How to Rescan the QLogic Host Bus Adapter for New Logical Unit Numbers in XenServer

This article describes how to rescan QLogic Host Bus Adapter HBA for new Logical Unit Numbers LUNs, and query the HBA or ISCSI in XenServer. Requirements XenServer 8.2 CU1or later Basic Command Line Interface skills...

Citrix Hypervisor Security Bulletin for CVE-2023-46838

Description of Problem An issue has been discovered that affects Citrix Hypervisor 8.2 CU1 LTSR and may allow malicious privileged code in a guest VM to cause the host to crash or become unresponsive. This issue has the following identifier: CVE-2023-46838 What Customers Should Do We have release...

VPX running on KVM platforms with virtio NICs might report TX stall when operating in single PE mode

VPX running on KVM platforms with virtio NICs might report TX stall when operating in single PE mode. The following conditions must be met to hit this issue. 1 VPX hosted on KVM 2 Version: 13.1-45.x or later 3 2vCPU single PE 4 When the packet takes more than 4 sec to get transferred...

How to start to use device certificate check in Device Posture

In the following Citrix document, Device Certificate check in Device Postureone part of SPA Service has been introduced. This article is about how to submit a request to start to use it. Device certificate check with Device Posture service - Preview...

Support for machine profile in VMware

This article describes theSupport for machine profile feature in VMwareenvironments...

Display Names Appear in Different Format When Using Multiple Identity Providers

When viewing Monitor or Studio, the list of user names may appear in a mix of different formats UPN, DisplayName, NETBIOS, SID...

MCS: Machine catalogue update fails due to ErrorID: FailedToReadMasterImageMetadata

MCS Catalogs on HyperV with SCVMM Server 2019 can't be updated. The following error is displayed: Exception: DesktopStudioErrorId ProvisioningTaskError Error Category: NotSpecified ErrorID : FailedToReadMasterImageMetadata TaskErrorInformation :Terminated InternalErrorMessage: The value must not ...

Studio will not open with error "A working 'Storefront' service could not be found"

Storefront is installed on the DDC. After successfully upgrading both Storefront servers to CVAD 2203 CU3, Studio fails to open with the following error. After clicking on "View Details" another error appears: "A working 'Storefront' service could not be found" Error Id: XDDS:E354580F Exception:...

"Not entitled" error when accessing Device Posture in SPA service

User may face the following error when accessing Device Posture in SPASecure Private Access service...

Workspace App Upgrade to Version 2311 Causing End User Launch Failures

End users may experience launch issues post Upgrade of workspace app to latest version 2311,In environment where custom VC like Zoom, Webex are installed. Behavior noticed is launch failure with latest CWA 2311.CWA pops up "Preparing resource" CWA pops up "Active" but no desktop is shown to the...

Will the "World Wide Web Publishing Service" be stopped during Storefront propagation

Will the "World Wide Web Publishing Service" be stopped while the StoreFront "Propagate Changes" is in progress?...

How to modify the HTTP/HTTPS port while connecting to the management IP of Netscaler?

Regarding modify the HTTP/HTTPS port when connecting to the management IP of Netscaler...

Citrix Session Recording Security Bulletin for CVE-2023-6184

A vulnerability has been discovered in Citrix Session Recording, which, if exploited, may result in an authenticated user being able to perform an RCE. Affected Versions: The following supported versions of Citrix Session Recording are affected by the vulnerability: Current Release CR Citrix...

NetScaler ADC and NetScaler Gateway Security Bulletin for CVE-2023-6548 and CVE-2023-6549

Two vulnerabilities have been discovered in NetScaler ADC formerly Citrix ADC and NetScaler Gateway formerly Citrix Gateway. Affected Versions: The following supported versions of NetScaler ADC and NetScaler Gateway are affected by the vulnerabilities: NetScaler ADC and NetScaler...

