application Error with Event ID 1000 which indicates the faulting application name is WFICA32.EXE. ・Application Error with Event ID 1...

In XenServer, fixed data drives show as removable data drives to BitLocker

BitLocker incorrectly reports that XenVbd disks are 'Removable data drives' and suggests that you use BitLocker To Go with them. However, the physical hardware and emulated NVMe drives show as 'Fixed data drives' and suggest that you use BitLocker. Some Group Policy settings might get confused by...

WEM Security Executable Rules are not working as expected

AppLocker policies configured through Citrix Workspace Environment Management WEM under Security - Executable Rules are not working as expected...

How to restrict the copy/paste operations on pictures between CWA client and VDA

This article describes how to restrict the copy/paste operations on pictures between CWA client and VDA, only keeping the text copy/paste enabled...

How to enable password change when LDAP policy is used in ICA Gateway

This article is talking about how to enable password change when LDAP policy is used in ICA Gateway...

Fail to create MCS machine catalog with error ID: XDDS: F0522F7D

The following error occurs when creating a catalog using MCS: ------ Error Id: XDDS: F0522F7D Exception: DesktopStudioErrorld: ProvisioningTaskError ErrorCategory: NotSpecified ErrorID: DiskConsolidationFailed TaskErrorinformation: Terminated InternalErrorMessage: Invalid diskFilename: storage...

YubiKey authentication is working on published desktop but not published app

YubiKey does not work from a published app browser e.g., Microsoft Edge, but it works on the same browser inside a published desktop. The published app and desktop are both hosted on the same server...

How to migrate to new vcenter host connection

Change Citrix to the new vCenter server...

PVS server fail to boot with error “Login request timed out”

High percentage of PVS provisioned desktop servers fail to boot. This is the sequence of the events: 1. The servers boot with an ISO. 2. The tsbbdm.bin is downloaded from the 1st PVS on the site. 3. The streaming process fails. 4. Error pops up :“Login request timed out”. Rebooting the PVS server...

Microsoft Security Update Validation Report November 2023

Microsoft’s November 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Explanation of Delivery Group power management for single session

Explain the detail difference between"Machines to be powered on" in delivery group and "PeakBufferSizePercent" in DDC powershell SDK, when control the power management for pool random delivery groupor unassigned machines...

User profile settings are not saved with WEM

User profile saved settings are not saved. UPM or WEM settings are missing in the registry key locations following = HKLM/Software/Policies/Citrix/UserProfileManager HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Norskale\Agent Host\UsvMachineConfigurationSettings...

There is no LTSR version of WEM

This article describes whether there is Long Term Service Release LTSR version of Workspace Environment Management WEM...

Citrix Default Domain Services not running after rebooting StoreFront server

After rebooting StoreFront server, "Citrix Default Domain Services" service is going into Stopped state...

Citrix Workspace App for Windows - Shortcut or Hotkey redirection

CWA Windows provides 2 approaches to configure the hotkey redirection: Storefront configuration and client side configuration...

'Use server time zone' setting not getting applied through Studio policy

PVS Target Device - Use server time zone policy is not getting applied on server 2019 VDA. Citrix Policy "Use local time of client" is Configured. Value set to use time zone of user session server time zone. Registry key: HKEYLOCALMACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services...

Citrix Hypervisor Security Bulletin for CVE-2023-23583 and CVE-2023-46835

Description of Problem An issue has been discovered that affects Citrix Hypervisor 8.2 CU1 LTSR and may allow malicious privileged code in a guest VM to compromise an AMD-based host via a passed through PCI device CVE-2023-46835. In addition, Intel has disclosed a security issue affecting certain...

Unable to create or update machine catalog in AWS Availability Zones of ap-southeast-2

Citrix Virtual Apps and Desktops 1912 fails to create\update machine catalog in AWS Availability Zones of ap-southeast-2 Create\Update machine catalog task fails in Availability Zone B with the below exception, but works fine for Availability Zone A and C. Error Id: XDDS:766A4A96 A volume service...

Citrix Director Trends>Network page shows "Refused to connect" after integration with ADM

"Refused to connect" message is seen on the Citrix Director TrendsNetwork page after integrating with Citrix Application Delivery Management...