Citrix StoreFront Security Bulletin for CVE-2023-5914

A vulnerability has been discovered in Citrix StoreFront, which, if exploited, may result in a Cross-site scripting XSS attack. Affected Versions: The following supported versions of Citrix StoreFront are affected by the vulnerability: Current Release CR Citrix StoreFront before 2308.1 Citrix...

error when importing new vdisk AN unexpected MAPI Error Occured

When trying to import vdisks into the PVS console, you may received an error. This occurs when it should be populating the list of disks available to import. The message is "An unexpected MAPI error occurred. Details: Index was outside the bounds of the array"...

Citrix Cloud: Admin may be unable to view the Citrix Daas console, it is greyed out.

Citrix Admin Console may be unable to view the Citrix DaaS. There may be a notification that "DaaS is unavailable" In the Citrix Cloud console for managing a DaaS deployment, all menu options below 'Home' are greyed out and inactive. Hovering over them shows the error message "DaaS is unavailable...

NSC: NetScaler (Citrix ADC) MPX5900/5900Z

Citrix Systems, Inc. announces a Notice of Status Change for the NetScaler CitrixADC MPX 5901/5901Z, MPX 5905/5905Z, MPX 5910/5910Z The tables below explain the NetScaler Citrix ADC life cycle management milestones and important information regarding dates and options during this period.The dates...

SSO logon to Director fail via Edge/Chrome/Firefox

SSO logon to Director fail when accessing from outside of Director server computer via Edge/Chrome/Firefox. IE or IE mode works fine and any browser on Director server works fine User get "An internal error has occurred" error even if credential is manually input...

Is it possible to customize the Virtual Channel function on Citrix Virtual Apps and Desktops ?

The Citrix Virtual Channel software development kit SDK supports writing server-side applications and client-side drivers for more virtual channels using the ICA protocol...

How to Create a Local Storage Repository

This article describes how to create local storage in XenServer...

WEM resets user-specified default printers in disconnected sessions

Users manually select default printers in their WEM-enabled desktop sessions. If they disconnect from the desktop not log off,and an automaticWEM Agent refresh occurs post-disconnect, WEM resets the user-specified default printer for that session. Consequently, when the user reconnects to their...

Microsoft Security Update Validation Report January 2024

Microsoft’s January 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...

DDC 2203 - How to manually remove the stale DDC from Database

Old removed DDC is listed under Zones alongside the two current DDCs. "Get-BrokerController" and database table 'chbConfig.Controllers' shows working DDCs...

Probe Agent can not communicate with Citrix Gateway with port 5000

Error "Failed to authenticate Citrix Gateway credentials" raises if non 443 port is used in the FQDN of Citrix Gateway URL...

Where is the ReceiverCleanupUtility.exe after installing CWA

This article describes the location of ReceiverCleanupUtility.exe Receiver Clean-Up Utility tool after installing Citrix Workspace app for Windows CWA...

Inconsistent Display of Machine Names in Studio

Some machine names are displayed in lower case letters in the machine catalog, while all others are displayed in upper case letters. All machines have been created in the same way and were all added manually to the catalogue. The names are being displayed consistently in AD and the PVS console...

Issues identified on devices running Android 14 that impact restrictions set by SecureHub.

On Android 14, some admin-set UserManager restrictions may be permanently applied on reboot, preventing SecureHub from effectively un-setting those restrictions. Affected settings are in Appendix A 2. On the upgrade from Android 13 to Android 14, some admin-set UserManager restrictions may be...

Secure Hub error: Unable to install app - integrity could not be verified.

When attempting to install an application using Secure Hub, users may encounter the error message: "Unable to install app. This app cannot be installed because its integrity could not be verified."...

Webcam redirection in double hop is not working

Webcam is not working anymore in a double hop scenario. If the first hop VDA is 1912CU3 webcam redirects fine. However if first hop VDA is CVAD 1912 CU8 VDA then webcam redirection fails. With https://webcamtests.com/ when clicking on "Test my cam" an error is seen. "Your webcam is being used or...

Citrix Virtual Apps and Desktops (CVAD) policies are not applying correctly

Citrix Virtual Apps and Desktops CVAD Policies Are Not Applying Correctly...

Error "Enabling of SSLv3 is not supported on this platform" when enable SSLv3 in MPX 9110

Navigate to Traffic Management Load Balancing Virtual Servers , 2. Select and edit the SSL Virtual Server; 3. Click SSL Parameters , 4. Check SSLv3 option, 5. Error prompt: "Enabling of SSLv3 is not supported on this platform"...

Linux VDA shows gray screen then disappears when LDAP server is unreachable

One of Windows domain controllers is down. When user logon Linux VDA, gray screen takes about 1 minutes, then ICA session disappears...

Error code 1603 received when trying to upgrade Storefront

An error displays during Storefront upgrade "\CitrixStoreFront-x64.msi failed with error code 1603"...

PVS | Error Id: XDDS:A6D8C1E7 - Unable to add Target Device to Catalog

Attempting to add Target Devices will return the following error: "The virtual machine with Mac Address in the selected Device Collection could not be found in any available connection". In View Details the following information is present: Error Id: XDDS:A6D8C1E7 Exception: DesktopStudioErrorId ...

Workspace App for Windows appears for AllAccount although only one store is configured

Citrix Workspace App for Windows appears for all accounts although with just one store configuration. Workspace App should appear like this if only one store is configured...

How to hide desktop viewer toolbar

Instructions on how to hide desktop viewer toolbar...

The new feature "Use existing identity pools to create identities for MCS-provisioned machines"

For quick deploy, it should be 1 to 1 mapping for identity pool to MCS catalog...

Logoff Windows 10 ICA session takes about 5 minutes

Logoff Windows 10 ICA session takes about 5 minutes, but console has no issue...

The status of VDA machine was "Stopped" instead of "Stopped (Deallocated)" on Azure Portal

The following behavior was confirmed for dedicated machines created using Azure on-demand provisioning. - If shutdown the target VM within the OS, the status will be "Stopped" on Azure Portal. If it is "stopped", it will be subject to Azure pay-as-you-go billing. - If the target VM is from the...

The "Power Status" of all VDAs are displayed as "Unknown"

In DaaS management, the "Power Status" of all VDAs was displayed as "Unknown",Power control startup, shutdown, restart, etc. could not be performed. Also, when power control was executed, the log on the Citrix side would show "Success".However, the power action was not executed on the Azure VDA...

Incorrect license usage shown in Endpoint Management

In-use license counts in the Endpoint Management console do not match the actual number of licenses being utilized...

Recommended number of Cloud Connectors for Citrix Cloud deployment.

A guideline for deploying Cloud Connectors to ensure optimal performance and reliability of Citrix Cloud services...

Cloud Japan - Failed to execute "Get-XdAuthentication" cmdlet

This issue happens within Citrix Cloud Japan environment. While executing "Get-XdAuthentication" cmdlet, "AuthenticationFailed" error is logged...

After upgrade to 14.1 ADC GUI response is slow resulting in operation timeout with tacacs auth

After upgrading Citrix ADC to version 14.1-8.50 from version 13.1, users are facing management GUI access issue with Tacacs authentication. Almost all pages are opening very slowly and are giving error Operation timeout. Disabling RbaOnResponse resolves the issue as a workaround...

Endpoint Managment - How to add local apps to Android dedicated device home screen.

How to add local apps to Android-dedicated device home screen...

Citrix DaaS: Single sign-on (SSO) not working after enabling FAS

In the DaaS environment, Single sign-onSSO did not work after enabling FAS, and users were prompted to enter credentials. FAS was enabled with Azure AD as IDP in a single-domain environment. Event ID 105, 120 and 121 logged on the FASServer,indicated that the Certificate wasissued by the Windows...

UPM : User profile do not load on VDI or Application launch

User profile does not load on logon andCitrix User Profile Management logs following error. UserIsMemberOfGroup: Group name was not found! Please correct the misconfiguration...

How to cancel pending power actions

One or more of the pending power actions in the queue to be marked as canceled andcannot be canceled once they have started to be processed by the hypervisor...

What is the maximum length of a log entry in var/log/ns.log

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