Driver Disk for Microsemi smartpqi 2.1.26_030 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.26030...

Default printer becomes "Webex Document Loader"

Even set the Citrix policy "Do not adjust the user’s default printer", the default printer becomes "Webex Document Loader" after logging in...

WEM Admin Console hangs while refreshing Agent Cache for some Agents via Console

When refreshing agent cache from Citrix WEM Console, the console freezes and have to kill and re-connect to get it working again. The issue happens only if specific agent machines are selected for the refresh cache action...

Failed to delete VM from Citrix Web Studio

Failed to delete VM from Citrix Web Studio. The virtual machine S-xxxxxxxxxxxxx was deleted. MachineFailure : S-xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Internal error: Failed to delete virtual machine ErrorID : Citrix.MachineCreation.DataModel.MachineCreationDiagnosticException TaskErrorInformation ...

How to check whether Citrix Licensing is in Grace Period using PowerShell?

This article describes how to use PowerShell cmdlets to check whether Citrix Licensing is in grace period and the number of hours remaining in the grace period...

Citrix MCS may take several hours to delete failed tasks

Citrix MCS may take several hours to delete failed VM creation tasks...

Error when uploading the upload_compliance_result.xml file.

Error - 'You have not chosen to trust "Baltimore CyberTrust Root", the issuer of the server's security certificate.doHandshake failed! ' when uploading the uploadcomplianceresult.xml file...

Apache vulnerability CVE-2023-43622 CVE-2023-45802 CVE-2023-31122 in License Server 11.17.2.0 44000

Apache 2.4.57 contains vulnerabilities and is used in the License Server version 11.17.2.0 build 44000. Security scans may raise the following CVEs: CVE-2023-43622-https://vulners.com/cve/CVE-2023-43622Affects HTTP/2 CVE-2023-45802-https://vulners.com/cve/CVE-2023-45802Affetcs HTTP/2...

Event ID: 28 "Could not contact any Federated Authentication Servers"

Users are unable to launch Citrix sessions from a FAS enabled store and observe the error - 'Cannot start desktop '. On the StoreFront servers, we observe Event ID: 28 stating - 'Failed to launch the resource 'XXXXXX' using the Citrix XML Service at address '??'. It was not possible to select a...

How to verify the NIC information of the interface on MPX

...

Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 5

Package name: xms10.15.0.10517.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10417.bin, xms10.15.0.10327.bin, xms10.15.0.10220.bin and xms10.15.0.10125.bin Date: November 2023 Languages supported: English US Important notes about this update As a best...

How to Back Up Virtual Machine Metadata to a USB Device

When migrating a set of Virtual Machines VMs from one XenServer host or pool to another, it is necessary to back up and then restore the Virtual Machine Metadata. It is recommended that the Virtual Machine Metadata be stored on the same Storage Repository as the Virtual Machines. But, it is also...

KeyNotFoundException message is shown in storefront event log

The exception message below is thrown out in the event log of storefront VM. An unexpected error occurred retrieving the credentials. System.Collections.Generic.KeyNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=bcc12aa61934e089 The given key was not present in the...

How to Change the Primary Management Interface on XenServer with XSConsole

This article describes how to use XSConsole to update the Management Interface...

How to Import OVF Package to XenServer

This article describes how to import OVF package into XenServer. You can use the Citrix® XenServer Conversion Manager to convert hundreds of virtual machines to XenServer. It saves time and storage by converting a virtual machine directly to XenServer unattended.You can also create a virtual...

Understand Power Actions

When the user clicks on the Shutdown/Restart option within the VDI, you see error in VMware Console. Parameter: ShutdownDesktopsAfterUser $True Autoscale set to keep the machine on all the time i.e Autoscale set at 100%...

How to Reset the XenServer Console

Under certain circumstances, the XenServer console in XenCenter will freeze. This article describes how to reset the console when the host is still responsive. Requirements Basic Linux knowledge Access to a XenServer host through an SSH client such as putty...

The taskbar is stop responding when launching a published desktop in Citrix Workspace app

In a double-hop configuration, when launching a published application using Citrix Workspace App on the 1st-hop published desktop, the taskbar might stop responding on the 1st-hop published desktop VDA...